SANITARY INSPECTION RECORD — CITY OF CHICAGO

HERO COFFEE.

YOUR CALL. 63/100

439 S DEARBORN ST · SOUTH LOOP, CHICAGO

Last inspected July 14, 2025 · passed

3 of 6 inspections passed, 1 failed, 2 passed with conditions. 3 critical violations across the record.

THE NUMBERS

INSPECTIONS
6
3 passed · 2 w/ conditions · 1 failed
VIOLATIONS
18
includes 3 critical
RECORDS COVER
8 YEARS
since Jun 2017

INSPECTION HISTORY

JUL 14
2025
PASSED
0 violations
MAY 21
2025
FAILED
5 violations
DETAILS
MINOREmployee Hygiene
PERSONAL CLEANLINESS

OBSERVED A FOOD HANDLING EMPLOYEE NOT WEARING A HAIR RESTRAINT WHILE PREPARING FOOD. INSTRUCTED MANAGEMENT THAT ALL FOOD HANDLING EMPLOYEES MUST WEAR A HAIR RESTRAINT WHILE PREPARING FOOD.

MINORSanitation
WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.

MINORSanitation
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

OBSERVED DEBRIS AROUND DUMPSTER. INSTRUCTED TO CLEAN AND MAINTAIN

MINORPest Activity
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED SOILED MOP HEADS NOT PROPERLY STORED. INSTRUCTED MANAGER TO HANG MOP HEADS TO PREVENT INSECT BREEDING.

SERIOUSEmployee Hygiene
PREVIOUS CORE VIOLATION CORRECTED

PREVIOUS CORE VIOLATIONS NOT CORRECTED FROM INSPECTION REPORT#2608072 ISSUED ON 11/26/2024 PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED #51:FOUND NO FOOD PREP SINK AT FRONT PREP COFFEE BAR. INSTRUCTED TO INSTALL TO PREVENT FOOD HANDLERS FROM USING HANDWASHING SINK AS A FOOD PREP SINK

NOV 26
2024
PASS W/ CONDITIONS
4 violations1 CRITICAL
DETAILS
CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED FOOD HANDLER RINSE COFFEE CANISTER AT HAND WASHING SINK AT COFFEE BAR. A HANDWASHING SINK MAY NOT BE USED FOR PURPOSES OTHER THAN HAND WASHING. INSTRUCTED FOOD HANDLER TO ONLY USE HAND WASHING SINK FOR HANDWASHING PURPOSES. PRIORITY FOUNDATION VIOLATION. 7-38-030(C). CITATION ISSUED.

MINORChemical Safety
FOOD PROPERLY LABELED; ORIGINAL CONTAINER

FOUND SUGAR IN BULK CONTAINER LOCATED AT COFFEE BAR. INSTRUCTED TO LABEL ANY FOOD ITEMS TAKEN OUT OF ITS ORIGINAL CONTAINER WITH A COMMON NAME.

SERIOUSEmployee Hygiene
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

FOUND NO FOOD PREP SINK AT FRONT PREP COFFEE BAR. INSTRUCTED TO INSTALL TO PREVENT FOOD HANDLERS FROM USING HANDWASHING SINK AS A FOOD PREP SINK.

MINORFacility Condition
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

FOUND INADEQUATE LIGHTING OVER 3 COMP SINK. INSTRUCTED TO PROVIDE ADEQUATE LIGHTING.

JUN 28
2022
PASS W/ CONDITIONS
4 violations2 CRITICAL
DETAILS
CRITICALDocumentation & Training
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

OBSERVED NO MANAGER ON SITE AT THE TIME OF ARRIVAL. MANAGER MUST BE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.

CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CERTIFIED FOOD MANAGER ON SITE AT TIME OF ARRIVAL WHILE TCS FOODS SUCH AS MILK AND EGGS WERE BEING SERVED. A CERTIFIED FOOD MANAGER MUST BE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED UNSEALED WOODEN SHELVING IN FRONT SERVICE LINE AREA. INSTRUCTED MANAGER TO PAINT OR SEAL ALL WOOD.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED HOLES IN CEILING IN BACK PREP AREA NEAR REAR DOOR. INSTRUCTED MANAGER TO REPLACE MISSING TILES.

OCT 2
2020
PASSED
0 violations
show all 6 inspections →
JUN 19
2017
PASSED
5 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

THE CUTTING BOARD IN THE REAR FOOD PREPARATION AREA HAS DEEP, DARK GROOVES AND STAINS. INSTRUCTED TO SAND OR REPLACE IT. MUST MAINTAIN A SMOOTH AND EASILY CLEANABLE SURFACE. -THE FRONT HAND SINK NEEDS TO BE RECAULKED. INSTRUCTED TO RECAULK AND MAINTAIN. -THE TOP DOOR ON THE REAR REACH IN COOLER IS IN POOR CONDITION (TAPED UP). INSTRUCTED TO REPLACE.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

THE FLOORS IN THE CORNERS AND UNDER/AROUND THE SINKS AND COOLERS HAVE DIRT AND FOOD ON THEM. INSTRUCTED TO CLEAN AND MAINTAIN FLOORS.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

FOUND THE WALLS AROUND THE SINKS, COOLERS AND STORAGE RACKS IN THE REAR FOOD PREPARATION AREA WITH FOOD, DUST AND DIRT. ALSO, THE VENTS IN BOTH TOILET ROOMS HAVE THICK DIRT/DUST. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN ALL.

MINORSanitation
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

THE TOILET ROOM IN THE REAR IS BEING USED FOR STORAGE IS CLUTTERED. INSTRUCTED TO ORGANIZE AND MAINTAIN THE AREA.

MINOREmployee Hygiene
APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

THE FOOD HANDLERS IN THE FRONT FOOD PREPARATION AREA ARE NOT WEARING HAIR RESTRAINTS. INSTRUCTED TO HAVE THEM WEAR THEM WHILE IN THE FOOD PREPARATION AREAS. MAINTAIN SAME.

Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →

NEARBY IN SOUTH LOOP