MARRIOTT MARQUIS CHICAGO.
2121 S PRAIRIE AVE · CHINATOWN, CHICAGO
Failed 6 of 18 inspections. 12 critical violations on the cumulative record. Pattern of issues, not a one-off.
THE NUMBERS
INSPECTION HISTORY
JUL 152025PASS W/ CONDITIONS5 violations1 CRITICALDETAILS
OBSERVED THE FOLLOWING SINKS NOT MAINTAINED WITH HOT WATER: IMPROPER TEMPERATURE OF HOT WATER OBSERVED AT EMPLOYEE WASHROOM HANDSINK (70F) AT EMPLOYEE CAFERTERIA. INSTRUCTED PERSON IN CHARGE HOT WATER AT ALL HAND WASHING SINKS MUST BE AT LEAST 100F. SERVICE TECHNICIAN ARRIVED ON SITE AND NOW ALL SINKS ARE MAINTAINED BETWEEN 102F - 105F. PRIORITY VIOLATION #7-38-030(C). CITATION ISSUED.
NOTED TWO LOW TEMPERATURE DISH WASHING MACHINES AT BAR AREA IN USE NOT PROPERLY SANITIZING. SANITIZING STRENGTH OF SANITIZER (CHLORINE) AT THE TIME OF INSPECTION WAS 0 PPM. INSTRUCTED NOT TO USE UNIT UNTIL REINSPECTED BY CHICAGO DEPARTMENT OF HEALTH (CDPH). TAGGED UNITS. PRIORITY VIOLATION #7-38-025. CITATION ISSUED.
OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.
OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
OBSERVED LOOSE DEBRIS, DIRT AND DUST BUILDUP ON THE FLOORS, INSIDE STORAGE CABINETS, AND CORNERS IN BASEMENT EMPLOYEE SERVING LINE PREP AREA. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.
APR 172024PASSED2 violations1 CRITICALDETAILS
4-204.112(B): OBSERVED NO AMBIENT AIR THERMOMETERS IN MOST OF THE COLD HOLDING UNITS IN THE RESTAURANT PREP AREA, INCLUDING THE MINI COOLERS ON THE SELF-SERVICE BUFFET LINE. INSTRUCTED TO PROVIDE AND MAINTAIN.
6-202.15: OBSERVED THE EXIT DOOR, IN THE DINING AREA IN THE CENTER OF THE RESTAURANT PREP AREA AND THE BAR NOT RODENT PROOF IN THE MIDDLE AT THE BOTTOM OF THE MENTIONED DOOR. ALSO, OBSERVED THE EXIT DOOR IN THE FOOD COURT NOT RODENT PROOF IN THE MIDDLE AT THE BOTTOM OF THE DOOR. INSTRUCTED TO RODENT PROOF ALL MENTIONED DOORS AND MAINTAIN.
APR 152024PASS W/ CONDITIONS6 violations2 CRITICALDETAILS
OBSERVED THE HOT WATER THE IN GENDER NEUTRAL TOILET ROOM IN THE FOOD COURT NOT MEETING COMPLIANCE WITH THE HOT WATER TEMPERATURE REQUIREMENT. FOUND AT 64.0F. ALSO, OBSERVED NO HOT RUNNING WATER AT THE HANDWASHING SINK IN THE STREET TACO PREP AREA IN THE FOOD COURT. INSTRUCTED MANAGER MUST CLOSE PREP AREA UNTIL HOT WATER IS REPAIRED. MAINTENANCE WAS ON SITE AND REPAIRED MENTIONED HANDWASHING SINKS AND PREP AREA WAS ABLE TO REOPEN. INSTRUCTED TO HAVE HOT AND COLD RUNNING AT ALL HAND WASH SINKS. PRIORITY VIOLATION 7-38-030(C), CITATION CONSOLIDATED WITH REPORT #2592810, LICENSE 2517338 OF 4/15/24.
OBSERVED LOW-TEMPERATURE DISHWASHING MACHINE BEHIND THE BAR NOT IN USE AT THE TIME, NOT PROPERLY SANITIZING. SANITIZING STRENGTH OF SANITIZER (CHLORINE) AT THE TIME OF INSPECTION WAS 0 PPM. INSTRUCTED NOT TO USE UNTIL EQUIPMENT IS PROPERLY SANITIZING. UNIT WAS TAGGED, PLEASE REVIEW TAG REMOVAL PROCEDURE IN COMMENTS. PRIORITY VIOLATION 7-38-025, NO CITATION ISSUED
OBSERVED IMPROPER COLD HOLDING TEMPERATURE OF TCS FOODS RANGING (46.0F- 49.0F) IN THE FRESH BITES PREP AREA. BOILED EGGS, PEPPERONI, VARIOUS CHEESES, VEGAN BURRITO, BEYOND VEGAN BURGER MEAT, CHICKEN, GUACAMOLE, PALENTA, NOODLES, BLT, BERRY COMPOTE, PICKLE SLAW, MASHED POTATOES, CHERRY TOMATOES, SLICED TOMATOES, PESTO MAYO, SALSA VERDE. ALSO, OBSERVED IN THE RESTAURANT PREP AREA EGGS AND CHEESES FOUND ON THE COUNTERTOP IN A BIN OF ICE (NOT SUBMERGED) NOT MEETING COMPLIANCE WITH THE COLD HOLDING TEMPERATURE. TEMPERATURES RANGED 46.0-50.0F. MANAGER DISCARDED PRODUCTS. MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW.APPX. 50LBS.$250. PRIORITY 7-38-005, CITATION ISSUED
OBSERVED IMPROPER TEMPERATURE OF REFRIGERATOR IN THE FRESH BITES PREP AREA AND IN THE SAUTE COOLER IN THE RESTAURANT PREP AREA WITH TCS FOODS STORED INSIDE FOR SALE. FINAL TEMPERATURES OF UNITS WERE 48.0F AND 46.0F. A HELD FOR INSPECTION TAGS PLACED ON UNITS. ONCE REPAIRED EMAIL TO CDPH. MUST HAVE COLD HOLDING UNITS AT 41.0F OR BELOW. PRIORITY 7-38-005, CITATION ISSUED
OBSERVED NO AMBIENT AIR THERMOMETERS IN MOST OF THE COLD HOLDING UNITS IN THE RESTAURANT PREP AREA, INCLUDING THE MINI COOLERS ON THE SELF-SERVICE BUFFET LINE. INSTRUCTED TO PROVIDE AND MAINTAIN.
OBSERVED THE EXIT DOOR, IN THE DINING AREA IN THE CENTER OF THE RESTAURANT PREP AREA AND THE BAR NOT RODENT PROOF IN THE MIDDLE AT THE BOTTOM OF THE MENTIONED DOOR. ALSO, OBSERVED THE EXIT DOOR IN THE FOOD COURT NOT RODENT PROOF IN THE MIDDLE AT THE BOTTOM OF THE DOOR. INSTRUCTED TO RODENT PROOF ALL MENTIONED DOORS AND MAINTAIN.
DEC 112023PASS W/ CONDITIONS2 violationsDETAILS
OBSERVED FACILITY WITHOUT VARIANCE REQUIREMENTS FOR MODIFIED (ROP) PACKAGING PERFORMED IN FACILITY.NO HACCP ON SITE OF DOCUMENTATION FOR PROCEDURE PREFORMED IN FACILITY. INFORMED FACILITY OF REQUIREMENTS MUST MEET AND MAINTAIN. PRODUCT AND MACHINE IS TAGGED AT THIS TIME. PRIORITY FOUNDATION VIOLATION #7-38-005 CITATION ISSUED
OBSERVED DEBRIS AND SPILLAGE IN DRY FOOD STORAGE ROOM UNDER SHELVING. INSTRUCTED PERSON IN CHARGE TO CLEAN AND MAINTAIN.
show all 18 inspections →
JUN 142022PASSED8 violationsDETAILS
ALL FOOD HANDLERS IN NEED OF HAIR RESTRAINTS. ALL LONG HAIR MUST BE TIED UP AND HAIR NET USED. INSTRUCTED TO CORRECT AND MAINTAIN.
PROPER GLOVE USAGE MUST BE PERFORMED WHEN ASSEMBLING ALL READY TO EAT FOOD ITEMS. INSTRUCTED TO CORRECT AND MAINTAIN.
CUTTING BOARDS IN NEED OF CLEANING TO REMOVE ALL DARK BUILD UP. INSTRUCTED TO CORRECT AND MAINTAIN.
ALL LARGE CAN OPENERS IN ALL PREP AREAS IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN.
ALL EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL FOOD SPILLS AND BUILD UP. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN CLEAN.
FLOORS IN FRONT BAR, COFFEE HOUSE AND TO DO AREA IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD SPILLS AND BUILD UP. CLEAN UNDER ALL EQUIPMENT TO REMOVE OLD FOOD ITEMS. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
AIR VENTS IN VARIOUS PREP AREAS IN NEED OF DETAIL CLEANING TO REMOVE ALL DUST BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN DUST FREE.
NO ALLERGEN CERTIFICATE FOR MANGER ON DUTY AT TIME OF INSPECTION. INSTRUCTED TO OBTAIN AND MAINTAIN.
JUN 62022FAILED10 violations2 CRITICALDETAILS
OBSERVED FOOD HANDLER WEARING 1 GLOVE TO PREPARE CUSTOMER FOOD. WHILE PREPARING FOOD SHE TOUCHED HER HAIR WITH THE NON GLOVED HAND AND PROCEEDED TO CONTINUE PREPARING SALAD FOR GUEST. INSTRUCTED MANAGER TO CORRECT FOOD HANDLER, INSTRUCT PROPER GLOVEUSAGE AND TIE BACK LOOSE HAIR. PRIORITY VIOLATION 7-38-010 CITATION ISSUED
OBSERVED APPROXIMATELY 50-55 FRUIT FLIES LOCATED IN FRONT BAR AREA, COFFEE HOUSE, FOOD HALL AND DISH AREA. INSTRUCTED MANAGER TO CLEAN ALL AFFECTED AREAS AND CONTACT PEST CONTROL FOR SERVICE. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED
ALL FOOD HANDLERS IN NEED OF HAIR RESTRAINTS. ALL LONG HAIR MUST BE TIED UP AND HAIR NET USED. INSTRUCTED TO CORRECT AND MAINTAIN.
PROPER GLOVE USAGE MUST BE PERFORMED WHEN ASSEMBLING ALL READY TO EAT FOOD ITEMS. INSTRUCTED TO CORRECT AND MAINTAIN.
CUTTING BOARDS IN NEED OF CLEANING TO REMOVE ALL DARK BUILD UP. INSTRUCTED TO CORRECT AND MAINTAIN.
ALL LARGE CAN OPENERS IN ALL PREP AREAS IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN.
ALL EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL FOOD SPILLS AND BUILD UP. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN CLEAN.
FLOORS IN FRONT BAR, COFFEE HOUSE AND TO DO AREA IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD SPILLS AND BUILD UP. CLEAN UNDER ALL EQUIPMENT TO REMOVE OLD FOOD ITEMS. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
AIR VENTS IN VARIOUS PREP AREAS IN NEED OF DETAIL CLEANING TO REMOVE ALL DUST BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN DUST FREE.
NO ALLERGEN CERTIFICATE FOR MANGER ON DUTY AT TIME OF INSPECTION. INSTRUCTED TO OBTAIN AND MAINTAIN.
DEC 32021PASS W/ CONDITIONS3 violations1 CRITICALDETAILS
2-501.11 OBSERVED VOMIT AND DIARRHEA KIT INCOMPLETE. INSTRUCTED TO PROVIDE MISSING ITEMS AND APPROPRIATE SANITIZER. PRIORITY FOUNDATION 7-38-005.
5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE EMPLOYEE TOILET ROOM LOCATED IN THE FOOD PREP AREA. INSTRUCTED TO PROVIDE.
2-102.13 OBSERVED NO ALLERGEN TRAINING CERTIFICATE FOR CITY OF CHICAGO FOOD SERVICE SANITATION MANAGERS. INSTRUCTED TO MEET REQUIREMENTS.
NOV 262021FAILED8 violations3 CRITICALDETAILS
2-102.14(O) OBSERVED MANAGER UNABLE TO PROVIDE AN EMPLOYEE HEALTH POLICY DUE TO HUMAN RESOURCES DEPARTMENT NOT OPENING TODAY. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION 7-38-010.
2-501.11 OBSERVED VOMIT AND DIARRHEA KIT INCOMPLETE. INSTRUCTED TO PROVIDE MISSING ITEMS AND APPROPRIATE SANITIZER. PRIORITY FOUNDATION 7-38-005.
4-501.112 OBSERVED INADEQUATE SANITIZING HOT WATER TEMPERATURE AT THE DISH MACHINE LOCATED ON THE 1ST FLOOR FOOD PREP AREA. AT THE TIME OF THE INSPECTION FACILITY WAS NOT SANITIZING DISHES AT SAID DISH MACHINE; THE MANAGER STATES THE FACILITY USES THE 2ND FLOOR DISH MACHINE TO WASH AND SANITIZE ALL EQUIPMENT AND UTENSILS. SAID 1ST FLOOR DISH MACHINE TAGGED AND HELD FOR INSPECTION BY THE DEPARTMENT OF HEALTH AND MAY NOT BE USED. OFFICE NOTIFIED. PRIORITY VIOLATION 7-38-025. NO CITATION WAS ISSUED.
3-603.11 OBSERVED NO CONSUMER ADVISORY POSTED NOR A DISCLOSURE AND REMINDER ON THE BOARD MENU FOR ALL ITEMS THAT CAN BE ORDERED UNDERCOOKED OR RAW (EGGS, BEEF, HAMBURGERS) LOCATED BY THE CAFE/COFFEE CUSTOMER SERVICE AREA. INSTRUCTED TO POST A CONSUMER ADVISORY FOR PUBLIC VIEW AND ADD A DISCLOSURE AND REMINDER ON THE MENU FOR ALL ITEMS THAT CAN BE ORDERED UNDERCOOKED OR RAW. PRIORITY FOUNDATION 7-38-005.
6-501.111 OBSERVED EVIDENCE OF PEST ACTIVITY. OBSERVED ABOUT 10 LIVE SMALL FLIES ON THE CEILING BY THE HIGH-TEMPERATURE DISH MACHINE. INSTRUCTED TO ELIMINATE PEST ACTIVITY AND CLEAN AND SANITIZE AFFECTED AREAS, RECOMMENDED CONTACTING PEST CONTROL FOR A SERVICE. PRIORITY FOUNDATION 7-38-020(A). CITATION WRITTEN UNDER INSPECTION REPORT #2544712
5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE EMPLOYEE TOILET ROOM LOCATED IN THE FOOD PREP AREA. INSTRUCTED TO PROVIDE.
6-501.12 OBSERVED MINOR FOOD AND DIRT DEBRIS LOCATED BY THE COOKING EQUIPMENT AND REFRIGERATION UNITS IN THE 1ST FLOOR FOOD PREP AREA. INSTRUCTED TO CLEAN.
2-102.13 OBSERVED NO ALLERGEN TRAINING CERTIFICATE FOR CITY OF CHICAGO FOOD SERVICE SANITATION MANAGERS. INSTRUCTED TO MEET REQUIREMENTS.
AUG 72019PASSED2 violationsDETAILS
INSTRUCTED TO CLEAN EXTERIOR SURFACES OF COOKING EQUIPMENT WHERE NEEDED TO REMOVE LIGHT BUILD UP/SPILLS.
INSTRUCTED TO CLEAN FLOORS UNDER AND AROUND KITCHEN EQUIPMENT. REMOVE SMALL AMOUNT OF STANDING WATER BY DISHMACHINE IN REAR OF KITCHEN.
AUG 242018PASS W/ CONDITIONS2 violationsDETAILS
THE FOLLOWING IN NEED OF CLEANING: IN THE GRAB AND GO KITCHEN FLOORS IN CORNERS IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD BULD UP, WALLS IN NEED OF CLEANING TO REMOVE ALL GREASE AND SMOKE BUILD UP, CEILING IN NEED OF CLEANING TO REMOVE ALL GREASE AND BUILD UP. ALL COOKING EQUIPMENT IN NEED OF DETAIL CLEANING TO REMOVE ALL GREASE BUILD UP. FRONT COFFEE BAR THE FLOORS IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP OF COFFEE GROUNDS. REAR PREP AREA THE SODA DISPENSORS IN NEED OF DETAIL CLEANING. FRONT BAR AREA FLOORS IN NEED OF DETAIL CLEANING UNDER ALL COUNTERS TO REMOVE ALL BUILD UP AND SPILLS. ALL STANDING WATER MUST BE REMOVED INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.
PREVIOUS PRIORITY FOUNDATION VIOLATION NOT CORRECTED FROM REPT# 2200774 8-10-18. OBSERVED FRUIT FLY ACTIVITY IN THE FOLLOWING AREAS: EMPLOYEE CAFE, FRONT BAR AREA, AND COFFEE BAR AREA. OBSERVED APPROXIMATELY 50-55 FRUIT FLIES IN THESE AREAS. INSTRUCTED TO CONTACT PEST CONTROL FOR SERVICE AND TO CLEAN AND SANITIZE THE AREAS. PRIORITY VIOLATION 7-42-090 PEST CONTROL ON SITE ELIMINATING REMAINING FRUIT FLIES IN FRONT BAR AREA. FLIES MINIMIZED
AUG 102018FAILED2 violations1 CRITICALDETAILS
OBSERVED FRUIT FLY ACTIVITY IN THE FOLLOWING AREAS: EMPLOYEE CAFE, FRONT BAR AREA, AND COFFEE BAR AREA. OBSERVED APPROXIMATELY 50-55 FRUIT FLIES IN THESE AREAS. INSTRUCTED TO CONTACT PEST CONTROL FOR SERVICE AND TO CLEAN AND SANITIZE THE AREAS. PRIORITY FOUNDATION 7-38-020(A)
THE FOLLOWING IN NEED OF CLEANING: IN THE GRAB AND GO KITCHEN FLOORS IN CORNERS IN NEED OF DETAIL CLEANING TO REMOVE ALL FOOD BULD UP, WALLS IN NEED OF CLEANING TO REMOVE ALL GREASE AND SMOKE BUILD UP, CEILING IN NEED OF CLEANING TO REMOVE ALL GREASE AND BUILD UP. ALL COOKING EQUIPMENT IN NEED OF DETAIL CLEANING TO REMOVE ALL GREASE BUILD UP. FRONT COFFEE BAR THE FLOORS IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP OF COFFEE GROUNDS. REAR PREP AREA THE SODA DISPENSORS IN NEED OF DETAIL CLEANING. FRONT BAR AREA FLOORS IN NEED OF DETAIL CLEANING UNDER ALL COUNTERS TO REMOVE ALL BUILD UP AND SPILLS. ALL STANDING WATER MUST BE REMOVED INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.
JAN 232018PASSED1 violationDETAILS
CLEAN FLOORS IN THE FOLLOWING AREAS: WALK-IN COOLERS OF MAIN KITCHEN OF DEBRIS, FLOORS AT COOKING LINE OF SEE-THRU KITCHEN OF FOOD SPILLAGE
JAN 42018PASSED1 violationDETAILS
CLEAN FLOORS IN THE FOLLOWING AREAS: WALK-IN COOLERS OF MAIN KITCHEN OF DEBRIS, FLOORS AT COOKING LINE OF SEE-THRU KITCHEN OF FOOD SPILLAGE.
JAN 42018FAILED2 violationsDETAILS
CLEAN FLOORS IN THE FOLLOWING AREAS: WALK-IN COOLERS OF MAIN KITCHEN OF DEBRIS, FLOORS AT COOKING LINE OF SEE-THRU KITCHEN OF FOOD SPILLAGE
WATER DAMAGE TO CEILING IN NEED OF REPAIR. DRY WALL MUST BE CORRECTED. REPAIR
DEC 112017FAILED2 violationsDETAILS
PREVIOUS MINOR VIOLATION FROM INSPECTION REPORT# 2078545 DATED 8/15/2017, NOT CORRECTED:(29)(35) MUST PROVIDE OVERHEAD PROTECTION AT TEA/COFFEE STATION IN CORRIDOR AND SMOOTH AND EASILY CLEANABLE WALLS AND FLOORS. MUST CORRECT. SERIOUS VIOLATION 7-42-090.
CLEAN FLOORS IN THE FOLLOWING AREAS: WALK-IN COOLERS OF MAIN KITCHEN OF DEBRIS, FLOORS AT COOKING LINE OF SEE-THRU KITCHEN OF FOOD SPILLAGE.
AUG 242017PASSED1 violationDETAILS
MUST PROVIDE OVERHEAD PROTECTION AT TEA/COFFEE STATION IN CORRIDOR AND SMOOTH AND EASILY CLEANABLE WALLS AND FLOORS.
AUG 152017FAILED4 violations1 CRITICALDETAILS
MUST PROVIDE MISSING EQUIPMENT (COFFEE MACHINES, ESPRESSO, COFFEE BREWERS) IN BASEMENT STAFF DINING AREA. MUST ALSO PROVIDE MISSING DISPLAY CASE IN GRAB AND GO AREA. ALL EQU.IPMENT MUST BE IN PLACE AND OPERATIONAL. CRITICAL VIOLATION 7-38-005(A).
MUST PROVIDE A SNEEZE GUARD AT STATIONARY HOT HOLDING STATION OF 1ST FLOOR CLEAR KITCHEN AREA. FOOD WILL BE PRESENTED BUFFET STYLE AND MUST BE PROTECTED FROM CONTAMINATION FROM PUBLIC. SERIOUS VIOLATION 7-38-005(A).
MUST PROVIDE OVERHEAD PROTECTION AT TEA/COFFEE STATION IN CORRIDOR AND SMOOTH AND EASILY CLEANABLE WALLS AND FLOORS.
MUST PROVIDE LIGHT IN DRY FOOD STORAGE AREA OF MAIN KITCHEN.
Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →