Pollo Regio
4416 Live Oak St, Dallas, TX 75204 · 75204 · Restaurant
Mostly clean — 12 of 16 passed, one prior failure
2024-10-01 Pass New Retail Food 2022
No violations found.
2023-03-21 Pass Routine 4
*20 Grease Trap Tickets
Pump grease trap every 90 days and keep record
*40 Handle & dispense of cleaned utensils, single-use
Arrange single use utensils the same direction
*42 Dirty nonfood contact surfaces
Clean under 3CS and vent hood
*45 Premises shall be maintained in good repair
Fix wall in walk in to make smooth/cleanable
2022-06-08 Pass Routine CRITICAL 6
*02 Cold Hold (41øF/45øF or below)
Pico found at 50'f, keep at 41'f or lower
*19 Water & Plumbing in good repair- per code
Fix faucet at 3CS
*21 RFSM - Not On Site
Obtain RFSM
*28 Date marking > 24 hrs,on site,temp 41F
Date mark all prepared RTE food
*41 Food Labeling - Bulk Food w/ Card or Sign
Re-label bulk items
*42 Dirty nonfood contact surfaces
Clean water near 3CS
2021-11-09 Pass Routine CRITICAL 8
*02 Cold Hold (41øF/45øF or below)
Salsa bar salsa was found at 48'f
*19 Water & Plumbing in good repair- per code
Fix leak at mop sink
*21 RFSM - Not On Site
Re-new RFSM
*31 Handwashing lavatory - used for other purpose
Do not store items in hand sink
*34 Pest control-routine inspections for
Flies observed, do not prop open back door
*36 Cloths in-use for wiping between uses stored
Store wiping cloths in sanitizer bucket
*42 Dirty nonfood contact surfaces
Clean all drains and chip holder and floors
*45 Premises shall be maintained in good repair
Replace light under vent hood
2021-05-21 Pass Routine CRITICAL 10
*02 Cold Hold (41øF/45øF or below)
chicken 41F, pico de gallo 53F
*21 RFSM - Not On Site
*22 Accredited food handler certificate - 60 days
*31 Individual, disposable towels
*32 Approved Food Contact Equip.
Replace residential freezer with commercial.
*34 Controlling pests. Eliminating harborage conditions
Flies observed throughout.
*35 Eating food, chewing gum, drinking beverages, or using tobacco
Separate employee beverages from customer products in RIC.
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
ice scoop
*42 Floors/walls/ceiling/nonfood dirty
Clean floors throughout. Clean fan covers at WIC.
*45 Premises shall be maintained in good repair
Repair holes in wall where needed.
2020-12-16 Pass Routine CRITICAL 5
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented
raw chorizo stored on a top shelf adjacent to pastries(pineapple).
* 21 RFSM notify 10 days & replacement in 45 days
renew your RFSM
*03 Food products not maintained at 135øF or above
beef patties-115 degrees F; chicken-115 degrees F
*18 Toxic items storage adjacent to food/utensils
sanitizer bucket stored next to wrap to cover foods
*27 Cooling, heating, and holding capacities. Equipment
warmer set at 118 degrees F
2020-04-14 Pass Routine CRITICAL 9
*02 Cold Hold (41øF/45øF or below)
ham 48 F cheese 46 F
*10 Clean Sight and Touch
Clean inside ice machine.
*21 RFSM - Not On Site
*28 Date marking > 24 hrs,on site,temp 41F
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable
Do not use towels under cutting board.
*34 Outer door: solid,selfclosing,tightfitting
*36 Cloths in-use for wiping between uses stored
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
*42 Floors/walls/ceiling/nonfood dirty
2019-10-18 Pass Routine CRITICAL 7
*10 Chlorine sanitizer concentration, minimum temp.
SANITIZER BUCKET 200+PPM CHLORINE- COS
*35 Eating food, chewing gum, drinking beverages, or using tobacco
DESIGNATE AREA FOR PERSONAL ITEMS
*18 Toxic items labeling for original container
RELABEL SANITIZER BUCKETS
*03 Food products not maintained at 135øF or above
BEEF 115 DEGREE F- REHEAT/REPLACE- COS
*14 When to wash hands before donning new gloves
WASH HANDS BEFORE DONNING GLOVES
*42 Nonfood-contact surfaces material
NO TOWELS UNDER CUTTING BOARD
*47 Handwashing signage
2019-09-16 Pass w/ Conditions Routine CRITICAL 13
*02 Cold Hold (41øF/45øF or below)
pico de gallo 48 F, shredded chicken 46 F, ham 47 F
*06 Discard TCS if date marked exceeds temp & time
*07 Food safe, good condition, unadulterated, and honestly presented
Several dented cans.
*14 When to wash hands before donning new gloves
*21 A establishment shall have written procedures for employees to follow when responding to vomitin
*32 Approved Food Contact Equip.
Replace residential freezer with a commercial unit.
*34 Outer door: solid,selfclosing,tightfitting
back door
*35 Hair Restraints effective
*36 Cloths in-use for wiping between uses stored
*40 Handle & dispense of cleaned utensils, single-use
*41 Food storage containers, identified with common name of food.
*42 Floors/walls/ceiling/nonfood dirty
Clean floor under equipment.
*45 Unnecessary articles prohibited
Store personal items/backpack in designated area.
2019-03-05 Pass Routine CRITICAL 10
*10 Clean Sight and Touch
CLEAN INSIDE OF MICROWAVE
*14 When to wash hands before donning new gloves
*18 Toxic items storage adjacent to food/utensils
*22 Handlers-Certificate Not On Site
*32 Maintain in Good Repair
REPLACE ALL BROKEN GASKETS
*35 Eating food, chewing gum, drinking beverages, or using tobacco
*36 Cloths in-use for wiping between uses stored
*37 Food protected from cross contamination by storing the food in packages, covered containers, or
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
*41 Food storage containers, identified with common name of food.
2019-02-18 Fail Routine CRITICAL 18
FAILED: *35 Eating food, chewing gum, drinking beverages, or using tobacco
Open beverages on prep table.
FAILED: *36 Cloths in-use for wiping between uses stored
FAILED: *14 When to wash hands as often as necessary during prep
Employee did not wash hands between different tasks.
FAILED: *01 Cooling -- within 2 hours, 135-70øF
Chicken soup broth cooling at room temp 107 F.
FAILED: *32 Damaged Equipment
Replace damaged utensils on cook line.
FAILED: *33 Rinsing procedures - 3 compartment sink
Observed employee failing to sanitize equipment in sink.
FAILED: *42 Dirty nonfood contact surfaces
Heavy build-up on grill. Clean vent hood filters and wall around grill area.
FAILED: *47 Other Violations
Vent hood filters must fit properly. Gaps observed throughout the system.
FAILED: *41 Food storage containers, identified with common name of food.
FAILED: *39 Cutting surfaces.
FAILED: *29 Sanitizing solutions, testing devices
FAILED: *03 Food products not maintained at 135øF or above
chicken 117 F
FAILED: *10 Clean Sight and Touch
Clean inside ice machine and around soda nozzles.
FAILED: *07 Packaged food shall be labeled as specified in law
torillas
FAILED: *28 Date marking > 24 hrs,on site,temp 41F
FAILED: *45 Drying Mops-air dry
FAILED: *21 RFSM - Not On Site
FAILED: *22 Handlers-Certificate Not On Site
2018-08-17 Pass Routine CRITICAL 9
*14 When to wash hands before donning new gloves
Donning gloves without washing hands
*44 Trash can provided for papertowel waste
provide trash can at hand sink
*37 Food protected from cross contamination by storing the food in packages, covered containers, or
cover all food to prevent cross contamination
*02 Cold Hold (41øF/45øF or below)
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol
cross contamination by arrangement and preparation
*25 Controlling pests. The presence of insects, rodents, and other pests shall be controlled to elim
flies
*47 Handwashing signage
Cabbage salad 62.0F, S. tomatoes 63.0F and pico de gallo 61.4
*10 Clean Sight and Touch
clean RIC(S)
*06 Discard if TCS is in container w/ no date or day
no date marking on prepared foods
2018-02-14 Pass Routine CRITICAL 7
*22 Handlers-Certificate Not On Site
certify all staff
*06 Discard if TCS is in container w/ no date or day
*37 Food protected from cross contamination by storing the food in packages, covered containers, or
cover all food items to prevent cross contamination
*02 Cold Hold (41øF/45øF or below)
*42 Floors/walls/ceiling/nonfood dirty
clean floors, walls and remove dust from ceiling
*19 Hand sink water temperature below 110'F
hand sink hot water at 110F within 20 seconds (warning)
*21 RFSM - Not On Site
No RFSM on duty during inspection
2017-06-23 Pass Follow-up CRITICAL 11
*37 Preventing contamination from other sources. Miscellaneous sources of Contamination
Chips for customer self service
*35 Eating food, chewing gum, drinking beverages, or using tobacco
employee drink and popsicle on prep table with cut onions
*34 Outer door: solid,selfclosing,tightfitting
gap at back door
*47 Conditions of Permit-in use of food equipment
*02 Cold Hold (41øF/45øF or below)
raw chicken 46.3°F, pico de gallo 47.2°F, ham in RIC 52.3°F, sour cream in 47.4°F in RIC, salsa de aguacate in customer salsa cooler 53.1°F
*31 Individual, disposable towels
at back hand sink
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented
box of raw bacon and chorizo over cut tortillas.
*44 Disposal towels provided with waste receptacle as specified in 228.152(g)(2)
for back hand sink
*32 Approved Food Contact Equip.
single use, styrofoam cups used as scoops in pico de gallo and seasoning
*21 Person in charge. The person in charge shall ensure that õ228.34 (1-15) Relating to Duties of PI
*10 Chlorine sanitizer concentration, minimum temp.
front sanitizer bucket 0ppm
2017-05-16 Pass w/ Conditions Routine CRITICAL 16
*19 Water & Plumbing in good repair- per code
Clogged floor drain by walk-in cooler, outlet pipe from ice maker leaking onto floor
*47 Conditions of Permit-in use of food equipment
*10 Chlorine sanitizer concentration, minimum temp.
Sanitizer bucket in front cashier area 0ppm
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented
raw ground beef patty container stored over pico de gallo salsa, packaged chorizo and ham stored in same container
*35 Eating food, chewing gum, drinking beverages, or using tobacco
Employee drinks next to ice bin at drive thru window
*45 Premises shall be maintained in good repair
chipped paint at air vent over prep table, missing border tile by office door
*03 Food products not maintained at 135øF or above
beef 117.0°F, rice in stryofoam containers in hot hold box in back 123.4°F
*44 Trash can provided for papertowel waste
*32 Approved Food Contact Equip.
stained styrofoam cup used to store sesame seeds - COS
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
bowl for ice left on dusty surface, ice scoop handle in ice at drive thru soda fountain
*29 Food thermometers provided and accessible
Reach in cooler in front of grill and fryer
*42 Floors/walls/ceiling/nonfood dirty
ceilings with food debris and dust
*21 A establishment shall have written procedures for employees to follow when responding to vomitin
*28 Date marking > 24 hrs,on site,temp 41F
flautas container had old date mark label
*37 Food protected from cross contamination by storing the food in packages, covered containers, or
Chicken flautas in reach-in cooler left uncovered
*02 Cold Hold (41øF/45øF or below)
shredded chicken 44.6°F, ham 49.4°F, cream 45.5°F, chicken 46.8°F, ground beef patty 43.8°F, green salsa 49.0°F, chile de arbol 48.1°F
2017-03-07 Pass w/ Conditions Routine CRITICAL 12
*02 Cold Hold (41øF/45øF or below)
*03 Food products not maintained at 135øF or above
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented
*09 Ice used as exterior coolant, prohibited as ingredient and may not be used as food
*18 Toxic items storage adjacent to food/utensils
*21 RFSM - Not On Site
*29 Food thermometers provided and accessible
*31 Handwashing lavatory - accessible
*32 Approved Food Contact Equip.
*37 Storing the food at least 15 cm (6 inches) above the floor
*42 Dirty nonfood contact surfaces
*43 Light - 10 foot : Walk-in, Dry storage
Data sourced from City of Dallas Code Compliance ·
Score calculated from inspection outcomes, violation severity & recency.
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