SANITARY INSPECTION RECORD — CITY OF DALLAS

POLLO REGIO.

BEAT. 34/100

4416 LIVE OAK ST · UPTOWN, DALLAS

Last inspected March 21, 2023 · passed

Failed an inspection 7 years ago. 37 critical violations on the cumulative record. Recent enough to matter.

THE NUMBERS

INSPECTIONS
15
14 passed · 1 failed
VIOLATIONS
145
includes 37 critical
RECORDS COVER
6 YEARS
since Mar 2017

INSPECTION HISTORY

MAR 21
2023
PASSED
4 violations
DETAILS
SERIOUSPlumbing & Waste
*20 Grease Trap Tickets

Pump grease trap every 90 days and keep record

MINORSanitation
*40 Handle & dispense of cleaned utensils, single-use

Arrange single use utensils the same direction

MINORSanitation
*42 Dirty nonfood contact surfaces

Clean under 3CS and vent hood

MINORSanitation
*45 Premises shall be maintained in good repair

Fix wall in walk in to make smooth/cleanable

JUN 8
2022
PASSED
6 violations1 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

Pico found at 50'f, keep at 41'f or lower

SERIOUSPlumbing & Waste
*19 Water & Plumbing in good repair- per code

Fix faucet at 3CS

MINORDocumentation & Training
*21 RFSM - Not On Site

Obtain RFSM

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

Date mark all prepared RTE food

MINORFood Storage & Handling
*41 Food Labeling - Bulk Food w/ Card or Sign

Re-label bulk items

MINORSanitation
*42 Dirty nonfood contact surfaces

Clean water near 3CS

NOV 9
2021
PASSED
8 violations3 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

Salsa bar salsa was found at 48'f

SERIOUSPlumbing & Waste
*19 Water & Plumbing in good repair- per code

Fix leak at mop sink

MINORDocumentation & Training
*21 RFSM - Not On Site

Re-new RFSM

CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

Do not store items in hand sink

CRITICALPest Activity
*34 Pest control-routine inspections for

Flies observed, do not prop open back door

MINORSanitation
*36 Cloths in-use for wiping between uses stored

Store wiping cloths in sanitizer bucket

MINORSanitation
*42 Dirty nonfood contact surfaces

Clean all drains and chip holder and floors

MINORFacility Condition
*45 Premises shall be maintained in good repair

Replace light under vent hood

MAY 21
2021
PASSED
10 violations2 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

chicken 41F, pico de gallo 53F

MINORDocumentation & Training
*21 RFSM - Not On Site
MINORDocumentation & Training
*22 Accredited food handler certificate - 60 days
MINOROther
*31 Individual, disposable towels
MINOROther
*32 Approved Food Contact Equip.

Replace residential freezer with commercial.

CRITICALPest Activity
*34 Controlling pests. Eliminating harborage conditions

Flies observed throughout.

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

Separate employee beverages from customer products in RIC.

MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

ice scoop

MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

Clean floors throughout. Clean fan covers at WIC.

MINORFacility Condition
*45 Premises shall be maintained in good repair

Repair holes in wall where needed.

DEC 16
2020
PASSED
5 violations3 CRITICAL
DETAILS
CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

raw chorizo stored on a top shelf adjacent to pastries(pineapple).

MINORDocumentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

renew your RFSM

SERIOUSOther
*03 Food products not maintained at 135øF or above

beef patties-115 degrees F; chicken-115 degrees F

CRITICALSanitation
*18 Toxic items storage adjacent to food/utensils

sanitizer bucket stored next to wrap to cover foods

CRITICALSanitation
*27 Cooling, heating, and holding capacities. Equipment

warmer set at 118 degrees F

show all 15 inspections →
APR 14
2020
PASSED
9 violations1 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

ham 48 F cheese 46 F

SERIOUSSanitation
*10 Clean Sight and Touch

Clean inside ice machine.

MINORDocumentation & Training
*21 RFSM - Not On Site
MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
MINORSanitation
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable

Do not use towels under cutting board.

MINORFacility Condition
*34 Outer door: solid,selfclosing,tightfitting
MINOROther
*36 Cloths in-use for wiping between uses stored
MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
MINORFacility Condition
*42 Floors/walls/ceiling/nonfood dirty
OCT 18
2019
PASSED
7 violations2 CRITICAL
DETAILS
SERIOUSSanitation
*10 Chlorine sanitizer concentration, minimum temp.

SANITIZER BUCKET 200+PPM CHLORINE- COS

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

DESIGNATE AREA FOR PERSONAL ITEMS

CRITICALSanitation
*18 Toxic items labeling for original container

RELABEL SANITIZER BUCKETS

SERIOUSOther
*03 Food products not maintained at 135øF or above

BEEF 115 DEGREE F- REHEAT/REPLACE- COS

SERIOUSSanitation
*14 When to wash hands before donning new gloves

WASH HANDS BEFORE DONNING GLOVES

MINORSanitation
*42 Nonfood-contact surfaces material

NO TOWELS UNDER CUTTING BOARD

CRITICALSanitation
*47 Handwashing signage
SEP 16
2019
PASSED
13 violations1 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

pico de gallo 48 F, shredded chicken 46 F, ham 47 F

SERIOUSFood Storage & Handling
*06 Discard TCS if date marked exceeds temp & time
SERIOUSFood Storage & Handling
*07 Food safe, good condition, unadulterated, and honestly presented

Several dented cans.

SERIOUSSanitation
*14 When to wash hands before donning new gloves
MINOROther
*21 A establishment shall have written procedures for employees to follow when responding to vomitin
MINOROther
*32 Approved Food Contact Equip.

Replace residential freezer with a commercial unit.

MINORFacility Condition
*34 Outer door: solid,selfclosing,tightfitting

back door

MINOREmployee Hygiene
*35 Hair Restraints effective
MINOROther
*36 Cloths in-use for wiping between uses stored
MINORSanitation
*40 Handle & dispense of cleaned utensils, single-use
MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.
MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

Clean floor under equipment.

MINOROther
*45 Unnecessary articles prohibited

Store personal items/backpack in designated area.

MAR 5
2019
PASSED
10 violations2 CRITICAL
DETAILS
SERIOUSSanitation
*10 Clean Sight and Touch

CLEAN INSIDE OF MICROWAVE

SERIOUSSanitation
*14 When to wash hands before donning new gloves
CRITICALSanitation
*18 Toxic items storage adjacent to food/utensils
MINORDocumentation & Training
*22 Handlers-Certificate Not On Site
MINORFacility Condition
*32 Maintain in Good Repair

REPLACE ALL BROKEN GASKETS

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco
MINOROther
*36 Cloths in-use for wiping between uses stored
CRITICALOther
*37 Food protected from cross contamination by storing the food in packages, covered containers, or
MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.
FEB 18
2019
FAILED
18 violations1 CRITICAL
DETAILS
MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

Open beverages on prep table.

MINOROther
*36 Cloths in-use for wiping between uses stored
SERIOUSSanitation
*14 When to wash hands as often as necessary during prep

Employee did not wash hands between different tasks.

CRITICALFood Temperature
*01 Cooling -- within 2 hours, 135-70øF

Chicken soup broth cooling at room temp 107 F.

MINORSanitation
*32 Damaged Equipment

Replace damaged utensils on cook line.

MINORSanitation
*33 Rinsing procedures - 3 compartment sink

Observed employee failing to sanitize equipment in sink.

MINORSanitation
*42 Dirty nonfood contact surfaces

Heavy build-up on grill. Clean vent hood filters and wall around grill area.

MINOROther
*47 Other Violations

Vent hood filters must fit properly. Gaps observed throughout the system.

MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.
MINORSanitation
*39 Cutting surfaces.
MINOROther
*29 Sanitizing solutions, testing devices
SERIOUSOther
*03 Food products not maintained at 135øF or above

chicken 117 F

SERIOUSSanitation
*10 Clean Sight and Touch

Clean inside ice machine and around soda nozzles.

SERIOUSEmployee Hygiene
*07 Packaged food shall be labeled as specified in law

torillas

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
MINOROther
*45 Drying Mops-air dry
MINORDocumentation & Training
*21 RFSM - Not On Site
MINORDocumentation & Training
*22 Handlers-Certificate Not On Site
AUG 17
2018
PASSED
9 violations5 CRITICAL
DETAILS
SERIOUSSanitation
*14 When to wash hands before donning new gloves

Donning gloves without washing hands

MINORPlumbing & Waste
*44 Trash can provided for papertowel waste

provide trash can at hand sink

CRITICALOther
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

cover all food to prevent cross contamination

CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)
CRITICALFood Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

cross contamination by arrangement and preparation

CRITICALPest Activity
*25 Controlling pests. The presence of insects, rodents, and other pests shall be controlled to elim

flies

CRITICALSanitation
*47 Handwashing signage

Cabbage salad 62.0F, S. tomatoes 63.0F and pico de gallo 61.4

SERIOUSSanitation
*10 Clean Sight and Touch

clean RIC(S)

SERIOUSFood Storage & Handling
*06 Discard if TCS is in container w/ no date or day

no date marking on prepared foods

FEB 14
2018
PASSED
7 violations3 CRITICAL
DETAILS
MINORDocumentation & Training
*22 Handlers-Certificate Not On Site

certify all staff

SERIOUSOther
*06 Discard if TCS is in container w/ no date or day
CRITICALOther
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

cover all food items to prevent cross contamination

CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)
MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

clean floors, walls and remove dust from ceiling

CRITICALFood Temperature
*19 Hand sink water temperature below 110'F

hand sink hot water at 110F within 20 seconds (warning)

MINORDocumentation & Training
*21 RFSM - Not On Site

No RFSM on duty during inspection

JUN 23
2017
PASSED
11 violations3 CRITICAL
DETAILS
CRITICALOther
*37 Preventing contamination from other sources. Miscellaneous sources of Contamination

Chips for customer self service

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

employee drink and popsicle on prep table with cut onions

MINORFacility Condition
*34 Outer door: solid,selfclosing,tightfitting

gap at back door

MINORSanitation
*47 Conditions of Permit-in use of food equipment
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

raw chicken 46.3°F, pico de gallo 47.2°F, ham in RIC 52.3°F, sour cream in 47.4°F in RIC, salsa de aguacate in customer salsa cooler 53.1°F

MINOROther
*31 Individual, disposable towels

at back hand sink

CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

box of raw bacon and chorizo over cut tortillas.

MINORPlumbing & Waste
*44 Disposal towels provided with waste receptacle as specified in 228.152(g)(2)

for back hand sink

MINOROther
*32 Approved Food Contact Equip.

single use, styrofoam cups used as scoops in pico de gallo and seasoning

MINOROther
*21 Person in charge. The person in charge shall ensure that õ228.34 (1-15) Relating to Duties of PI
SERIOUSSanitation
*10 Chlorine sanitizer concentration, minimum temp.

front sanitizer bucket 0ppm

MAY 16
2017
PASSED
16 violations5 CRITICAL
DETAILS
SERIOUSPlumbing & Waste
*19 Water & Plumbing in good repair- per code

Clogged floor drain by walk-in cooler, outlet pipe from ice maker leaking onto floor

MINORSanitation
*47 Conditions of Permit-in use of food equipment
SERIOUSSanitation
*10 Chlorine sanitizer concentration, minimum temp.

Sanitizer bucket in front cashier area 0ppm

CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

raw ground beef patty container stored over pico de gallo salsa, packaged chorizo and ham stored in same container

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

Employee drinks next to ice bin at drive thru window

MINORFacility Condition
*45 Premises shall be maintained in good repair

chipped paint at air vent over prep table, missing border tile by office door

CRITICALFood Temperature
*03 Food products not maintained at 135øF or above

beef 117.0°F, rice in stryofoam containers in hot hold box in back 123.4°F

MINORPlumbing & Waste
*44 Trash can provided for papertowel waste
MINOROther
*32 Approved Food Contact Equip.

stained styrofoam cup used to store sesame seeds - COS

MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

bowl for ice left on dusty surface, ice scoop handle in ice at drive thru soda fountain

CRITICALFood Temperature
*29 Food thermometers provided and accessible

Reach in cooler in front of grill and fryer

MINORFacility Condition
*42 Floors/walls/ceiling/nonfood dirty

ceilings with food debris and dust

MINOROther
*21 A establishment shall have written procedures for employees to follow when responding to vomitin
MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

flautas container had old date mark label

CRITICALOther
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

Chicken flautas in reach-in cooler left uncovered

CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

shredded chicken 44.6°F, ham 49.4°F, cream 45.5°F, chicken 46.8°F, ground beef patty 43.8°F, green salsa 49.0°F, chile de arbol 48.1°F

MAR 7
2017
PASSED
12 violations5 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)
SERIOUSOther
*03 Food products not maintained at 135øF or above
CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented
SERIOUSOther
*09 Ice used as exterior coolant, prohibited as ingredient and may not be used as food
CRITICALSanitation
*18 Toxic items storage adjacent to food/utensils
MINORDocumentation & Training
*21 RFSM - Not On Site
CRITICALFood Temperature
*29 Food thermometers provided and accessible
CRITICALSanitation
*31 Handwashing lavatory - accessible
MINOROther
*32 Approved Food Contact Equip.
MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor
MINORSanitation
*42 Dirty nonfood contact surfaces
MINORFood Storage & Handling
*43 Light - 10 foot : Walk-in, Dry storage

Data sourced from City of Dallas Code Compliance. We'd love to link you straight to this restaurant's record — turns out Dallas considers that a luxury. The full dataset is what's on offer →

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