DEC 29
2025
PASSED
1 violationDETAILS
SANITARY INSPECTION RECORD — CITY OF CHICAGO
✕
POTBELLY SANDWICH WORKS.
EAT. 86/100
211 W WACKER DR · LOOP, CHICAGO
Last inspected December 29, 2025 · passed
12 of 16 inspections passed, with 6 critical violations on file.
THE NUMBERS
INSPECTIONS
16
12 passed · 3 w/ conditions · 1 failed
VIOLATIONS
38
includes 6 critical
RECORDS COVER
15 YEARS
since Apr 2010
INSPECTION HISTORY
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
FOUND WALLS IN POOR REPAIR AT MEN'S RESTROOM.MUST REPAIR.
AUG 282024PASSED2 violationsDETAILS
AUG 28
2024
PASSED
2 violationsDETAILS
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Mops, brooms and dust pans not stored properly, wet mops sitting in bucket. Instructed to store properly
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
Ceiling light fixture missing a shield at main kitchen area, instructed to provide.
AUG 32023PASSED3 violationsDETAILS
AUG 3
2023
PASSED
3 violationsDETAILS
PERSONAL CLEANLINESS
OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED THE PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT. EMPLOYEES WERE PROVIDED HAIR RESTRAINTS DURING THE TIME OF INSPECTION.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED ONE HANDSINK AND TOILET STALL IN THE LOWER LEVEL EMPLOYEE TOILET ROOM THAT NEEDS REPAIRED. THE FACILITY HAS TWO ADDITIONAL WORKING STALLS AND HANDSINK TO UTILIZE, ALONG WITH ANOTHER TOILET ROOM UPSTAIRS. INSTRUCTED TO REPAIR AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED MISSING CEILINGS TILE PANELS IN THE REAR DRY STORAGE AREA NEAR THE DISH AREA. INSTRUCTED TO REPLACE MISSING PANELS TILES.
AUG 262022PASS W/ CONDITIONS1 violation1 CRITICALDETAILS
AUG 26
2022
PASS W/ CONDITIONS
1 violation1 CRITICALDETAILS
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
FOUND NO VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE POSTED ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (SLICED TURKEY) IS BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
OCT 52021PASSED2 violationsDETAILS
OCT 5
2021
PASSED
2 violationsDETAILS
THERMOMETERS PROVIDED & ACCURATE
MISSING THERMPMETER IN PREP COOLER, INSTRUCTED TO PROVIDE IN WARMEST PART OF COOLER.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
STANDING WATER ON FLOOR AT DISH WASHING AREA, INSTRUCTED TO ELIMINATE AND KEEP DRY AS POSSIBLE.
show all 16 inspections →
NOV 52020PASSED3 violationsDETAILS
NOV 5
2020
PASSED
3 violationsDETAILS
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED THE INTERIOR OF THE WALK-IN COOLER AND WALK-IN FREEZER TO BE SOILED WITH DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED THE ONE COMPARTMENT SINK TO HAVE A LEAK AND FAUCET TO BE LOOSE. MUST REPAIR AND MAINTAIN
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED THE HAND SINK IN THE FOOD PREP AREA NEAR THE ASSEMBLY LINE TO HAVE A SLOW DRAINAGE. INSTRUCTED TO PROVIDE AND MAINTAIN.
FEB 222019PASSED2 violationsDETAILS
FEB 22
2019
PASSED
2 violationsDETAILS
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED DIPPER WELL LEAKING IN PREP KITCHEN NEAR COFFEE AND THREE COMPARTMENT SINK (FAUCET & KNOBS) LEAKING FAUCET DOES NOT TURN ON AND OFF WITHOUT MIDDLE PRESSURE VALVE ON/ACTIVE. MUST REPAIR AND MAINTAIN.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED VENTS AND HOOD THROUGHOUT OUT KITCHEN WITH ACCUMULATION OF GREASE, DUST AND DEBRIS. MUST DETAIL CLEAN AND MAINTAIN.
MAY 92018PASSED3 violationsDETAILS
MAY 9
2018
PASSED
3 violationsDETAILS
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
FLOORS NOT CLEAN OF DEBRIS INSIDE FURNACE/ STORAGE ROOM. INSTRUCTED TO CLEAN/MAINTAIN.
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
SOME CEILING LIGHT SHIELDS DUSTY IN PREP AREA. INSTRUCTED TO CLEAN/MAINTAIN.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
FAUCET LEAKY AT 3- COMPARTMENT SINK.INSTRUCTED TO REPAIR.
AUG 42017PASSED1 violationDETAILS
AUG 4
2017
PASSED
1 violationDETAILS
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
OBSERVED FLOOR DRAIN WITH AN ACCUMULATED BLACK SUBSTANCE INSIDE OF THE DRAIN LOCATED UNDER THE 3 COMPARTMENT SINK. INSTRUCTED TO CLEAN AND MAINTAIN.
JUL 282017FAILED3 violations1 CRITICALDETAILS
JUL 28
2017
FAILED
3 violations1 CRITICALDETAILS
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
OBSERVED SIDE ENTRANCE DOOR NOT RODENT PROOFED WITH 1/4 INCH GAP AT THE BOTTOM OF SAID DOOR. INSTRUCTED TO MAKE SIDE ENTRANCE DOOR RODENT PROOFED AND MAINTAIN. SERIOUS VIOLATION 7-38-020.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
OBSERVED FLOOR DRAIN WITH AN ACCUMULATED BLACK SUBSTANCE INSIDE OF THE DRAIN LOCATED UNDER THE 3 COMPARTMENT SINK. INSTRUCTED TO CLEAN AND MAINTAIN.
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
OBSERVED ACCUMULATED DUST ON THE VENT LOCATED ABOVE THE OVEN. INSTRUCTED TO CLEAN AND MAINTAIN.
AUG 122016PASS W/ CONDITIONS5 violations2 CRITICALDETAILS
AUG 12
2016
PASS W/ CONDITIONS
5 violations2 CRITICALDETAILS
FACILITIES TO MAINTAIN PROPER TEMPERATURE
PREP COOLER BEING USED MAINTAINING IMPROPER AIR TEMPERATURE OF 49.8F. COOLER MUST MAINTAIN 40.0F OR BELOW. COOLER WILL BE TAGED HELD FOR INSPECTION.MUST NOT USE. MUST CONTACT CDPH FOR TAG REMOVAL. MUST USE ADDITIONAL COOLERS ON PREMISES THATS 40F OR BELOW. CRITICAL VIOLATION ISSUED 7-38-005A.
POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE
FOUND POTENTIALLY HAZARDOUS FOODS MAINTAINED AT IMPROPER TEMPERATURES.APPROX 4LBS OF CHICKEN SALAD AT 61.7F,CHOPPED EGGS AT 50.8F, 18 LBS OF ASSORTED DELI MEATS AT 51.8F,45F.ALSO APPROX 72 LBS OF OVEN ROASTED TURKEY BREAST AT 44.7F,46.4F,44.7F,AND 27 LBS OF HAM AT 45.1F. MUST MAINTAIN COLD FOODS AT 40F OR BELOW.FOODS REMOVED FROM COOLERS AND DISCARDED BY MANAGER APPROX COST 125 LBS/$300.00/-CDI.CRITICAL VIOLATION ISSUED 7-38-005A
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
INTERIOR PIPE INSIDE ICE MACHINE SLIGHT BUILD-UP.MUST CLEAN/MAINTAIN.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
STORAGE SUPPLY EQIPMENT FOR STORE STORED ON FLOOS IN HEATER CLOSET.MUST PROBALY ELEVATE ON ADEQUATE SHELVING OFF FLOORS AT LEAST 6- INCHES.
FOOD HANDLER REQUIREMENTS MET
NO ONLINE TRAINING FOOD CERTIFICATES PROVIDED FOR EMPLOYEES.MUST PROVIDE AT NEXT ROUTINE INSPECTION.
OCT 142015PASS W/ CONDITIONS5 violations2 CRITICALDETAILS
OCT 14
2015
PASS W/ CONDITIONS
5 violations2 CRITICALDETAILS
HANDS WASHED AND CLEANED, GOOD HYGIENIC PRACTICES; NO BARE HAND CONTACT WITH READY-TO-EAT FOODS.
NOTED EMPLOYEES NOT PRACTICING GOOD HYGIENIC PRACTICES:- EMPLOYEES WHILE PREPPING AT THE PREP LINE AND WEARING GLOVES WENT TO THE WALK IN COOLER AND OPENED THE COOLER IN AND OUT WITH GLOVES ON, WENT TO THE 3 COMPARTMENT SINK AREA AND TOOK SOME EQUIPMENT, THEN CAME BACK TO THE PREP LINE AND CONTINUED PREPPING WITHOUT CHANGING GLOVES AND WITH OUT WASHING HANDS. INSTRUCTED TO CHANGE GLOVES AND WASH HANDS AT ALL TIMES WHEN THEY MOVE FROM ONE AREA TO ANOTHER. CITATION ISSUED FOR CRITICAL VIOLATION #7-38-010
WATER SOURCE: SAFE, HOT & COLD UNDER CITY PRESSURE
NOTED NO HOT RUNNING WATER AT ALL HAND WASH SINKS OF ESTABLISHMENT FOLLOWING THE CITY CODE:- WATER TEMPERATURES AT ALL SINKS WERE AS FOLLOWS:- HAND WASH SINK BY DRIVERS ASSEMBLE ROOM 81.2F, PREP AREA 82.4F, HAND WASH SINK AT THE 3 COMPARTMENT SINK 82.2F AND HAND WASH SINK AT THE EMPLOYEE BREAK ROOM 79.8F. MANAGER IMMEDIATELY CALLED ENGINEER FOR MAINTENANCE. CITATION ISSUED FOR CRITICAL VIOLATION #7-38-030
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
NOTED THORN RUBBER GASKET AT DOOR OF WALK IN COOLER. INSTRUCTED TO REPAIR AND MAINTAIN.
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
NOTED DUSTY CEILING AND WALLS THROUGH OUT PREMISES. ALSO NOTED STAINED CEILING TILES INSIDE THE BATHROOMS. INSTRUCTED TO CLEAN DUSTY CEILINGS AND WALL, REPAINT TILES AND/OR REPLACE BATHROOM CEILING TILES.
LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
NOTED BROKEN LIGHT SHIELD AT THE EMPLOYEE BREAK AREA. INSTRUCTED TO REPLACE AND MAINTAIN.
AUG 12014PASSED2 violationsDETAILS
AUG 1
2014
PASSED
2 violationsDETAILS
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
CLEAN FLOORS IN PREP AREAS.
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
REMOVE CLUTTER AT REAR EXIT DOOR IN THE FORM OF CARDBOARD BOXES TO PREVENT HARBORAGE.
AUG 92013PASSED2 violationsDETAILS
AUG 9
2013
PASSED
2 violationsDETAILS
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
FLOORS NEED CLEANING IN THE WALK IN COOLER AND FREEZER ALONG THE WALL BASE TO REMOVE SPILLS AND/OR DEBRIS. ALSO CLEAN FLOORS IN PREP AREAS.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
NOTED A LEAK AT THE U JOINT UNDERNEATH THE REAR HAND SINK. ALSO LEAK AT THE FAUCET AT THE 3 COMP SINK. MUST REPAIR AND MAINTAIN.
JAN 62011PASSED3 violationsDETAILS
JAN 6
2011
PASSED
3 violationsDETAILS
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. OBSERVED CARDBOARD BOXES ON FLOOR ALONG WALL AT DRY STORAGE. MUST ELEVATE ALL ITEMS OFF FLOOR.
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. OBSERVED DEBRIS BUILD UP INSIDE REACH IN COOLERS DOOR RUBBER GASKETS. MUST CLEAN AND MAINTAIN COOLER GASKETS.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. 1-COMPARTMENT SINK AND HANDWASH BOWL IN POOR REPAIR (BOTH LOCATED BY 3-COMPARTMENT SINK). MUST REPAIR AND MAINTAIN SINKS.
Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →