SOFITEL CHICAGO MAGNIFICENT MILE.
20 E CHESTNUT ST · STREETERVILLE, CHICAGO
Failed 2 of 11 inspections. 13 critical violations on the cumulative record. Pattern of issues, not a one-off.
THE NUMBERS
INSPECTION HISTORY
MAY 192025PASS W/ CONDITIONS5 violationsDETAILS
OBSERVED MILK HELD AT AN INADEQUATE TEMPERATURE OF 50 F. INSTRUCTED MANAGER TO ENSURE ALL COLD TCS FOODS ARE HELD AT 41 F AND BELOW. MANAGER DISCARDED 1/2 GALLON OF MILK ($2) PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
OBSERVED CUTTING BOARDS IN PREP AREA WITH STAINS AND DEEP SCRATCHES INSTRUCTED MANAGER TO REPAIR OR REPLACE CUTTING BOARDS.
OBSERVED KETTLE POT IN KITCHEN TOO LARGE FOR DISH MACHINE/ 3 COMPARTMENT SINK AND UNABLE TO MOVE. INSTRUCTED MANAGER TO PROVIDE WRITTEN CLEAN IN PLACE PROCEDURE FOR SAID KETTLE.
OBSERVED RUSTED STORAGE RACKS IN DRY STORAGE AREA. INSTRUCTED MANAGER TO REPAINT OR REPLACE DRY STORAGE RACKS.
OBSERVED PREVIOUS CORE VIOLATIONS NOT CORREECTED. REPORT #2594381 DATED MAY 10 2024 INSTRUCTED FACILITY TO: #60 CLEAN INTERIOR OF ICE MACHINE AND EXTERIOR OF STAFF SODA MACHINE. OBSERVED PINKISH BLACK BUILD UP ON INTERIOR OF ICE MACHINE AND SYRUP BUILD UP ON EXTERIOR OF SODA MACHINE. INSTRUCTED MANAGER TO ADDRESS PERVIOUS CORE VIOLATIONS. MANAGER CLEANED ICE MACHINE AND SODA MACHINE. PRIORITY FOUDNATION VIOLATION 7-42-090 CITATION ISSUED.
MAY 102024PASS W/ CONDITIONS19 violations6 CRITICALDETAILS
OBSERVED POOR HYGIENIC PRACTICES BY FOOD HANDLERS AND DISH WASHERS.OBSERVED MALE FOOD HANDLER TURNING HIS HAT AROUND WITH PLASTIC GLOVES ON AND THEN HANDLING FOOD TRAYS WITHOUT WASHING HANDS,THEN OBSERVED ANOTHER MALE EMPLOYEE HANDLING DIRTY DISHES AND THEN REMOVED CLEAN DISHES FROM DISH RACK WITHOUT WASHING HANDS AFTER HANDLING DIRTY TO CLEAN DISHES.MANAGER HAD EMPLOYEES TO WASH HANDS DURING INSPECTION. MUST WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION.(PRIORITY 7-38-010)(COS)(CITATION ISSUED)
OBSERVED BARE HAND CONTACT WITH READY TO EAT FOODS BY A MALE EMPLOYEE SUCH AS REMOVING TOAST FROM THE TOASTER WITH HIS BARE HANDS AND PLACE IN A PAPER BAG TO BE SENT FOR ROOM SERVICE.INSTRUCTED MANAGER TO HAVE EMPLOYEES TO USE UTENSILS OR DELI PAPER TO HANDLE READY TO EAT FOODS. PRODUCT WAS DISCARDED BY EMPLOYEE DURING INSPECTION.(PRIORITY 7-38-010)(COS)(CITATION ISSUED)
OBSERVED NO HAND WASHING SIGNS AT HAND SINKS IN FRONT OF THE HOUSE BEVERAGE BAR,LE BAR,BANQUETS TOILET ROOMS FOR MEN'S & WOMEN'S,CUSTOMERS MEN'S & WOMEN'S ON 2ND. FL.MUST PROVIDE AND MAINTAIN.
OBSERVED HOT RUNNING WATER TEMPERATURES AT HAND SINKS IN BANQUETS TOILETROOMS WOMEN'S AT 65.1F,89.6F,93.7F AND 1ST SINK NOT OPERABLE AND MEN'S AT 83.9F & 89.6F.2ND FL. CUSTOMERS MEN'S 96.1F & 96.3F AND WOMEN'S 92.3F LAST RIGHT SIDE SINK.MUST HAVE HOT RUNNING WATER AT 100.0F .MUST REPAIR AND MAINTAIN.(PRIORITY 7-38-030(C)(CITATION ISSUED)HOT RUNNING WATER HAS BEEN RESTORED AT HAND SINKS AT 1:45 P.M.(COS)
MUST REPAIR OR REPLACE LEAKY FAUCET AT HAND WASHING SINK IN DISH MACHINE WASHING AREA MAIN KITCHEN.
OBSERVED HIGH TEMPERATURE DISH WASHING MACHINE BEING USED AND FINAL RINSE SANITIZING AT 160.0F MUST HAVE AT 180.0F. ENGINEER ARRIVED ON SITE AND MADE ADJUSTMENTS AND NOW FINAL RINSE IS AT 189.0F.MUST MONITOR & MAINTAIN.ALSO,OBSERVED IMPROPER SANITIZING OF MULTI-USE UTENSILS AT 3- COMPARTMENT SINK OBSERVED MANUEL WAREWASHING SANITIZING SOLUTION AT 0.0 PPM'S WHILE DISHES ARE BEING WASHED BY MALE EMPLOYEE.MANAGER HAD EMPLOYEE TO DRAIN SINK AND SET UP AGAIN WITH PROPER SANITIZER THAT IS AT 300 PPM'S AT THIS TIME. (COS)(PRIORITY 7-38-025)(CITATION ISSUED)
MUST PROVIDE A THERMOMETER FOR BANQUET PREP COOLER.
MUST LABEL FOOD STORAGE CONTAINERS AND SQUEEZE BOTTLES WHEN FOOD IS NOT IN ORIGINAL PACKAGE IN DRY FOOD STORAGE AND PREP AREAS.
OBSERVED A GAP ALONG BOTTOM OF ENTRY/EXIT DOOR IN LE BAR AREA MUST MAKE DOOR TIGHT FITTING.
MUST ELEVATE FOOD PRODUCT OFF OF FLOOR IN PASTRY WALK IN FREEZER.
MUST INVERT MULTI-USE UTENSILS IN HALLWAY DISH STORAGE AREA SHELVING UNITS.
OBSERVED IMPROPER USAGE OF PLASTIC GLOVES BY EMPLOYEE.
MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN 2ND FL BEVERAGE STORAGE AREA,CHEF WALK IN FREEZER,PASTRY WALK IN COOLER.
MUST REPAIR OR REPLACE LOOSE DOOR HANDLE IN FRONT LINE BAR AREA BEVERAGE COOLER.
MUST CLEAN GREASE AND FOOD DEBRIS BUILD UP FROM 1ST FL. MAIN KITCHEN-INTERIOR PARTS AND PANEL OF ICE MACHINE,FRYER AND SHELVING UNITS.CAFETERIA/BANQUET-ROLLING CART.LE BAR- EXTERIOR OF CABINETS.STAFF CAFETERIA-SODA MACHINE AND DRIP TRAY.BANQUET KITCHEN-COUNTER TOP,INTERIOR PARTS AND PANEL OF ICE MACHINE & CALCIUM BUILD UP ON SPRAYER AT SCRAPE SINK,WALK IN COOLER-SHELVING UNITS & FAN GUARDS.
MUST REPAIR OR REPLACE LEAKY PIPE AT 3- COMPARTMENT SINK IN MAIN KITCHEN.CAFETERIA/BANQUET-1- COMPARTMENT SINK LEAKY FAUCET.BANQUET KITCHEN-1- COMPARTMENT LEAKY FAUCET.
MUST REPAIR OR REPLACE LOOSE WALL PANEL IN HALLWAY.1ST FLOOR MAIN KITCHEN-GROUT FLOOR UNDER DISH MACHINE.PASTRY-GROUT FLOOR UNDER 3- COMPARTMENT SINK.LE BAR-DAMAGED WALL BASE AT HOST AREA.BANQUET KITCHEN-LOOSE CAULKING AT HOOD OF COOKING EQUIPMENT,FLOOR TRIM IN WALK IN COOLER.DRY FOOD STORAGE AREA- DAMAGED FLOOR TILES.
MUST CLEAN FOOD DEBRIS AND LIQUIDS FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT ALL PREP AREAS,DISH WASHING AREAS, BAR AREAS,WALK IN COOLERS AND FREEZERS INCLUDING FLOOR DRAINS.
MUST REPLACE DIM LIGHTING AT HOOD OF COOKING EQUIPMENT IN CAFETERIA/BANQUET.
OCT 252023PASSED3 violationsDETAILS
OBSERVED PREP AREA TABLES IN REAR WITH RUSTY SHELVES, INSTRUCTED TO REPAIR AND MAINTAIN SMOOTH AND EASILY CLEANABLE SURFACES.
OBSERVED DUMP SINK LOCATED IN BAR ATTACHED TO DINING ROOM IN DISREPAIR, INSTRUCTED TO REPAIR AND MAINTAIN SYSTEM IN GOOD CONDITION.
OBSERVED FLOORS THROUGHOUT CAFETERIA WITH DRIED EXCESSIVE FOOD DEBRIS UNDERNEATH HEAVY EQUIPMENT, INSTRUCTED TO REMOVE AND MAINTAIN
OCT 182023FAILED5 violationsDETAILS
OBSERVED IN USE HIGH TEMPERATURE DISH MACHINE NOT PROPERLY WASHING AND RINSING DURING TIME OF INSPECTION. NOTED WASH TEMPERATURE @ 133.0F AND FINAL RINSE @ 149F. INSTRUCTED TO DISCONTINUE USE OF MACHINE UNTIL PROPERLY WASHING, RINSING AND SANITIZING AS REQUIRED BY CODE. PRIORITY VIOLATION. #7-38-025. CITATION ISSUED.
OBSERVED PREP AREA TABLES IN REAR WITH RUSTY SHELVES, INSTRUCTED TO REPAIR AND MAINTAIN SMOOTH AND EASILY CLEANABLE SURFACES.
OBSERVED IN USE HIGH TEMPERATURE DISH MACHINE LOCATED IN PREP AREA/DISHWASHING AREA 3rd FLOOR WASH TEMPERATURE GAUGE IN DISREPAIR. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD CONDITION TO ENSURE PROPER WASHING OF UTENSILS, GLASSWARE. PRIORITY VIOLATION. #7-38-005. CITATION ISSUED.
OBSERVED DUMP SINK LOCATED IN BAR ATTACHED TO DINING ROOM IN DISREPAIR, INSTRUCTED TO REPAIR AND MAINTAIN SYSTEM IN GOOD CONDITION.
OBSERVED FLOORS THROUGHOUT CAFETERIA WITH DRIED EXCESSIVE FOOD DEBRIS UNDERNEATH HEAVY EQUIPMENT, INSTRUCTED TO REMOVE AND MAINTAIN.
JUN 222022PASS W/ CONDITIONS3 violations2 CRITICALDETAILS
No hot running water at pastry kitchen hand wash sink, water temp at 73f. instructed to provide 100f minimum water temp for all hand wash sinks. Priority violation 7-38-030(c).
Mildew and mold like substance noted on ice maker interior surface of 3rd floor banquets kitchen/staging. Instructed manager to clean and maintain all ice makers. Priority foundation violation 7-38-005.
Condensation noted on walk-in cooler cold lines where insulation tape is damaged, Instructed to repair to prevent drippings.
show all 11 inspections →
AUG 102021PASSED2 violationsDETAILS
FOUND DISHWASHER IN THE CDA BAR BROKEN AND NOT IN WORKING ORDER. INSTRUCTED MANAGEMENT TO REPAIR OR REMOVE FROM PREMISES.
FOUND DIRT AND OLD FOOD DEBRIS UNDERNEATH BAR EQUIPMENT IN "LE BAR". INSTRUCTED MANAGEMENT TO CLEAN AND MAINTAIN.
JUL 62021PASS W/ CONDITIONS5 violationsDETAILS
OBSERVED TCS FOODS AT IMPROPER TEMPERATURES INSIDE OF THE SERVICE COOLER. OBSERVED CHICKEN AT 50.2 F, SALMON AT 51.2 F, EGGS AT 52.1 F, YOGURT AT 58.3 F, CUT TOMATOES AT 52.5 F, AND STEAK AT 50.5 F. INSTRUCTED TO DISCARD AND DENATURE SAID TCS FOODS AND ALWAYS MAINTAIN ALL COLD HOLDING TCS FOODS AT OR BELOW 41F. PRIORITY 7-38-005. CITATION ISSUED.
OBSERVED NO CONSUMER ADVISORY FOR RAW OR UNDERCOOKED FOODS. INSTRUCTED TO IDENTIFY SUCH FOODS BY ASTERISKING THEM TO A FOOT NOTE THAT STATES: "ITEMS CAN BE SERVED RAW OR UNDERCOOKED OR CONTAIN UNDERCOOKED INGREDIENTS" AND ADD A STATEMENT THAT SAYS: "CONSUMING RAW OR UNDERCOOKED ANIMAL PRODUCTS MAY INCREASE YOUR RISK OF FOOD BORNE ILLNESS, ESPECIALLY IF YOU HAVE MEDICAL CONDITIONS". PRIORITY FOUNDATION 7-38-005.
OBSERVED EQUIPMENT NOT MAINTAINING PROPER TEMPERATURE. NOTED TEMPERATURE OF SERVICE COOLER IN REAR PREP AREA TO BE IMPROPER AT 50.3 F. SERVICE COOLER TAGGED AND HELD FOR INSPECTION BY THE CHICAGO DEPARTMENT OF PUBLIC HEALTH AND MAY NOT BE USED UNTIL IT IS RE-INSPECTED BY CDPH AND MAINTAINING A PROPER COLD HOLDING TEMPERATURE OF 41F OR BELOW. PRIORITY VIOLATION 7-38-005.
FOUND DISHWASHER IN THE CDA BAR BROKEN AND NOT IN WORKING ORDER. INSTRUCTED MANAGEMENT TO REPAIR OR REMOVE FROM PREMISES.
FOUND DIRT AND OLD FOOD DEBRIS UNDERNEATH BAR EQUIPMENT IN "LE BAR". INSTRUCTED MANAGEMENT TO CLEAN AND MAINTAIN.
FEB 92021PASS W/ CONDITIONS4 violationsDETAILS
OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATORS ON THE PREMISES TO MEASURE THE UTENSIL SURFACE TEMPERATURE INSIDE OF THE HIGH TEMPERATURE DISH MACHINE. MANAGEMENT INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
MUST PROVIDE LID FOR RECEPTACLES IN ALL WOMENS AND UNISEX (EMPLOYEE) RESTROOMS.
OBSERVED BROKEN BASEBOARD TILES INSIDE PASTRY WALK IN COOLER. MUST REPAIR AND MAINTAIN SAME
OBSERVED DRY STORAGE ITEMS STORED ON MILK CRATES THROUGHOUT KITCHEN. MUST REMOVE. MUST STORE ALL ITEMS AT LEAST 6 INCHES ABOVE THE FLOOR TO ALLOW FOR PROPER CLEANING.
FEB 22021FAILED7 violationsDETAILS
OBSERVED IMPROPER DATES ON PREPPED TCS FOODS INSIDE COOLERS. MUST PROPERLY LABEL ALL PREPPED TCS FOODS WITH DISCARD DATE NO MORE THAN 7 DAY FROM PREPARATION DATE. PIC CORRECTED DURING INSPECTION. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED.
OBSERVED CLOGGED DRAINS IN 3 COMPARTMENT SINKS. MUST USE 2 COMPARTMENT SINKS, AND DISH MACHINES (MAIN KITCHEN AND 3RD FLOOR) FOR ALL WARE WASHING AT THIS TIME. MUST REPAIR ALL 3 COMPARTMENT SINK DRAINS. PRIORITY FOUNDATION VIOLATION 7-38-025. CITATION ISSUED.
OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATORS ON THE PREMISES TO MEASURE THE UTENSIL SURFACE TEMPERATURE INSIDE OF THE HIGH TEMPERATURE DISH MACHINE. MANAGEMENT INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
MUST PROVIDE LID FOR RECEPTACLES IN ALL WOMENS AND UNISEX (EMPLOYEE) RESTROOMS.
OBSERVED BROKEN BASEBOARD TILES INSIDE PASTRY WALK IN COOLER. MUST REPAIR AND MAINTAIN SAME.
OBSERVED DRY STORAGE ITEMS STORED ON MILK CRATES THROUGHOUT KITCHEN. MUST REMOVE. MUST STORE ALL ITEMS AT LEAST 6 INCHES ABOVE THE FLOOR TO ALLOW FOR PROPER CLEANING.
OBSERVED EXCESSIVE DEBRIS ON FLOORS BEHIND ICE MACHINE. MUST DETAIL CLEAN AND MAINTAIN SAME.
FEB 212020PASS W/ CONDITIONS8 violations1 CRITICALDETAILS
NO SANITIZER DISPENSED AT FINAL RINSE, 0PPM OBTAINED ON FINAL FINSE, FOUND UTENSILS IN MCHINE THAT WERE BEING WASHED. INSTRUCTED TO PROVIDE PROPER CL CONCENTRATION AT FINAL RINSE. PRIORITY VIOLATION 7-38-025. BY THE END OF INSPECTION TECH ARRIVED AND FIXED THE CL PUMP.
FOUND A VACUUM PACKAGING MACHINE IN KITCHEN BEING USED TO VACUUM PACKAGE FISH AND OTHER RAW AND COOKED FOODS FOR A STORAGE PERIOD MORE THAN 48 HOURS. NO APPROVED HACCP PLAN OR VARIANCE ON SITE. INSTRUCTED TO DISCONTINUE THIS SPECIAL PROCESS, MACHINE IS TAGGED. PRIORITY FOUNDATION VIOLATION 7-38-005, 67 LBS OF RAW UNFROZEN FISH AND COOKED PORK DISCARDED VALUED AT $406.
FLY TRAPS INSTALLED ABOVE OPEN FOOD STORAGE AREA, INSTRUCTED TO KEEP AWAY FROM CLEAN UTENSILS AND OPEN FOODS.
FOOD HANDLERS WITH LONG BEARD, INSTRUCTED TO TRIM OR WEAR BEARD GUARD.
DELI CONTAINER NOT AIR DRIED AFTER WASHING, INSTRUCTED TO AIR DRY UTENSILS AFTER WASHING
MEAT SLICER NOT CLEANED BEHIND BLADE, INSTRUCTED TO CLEAN SLICER AND SANITIZE PROPERLY.
INSULATION FOR COOLING LINES IN POOR REPAIR FOR WALK-IN COOLER, INSTRUCTED TO REPAIR AND MAINTAIN.
NO ALLERGEN TRAINING FOR FOOD SERVICE MANAGER, INSTRUCTED TO OBTAIN.
APR 42019PASS W/ CONDITIONS11 violations4 CRITICALDETAILS
OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED TO PROVIDE AN EMPLOYEE HEALTH POLICY THAT INCLUDES A SIGNED ACKNOWLEDGEMENT FROM EACH EMPLOYEE. PRIORITY FOUNDATION. 7.38.010.NO CITATION ISSUED.
OBSERVED NO VOMIT AND DIARRHEA PROCEDURE OR CLEAN UP KIT ON SITE. FACILITY MUST PROVIDE PROCEDURES FOR EMPLOYEES TO FOLLOW WHEN RESPONDING TO VOMITING OR DIARRHEAL EVENTS. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION. 7-38-005. NO CITATION ISSUED.
OBSERVED HAD WASHING SINK IN BAKERY PREPARATION KITCHEN WITHOUT HOT WATER ( 53F). MUST PROVIDE HOT WATER TEMPERATURE OF 100 F AT ALL TIMES. MUST REPAIR AND MAINTAIN . PRIORITY FOUNDATION .7-38-030(C)
OBSERVED NO HANDWASHING SIGNAGE AT ANY HANDWASHNG SINKS IN FACILITY. INSTRUCTED MANAGER TO PROVIDE.
OBSERVED TIME TEMPERATURE CONTROL FOR SAFETY FOODS (SOUP, BEEF, DUCK, CHICKEN) AT IMPROPER COLD HOLDING TEMPERATURES RANGING FROM 55 F - 46.3F. LOCATED IN THE WALK IN COOLER AND REACH IN COOLER AT THE TIME OF INSPECTION; 4 GAL OF VEGETABLE BISQUE $25, 2 LBS OF DUCKAT $52, 15 LBS OF CHICKEN $50. INSTRUCTED TO DISCARD AND DENATURE ALL SAID TCS FOODS AND ALWAYS MAINTAIN ALL COLD HOLDING TCS FOODS AT 41F OR BELOW AT ALL TIMES. MANAGER DISCARDED ALL SAID TCS FOODS, COST OF ALL FOODS $500. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.
OBSERVED TCS FOODS (SOUP, COOKED CHICKEN) HELD FOR OVER 24 HOURS WITH OUT DISCARD DATE. INSTRUCTED FACILITY TO PROVIDE DISCARD DATE FOR ANY TCS FOODS HELD FOR OVER 24 HOURS. PRIORITY FOUNDATION. NO CITATION ISSUED. 7-38-005
OBSERVED EGGS & STEAK ON MENU. BOTH ITEMS CAN BE ORDERED UNDER COOKED. INSTRUCTED FACILITY TO PROVIDE DISCLOSURE AND REMINDER FOR MENU ITEMS THAT CAN BE ORDERED UNDER COOKED. PRIORITY FOUNDATION. 7-38-005. NO CITATION ISSUED.
OBSERVED NO BACKFLOW PREVENTION DEVICE IN THE FOLLOWING AREAS : MAIN & THIRD FLOOR KITCHEN AT COFFEE BREWER MACHINE. A BACK FLOW PREVENTION DEVICE MUST BE LOCATED, SO THAT IT MAY BE SERVICED AND MAINTAINED. -
OBSERVED STANDING WATER UNDER THE DISH MACHINE IN MAIN KITCHEN & BANQUET KITCHEN. INSTRUCTED MANAGER TO CONTROL WATER LEAKAGE, AND MAINTAIN.
OBSERVED NO FOOD HANDLER TRAINING CERTIFICATE ON SITE. INSTRUCTED MANAGER TO PROVIDE FOOD HANDLER TRAINING CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES.
FOUND NO ALLERGEN TRAINING CERTIFICATE ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE ALLEGREN TRAINING FOR ALL CITY OF CHICAGO FOOD SERVICE MANAGERS.
Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →