SANITARY INSPECTION RECORD — CITY OF CHICAGO

PANDA EXPRESS # 1370.

YOUR CALL. 62/100

500 W MADISON ST · WEST LOOP, CHICAGO

Last inspected February 24, 2026 · passed

13 of 21 inspections passed, 1 failed, 7 passed with conditions. 7 critical violations across the record.

THE NUMBERS

INSPECTIONS
21
13 passed · 7 w/ conditions · 1 failed
VIOLATIONS
45
includes 7 critical
RECORDS COVER
16 YEARS
since Feb 2010

INSPECTION HISTORY

FEB 24
2026
PASSED
3 violations
DETAILS
SERIOUSFood Temperature
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED DIGITAL THERMOMETER ON-SITE IN POOR REPAIR, METALLIC PROBE SIGNIFICANTLY BENT. OTHER THERMOMETERS AVAILABLE ON-SITE FOR USE IN MONITORING FOOD TEMPERATURES. INSTRUCTED TO REPLACE DIGITAL THERMOMETER WITH BENT METALLIC PROBE AND MAINTAIN ALL UTENSILS AND TEMPERATURE MEASURING DEVICES IN GOOD REPAIR AND CALIBRATION.

MINORSanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED THE FOLLOWING NONFOOD-CONTACT SURFACES OF EQUIPMENT TO BE SOILED: INTERNAL CAVITY OF DEEP FRYERS AT THE MAIN COOK LINE HEAVILY SOILED WITH GREASE AND DUST DEBRIS; COMPRESSOR AND FILTER OF 2-DOOR LINE COOLER AT THE REAR PREP AREA SOILED WITH DRIED FOOD DEBRIS AND DUST DEBRIS. INSTRUCTED TO CLEAN NONFOOD-CONTACT SURFACES OF EQUIPMENT AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND MAINTAIN.

MINORSanitation
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED BUILD UP OF GREASE ON WALL AND CEILING TILES ADJACENT TO MAIN COOK LINE AREA VENTILATION HOOD. INSTRUCTED TO CLEAN PHYSICAL FACILITY SURFACES AND MAINTAIN VENTILATION HOOD SYSTEM OF ADEQUATE NUMBER AND CAPACITY TO PREVENT BUILD UP OF GREASE AND CONDENSATION ON ADJACENT WALL AND CEILING SURFACES.

MAR 17
2025
PASS W/ CONDITIONS
2 violations1 CRITICAL
DETAILS
MINOROther
1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

No certified food service manager on site No certificate posted while handling and serving TCS foods ( Chicken, Rice...) instructed to obtain. priority foundation violation 7-38-012.

APR 5
2024
PASS W/ CONDITIONS
2 violations1 CRITICAL
DETAILS
MINOROther
1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

No certified food service manager on site while handling and serving TCS foods ( chicken, beef...) instructed to obtain. Priority foundation violation 7-38-012.

AUG 3
2023
PASSED
1 violation
DETAILS
MINORPest Activity
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED CLUTTER STORED ON THE FLOOR NEAR THE EMPLOYEE LOCKER ROOM. INSTRUCTED MANAGER TO REMOVE ALL UNUSED ARTICLES TO PREVENT PEST HARBORAGE.

FEB 3
2022
PASS W/ CONDITIONS
3 violations
DETAILS
MINOROther
ALLERGEN TRAINING AS REQUIRED

FOUND CITY OF CHICAGO FOOD SERVICE MANAGER WITHOUT PROOF OF ALLERGEN TRAINING ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CITY OF CHICAGO FOOD SERVICE MANAGERS.

MINOROther
MISCELLANEOUS / PUBLIC HEALTH ORDERS

PREMISES HAS NO WRITTEN RECORD OF EMPLOYEE VACCINATION OR TESTING STATUS PER OSHA STANDARDS. MANAGEMENT INSTRUCTED TO PROVIDE A WRITTEN RECORD UPON THE NEXT INSPECTION.

MINOROther
MISCELLANEOUS / PUBLIC HEALTH ORDERS

FOUND DINE IN RESTAURANT WITHOUT A WRITTEN PROTOCOL FOR IMPLEMENTING AND ENFORCING THE REQUIREMENTS OF THIS ORDER. SUCH WRITTEN RECORD SHALL BE AVAILABLE FOR INSPECTION UPON REQUEST OF ANY CITY OFFICIAL AUTHORIZED TO ENFORCE THIS ORDER. PUBLIC HEALTH ORDER. 2021-2.

show all 21 inspections →
APR 12
2021
PASS W/ CONDITIONS
3 violations1 CRITICAL
DETAILS
CRITICALSanitation
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

OBSERVED NO WRITTEN PROCEDURES OR SUPPLIES FOR RESPONDING TO VOMITING OR DIARRHEAL EVENTS. SUPPLIES MUST INCLUDE ADEQUATE SANITIZER THAT ELIMINATES NOROVIRUS. INSTRUCTED FACILITY TO PROVIDE CLEAN UP POLICY AND SUPPLIES TO PROPERLY HANDLE BODILY FLUID SPILLS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-005.

MINORSanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED AN EXCESSIVE AMOUNT OF DEBRIS AND ICE BUILDUP ON THE FLOOR/WALLS/CEILING OF THE WALK IN FREEZER. MUST REMOVE EXCESS ICE, DETAIL CLEAN, AND MAINTAIN.

SERIOUSEmployee Hygiene
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED LEAK AT REAR PREP HANDWASHING SINK NEAR 2-COMPARTMENT SINK. INSTRUCTED TO REPAIR.

JAN 27
2020
PASSED
1 violation
DETAILS
MINORFood Storage & Handling
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED MORE THAN 10 LIGHT BULBS BURNED OUT IN CEILING ABOVE FRONT PREP AREA (HOT LINE SERVICE) AND IN SEATING AREA/STORAGE AREA. INSTRUCTED TO REPLACE AND INCREASE LIGHTING. MUST MAINTAIN

FEB 22
2019
PASS W/ CONDITIONS
3 violations2 CRITICAL
DETAILS
CRITICALDocumentation & Training
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

NO EMPLOYEE HEALTH POLICY ONSITE. INSTRUCTED TO PROVIDE THE CITY'S HEALTH FORM OR SIMILAR DOCUMENTS USED TO DEMONSTRATE COMPLIANCE. PRIORITY FOUNDATION 7-38-010 NO CITATION ISSUED.

CRITICALSanitation
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

NO CLEAN UP PROCEDURES ON SITE FOR VOMITING OR DIARRHEA EVENTS. INSTRUCTED TO PROVIDE CLEAN UP KIT AND POST PROCEDURES FOR EMPLOYEES TO FOLLOW. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

MUST REPAIR LEAKY FAUCET ON 3-COMP SINK IN REAR, INSTRUCTED TO MAINTAIN.

FEB 9
2018
PASS W/ CONDITIONS
3 violations1 CRITICAL
DETAILS
CRITICALFood Temperature
POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

Observed potentially hazardous food stored at room temperature at front cook line sauce cart: Improper temperature of: 56.7f, 3lbs of minced garlic and ginger, at a value of $ 4.20 Manager stated total weight of 3 lbs at approximately value of $ 4.20 Manager voluntarily discarded/denatured said food. Instructed to keep all cold food at 40 f or below and hot food at 140 or above. Critical violation 7-38-005(a)

MINORSanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

Observed broken handle on Rinnai rice cooker, located at front cook line next to Flat Top Grill. Instructed manager to repair and maintain at all times.

MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

Observed grease trap located underneath three compartment sink encrusted with excessive grease and exterior surface showing signs of rust and chipped paint. Instructed manager to remove grease and rust. Reseal surface and ensure surface is smooth and easily cleanable. Observed black specs of dirt and debris on interior cabinet landing, underneath beverage station in dining room. Instructed manager to detail clean and maintain at all times.

JUN 1
2017
PASSED
0 violations
DEC 8
2016
PASSED
2 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

OBSERVED TWO APPROX. QUARTER SIZED HOLES ON THE TOP OF THE LARGE GREASE TRAP WHERE IT APPEARS TWO BOLTS ARE MISSING. INSTRUCTED TO SEAL THE HOLES.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

OBSERVED OIL AND DEBRIS ACCUMULATING AROUND THE LARGE GREASE TRAP AND CONNECTING PIPES. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN. OBSERVED A GAP IN THE COVING WHERE IT MEETS THE FLOOR AT THE BACK SIDE OF THE WALK IN FREEZER. INSTRUCTED TO SEAL THE GAP.

MAY 9
2016
PASS W/ CONDITIONS
1 violation
DETAILS
SERIOUSDocumentation & Training
* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

NO CERTIFIED FOOD MANAGER ON SITE, WITH CITY OF CHICAGO CERTIFICATE POSTED WHILE POTENTIALLY HAZARDOUS FOODS (RICE, CHICKEN) ARE BEING PREPARED AND SERVED. INSTRUCTED TO MAINTAIN A CERTIFIED MANAGER ON SITE WITH CITY OF CHICAGO CERTIFICATE POSTED AT ALL TIMES WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED. SERIOUS CITATION ISSUED: 7-38-012

DEC 15
2015
PASSED
3 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST DETAIL CLEAN THE INTERIOR OF FRYERS. MUST REMOVE EXCESSIVE GREASE FROM THE EXTERIOR OF THE THREE COMPARTMENT SINK GREASE TRAP.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST DETAIL CLEAN FLOORS IN THE DISH WASHING AREA. ALSO KEEP FLOORS DRY.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

MUST REPAIR THE LEAKY PIPES UNDER THE 2 COMPARTMENT SINK. ALSO NOTED WATER LEAKING FROM THE TOP OF THE GREASE TRAP WHERE SCREWS MISSSING. MUST REPLACE SCREWS AND PREVENT LEAKING.

JAN 16
2015
PASSED
3 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

DETAIL CLEAN THE INTERIOR OF THE PREP COOLER IN THE FRONT PREP AREA.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

DETAIL CLEAN FLOORS UNDER THE COOKING EQUIPMENT.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

MUST REPAIR THE LEAK AT THE 3 COMPARTMENT SINK FAUCET.

JAN 9
2015
FAILED
4 violations1 CRITICAL
DETAILS
CRITICALPest Activity
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

NOTED EVIDENCE OF RODENTS ON SITE. NOTED APPROXIMATELY 40 MICE DROPPINGS SCATTERED UNDER THE REAR SHELVING RACKS, UNDER SINKS, AND UNDER THE ICE MACHINE. MUST REMOVE DROPPINGS, SANITIZE AFFECTED AREAS AND HAVE THE PEST CONTROL COMPANY SERVICE AREAS. SERIOUS CITATION ISSUED 7-38-020

MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

DETAIL CLEAN THE INTERIOR OF THE PREP COOLER IN THE FRONT PREP AREA.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

DETAIL CLEAN FLOORS UNDER THE COOKING EQUIPMENT.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

MUST REPAIR THE LEAK AT THE 3 COMPARTMENT SINK FAUCET.

AUG 15
2014
PASSED
2 violations
DETAILS
MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

ALL FLOOR DRAINS THROUGHOUT, UNDER ALL SINKS AND AT MOP SINK WITH EXCESSIVE FOOD DEBRIS, DIRT AND BLACK SLIME. INSTRUCTED TO CLEAN AND MAINTAIN.

MINOROther
REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

MISSING INTERNAL THERMOMETER IN RIGHT SIDE COOKS LINE COOLER. MANAGEMENT PROVIDED.

MAY 3
2013
PASSED
1 violation
DETAILS
MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

FLOORS NEED CLEANING ALONG THE WALL BASE AND IN CORNERS IN THE REAR STORAGE AREA AND INSIDE WALK IN FREEZER TO REMOVE DEBRIS.

APR 27
2012
PASSED
2 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.MUST CLEAN SHELF UNDER WOKS TO REMOVE EXCESS GREASE AND FOOD DEBRIS. MUST ALSO CLEAN INTERIOR OF FRYERS TO REMOVE EXCESS GREASE BUILD-UP.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.MUST CLEAN FLOORS LEADING TO EMPLOYEE RESTROOMS. ALSO MUST CLEAN ALL FLOORS DRAINS THROUGHOUT PREMISES

APR 12
2012
PASSED
2 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.MUST CLEAN SHELF UNDER WOKS TO REMOVE EXCESS GREASE AND FOOD DEBRIS. MUST ALSO CLEAN INTERIOR OF FRYERS TO REMOVE EXCESS GREASE BUILD-UP.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.MUST CLEAN FLOORS LEADING TO EMPLOYEE RESTROOMS. ALSO MUST CLEAN ALL FLOORS DRAINS THROUGHOUT PREMISES.

APR 6
2011
PASSED
2 violations
DETAILS
MINORSanitation
CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES

Containers and utensils shall be inverted, covered, or otherwise protected from contamination until used. All single-service drinking straws and containers shall be discarded immediately after use.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. The floor grout is is getting worn in front of the fryers, regrout the floor so it stays smooth and sanitary.

FEB 18
2010
PASSED
2 violations
DETAILS
MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. Floors around grease traps, along wallbases of sinks in rear-need cleaning due to debris.

MINORPest Activity
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors. Any unnecessary articles along back wall of kitchen, must be elevated off the floors or removed, for pest control monitoring.

Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →

NEARBY IN WEST LOOP