NOV 7
2024
PASSED
1 violationDETAILS
SANITARY INSPECTION RECORD — CITY OF CHICAGO
✕
THE WILLOWS HOTEL.
BEAT. 47/100
555 W SURF ST · LAKEVIEW, CHICAGO
Last inspected November 7, 2024 · passed
Failed 2 of 13 inspections. 5 critical violations on the cumulative record. Pattern of issues, not a one-off.
THE NUMBERS
INSPECTIONS
13
6 passed · 5 w/ conditions · 2 failed
VIOLATIONS
31
includes 5 critical
RECORDS COVER
14 YEARS
since Nov 2010
INSPECTION HISTORY
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
6-501.114//NOTED CLUTTER IN CLOSET ACROSS FROM STAFF BREAK ROOM AND IN BOILER ROOM. INSTRUCTED TO REMOVE ALL UNNECESSARY ITEMS AND STORE KEPT ITEMS ON SMOOTH, NON-POROUS SHELVES THAT ARE A MINIMUM OF 6 INCHES OFF THE FLOOR------ 6-501.11//NOTED UNEVEN FLOOR "REPAIRED" WITH RAW WOOD UNDERNEATH MINI FRIDGE IN KITCHEN. INSTRUCTED TO REMOVE WOOD AND REPAIR, RESTORING EVEN SURFACE THAT IS SMOOTH AND EASY TO CLEAN. ALSO NOTED EAST WALLS IN LOBBY NOT SMOOTH OR EASY TO CLEAN. INSTRUCTED TO CLEAN AND RESTORE A SMOOTH AND EASY TO CLEAN SURFACE. ALSO NOTED STAINED CEILING TILES ABOVE GROUND FLOOR LAUNDRY ROOM ENTRANCE. INSTRUCTED TO ADDRESS ISSUE ABOVE TILES. STAINED TILES ARE INDICATIVE OF A LEAK.
OCT 212024FAILED3 violationsDETAILS
OCT 21
2024
FAILED
3 violationsDETAILS
THERMOMETERS PROVIDED & ACCURATE
NOTED NO METAL STEM THERMOMETER ON SITE TO MONITOR THE INTERNAL TEMPERATURE OF HALF AND HALF HELD IN LOBBY COOLING UNIT AND REFRIGERATOR IN KITCHEN FOR COFFEE STATION. INSTRUCTED TO OBTAIN AND MAINTAIN PROPER THERMOMETERS ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
NOTED CLUTTER IN CLOSET ACROSS FROM STAFF BREAK ROOM AND IN BOILER ROOM. INSTRUCTED TO REMOVE ALL UNNECESSARY ITEMS AND STORE KEPT ITEMS ON SMOOTH, NON-POROUS SHELVES THAT ARE A MINIMUM OF 6 INCHES OFF THE FLOOR
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
NOTED UNEVEN FLOOR "REPAIRED" WITH RAW WOOD UNDERNEATH MINI FRIDGE IN KITCHEN. INSTRUCTED TO REMOVE WOOD AND REPAIR, RESTORING EVEN SURFACE THAT IS SMOOTH AND EASY TO CLEAN. ALSO NOTED EAST WALLS IN LOBBY NOT SMOOTH OR EASY TO CLEAN. INSTRUCTED TO CLEAN AND RESTORE A SMOOTH AND EASY TO CLEAN SURFACE. ALSO NOTED STAINED CEILING TILES ABOVE GROUND FLOOR LAUNDRY ROOM ENTRANCE. INSTRUCTED TO ADDRESS ISSUE ABOVE TILES. STAINED TILES ARE INDICATIVE OF A LEAK.
MAR 242020PASS W/ CONDITIONS3 violations1 CRITICALDETAILS
MAR 24
2020
PASS W/ CONDITIONS
3 violations1 CRITICALDETAILS
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
NO ORIGINAL CITY OF CHICAGO FOOD MANAGER CERTIFICATE POSTED ON PREMISES. INSTRUCTED MANAGER AN ORIGINAL CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE MUST BE POSTED ON PREMISES. PRIORITY FOUNDATION 7-38-012. NO CITATION ISSUED.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
3-COMPARTMENT SINK MISSING STOPPERS (X2). INSTRUCTED MANAGER MUST PROVIDE ADDITIONAL STOPPERS FOR 3-COMPARTMENT SINK.
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
NO COVERED TRASH RECEPTACLE IN WASHROOM. MUST PROVIDE.
NOV 92018PASS W/ CONDITIONS3 violations2 CRITICALDETAILS
NOV 9
2018
PASS W/ CONDITIONS
3 violations2 CRITICALDETAILS
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
2-102.14(N) FOUND NO EMPLOYEE HEALTH POLICY AT PREMISES. PRIORITY FOUNDATION. NO CITATION ISSUED. 7-38-010. MUST PROVIDE.
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
2-501.11 FOUND NO VOMIT AND DIARRHEA CLEAN UP POLICY. PRIORITY FOUNDATION. NO CITATION ISSUED.7-38-005. MUST PROVIDE.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
BACKFLOW PREVENTION DEVICES NOT LOCATED FOR JUICE MACHINE AND COFFEE MACHINE. MUST PROVIDE WHERE THEY CAN BE LOCATED AND SERVICED.
show all 13 inspections →
NOV 242017FAILED4 violationsDETAILS
NOV 24
2017
FAILED
4 violationsDETAILS
PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090
PREVIOUS MINOR VIOLATION #32 FROM REPORT #1975368 DATED 11/14/16 NOT CORRECTED: CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID. MUST CORRECT. SERIOUS VIOLATION: 7-42-090
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
MUST REPAIR/REPLACE CRACKED AND SAGGING FLOOR TILES IN FRONT OF PREP ROOM HAND SINK AND DISH MACHINE.
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
MUST REPLACE WATER DAMAGED CEILING TILES ABOVE DISH MACHINE.
LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
MUST PROVIDE A LIGHTSHIELD OR SHATTER PROOF BULB IN LIGHT FIXTURE IN COOLER/FREEZER COMBO UNIT IN PREP ROOM.
NOV 142016PASSED1 violationDETAILS
NOV 14
2016
PASSED
1 violationDETAILS
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID.
NOV 92016PASS W/ CONDITIONS8 violations1 CRITICALDETAILS
NOV 9
2016
PASS W/ CONDITIONS
8 violations1 CRITICALDETAILS
SANITIZING RINSE FOR EQUIPMENT AND UTENSILS: CLEAN, PROPER TEMPERATURE, CONCENTRATION, EXPOSURE TIME
INADEQUATE SANITIZING WHILE DISHES WERE BEING WASHED. OBSERVED LOW TEMPERATURE CHLORINE CHEMICAL DISH MACHINE NOT PROPERLY SANITIZING. 0 PPM CHLORINE AFTER SEVERAL ATTEMPTS AND AFTER PRIMING MACHINE. DISH MACHINE TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED AND PROPERLY DISPENSES SANITIZER TO 100 PPM CHLORINE AND CDPH CONTACTED FOR RE-INSPECTION AND TAG REMOVAL. INSTRUCTED TO USE THE THREE COMPARTMENT SINK FOR ALL WASHING, RINSING AND SANITIZING UNTIL TAG HAS BEEN REMOVED. CRITICAL VIOLATION 7-38-030.
* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED
NO CITY OF CHICAGO SANITATION CERTIFICATE POSTED ON THE PREMISES OR SUCH A PERSON ON SITE WHILE POTENTIALLY HAZARDOUS FOODS WERE BEING SERVED IE: HARD BOILED EGGS. INSTRUCTED TO PROVIDE AND POST A VALID CITY OF CHICAGO SANITATION CERTIFICATE AT ALL TIMES AND SUCH A PERSON MUST BE ON SITE WHILE FOODS ARE BEING PREPARED AND SERVED. SERIOUS VIOLATION 7-38-012.
* INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS
NO SUMMARY REPORT POSTED VISIBLE ON THE PREMISES FROM LAST COMPLETE INSPECTION MADE ON 9-29-14 OR TAG REMOVAL INSPECTION MADE ON 10-2-14. SERIOUS VIOLATION 7-42-010(B).
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
MISSING FLOOR TILES AT THE DISH MACHINE MUST REPLACE.
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
WATER DAMAGED CEILING TILES ABOVE THE THREE COMPARTMENT SINK. MUST REPLACE.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
INSTRUCTED TO INSTALL AN EXPOSED HAND SINK WITH HOT AND COLD RUNNING WATER, SOAP AND PAPER TOWELS IN THE PREP ROOM WHERE READY TO EAT FOODS SUCH AS PASTRIES, HARDBOILED EGGS ARE PREPARED FOR SERVICE AND DISHES BEING WASHED. NEAREST EXPOSED HAND WASHING SINK IS IN THE EMPLOYEE BREAK ROOM IN A SEPARATE ROOM DOWN THE HALLWAY. MUST PROVIDE THREE STOPPERS FOR THE THREE COMPARTMENT SINK.
REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
MUST PROVIDE INTERNAL THERMOMETERS FOR ALL REFRIGERATION AND FREEZER UNITS.
SEP 292014PASS W/ CONDITIONS1 violation1 CRITICALDETAILS
SEP 29
2014
PASS W/ CONDITIONS
1 violation1 CRITICALDETAILS
SANITIZING RINSE FOR EQUIPMENT AND UTENSILS: CLEAN, PROPER TEMPERATURE, CONCENTRATION, EXPOSURE TIME
FOUND LOW TEMPERATURE DISHMACHINE IN USE AND UNABLE TO ADEQUATELY SANITIZE (0PPM-CHLORINE). INSTRUCTED TO HAVE UNIT SERVICED SO THAT IT PROPERLY SANITIZES. ONCE PROPERLY SANITIZING MUST FAX A LETTER TO 312-746-8040 OR EMAIL TO CDPHFOOD@CITYOFCHICAGO.ORG. UNIT WAS TAGGED AND CAN NOT BE USED UNTIL RE-INSPECTED BY CDPH. MUST PROPERLY SET UP THE 3-COMPARTMENT SINK FOR PROPER WASHING, RINSING, AND SANITIZING. CRITICAL VIOLATION 7-38-030
NOV 142013PASSED2 violationsDETAILS
NOV 14
2013
PASSED
2 violationsDETAILS
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
FOUND INTERIOR OF CABINETS NOT CLEAN AT MAIN KITCHEN.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
FOUND FLOORS NOT CLEAN AT MAIN KITCHEN.
NOV 52013PASS W/ CONDITIONS3 violationsDETAILS
NOV 5
2013
PASS W/ CONDITIONS
3 violationsDETAILS
* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED
FOUND NO CITY OF CHICAGO SANITATION MANAGER ON PREMISES.(HANDLES MILK AND BAGELS/CREAM CHEESE). ALSO, FOUND NO CITY OF CHICAGO SANITATION CERTIFICATE POSTED. SERIOUS VIOLATION. CITATION ISSUED.
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
FOUND INTERIOR OF CABINETS NOT CLEAN AT MAIN KITCHEN.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
FOUND FLOORS NOT CLEAN AT MAIN KITCHEN.
NOV 172010PASSED2 violationsDETAILS
NOV 17
2010
PASSED
2 violationsDETAILS
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. DETAIL CLEAN THE INTERIOR OF THE FREEZER AND THE CABINETS UNDER THE 3 COMPARTMENT SINK.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. DETAIL CLEAN THE FLOOR IN THE REAR PREP AREA/KITCHENETTE.
Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →