POTBELLY SANDWICH WORKS.

Chicago Health Dept

211 W WACKER DR · LOOP, CHICAGO

Passed most recent inspection (Dec 2025).

16 inspections on record since 2010 · Last inspected Dec 2025.

THE NUMBERS

INSPECTIONS
16
VIOLATIONS
38
total on record
LAST INSPECTED
DEC 2025

INSPECTION HISTORY

DEC 29
2025
PASS 1 violation
Minor Sanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

FOUND WALLS IN POOR REPAIR AT MEN'S RESTROOM.MUST REPAIR.

AUG 28
2024
PASS 2 violations
Minor Sanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Mops, brooms and dust pans not stored properly, wet mops sitting in bucket. Instructed to store properly

Minor Facility Condition
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Ceiling light fixture missing a shield at main kitchen area, instructed to provide.

AUG 3
2023
PASS 3 violations
Minor Employee Hygiene
PERSONAL CLEANLINESS

OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED THE PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT. EMPLOYEES WERE PROVIDED HAIR RESTRAINTS DURING THE TIME OF INSPECTION.

Minor Plumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED ONE HANDSINK AND TOILET STALL IN THE LOWER LEVEL EMPLOYEE TOILET ROOM THAT NEEDS REPAIRED. THE FACILITY HAS TWO ADDITIONAL WORKING STALLS AND HANDSINK TO UTILIZE, ALONG WITH ANOTHER TOILET ROOM UPSTAIRS. INSTRUCTED TO REPAIR AND MAINTAIN.

Minor Sanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED MISSING CEILINGS TILE PANELS IN THE REAR DRY STORAGE AREA NEAR THE DISH AREA. INSTRUCTED TO REPLACE MISSING PANELS TILES.

AUG 26
2022
PASS W/ CONDITIONS 1 violation 1 CRITICAL
Critical Food Temperature
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

FOUND NO VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE POSTED ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (SLICED TURKEY) IS BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.

OCT 5
2021
PASS 2 violations
Minor Other
THERMOMETERS PROVIDED & ACCURATE

MISSING THERMPMETER IN PREP COOLER, INSTRUCTED TO PROVIDE IN WARMEST PART OF COOLER.

Minor Sanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

STANDING WATER ON FLOOR AT DISH WASHING AREA, INSTRUCTED TO ELIMINATE AND KEEP DRY AS POSSIBLE.

show all 16 inspections →
NOV 5
2020
PASS 3 violations
Minor Sanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED THE INTERIOR OF THE WALK-IN COOLER AND WALK-IN FREEZER TO BE SOILED WITH DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.

Minor Plumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED THE ONE COMPARTMENT SINK TO HAVE A LEAK AND FAUCET TO BE LOOSE. MUST REPAIR AND MAINTAIN

Minor Plumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED THE HAND SINK IN THE FOOD PREP AREA NEAR THE ASSEMBLY LINE TO HAVE A SLOW DRAINAGE. INSTRUCTED TO PROVIDE AND MAINTAIN.

FEB 22
2019
PASS 2 violations
Minor Plumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED DIPPER WELL LEAKING IN PREP KITCHEN NEAR COFFEE AND THREE COMPARTMENT SINK (FAUCET & KNOBS) LEAKING FAUCET DOES NOT TURN ON AND OFF WITHOUT MIDDLE PRESSURE VALVE ON/ACTIVE. MUST REPAIR AND MAINTAIN.

Minor Sanitation
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED VENTS AND HOOD THROUGHOUT OUT KITCHEN WITH ACCUMULATION OF GREASE, DUST AND DEBRIS. MUST DETAIL CLEAN AND MAINTAIN.

MAY 9
2018
PASS 3 violations
Minor Sanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

FLOORS NOT CLEAN OF DEBRIS INSIDE FURNACE/ STORAGE ROOM. INSTRUCTED TO CLEAN/MAINTAIN.

Minor Sanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

SOME CEILING LIGHT SHIELDS DUSTY IN PREP AREA. INSTRUCTED TO CLEAN/MAINTAIN.

Minor Plumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

FAUCET LEAKY AT 3- COMPARTMENT SINK.INSTRUCTED TO REPAIR.

AUG 4
2017
PASS 1 violation
Minor Sanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

OBSERVED FLOOR DRAIN WITH AN ACCUMULATED BLACK SUBSTANCE INSIDE OF THE DRAIN LOCATED UNDER THE 3 COMPARTMENT SINK. INSTRUCTED TO CLEAN AND MAINTAIN.

JUL 28
2017
FAIL 3 violations 1 CRITICAL
Critical Pest Activity
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

OBSERVED SIDE ENTRANCE DOOR NOT RODENT PROOFED WITH 1/4 INCH GAP AT THE BOTTOM OF SAID DOOR. INSTRUCTED TO MAKE SIDE ENTRANCE DOOR RODENT PROOFED AND MAINTAIN. SERIOUS VIOLATION 7-38-020.

Minor Sanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

OBSERVED FLOOR DRAIN WITH AN ACCUMULATED BLACK SUBSTANCE INSIDE OF THE DRAIN LOCATED UNDER THE 3 COMPARTMENT SINK. INSTRUCTED TO CLEAN AND MAINTAIN.

Minor Sanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

OBSERVED ACCUMULATED DUST ON THE VENT LOCATED ABOVE THE OVEN. INSTRUCTED TO CLEAN AND MAINTAIN.

AUG 12
2016
PASS W/ CONDITIONS 5 violations 2 CRITICAL
Critical Food Temperature
FACILITIES TO MAINTAIN PROPER TEMPERATURE

PREP COOLER BEING USED MAINTAINING IMPROPER AIR TEMPERATURE OF 49.8F. COOLER MUST MAINTAIN 40.0F OR BELOW. COOLER WILL BE TAGED HELD FOR INSPECTION.MUST NOT USE. MUST CONTACT CDPH FOR TAG REMOVAL. MUST USE ADDITIONAL COOLERS ON PREMISES THATS 40F OR BELOW. CRITICAL VIOLATION ISSUED 7-38-005A.

Critical Food Temperature
POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

FOUND POTENTIALLY HAZARDOUS FOODS MAINTAINED AT IMPROPER TEMPERATURES.APPROX 4LBS OF CHICKEN SALAD AT 61.7F,CHOPPED EGGS AT 50.8F, 18 LBS OF ASSORTED DELI MEATS AT 51.8F,45F.ALSO APPROX 72 LBS OF OVEN ROASTED TURKEY BREAST AT 44.7F,46.4F,44.7F,AND 27 LBS OF HAM AT 45.1F. MUST MAINTAIN COLD FOODS AT 40F OR BELOW.FOODS REMOVED FROM COOLERS AND DISCARDED BY MANAGER APPROX COST 125 LBS/$300.00/-CDI.CRITICAL VIOLATION ISSUED 7-38-005A

Minor Sanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

INTERIOR PIPE INSIDE ICE MACHINE SLIGHT BUILD-UP.MUST CLEAN/MAINTAIN.

Minor Sanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

STORAGE SUPPLY EQIPMENT FOR STORE STORED ON FLOOS IN HEATER CLOSET.MUST PROBALY ELEVATE ON ADEQUATE SHELVING OFF FLOORS AT LEAST 6- INCHES.

Minor Documentation & Training
FOOD HANDLER REQUIREMENTS MET

NO ONLINE TRAINING FOOD CERTIFICATES PROVIDED FOR EMPLOYEES.MUST PROVIDE AT NEXT ROUTINE INSPECTION.

OCT 14
2015
PASS W/ CONDITIONS 5 violations 2 CRITICAL
Critical Employee Hygiene
HANDS WASHED AND CLEANED, GOOD HYGIENIC PRACTICES; NO BARE HAND CONTACT WITH READY-TO-EAT FOODS.

NOTED EMPLOYEES NOT PRACTICING GOOD HYGIENIC PRACTICES:- EMPLOYEES WHILE PREPPING AT THE PREP LINE AND WEARING GLOVES WENT TO THE WALK IN COOLER AND OPENED THE COOLER IN AND OUT WITH GLOVES ON, WENT TO THE 3 COMPARTMENT SINK AREA AND TOOK SOME EQUIPMENT, THEN CAME BACK TO THE PREP LINE AND CONTINUED PREPPING WITHOUT CHANGING GLOVES AND WITH OUT WASHING HANDS. INSTRUCTED TO CHANGE GLOVES AND WASH HANDS AT ALL TIMES WHEN THEY MOVE FROM ONE AREA TO ANOTHER. CITATION ISSUED FOR CRITICAL VIOLATION #7-38-010

Critical Food Temperature
WATER SOURCE: SAFE, HOT & COLD UNDER CITY PRESSURE

NOTED NO HOT RUNNING WATER AT ALL HAND WASH SINKS OF ESTABLISHMENT FOLLOWING THE CITY CODE:- WATER TEMPERATURES AT ALL SINKS WERE AS FOLLOWS:- HAND WASH SINK BY DRIVERS ASSEMBLE ROOM 81.2F, PREP AREA 82.4F, HAND WASH SINK AT THE 3 COMPARTMENT SINK 82.2F AND HAND WASH SINK AT THE EMPLOYEE BREAK ROOM 79.8F. MANAGER IMMEDIATELY CALLED ENGINEER FOR MAINTENANCE. CITATION ISSUED FOR CRITICAL VIOLATION #7-38-030

Minor Sanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

NOTED THORN RUBBER GASKET AT DOOR OF WALK IN COOLER. INSTRUCTED TO REPAIR AND MAINTAIN.

Minor Sanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

NOTED DUSTY CEILING AND WALLS THROUGH OUT PREMISES. ALSO NOTED STAINED CEILING TILES INSIDE THE BATHROOMS. INSTRUCTED TO CLEAN DUSTY CEILINGS AND WALL, REPAINT TILES AND/OR REPLACE BATHROOM CEILING TILES.

Minor Facility Condition
LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED

NOTED BROKEN LIGHT SHIELD AT THE EMPLOYEE BREAK AREA. INSTRUCTED TO REPLACE AND MAINTAIN.

AUG 1
2014
PASS 2 violations
Minor Sanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

CLEAN FLOORS IN PREP AREAS.

Minor Sanitation
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

REMOVE CLUTTER AT REAR EXIT DOOR IN THE FORM OF CARDBOARD BOXES TO PREVENT HARBORAGE.

AUG 9
2013
PASS 2 violations
Minor Sanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

FLOORS NEED CLEANING IN THE WALK IN COOLER AND FREEZER ALONG THE WALL BASE TO REMOVE SPILLS AND/OR DEBRIS. ALSO CLEAN FLOORS IN PREP AREAS.

Minor Plumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

NOTED A LEAK AT THE U JOINT UNDERNEATH THE REAR HAND SINK. ALSO LEAK AT THE FAUCET AT THE 3 COMP SINK. MUST REPAIR AND MAINTAIN.

JAN 6
2011
PASS 3 violations
Minor Sanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. OBSERVED CARDBOARD BOXES ON FLOOR ALONG WALL AT DRY STORAGE. MUST ELEVATE ALL ITEMS OFF FLOOR.

Minor Sanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. OBSERVED DEBRIS BUILD UP INSIDE REACH IN COOLERS DOOR RUBBER GASKETS. MUST CLEAN AND MAINTAIN COOLER GASKETS.

Minor Employee Hygiene
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. 1-COMPARTMENT SINK AND HANDWASH BOWL IN POOR REPAIR (BOTH LOCATED BY 3-COMPARTMENT SINK). MUST REPAIR AND MAINTAIN SINKS.

APR 6
2010
PASS · 0 violations

Public inspection records from Chicago Department of Public Health. Records current as of 2026-07-05. EatOrBeat reports records and does not rate restaurants. Source dataset →

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