MAR 27
2025
PASSED
2 violations1 CRITICALDETAILS
SANITARY INSPECTION RECORD — CITY OF CHICAGO
✕
SWISSOTEL - CONCOURSE LEVEL.
EAT. 80/100
323 E WACKER DR · LOOP, CHICAGO
Last inspected March 27, 2025 · passed
14 of 19 inspections passed, with 8 critical violations on file.
THE NUMBERS
INSPECTIONS
19
14 passed · 3 w/ conditions · 2 failed
VIOLATIONS
57
includes 8 critical
RECORDS COVER
14 YEARS
since Mar 2011
INSPECTION HISTORY
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
MUST PROVIDE HANDWASHING SIGNAGE AT THE HANDWASHING SINK IN THE ROOM SERVICE WAIT AREA.
ALLERGEN TRAINING AS REQUIRED
NO ALLERGEN TRAINING ON SITE FOR ALL CITY OF CHICAGO FOOD MANAGERS. INSTRUCTED MANAGEMENT THAT ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND KEEP CERTIFICATE ON SITE.
APR 102024PASSED7 violationsDETAILS
APR 10
2024
PASSED
7 violationsDETAILS
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
OBSERVED DISH RACKS STORED ON THE FLOOR IN THE DISHWASHING ROOM. INSTRUCTED TO ELEVATE DISH RACKS AT LEAST 6 INCHES ABOVE THE FLOOR TO PROTECT FROM CONTAMINATION.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED TORN GASKETS ON THE INSIDE OF THREE DOOR COOLER IN THE KITCHEN. INSTRUCTED TO REPAIR AND MAINTAIN.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED MILK CRATES BEING USED AS SHELVING. MUST REMOVE OR PROVIDE SHELVING THAT IS FREE OF UNNECESSARY CREVICES AND DESIGNED/CONSTRUCTED TO BE EASILY CLEANABLE.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED SPILLED FOOD DEBRIS AT THE BOTTOM OF REACH-IN FREEZER AT THE END OF COOK LINE. INSTRUCTED TO CLEAN AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED WET MOP STORED IN THE BUCKET IN THE DISHWASHING AREA. INSTRUCTED TO HANG MOPS AFTER USE
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED PAPER TOWEL DISPENSER IN DISREPAIR IN THE DISHWASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED LOW LIGHTING INSIDE OF MAIN WALK-IN COOLER. INSTRUCTED TO PROVIDE SUFFICIENT LIGHTING AND MAINTAIN.
SEP 132023PASS W/ CONDITIONS5 violations2 CRITICALDETAILS
SEP 13
2023
PASS W/ CONDITIONS
5 violations2 CRITICALDETAILS
NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED
Observed a food runner handling ready-to-eat foods ( bread slices, balls of butter..) with bare hands, instructed mgr not to allow staff to handle such foods with bare hands. Priority violation 7-38-010.
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
Slow drainage noted at employees cafeteria dish room hand wash sink. instructed to repair and maintain.
FOOD-CONTACT SURFACES: CLEANED & SANITIZED
Inadequate dish washing facilities, found high temp conveyer dish machine not sanitizing aft final rinse, utensils surface temp at final rinse was at 146f. instructed manager to provide proper final rinse temperature at dish surface. Priority violation 7-38-025.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
Ice maker interior surfaces not clean, an orange film noted at upper interior surfaces. soda fountain dispensers not clean inside at employees cafeteria. instructed to clean and maintain.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
Inadequate lighting noted in several walk-in coolers at main kitchen and dock area. instructed to provide more lighting.
JUL 202022PASS W/ CONDITIONS3 violations1 CRITICALDETAILS
JUL 20
2022
PASS W/ CONDITIONS
3 violations1 CRITICALDETAILS
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
OBSERVED NO HOT RUNNING WATER AT PREP AREA AND DISHWASHING AREA HANDWASHING SINKS. TEMPERATURE OF WATER WAS 79.1 T0 79.3F AT THE TIME OF INSPECTION. INSTRUCTED TO HAVE HOT AND COLD RUNNING WATER AT A MINIMUM TEMPERATURE OF 100F AT ALL HAND WASH SINKS. PRIORITY VIOLATION 7-38-030(C)
FOOD PROPERLY LABELED; ORIGINAL CONTAINER
OBSERVED CRUSHED PEPPER OUT OF THE ORIGINAL CONTAINERS AND IN CONTAINERS BY THE PREP STATION WITHOUT LABEL CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED A BURNT OUT LIGHT BULB IN THE MAIN PREP LINE. INSTRUCTED TO REPLACE
show all 19 inspections →
FEB 82019PASS W/ CONDITIONS7 violations2 CRITICALDETAILS
FEB 8
2019
PASS W/ CONDITIONS
7 violations2 CRITICALDETAILS
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
OBSERVED NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY/TRAINING SYSTEM AND MAINTAIN WITH VERIFIABLE DOCUMENTS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
OBSERVED FACILITY WITH A BODILY FLUID SPILL KIT AND NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. NECESSARY ITEMS AT A MINIMUM MUST INCLUDE BUT ARE NOT LIMITED TO GLOVES, FACE MASKS, DISPOSABLE MOPS, AND APPROPRIATE SANITIZER. INSTRUCTED FACILITY TO DEVELOP AND MAINTAIN A PROCEDURE/PLAN AND TO MAINTAIN ANY APPROPRIATE SUPPLIES ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.
CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD
OBSERVED MENU WITH A DISCLOSURE STATEMENT AND NO REMINDER ON THE MENU FOR RAW OR UNCOOKED ANIMAL-BASED FOOD ITEMS. INSTRUCTED TO PROVIDE BOTH DISCLOSURE STATEMENT AND REMINDER ON THE MENU. INFORMED MANAGER THAT CONSUMER ADVISORY SIGNAGE MUST ALSO BE POSTED IN PLAIN VIEW OF CUSTOMER. INSTRUCTED TO MAINTAIN AT ALL TIMES. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED ALL AUTOMATIC SOAP DISPENSERS IN THE WOMEN’S RESTROOM LOCATED ON L4 NOT OPERATING. TWO BOTTLES LABELED “SHOWER GEL” WERE PROVIDED. INSTRUCTED TO REPAIR ALL DISPENSERS AND PROVIDE HANDSOAP AT EACH DISPENSING STATION.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE WOMEN'S RESTROOM ON L4 NEAR THE TWO SHOWERS. INSTRUCTED TO REPAIR OR REPLACE TILES TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED A MISSING LIGHT-BULB IN THE REFRIGERATOR UNIT IDENTIFIED AS "K2" IN THE KITCHEN PREP AREA. INSTRUCTED TO REPLACE BULB AND MAINTAIN LIGHTING IN THE UNIT.
ALLERGEN TRAINING AS REQUIRED
OBSERVED NO FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING.
FEB 272018PASSED6 violationsDETAILS
FEB 27
2018
PASSED
6 violationsDETAILS
FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL.
CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
CLEAN FOOD UTENSILS STORED IN STANDING WATER, INSTRUCTED TO KEEP IN A CLEAN DRY SURFACE.
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
TOWELS/ WIPING CLOTHS WITH LOOSE THREADS USED IN KITCHEN, INSTRUCTED TO USE ONES WITHOUT LOOSE THREADS
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
MEAT SLICER NOT CLEANED BEHIND BLADE, INSTRUCTED TO CLEAN AND MAINTAIN.
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
GENEVA WALK-IN COOLER WITH DAMAGED PLATE WALLS. INSTRUCTED TO REPLACE.
LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
INADEQUATE LIGHTING IN PRODUCE WALK-IN COOLER. INSTRUCTED TO PROVIDE.
APR 52017FAILED1 violation1 CRITICALDETAILS
APR 5
2017
FAILED
1 violation1 CRITICALDETAILS
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
OBSERVED 80 SMALL FLIES ON THE WALLS AND CEILINGS LOCATED IN THE PASTRY FOOD PREP AREA AND IN THE DISH WASHING AREA. INSTRUCTED TO CLEAN AND SANITIZE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR SERVICE. SERIOUS VIOLATION 7-38-020.
AUG 222016PASSED4 violationsDETAILS
AUG 22
2016
PASSED
4 violationsDETAILS
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
Above violation still remaining(Cutting boards that had deep cuts in kitchen prep areas, shall be replaced. Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Reach in cooler shelving/racks in bar area shall be repaired/replaced).
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
Above violation still remaining(Walk in cooler shelving/racks not clean, need detailed cleaning(crevices).
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
Above violation still remaining(Floors in kitchen prep area, and by dish machine areas, need re-grouting).
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
Above violation still remaining(Wall by walk in freezer had peeling paint/plaster, shall be repaired/sealed, walls that had peeling paint, missing ceiling tiles in rear kitchen areas, shall be repaired/replaced).
AUG 122016FAILED5 violations1 CRITICALDETAILS
AUG 12
2016
FAILED
5 violations1 CRITICALDETAILS
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
Found/observed live fruit flies(gnats)15 in bar area, and in rear kitchen area, by rear storage roonm (20 ).Citation issued 7-38-020 Serious violation.
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
Cutting boards that had deep cuts in kitchen prep areas, shall be replaced. Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Reach in cooler shelving/racks in bar area shall be repaired/replaced. Caulk around exposed hand sinks in kitchen prep areas, shall be repaired/replaced.
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
Non food contact surfaces of cooking equipment, sides of stove/ovens not clean, need detailed cleaning. Walk in cooler shelving/racks not clean, need detailed cleaning.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
Floors in kitchen prep area by dish machine areas not clean, need detailed cleaning(corners). Floors in kitchen prep area, and by dish machine areas, need re-grouting.
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
Wall by walk in freezer had peeling paint/plaster, shall be repaired/sealed, walls that had peeling paint, missing ceiling tiles in rear kitchen areas, shall be repaired/replaced.
OCT 62015PASSED2 violationsDETAILS
OCT 6
2015
PASSED
2 violationsDETAILS
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
MUST REMOVE EXCESS DUST ACCUMULATION IN THE CEILING VENTS AT THE GENEVA KITCHEN AREA.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
MUST REPAIR LOOSE HAND SINK FAUCET IN THE GENEVA LINE PREP AREA.
NOV 202014PASSED3 violationsDETAILS
NOV 20
2014
PASSED
3 violationsDETAILS
CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
PLASTIC DIPOSABLE CUPS USED AS A SPICE CONTAINER, INSTRUCTED TO USE PROEPR CONTAINERS THAT CAN BE WASHED.
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
SNEEZE GUARD NOT ADEQUATE AT SELF-SERVICE PASTRIES AND CUT FRUITS DISPLAY COUNTER. INSTURCTED TO INSTALL.
LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
INADEQUATE LIGHTING INSIDE WALK-IN COOLER #(K53), INSTRUCTED TO PROVIDE.
FEB 102014PASSED3 violationsDETAILS
FEB 10
2014
PASSED
3 violationsDETAILS
FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
BULK FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL AND MAINTAIN.
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
BOTTOM SHELF OF STAND UP COOLER NOT CLEAN, FOOD DEBRIS NOTED, INSTRUCTED TO CLEAN AND MAINTAIN.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
LEAKY PIPE UNDER HAND SINK NEXT TO BALLROOM, INSTRUCTED TO REPAIR AND MAINTAIN.
SEP 162013PASSED1 violationDETAILS
SEP 16
2013
PASSED
1 violationDETAILS
LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
MUST PROVIDE WORKING LIGHT BULBS AT THE K-22 AND K-24 COOLERS.
OCT 162012PASSED4 violationsDETAILS
OCT 16
2012
PASSED
4 violationsDETAILS
FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
BULK FOOD CONTAINER MISSING LABELS, INSTRUCTED TO LABEL
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
WALL COVERINGS NOT MOUNTED PREOPERLY NEXT TO 3-COMP SINK, INSTRUCTED TO SEAL.
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
MOPS AND BROOMS ARE KEPT TOO CLOSE TO CLEAN UTENSILS, INSTRUCTED TO KEEP A WAY. FLY TRAP INSTALLED ABOVE 3-COMP SINK, INSTRUCTED TO REMOVE.
APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN
ICE SCOOP STORED OVER ICE CUBES AT BAR AREA, INSTRUCTED TO STORE OFF CUBES.
MAR 92011PASSED4 violationsDETAILS
MAR 9
2011
PASSED
4 violationsDETAILS
FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
All food not stored in the original container shall be stored in properly labeled containers. BULK FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL CLEARLY.
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. ICE SCOOP HOLDER NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. ICE BUILD-UP AROUND COOLING UNIT INSIDE WALK-IN FREEZER, INSTRUCTED TO REMOVE.
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. FAN COVERS, COOLER DOOR GASKETS AND BOTTOM SHELVES OF DRAWER COOLERS NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.
Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →