POLLO REGIO.

City of Dallas

4416 LIVE OAK ST · UPTOWN, DALLAS

Last inspected 2023.

15 inspections on record since 2017 · Last inspected Mar 2023.

Last inspected Mar 2023. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS
15
VIOLATIONS
145
total on record
LAST INSPECTED
MAR 2023

INSPECTION HISTORY

MAR 21
2023
PASS 4 violations
3 pts Plumbing & Waste
*20 Grease Trap Tickets

Pump grease trap every 90 days and keep record

1 pts Sanitation
*40 Handle & dispense of cleaned utensils, single-use

Arrange single use utensils the same direction

1 pts Sanitation
*42 Dirty nonfood contact surfaces

Clean under 3CS and vent hood

1 pts Sanitation
*45 Premises shall be maintained in good repair

Fix wall in walk in to make smooth/cleanable

JUN 8
2022
PASS 6 violations
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

Pico found at 50'f, keep at 41'f or lower

3 pts Plumbing & Waste
*19 Water & Plumbing in good repair- per code

Fix faucet at 3CS

2 pts Documentation & Training
*21 RFSM - Not On Site

Obtain RFSM

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

Date mark all prepared RTE food

1 pts Food Storage & Handling
*41 Food Labeling - Bulk Food w/ Card or Sign

Re-label bulk items

1 pts Sanitation
*42 Dirty nonfood contact surfaces

Clean water near 3CS

NOV 9
2021
PASS 8 violations
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

Salsa bar salsa was found at 48'f

3 pts Plumbing & Waste
*19 Water & Plumbing in good repair- per code

Fix leak at mop sink

2 pts Documentation & Training
*21 RFSM - Not On Site

Re-new RFSM

2 pts Sanitation
*31 Handwashing lavatory - used for other purpose

Do not store items in hand sink

1 pts Pest Activity
*34 Pest control-routine inspections for

Flies observed, do not prop open back door

1 pts Sanitation
*36 Cloths in-use for wiping between uses stored

Store wiping cloths in sanitizer bucket

1 pts Sanitation
*42 Dirty nonfood contact surfaces

Clean all drains and chip holder and floors

1 pts Facility Condition
*45 Premises shall be maintained in good repair

Replace light under vent hood

MAY 21
2021
PASS 10 violations
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

chicken 41F, pico de gallo 53F

2 pts Documentation & Training
*21 RFSM - Not On Site
2 pts Documentation & Training
*22 Accredited food handler certificate - 60 days
2 pts Other
*31 Individual, disposable towels
2 pts Other
*32 Approved Food Contact Equip.

Replace residential freezer with commercial.

1 pts Pest Activity
*34 Controlling pests. Eliminating harborage conditions

Flies observed throughout.

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

Separate employee beverages from customer products in RIC.

1 pts Sanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

ice scoop

1 pts Sanitation
*42 Floors/walls/ceiling/nonfood dirty

Clean floors throughout. Clean fan covers at WIC.

1 pts Facility Condition
*45 Premises shall be maintained in good repair

Repair holes in wall where needed.

DEC 16
2020
PASS 5 violations
3 pts Sanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

raw chorizo stored on a top shelf adjacent to pastries(pineapple).

2 pts Documentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

renew your RFSM

3 pts Other
*03 Food products not maintained at 135øF or above

beef patties-115 degrees F; chicken-115 degrees F

3 pts Sanitation
*18 Toxic items storage adjacent to food/utensils

sanitizer bucket stored next to wrap to cover foods

2 pts Sanitation
*27 Cooling, heating, and holding capacities. Equipment

warmer set at 118 degrees F

show all 15 inspections →
APR 14
2020
PASS 9 violations
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

ham 48 F cheese 46 F

3 pts Sanitation
*10 Clean Sight and Touch

Clean inside ice machine.

2 pts Documentation & Training
*21 RFSM - Not On Site
2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
2 pts Sanitation
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable

Do not use towels under cutting board.

1 pts Facility Condition
*34 Outer door: solid,selfclosing,tightfitting
1 pts Other
*36 Cloths in-use for wiping between uses stored
1 pts Sanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
1 pts Facility Condition
*42 Floors/walls/ceiling/nonfood dirty
OCT 18
2019
PASS 7 violations
3 pts Sanitation
*10 Chlorine sanitizer concentration, minimum temp.

SANITIZER BUCKET 200+PPM CHLORINE- COS

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

DESIGNATE AREA FOR PERSONAL ITEMS

3 pts Sanitation
*18 Toxic items labeling for original container

RELABEL SANITIZER BUCKETS

3 pts Other
*03 Food products not maintained at 135øF or above

BEEF 115 DEGREE F- REHEAT/REPLACE- COS

3 pts Sanitation
*14 When to wash hands before donning new gloves

WASH HANDS BEFORE DONNING GLOVES

1 pts Sanitation
*42 Nonfood-contact surfaces material

NO TOWELS UNDER CUTTING BOARD

1 pts Sanitation
*47 Handwashing signage
SEP 16
2019
PASS 13 violations
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

pico de gallo 48 F, shredded chicken 46 F, ham 47 F

3 pts Food Storage & Handling
*06 Discard TCS if date marked exceeds temp & time
3 pts Food Storage & Handling
*07 Food safe, good condition, unadulterated, and honestly presented

Several dented cans.

3 pts Sanitation
*14 When to wash hands before donning new gloves
2 pts Other
*21 A establishment shall have written procedures for employees to follow when responding to vomitin
2 pts Other
*32 Approved Food Contact Equip.

Replace residential freezer with a commercial unit.

1 pts Facility Condition
*34 Outer door: solid,selfclosing,tightfitting

back door

1 pts Employee Hygiene
*35 Hair Restraints effective
1 pts Other
*36 Cloths in-use for wiping between uses stored
1 pts Sanitation
*40 Handle & dispense of cleaned utensils, single-use
1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.
1 pts Sanitation
*42 Floors/walls/ceiling/nonfood dirty

Clean floor under equipment.

1 pts Other
*45 Unnecessary articles prohibited

Store personal items/backpack in designated area.

MAR 5
2019
PASS 10 violations
3 pts Sanitation
*10 Clean Sight and Touch

CLEAN INSIDE OF MICROWAVE

3 pts Sanitation
*14 When to wash hands before donning new gloves
3 pts Sanitation
*18 Toxic items storage adjacent to food/utensils
2 pts Documentation & Training
*22 Handlers-Certificate Not On Site
2 pts Facility Condition
*32 Maintain in Good Repair

REPLACE ALL BROKEN GASKETS

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco
1 pts Other
*36 Cloths in-use for wiping between uses stored
1 pts Other
*37 Food protected from cross contamination by storing the food in packages, covered containers, or
1 pts Sanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.
FEB 18
2019
FAIL 18 violations
1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

Open beverages on prep table.

1 pts Other
*36 Cloths in-use for wiping between uses stored
3 pts Sanitation
*14 When to wash hands as often as necessary during prep

Employee did not wash hands between different tasks.

3 pts Food Temperature
*01 Cooling -- within 2 hours, 135-70øF

Chicken soup broth cooling at room temp 107 F.

2 pts Sanitation
*32 Damaged Equipment

Replace damaged utensils on cook line.

2 pts Sanitation
*33 Rinsing procedures - 3 compartment sink

Observed employee failing to sanitize equipment in sink.

1 pts Sanitation
*42 Dirty nonfood contact surfaces

Heavy build-up on grill. Clean vent hood filters and wall around grill area.

1 pts Other
*47 Other Violations

Vent hood filters must fit properly. Gaps observed throughout the system.

1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.
1 pts Sanitation
*39 Cutting surfaces.
2 pts Other
*29 Sanitizing solutions, testing devices
3 pts Other
*03 Food products not maintained at 135øF or above

chicken 117 F

3 pts Sanitation
*10 Clean Sight and Touch

Clean inside ice machine and around soda nozzles.

3 pts Employee Hygiene
*07 Packaged food shall be labeled as specified in law

torillas

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
1 pts Other
*45 Drying Mops-air dry
2 pts Documentation & Training
*21 RFSM - Not On Site
2 pts Documentation & Training
*22 Handlers-Certificate Not On Site
AUG 17
2018
PASS 9 violations
3 pts Sanitation
*14 When to wash hands before donning new gloves

Donning gloves without washing hands

1 pts Plumbing & Waste
*44 Trash can provided for papertowel waste

provide trash can at hand sink

1 pts Other
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

cover all food to prevent cross contamination

3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)
3 pts Food Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

cross contamination by arrangement and preparation

2 pts Pest Activity
*25 Controlling pests. The presence of insects, rodents, and other pests shall be controlled to elim

flies

1 pts Sanitation
*47 Handwashing signage

Cabbage salad 62.0F, S. tomatoes 63.0F and pico de gallo 61.4

3 pts Sanitation
*10 Clean Sight and Touch

clean RIC(S)

3 pts Food Storage & Handling
*06 Discard if TCS is in container w/ no date or day

no date marking on prepared foods

FEB 14
2018
PASS 7 violations
2 pts Documentation & Training
*22 Handlers-Certificate Not On Site

certify all staff

3 pts Other
*06 Discard if TCS is in container w/ no date or day
1 pts Other
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

cover all food items to prevent cross contamination

3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)
1 pts Sanitation
*42 Floors/walls/ceiling/nonfood dirty

clean floors, walls and remove dust from ceiling

3 pts Food Temperature
*19 Hand sink water temperature below 110'F

hand sink hot water at 110F within 20 seconds (warning)

2 pts Documentation & Training
*21 RFSM - Not On Site

No RFSM on duty during inspection

JUN 23
2017
PASS 11 violations
1 pts Other
*37 Preventing contamination from other sources. Miscellaneous sources of Contamination

Chips for customer self service

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

employee drink and popsicle on prep table with cut onions

1 pts Facility Condition
*34 Outer door: solid,selfclosing,tightfitting

gap at back door

1 pts Sanitation
*47 Conditions of Permit-in use of food equipment
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

raw chicken 46.3°F, pico de gallo 47.2°F, ham in RIC 52.3°F, sour cream in 47.4°F in RIC, salsa de aguacate in customer salsa cooler 53.1°F

2 pts Other
*31 Individual, disposable towels

at back hand sink

3 pts Sanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

box of raw bacon and chorizo over cut tortillas.

1 pts Plumbing & Waste
*44 Disposal towels provided with waste receptacle as specified in 228.152(g)(2)

for back hand sink

2 pts Other
*32 Approved Food Contact Equip.

single use, styrofoam cups used as scoops in pico de gallo and seasoning

2 pts Other
*21 Person in charge. The person in charge shall ensure that õ228.34 (1-15) Relating to Duties of PI
3 pts Sanitation
*10 Chlorine sanitizer concentration, minimum temp.

front sanitizer bucket 0ppm

MAY 16
2017
PASS 16 violations
3 pts Plumbing & Waste
*19 Water & Plumbing in good repair- per code

Clogged floor drain by walk-in cooler, outlet pipe from ice maker leaking onto floor

1 pts Sanitation
*47 Conditions of Permit-in use of food equipment
3 pts Sanitation
*10 Chlorine sanitizer concentration, minimum temp.

Sanitizer bucket in front cashier area 0ppm

3 pts Sanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

raw ground beef patty container stored over pico de gallo salsa, packaged chorizo and ham stored in same container

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

Employee drinks next to ice bin at drive thru window

1 pts Facility Condition
*45 Premises shall be maintained in good repair

chipped paint at air vent over prep table, missing border tile by office door

3 pts Food Temperature
*03 Food products not maintained at 135øF or above

beef 117.0°F, rice in stryofoam containers in hot hold box in back 123.4°F

1 pts Plumbing & Waste
*44 Trash can provided for papertowel waste
2 pts Other
*32 Approved Food Contact Equip.

stained styrofoam cup used to store sesame seeds - COS

1 pts Sanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

bowl for ice left on dusty surface, ice scoop handle in ice at drive thru soda fountain

2 pts Food Temperature
*29 Food thermometers provided and accessible

Reach in cooler in front of grill and fryer

1 pts Facility Condition
*42 Floors/walls/ceiling/nonfood dirty

ceilings with food debris and dust

2 pts Other
*21 A establishment shall have written procedures for employees to follow when responding to vomitin
2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

flautas container had old date mark label

1 pts Other
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

Chicken flautas in reach-in cooler left uncovered

3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

shredded chicken 44.6°F, ham 49.4°F, cream 45.5°F, chicken 46.8°F, ground beef patty 43.8°F, green salsa 49.0°F, chile de arbol 48.1°F

MAR 7
2017
PASS 12 violations
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)
3 pts Other
*03 Food products not maintained at 135øF or above
3 pts Sanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented
3 pts Other
*09 Ice used as exterior coolant, prohibited as ingredient and may not be used as food
3 pts Sanitation
*18 Toxic items storage adjacent to food/utensils
2 pts Documentation & Training
*21 RFSM - Not On Site
2 pts Food Temperature
*29 Food thermometers provided and accessible
2 pts Sanitation
*31 Handwashing lavatory - accessible
2 pts Other
*32 Approved Food Contact Equip.
1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor
1 pts Sanitation
*42 Dirty nonfood contact surfaces
1 pts Food Storage & Handling
*43 Light - 10 foot : Walk-in, Dry storage

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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