THE WILLOWS HOTEL.

Chicago Health Dept

555 W SURF ST · LAKEVIEW, CHICAGO

Last inspected 2024.

13 inspections on record since 2010 · Last inspected Nov 2024.

Last inspected Nov 2024. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS

VIOLATIONS

total on record

LAST INSPECTED

NOV 2024

INSPECTION HISTORY

NOV 7

2024

PASS 1 violation

Minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-501.114//NOTED CLUTTER IN CLOSET ACROSS FROM STAFF BREAK ROOM AND IN BOILER ROOM. INSTRUCTED TO REMOVE ALL UNNECESSARY ITEMS AND STORE KEPT ITEMS ON SMOOTH, NON-POROUS SHELVES THAT ARE A MINIMUM OF 6 INCHES OFF THE FLOOR------ 6-501.11//NOTED UNEVEN FLOOR "REPAIRED" WITH RAW WOOD UNDERNEATH MINI FRIDGE IN KITCHEN. INSTRUCTED TO REMOVE WOOD AND REPAIR, RESTORING EVEN SURFACE THAT IS SMOOTH AND EASY TO CLEAN. ALSO NOTED EAST WALLS IN LOBBY NOT SMOOTH OR EASY TO CLEAN. INSTRUCTED TO CLEAN AND RESTORE A SMOOTH AND EASY TO CLEAN SURFACE. ALSO NOTED STAINED CEILING TILES ABOVE GROUND FLOOR LAUNDRY ROOM ENTRANCE. INSTRUCTED TO ADDRESS ISSUE ABOVE TILES. STAINED TILES ARE INDICATIVE OF A LEAK.

OCT 21

2024

FAIL 3 violations

Minor Food Temperature

THERMOMETERS PROVIDED & ACCURATE

NOTED NO METAL STEM THERMOMETER ON SITE TO MONITOR THE INTERNAL TEMPERATURE OF HALF AND HALF HELD IN LOBBY COOLING UNIT AND REFRIGERATOR IN KITCHEN FOR COFFEE STATION. INSTRUCTED TO OBTAIN AND MAINTAIN PROPER THERMOMETERS ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED

Minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

NOTED UNEVEN FLOOR "REPAIRED" WITH RAW WOOD UNDERNEATH MINI FRIDGE IN KITCHEN. INSTRUCTED TO REMOVE WOOD AND REPAIR, RESTORING EVEN SURFACE THAT IS SMOOTH AND EASY TO CLEAN. ALSO NOTED EAST WALLS IN LOBBY NOT SMOOTH OR EASY TO CLEAN. INSTRUCTED TO CLEAN AND RESTORE A SMOOTH AND EASY TO CLEAN SURFACE. ALSO NOTED STAINED CEILING TILES ABOVE GROUND FLOOR LAUNDRY ROOM ENTRANCE. INSTRUCTED TO ADDRESS ISSUE ABOVE TILES. STAINED TILES ARE INDICATIVE OF A LEAK.

Minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

NOTED CLUTTER IN CLOSET ACROSS FROM STAFF BREAK ROOM AND IN BOILER ROOM. INSTRUCTED TO REMOVE ALL UNNECESSARY ITEMS AND STORE KEPT ITEMS ON SMOOTH, NON-POROUS SHELVES THAT ARE A MINIMUM OF 6 INCHES OFF THE FLOOR

MAR 24

2020

PASS W/ CONDITIONS 3 violations 1 CRITICAL

Critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

NO ORIGINAL CITY OF CHICAGO FOOD MANAGER CERTIFICATE POSTED ON PREMISES. INSTRUCTED MANAGER AN ORIGINAL CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE MUST BE POSTED ON PREMISES. PRIORITY FOUNDATION 7-38-012. NO CITATION ISSUED.

Minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

3-COMPARTMENT SINK MISSING STOPPERS (X2). INSTRUCTED MANAGER MUST PROVIDE ADDITIONAL STOPPERS FOR 3-COMPARTMENT SINK.

Minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

NO COVERED TRASH RECEPTACLE IN WASHROOM. MUST PROVIDE.

NOV 9

2018

PASS W/ CONDITIONS 3 violations 2 CRITICAL

Critical Documentation & Training

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

2-102.14(N) FOUND NO EMPLOYEE HEALTH POLICY AT PREMISES. PRIORITY FOUNDATION. NO CITATION ISSUED. 7-38-010. MUST PROVIDE.

Critical Sanitation

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

2-501.11 FOUND NO VOMIT AND DIARRHEA CLEAN UP POLICY. PRIORITY FOUNDATION. NO CITATION ISSUED.7-38-005. MUST PROVIDE.

Minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

BACKFLOW PREVENTION DEVICES NOT LOCATED FOR JUICE MACHINE AND COFFEE MACHINE. MUST PROVIDE WHERE THEY CAN BE LOCATED AND SERVICED.

DEC 1

2017

PASS · 0 violations

show all 13 inspections →

NOV 24

2017

FAIL 4 violations

Serious Sanitation

PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090

PREVIOUS MINOR VIOLATION #32 FROM REPORT #1975368 DATED 11/14/16 NOT CORRECTED: CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID. MUST CORRECT. SERIOUS VIOLATION: 7-42-090

Minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST REPAIR/REPLACE CRACKED AND SAGGING FLOOR TILES IN FRONT OF PREP ROOM HAND SINK AND DISH MACHINE.

Minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST REPLACE WATER DAMAGED CEILING TILES ABOVE DISH MACHINE.

Minor Facility Condition

LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED

MUST PROVIDE A LIGHTSHIELD OR SHATTER PROOF BULB IN LIGHT FIXTURE IN COOLER/FREEZER COMBO UNIT IN PREP ROOM.

NOV 14

2016

PASS 1 violation

Minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID.

NOV 9

2016

PASS W/ CONDITIONS 8 violations 1 CRITICAL

Critical Food Temperature

SANITIZING RINSE FOR EQUIPMENT AND UTENSILS: CLEAN, PROPER TEMPERATURE, CONCENTRATION, EXPOSURE TIME

INADEQUATE SANITIZING WHILE DISHES WERE BEING WASHED. OBSERVED LOW TEMPERATURE CHLORINE CHEMICAL DISH MACHINE NOT PROPERLY SANITIZING. 0 PPM CHLORINE AFTER SEVERAL ATTEMPTS AND AFTER PRIMING MACHINE. DISH MACHINE TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED AND PROPERLY DISPENSES SANITIZER TO 100 PPM CHLORINE AND CDPH CONTACTED FOR RE-INSPECTION AND TAG REMOVAL. INSTRUCTED TO USE THE THREE COMPARTMENT SINK FOR ALL WASHING, RINSING AND SANITIZING UNTIL TAG HAS BEEN REMOVED. CRITICAL VIOLATION 7-38-030.

Serious Documentation & Training

* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

NO CITY OF CHICAGO SANITATION CERTIFICATE POSTED ON THE PREMISES OR SUCH A PERSON ON SITE WHILE POTENTIALLY HAZARDOUS FOODS WERE BEING SERVED IE: HARD BOILED EGGS. INSTRUCTED TO PROVIDE AND POST A VALID CITY OF CHICAGO SANITATION CERTIFICATE AT ALL TIMES AND SUCH A PERSON MUST BE ON SITE WHILE FOODS ARE BEING PREPARED AND SERVED. SERIOUS VIOLATION 7-38-012.

Serious Other

* INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS

NO SUMMARY REPORT POSTED VISIBLE ON THE PREMISES FROM LAST COMPLETE INSPECTION MADE ON 9-29-14 OR TAG REMOVAL INSPECTION MADE ON 10-2-14. SERIOUS VIOLATION 7-42-010(B).

Minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID.

Minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MISSING FLOOR TILES AT THE DISH MACHINE MUST REPLACE.

Minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

WATER DAMAGED CEILING TILES ABOVE THE THREE COMPARTMENT SINK. MUST REPLACE.

Minor Employee Hygiene

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

INSTRUCTED TO INSTALL AN EXPOSED HAND SINK WITH HOT AND COLD RUNNING WATER, SOAP AND PAPER TOWELS IN THE PREP ROOM WHERE READY TO EAT FOODS SUCH AS PASTRIES, HARDBOILED EGGS ARE PREPARED FOR SERVICE AND DISHES BEING WASHED. NEAREST EXPOSED HAND WASHING SINK IS IN THE EMPLOYEE BREAK ROOM IN A SEPARATE ROOM DOWN THE HALLWAY. MUST PROVIDE THREE STOPPERS FOR THE THREE COMPARTMENT SINK.

Minor Other

REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

MUST PROVIDE INTERNAL THERMOMETERS FOR ALL REFRIGERATION AND FREEZER UNITS.

OCT 2

2014

PASS · 0 violations

SEP 29

2014

PASS W/ CONDITIONS 1 violation 1 CRITICAL

Critical Food Temperature

SANITIZING RINSE FOR EQUIPMENT AND UTENSILS: CLEAN, PROPER TEMPERATURE, CONCENTRATION, EXPOSURE TIME

FOUND LOW TEMPERATURE DISHMACHINE IN USE AND UNABLE TO ADEQUATELY SANITIZE (0PPM-CHLORINE). INSTRUCTED TO HAVE UNIT SERVICED SO THAT IT PROPERLY SANITIZES. ONCE PROPERLY SANITIZING MUST FAX A LETTER TO 312-746-8040 OR EMAIL TO CDPHFOOD@CITYOFCHICAGO.ORG. UNIT WAS TAGGED AND CAN NOT BE USED UNTIL RE-INSPECTED BY CDPH. MUST PROPERLY SET UP THE 3-COMPARTMENT SINK FOR PROPER WASHING, RINSING, AND SANITIZING. CRITICAL VIOLATION 7-38-030

NOV 14

2013

PASS 2 violations

Minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

FOUND INTERIOR OF CABINETS NOT CLEAN AT MAIN KITCHEN.

Minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

FOUND FLOORS NOT CLEAN AT MAIN KITCHEN.

NOV 5

2013

PASS W/ CONDITIONS 3 violations

Serious Documentation & Training

* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

FOUND NO CITY OF CHICAGO SANITATION MANAGER ON PREMISES.(HANDLES MILK AND BAGELS/CREAM CHEESE). ALSO, FOUND NO CITY OF CHICAGO SANITATION CERTIFICATE POSTED. SERIOUS VIOLATION. CITATION ISSUED.

Minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

FOUND INTERIOR OF CABINETS NOT CLEAN AT MAIN KITCHEN.

Minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

FOUND FLOORS NOT CLEAN AT MAIN KITCHEN.

NOV 17

2010

PASS 2 violations

Minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. DETAIL CLEAN THE INTERIOR OF THE FREEZER AND THE CABINETS UNDER THE 3 COMPARTMENT SINK.

Minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. DETAIL CLEAN THE FLOOR IN THE REAR PREP AREA/KITCHENETTE.

Public inspection records from Chicago Department of Public Health. Records current as of 2026-07-05. EatOrBeat reports records and does not rate restaurants. Source dataset →

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