WHITE CASTLE SYSTEM, INC..
3901 W MADISON ST · WEST GARFIELD PARK, CHICAGO
Failed 3 of 21 inspections. 12 critical violations on the cumulative record. Pattern of issues, not a one-off.
THE NUMBERS
INSPECTION HISTORY
APR 202022PASSED6 violationsDETAILS
OBSERVED THE FLOOR DRAINS AND BEVERAGE MACHINE DRAIN IN THE FRONT SERVICE AREA WITH FOOD BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN ALL DRAINS THROUGHOUT.
OBSERVED DUST, DIRT AND SMALL DEBRIS UNDER THE EQUIPMENT ON THE COUNTERS IN THE FRONT SERVICE AREA. INSTRUCTED TO CLEAN AND MAINTAIN ALL AREAS.
OBSERVED THE FLOORS IN THE WALK IN COOLER AND FREEZER WITH DIRT, AND FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN AREAS AS NEEDED.
OBSERVED A HEAVY BUILD UP OF GREASE AND FOOD DEBRIS UNDER THE DEEP FRYER OPENINGS AND UNDER THE COOKING EQUIPMENT. MUST CLEAN AND MAINTAIN AREAS AS A PREVENTIVE METHOD FOR CONTROLING PEST AND INSECT HARBORING.
OBSERVED THE FLOORS AND WALLS WITH A BUILD UP OF GREASE, DIRT, FOOD DEBRIS AND FOOD SPLATTER UNDER AND AROUND ALL COOKING AND NON COOKING EQUIPMENT. INSTRUCTED THEY MUST CLEAN AND MAINTAIN TO PREVENT POSSIBLE PEST AND INSECT HARBORING.
OBSERVED BROKEN AND MISSING FLOOR TILES IN THE REAR AT THE WALL LEFT OF THE EXIT DOOR. INSTRCUTED TO REPAIR AND MAINTAIN TO MAKE EASY TO CLEAN AND SANITIZE AREA.
JAN 112021PASS W/ CONDITIONS9 violations2 CRITICALDETAILS
Violation Codes: 5-204.11 Inspector Comments: OBSERVED NO HAND WASHING SINK ON FRONT PREP/SERVING AREA.MUST INSTALL A HAND SINK FOR HAND WASHING WITH HOT AND COLD RUNNING WATER.(PRIORITY FOUNDATION 7-38-030(C)
Violation Codes: 6-202.15 Inspector Comments: OBSERVED BROKEN DOOR SWEEP ON EAST LOBBY DOOR.MUST MAKE TIGHT FITTING.
Violation Codes: 4-501.11 Inspector Comments: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON WALK IN COOLER AND FREEZER.
Violation Codes: 4-601.11(C) Inspector Comments: MUST CLEAN EXCESSIVE GREASE AND FOOD DEBRIS BUILD UP INTERIOR AND EXTERIOR OF ALL EQUIPMENT,REACH IN COOLERS AND FREEZERS,SHELVING UNITS,SODA MACHINES,GRILLS,COUNTER TOPS,WHEEL BASES,FRYER CABINETS AND WHEEL BASES,MOP SINK BASIN.WALK IN COOLER & FREEZER PALLETS.
Violation Codes: 5-501.17 Inspector Comments: MUST PROVIDE A GARBAGE CAN WITH LID FOR TOILET ROOMS
Violation Codes: 6-201.11 Inspector Comments: MUST CLEAN DEBRIS BUILD UP FROM WALLS IN PREP AND DISH WASHING AREA.
Violation Codes: 6-201.13 Inspector Comments: MUST REPAIR OR REPLACE STAINED CEILING TILES & LOOSE WALL BASES IN DINING AREA,DAMAGED WALL BASES NEAR HOT WATER TANK
Violation Codes: 6-501.13 Inspector Comments: MUST CLEAN EXCESSIVE GREASE AND FOOD DEBRIS BUILD UP ON FLOOR ALONG WALL BASES THROUGHOUT PREMISES INCLUDING WALK IN COOLER AND FREEZER.
Violation Codes: 6-202.11 Inspector Comments: MUST REPLACE BURNTOUT LIGHT IN WALK IN COOLER.
JAN 72021FAILED14 violations5 CRITICALDETAILS
OBSERVED POOR HYGIENIC PRACTICES BY CASHIER WHO IS ALSO THE FOOD HANDLERS/COOK.OBSERVED MALE AND FEMALE EMPLOYEES HAVING ON PLASTIC GLOVES ON AND RINING THE REGISTER,,HANDLING MONEY AND CREDIT CARDS THEN MAKING FOOD WITH SAME GLOVES PLACING READY TO EAT FOODS INTO CARDBOARD BOXES AND SO ON WITHOUT WASHING HANDS AFTER EVERY POSSIBLE CONTAMINATION.ALSO.OBSERVED THEM REMOVING GLOVES AND PUMPING SANITIZER INTO HANDS AND THEN PUTTING ON GLOVES AFTER THE SAME PROCEDURE.INSTRUCTED TO WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION/TASK.(PRIORITY 7-38-010)(CITATION ISSUED)
OBSERVED HAND WASHING SINKS WATER TEMPERATURE AT REAR PREP AREA SINK AT 73.9F,STAFF TOILET ROOM AT 50.0F AND CUSTOMERS AT 49.3F.MUST HAVE A MINIMUM OF 100.0F FOR HAND WASHING.MUST PROVIDE AND MAINTAIN.(PRIORITY 7-38-030(C)(CITATION ISSUED)
OBSERVED NO HAND WASHING SINK ON FRONT PREP/SERVING AREA.MUST INSTALL A HAND SINK FOR HAND WASHING WITH HOT AND COLD RUNNING WATER.(PRIORITY FOUNDATION 7-38-030(C)
OBSERVED IMPROPER TEMPERATURE OF APPX. 20LBS. FULLY COOKED SLOPPY JOE AT 59.3F-60.1F INSIDE OF PREP COOLER.PRODUCT WAS DISCARDED BY MANAGER.MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW.APPX.20LBS. $43.(COS)(7-38-005)(CITATION ISSUED)
OBSERVED EVIDENCE OF APPX. 8-10 LIVE SMALL FLIES FLYING AROUND PREP/DISH WASHING AREA AND TOILET ROOMS.APPX. 30 OR MORE MICE DROPPINGS IN LOWER CABINET AT SODA MACHINE IN DINING AREA.MUST REMOVE DROPPINGS.CLEAN AND SANITIZE AREAS.RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 1/7/2021.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)
OBSERVED BROKEN DOOR SWEEP ON EAST LOBBY DOOR.MUST MAKE TIGHT FITTING.
OBSERVED FOOD HANDLERS CHANGING GLOVES BUT NOT WASHING HANDS AFTER DIFFERENT TASK.
MUST REPAIR OR REPLACE WORN DOOR GASKETS ON WALK IN COOLER AND FREEZER.
MUST CLEAN EXCESSIVE GREASE AND FOOD DEBRIS BUILD UP INTERIOR AND EXTERIOR OF ALL EQUIPMENT,REACH IN COOLERS AND FREEZERS,SHELVING UNITS,SODA MACHINES,GRILLS,COUNTER TOPS,WHEEL BASES,FRYER CABINETS AND WHEEL BASES,MOP SINK BASIN.WALK IN COOLER & FREEZER PALLETS.
MUST PROVIDE A GARBAGE CAN WITH LID FOR TOILET ROOMS.
MUST CLEAN EXCESSIVE GREASE AND FOOD DEBRIS BUILD UP ON FLOOR ALONG WALL BASES THROUGHOUT PREMISES INCLUDING WALK IN COOLER AND FREEZER.
MUST CLEAN DEBRIS BUILD UP FROM WALLS IN PREP AND DISH WASHING AREA.
MUST REPAIR OR REPLACE STAINED CEILING TILES & LOOSE WALL BASES IN DINING AREA,DAMAGED WALL BASES NEAR HOT WATER TANK.
MUST REPLACE BURNTOUT LIGHT IN WALK IN COOLER.
JUN 252020PASSED3 violationsDETAILS
OBSERVED THE ICE BIN INTERIOR IN NEED OF CLEANING. INSTRUCTED TO REMOVE ICE, CLEAN AND MAINTAIN AT ALL TIMES.
OBSERVED AN ACCUMULATION OF DUST AND FOOD DEBRIS UNDER SHELVES AND TABLETOP EQUIPMENT IN THE PREP AREAS. MUST DETAIL CLEAN ALL AREAS AND MAINTAIN.
OBSERVED THE INTERIOR OF THE TWO DOOR REACH-IN FREEZER WALK-IN FREEZER IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
NOV 192019PASSED3 violationsDETAILS
: OBSERVED THE SMALL PREP COOLER DOOR NOT CLOSING PROPERLY. MUST REPAIR GASKET AROUND THE DOOR AND/OR HINGES ON THE DOOR.
Violation Codes: 4-601.11(B) Inspector Comments: OBSERVED THE EXTERIOR OF THE COOKING EQUIPMENT ENCRUSTED WITH GREASE AND DEBRIS. MUST DETAIL CLEAN. Violation Codes: 4-601.11(C) Inspector Comments: MUST DETAIL CLEAN THE INTERIOR AND EXTERIOR OF ALL FREEZER AND COOLERS TO REMOVE SPILLS AND DEBRIS. INCLUDING THE WALK IN FREEZER AND COOLER. ALSO MUST DETAIL CLEAN THE COUNTER TOPS AND PREP STATIONS TO REMOVE SPILLS AND DEBRIS
FLOORS THROUGH THE PREP & DISH WASHING AREA, WALK IN COOLER & FREEZER AND OUTSIDE STORAGE SHED NEEDS DETAIL CLEANING TO REMOVE SPILLS, GREASE AND DEBRIS.
show all 21 inspections →
SEP 42019PASS W/ CONDITIONS7 violations2 CRITICALDETAILS
**PREMISES HAS NO EMPLOYEE HEALTH POLICY. INSTRUCTED MANAGER TO COMPLY WITH THE NEW CODES OR CITATIONS WILL FOLLOW. PRIORITY FOUNDATION VIOLATION #7-38-010.
**PREMISES HAS NO CLEAN UP PROCEDURES FOR RESPONDING TO VOMIT AND DIARRHEAL EVENTS, ALSO MUST PROVIDE SUPPLIES. INSTRUCTED MANAGER TO COMPLY WITH THE NEW CODES OR CITATIONS WILL FOLLOW. PRIORITY FOUNDATION VIOLATION #7-38-005.
OBSERVED THE SMALL PREP COOLER DOOR NOT CLOSING PROPERLY. MUST REPAIR GASKET AROUND THE DOOR AND/OR HINGES ON THE DOOR.
OBSERVED THE EXTERIOR OF THE COOKING EQUIPMENT ENCRUSTED WITH GREASE AND DEBRIS. MUST DETAIL CLEAN.
MUST DETAIL CLEAN THE INTERIOR AND EXTERIOR OF ALL FREEZER AND COOLERS TO REMOVE SPILLS AND DEBRIS. INCLUDING THE WALK IN FREEZER AND COOLER. ALSO MUST DETAIL CLEAN THE COUNTER TOPS AND PREP STATIONS TO REMOVE SPILLS AND DEBRIS.
NOTED A LEAKY PIPE UNDERNEATH THE 1 COMP SINK. MUST REPAIR AND MAINTAIN.
FLOORS THROUGH THE PREP & DISH WASHING AREA, WALK IN COOLER & FREEZER AND OUTSIDE STORAGE SHED NEEDS DETAIL CLEANING TO REMOVE SPILLS, GREASE AND DEBRIS.
JUL 182016PASS W/ CONDITIONS2 violationsDETAILS
OPERATING WITHOUT A CERTIFIED FOOD MANAGER ON SITE WHILE POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED SUCH AS HAMBURGER,CHICKEN AND FISH,SERIOUS VIOLATION 7-38-012
MUST CLEAN THE FLOORS THROUGHOUT PREMISES TO REMOVE GREASE,INSTRUCTED TO CLEAN AND MAINTAIN FLOORS
SEP 192014PASSED4 violationsDETAILS
MUST CLEAN STORAGE SHELVING AT THE DRIVE THRU TO REMOVE SPILLS AND DEBRIS.
MUST CLEAN THE FLOOR BEHIND ALL HEAVY EQUIPMENT TO REMOVE GREASE,SPILLS AND DEBRIS IN THE FRONT PREP AND THE REAR DISHWASHING AREAS AND INSIDE THE WALK IN COOLER. ALSO MUST DETAIL CLEAN ALL FLOOR DRAINS.
NOTED A FEW DAMAGED, MISSING AND LOOSE WALL COVING TILES. MUST REPAIR AND MAINTAIN TO PREVENT PEST PROBLEMS. NOTED A HOLE IN THE WALL UNDERNEATH THE REAR EXPOSED HAND SINK. MUST REPAIR AND MAINTAIN.
NOTED A FEW PLUMBING ISSUES WHICH NEEDS TO BE REPAIRED AND MAINTAINED: LEAKY LINE UNDER THE FRONT ICE BIN, AT THE REAR ICE MACHINE AND IN THE TOILET ROOM AT THE WATER LINE TO THE TOILET.
SEP 42013PASSED4 violationsDETAILS
MUST CLEAN SOME STORAGE SHELVES,DEEP FRYERS,EXTERIOR OF COOKING EQUIPMENT,REACH IN FREEZER. CLEAN THE COOKING EQUIPMENT, HOOD AND FILTERS ABOVE HAS GREASE BUILDUP.
CLEAN THE FLOORS THROUGHOUT PREMISES ALONG THE WALLS,CORNERS AND UNDER ALL THE HEAVY EQUIPMENT HAS DIRT BUILDUP.
CLEAN THE LIGHT SHIELDS IN THE PREP AREA HAS DIRT BUILDUP ON THEM
THE UNISEX TOILET ROOM HAS WATER DRIPPING FROM THE FAUCET. MUST REPAIR OR REPLCE THE FAUCET.
AUG 62013PASSED4 violationsDETAILS
MUST CLEAN SOME STORAGE SHELVES,DEEP FRYERS,EXTERIOR OF COOKING EQUIPMENT,REACH IN FREEZER. CLEAN THE COOKING EQUIPMENT, HOOD AND FILTERS ABOVE HAS GREASE BUILDUP.
CLEAN THE FLOORS THROUGHOUT PREMISES ALONG THE WALLS,CORNERS AND UNDER ALL THE HEAVY EQUIPMENT HAS DIRT BUILDUP.
CLEAN THE LIGHT SHIELDS IN THE PREP AREA HAS DIRT BUILDUP ON THEM
THE UNISEX TOILET ROOM HAS WATER DRIPPING FROM THE FAUCET. MUST REPAIR OR REPLCE THE FAUCET.
AUG 52013PASS W/ CONDITIONS5 violationsDETAILS
FOUND THE LARGE STANDING ICE MACHINE HAS BLACK SUBSTANCE AND LIME BUILDUP INSIDE THE UNIT. ICE MACHINE IS NOW TAGGED. SERIOUS CITATION GIVEN 7-38-005(A). WHEN THE ICE MACHINE HAS BEEN CLEANED AND SANITIZED FAX A LETTER TO THE DEPT.OF PUBLIC HEALTH AND AN INSPECTOR WILL RETURN. FAX#312 746-4240.
MUST CLEAN SOME STORAGE SHELVES,DEEP FRYERS,EXTERIOR OF COOKING EQUIPMENT,REACH IN FREEZER. CLEAN THE COOKING EQUIPMENT, HOOD AND FILTERS ABOVE HAS GREASE BUILDUP.
CLEAN THE FLOORS THROUGHOUT PREMISES ALONG THE WALLS,CORNERS AND UNDER ALL THE HEAVY EQUIPMENT HAS DIRT BUILDUP.
CLEAN THE LIGHT SHIELDS IN THE PREP AREA HAS DIRT BUILDUP ON THEM.
THE IN THE UNISEX TOILET ROOM HAS WATER DRIPPING FROM THE FAUCET. MUST REPAIR OR REPLCE THE FAUCET.
APR 42013PASSED3 violationsDETAILS
MUST CLEAN SOME STORAGE SHELVES,DEEP FRYERS,EXTERIOR OF COOKING EQUIPMENT,REACH IN FREEZER, SOFT SERVE MACHINE. CLEAN THE TOP SIDES FRONT OF THE COOKING EQUIPMENT, HOOD AND FILTERS ABOVE HAS GREASE BUILDUP.
CLEAN THE FLOORS THROUGHOUT PREMISES ALONG THE WALLS,CORNERS AND UNDER ALL THE HEAVY EQUIPMENT HAS DIRT BUILDUP.
VIOLATION CORRECTED.
MAR 282013FAILED6 violations1 CRITICALDETAILS
OUTSIDE DUMPSTERS NOT COVERED AND GARBAGE ON THE GROUND AROUND THE DUMPSTERS.SOURCE OF FOOD FOR THE RODENTS. SERIOUS CITATION GIVEN 7-38-020. INSTRUCTED TO CLEAN UP THE AREA AND KEEP THE GARBAGE DUMPSTERS COVERED SO NO INSECT OR RODENT HARBORAGE.
MUST CLEAN SOME STORAGE SHELVES,DEEP FRYERS,EXTERIOR OF COOKING EQUIPMENT,REACH IN FREEZER. CLEAN THE COOKING EQUIPMENT, HOOD AND FILTERS ABOVE HAS GREASE BUILDUP
CLEAN THE FLOORS THROUGHOUT PREMISES ALONG THE WALLS,CORNERS AND UNDER ALL THE HEAVY EQUIPMENT HAS DIRT BUILDUP.
CLEAN ALL THE CEILING VENTS THROUGHOUT HAS DUST BUILDUP.
CLEAN THE LIGHT SHIELDS IN THE PREP AREA HAS DIRT BUILDUP ON THEM.
IN THE UNISEX TOILET ROOM THE WATER PRESSURE IS LOW AND WATER COMES OUT VERY SLOWLY AT THE HAND SINK. INSTRUCTED IN INCREASE TO WATER PRESSURE.
DEC 212012PASSED4 violationsDETAILS
CLEAN THE COOKING EQUIPMENT, HOOD AND FILTERS ABOVE HAS GREASE BUILDUP
CLEAN THE FLOORS UNDER THE HEAVY EQUIPMENT, FRYERS ECT. HAS GREASE BUILDUP ON THEM.
REPLACE THE BROKEN LIGHT SHIELD IT IS CRACKED IN HALF. LOCATED BY THE 3-COMPARTMENT SINK.
THE URINAL IN THE MEN TOILET ROOM THE WATER GOES DOWN VERY SLOWLY AND MAY OVER FLOW REPAIR OR REPLACE IT. NOTE:- THE MEN ROOM IS NOT USED HAS A OUT OF ORDER SIGN ON THE DOOR.
AUG 242012PASSED5 violationsDETAILS
CLEAN THE COOKING EQUIPMENT, HOOD AND FILTERS ABOVE HAS GREASE BUILDUP. CLEAN THE CABINETS THROUGHOUT PREMISES.
CLEAN THE FLOORS THROUGHOUT PREMISES ALONG THE WALLS,CORNERS AND UNDER ALL THE HEAVY EQUIPMENT HAS DIRT BUILDUP.
CLEAN ALL THE CEILING VENTS THROUGHOUT HAS DUST BUILDUP.
REPLACE THE BROKEN LIGHT SHIELDS IN THE PREP AREA.
THE WATER GOES DOWN VERY SLOWLY AND MAY OVER FLOW AT THE URINAL IN THE MEN TOILET ROOM. INSTRUCTED TO REPAIR OR REPLACE IT.
JUL 262011PASSED1 violationDETAILS
All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. CLEAN INTERIOR BOTTOM OF FRYERS AND MAINTAIN.
JUN 92010PASSED4 violationsDETAILS
Inspector Comments: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.MUST CLEAN SOME STORAGE SHELVES,DEEP FRYERS,EXTERIOR OF COOKING EQUIPMENT,REACH IN FREEZER.
The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.
Inspector Comments: The walls and ceilings shall be in good repair and easily cleaned.MUST REPLACE OR REPAIR LOOSE AND DAMAGED WALL BASES IN WOMEN'S AND VESTIBULE.
Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.MUST REPAIR OR REPLACE LEAKY PIPE AT HAND SINK IN WOMEN'S TOILET ROOM.
MAY 202010PASS W/ CONDITIONS6 violations2 CRITICALDETAILS
All food establishments that display, prepare, or store potentially hazardous food shall have adequate refrigerated food storage facilities.OBSERVED IMPROPER TEMPERATURE OF SMALL BREAKFAST PREP COOLER AT 47.4 F. NO TIME AND TEMPERATURE LOGS FOR COOLERS AT THIS TIME.MUST HAVE COLD HOLDING UNIT AT 40 OR BELOW.A HELD FOR INSPECTION TAG PLACED ON UNIT ONCE REPAIRED FAX LETTER TO (312)746-4240.
All cold food shall be stored at a temperature of 40F or less.OBSERVED IMPROPER TEMPERATURE OF PRECOOKED SAUSAGE AT 50.9 F- 51.0 F, RAW EGGS AT 47.3 F-47.6 F,PRODUCT WAS VOLUNTARILY DUMPED AND DENATURED .NO TIME AND TEMPERATURE LOG AVAILABLE TO VIEW.APPX 16 LBS. $124.
All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.MUST CLEAN SOME STORAGE SHELVES,DEEP FRYERS,EXTERIOR OF COOKING EQUIPMENT,REACH IN FREEZER.
The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.
The walls and ceilings shall be in good repair and easily cleaned.MUST REPLACE OR REPAIR LOOSE AND DAMAGED WALL BASES IN WOMEN'S AND VESTIBULE.
Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.MUST REPAIR LEAKY PIPE AT HAND SINK IN WOMEN'S TOILET ROOM.
Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →