Chicago
63
YOUR CALL

Hero Coffee

439 S Dearborn St, Chicago, IL 60605 · South Loop · Restaurant · Medium risk
YOUR CALL
63/100

Mostly clean — 3 of 6 passed, one prior failure

Inspections
6
3 passed
Last Inspected
2025-07-14
Pass Rate
50%
1 failure
Score
63/100
YOUR CALL
Passed most recent inspection (2025-07-14)
Failed 1 inspection (2025)
Employee Hygiene issues found across 5 inspections
Documentation & Training issues found across 2 inspections
Issues were corrected on re-inspection
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Sanitation minor
🧼
Employee Hygiene critical
📋
Documentation & Training critical
🐀
Pest Activity minor
Chemical Safety minor
🔧
Facility Condition minor
2025-07-14 Pass Canvass Re-Inspection

No violations found.

2025-05-21 Fail Canvass
5
minor Employee Hygiene

PERSONAL CLEANLINESS

OBSERVED A FOOD HANDLING EMPLOYEE NOT WEARING A HAIR RESTRAINT WHILE PREPARING FOOD. INSTRUCTED MANAGEMENT THAT ALL FOOD HANDLING EMPLOYEES MUST WEAR A HAIR RESTRAINT WHILE PREPARING FOOD.

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.

minor Sanitation

GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

OBSERVED DEBRIS AROUND DUMPSTER. INSTRUCTED TO CLEAN AND MAINTAIN

minor Pest Activity

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED SOILED MOP HEADS NOT PROPERLY STORED. INSTRUCTED MANAGER TO HANG MOP HEADS TO PREVENT INSECT BREEDING.

serious Employee Hygiene

PREVIOUS CORE VIOLATION CORRECTED

PREVIOUS CORE VIOLATIONS NOT CORRECTED FROM INSPECTION REPORT#2608072 ISSUED ON 11/26/2024 PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED #51:FOUND NO FOOD PREP SINK AT FRONT PREP COFFEE BAR. INSTRUCTED TO INSTALL TO PREVENT FOOD HANDLERS FRO...

2024-11-26 Pass w/ Conditions Canvass
CRITICAL 4
critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED FOOD HANDLER RINSE COFFEE CANISTER AT HAND WASHING SINK AT COFFEE BAR. A HANDWASHING SINK MAY NOT BE USED FOR PURPOSES OTHER THAN HAND WASHING. INSTRUCTED FOOD HANDLER TO ONLY USE HAND WASHING SINK FOR HANDWASHING PURPOSES. PRIORITY FOUNDAT...

minor Chemical Safety

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

FOUND SUGAR IN BULK CONTAINER LOCATED AT COFFEE BAR. INSTRUCTED TO LABEL ANY FOOD ITEMS TAKEN OUT OF ITS ORIGINAL CONTAINER WITH A COMMON NAME.

serious Employee Hygiene

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

FOUND NO FOOD PREP SINK AT FRONT PREP COFFEE BAR. INSTRUCTED TO INSTALL TO PREVENT FOOD HANDLERS FROM USING HANDWASHING SINK AS A FOOD PREP SINK.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

FOUND INADEQUATE LIGHTING OVER 3 COMP SINK. INSTRUCTED TO PROVIDE ADEQUATE LIGHTING.

2022-06-28 Pass w/ Conditions Canvass
CRITICAL 4
critical Documentation & Training

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

OBSERVED NO MANAGER ON SITE AT THE TIME OF ARRIVAL. MANAGER MUST BE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.

critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CERTIFIED FOOD MANAGER ON SITE AT TIME OF ARRIVAL WHILE TCS FOODS SUCH AS MILK AND EGGS WERE BEING SERVED. A CERTIFIED FOOD MANAGER MUST BE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.

minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED UNSEALED WOODEN SHELVING IN FRONT SERVICE LINE AREA. INSTRUCTED MANAGER TO PAINT OR SEAL ALL WOOD.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED HOLES IN CEILING IN BACK PREP AREA NEAR REAR DOOR. INSTRUCTED MANAGER TO REPLACE MISSING TILES.

2020-10-02 Pass Canvass

No violations found.

2017-06-19 Pass License
5
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

THE CUTTING BOARD IN THE REAR FOOD PREPARATION AREA HAS DEEP, DARK GROOVES AND STAINS. INSTRUCTED TO SAND OR REPLACE IT. MUST MAINTAIN A SMOOTH AND EASILY CLEANABLE SURFACE. -THE FRONT HAND SINK NEEDS TO BE RECAULKED. INSTRUCTED TO RECAULK AND MAINT...

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

THE FLOORS IN THE CORNERS AND UNDER/AROUND THE SINKS AND COOLERS HAVE DIRT AND FOOD ON THEM. INSTRUCTED TO CLEAN AND MAINTAIN FLOORS.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

FOUND THE WALLS AROUND THE SINKS, COOLERS AND STORAGE RACKS IN THE REAR FOOD PREPARATION AREA WITH FOOD, DUST AND DIRT. ALSO, THE VENTS IN BOTH TOILET ROOMS HAVE THICK DIRT/DUST. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN ALL.

minor Sanitation

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

THE TOILET ROOM IN THE REAR IS BEING USED FOR STORAGE IS CLUTTERED. INSTRUCTED TO ORGANIZE AND MAINTAIN THE AREA.

minor Employee Hygiene

APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

THE FOOD HANDLERS IN THE FRONT FOOD PREPARATION AREA ARE NOT WEARING HAIR RESTRAINTS. INSTRUCTED TO HAVE THEM WEAR THEM WHILE IN THE FOOD PREPARATION AREAS. MAINTAIN SAME.

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
View official record on city data portal →
Eat or Beat scores are independent editorial analysis of public records and do not represent official government ratings.