Chicago
52
YOUR CALL

Tortello

1746 W Division St, Chicago, IL 60622 · Wicker Park · Restaurant · High risk
YOUR CALL
52/100

Mostly clean — 3 of 8 passed, one prior failure

Inspections
8
3 passed
Last Inspected
2024-11-15
Pass Rate
38%
1 failure
Score
52/100
YOUR CALL
Passed most recent inspection (2024-11-15)
Failed 1 inspection (2024)
Sanitation issues found across 9 inspections
Food Temperature issues found across 6 inspections
Issues were corrected on re-inspection
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🧽
Sanitation critical
🌡
Food Temperature critical
🧼
Employee Hygiene critical
📋
Documentation & Training critical
📌
Other serious
2024-11-15 Pass Canvass Re-Inspection

No violations found.

2024-10-18 Fail Canvass
CRITICAL 2
serious Food Temperature

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR FOR MEASURING SURFACE TEMPERATURE OF UTENSILS IN HOT WATER DISH MACHINE. INSTRUCTED MANAGER TO PROVIDE IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR. PRIORITY FOUNDATION VIOLATION 7-38-005. ...

critical Food Temperature

HOT & COLD WATER AVAILABLE; ADEQUATE PRESSURE

OBSERVED NO HOT WATER ON PREMISES UPON ARRIVAL. MAXIMUM WATER TEMPERATURE MEASURED AT 65 F THROUGHOUT FACILITY. INSTRUCTED MANAGER TO ENSURE HOT WATER REACHES A MINIMUM TEMPERATURE OF 100 F FOR ALL HAND WASHING SINKS AND 110 F FOR ALL OTHER SINKS. MA...

2023-10-04 Pass Canvass
2
minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

OBSERVED TABLEWARE FORKS STORED ON TOP OF PLATES UNCOVERED IN THE DINING ROOM. INSTRUCTED TO COVER OR WRAP UTENSILS TO PROTECT FROM CONTAMINATION.

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

OBSERVED NO COVERED RECEPTACLE (WASTE CAN WITH LID) INSIDE UNISEX EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED WASTE RECEPTACLE FOR FEMININE HYGIENE PRODUCTS.

2022-05-19 Pass w/ Conditions Canvass
CRITICAL 7
critical Food Temperature

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED FACILITY FOOD HANDLERS PREPARING AND HANDLING�TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS (COOLING PASTA SAUCE, NOODLES) WITHOUT ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER AND CERTIFICATE ON SITE. INFORMED PERSON IN CHARGE CITY OF...

critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO HAND WASHING SIGN AT THE FRONT HAND SINK NEAR THE NOODLE PREPARERS AND THE 2ND UNISEX STAFF/PUBLIC TOLIET ROOM. INSTRUCTED TO PROVIDE AT ALL DESIGNATED HAND SINKS.

serious Sanitation

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED ICE SCOOPER BEING STORED ON A TOWEL IN FRONT OF THE ICE BIN LOCATED BEHIND THE REGISTER. INSTRUCTED ON HOW TO PROPERLY STORE ICE SCOOP BETWEEN USES.

minor Employee Hygiene

PERSONAL CLEANLINESS

OBSERVED TWO MALE FOOD HANDLERS PREPPING DOUGH TO MAKE FRESH NOODLES IN THE FRONT DISPLAY WINDOW WITHOUT HAIR RESTRAINTS. INSTRUCTED PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

OBSERVED NO COVERED RECEPTACLE IN THE 2ND UNISEX STAFF/PUBLIC TOLIET ROOM. INSTRUCTED TO PROVIDE AND MAINTAIN.

minor Documentation & Training

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

OBSERVED EXPIRED FOOD HANDLER CERTIFICATES. INSTRUCTED TO MAINTAIN RECORDS AT ALL TIMES.

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO CERTIFIED FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING. MUST PROVIDE DOCUMENTATION.

2021-02-25 Pass w/ Conditions Canvass
CRITICAL 5
critical Food Temperature

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

FOUND NO CITY OF CHICAGO FOOD SERVICE MANAGER ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS(GROUND PORK, TOMATO SAUCE) ARE PREPARED AND SERVED TO PUBLIC. VALID CITY OF CHICAGO FOOD SERVICE MANAGER MUST BE ON SITE AT ALL TIMES WHEN TIME/ TEM...

critical Sanitation

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

FOUND NO VOMIT AND DIARRHEA PROCEDURE OR CLEANING MATERIALS ON SITE. MUST PROVIDE PROCEDURE AND REQUIRED CLEANING MATERIALS FOR EMPLOYEES TO FOLLOW WHEN RESPONDING TO VOMITING OR DIARRHEAL EVENTS. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.

serious Food Temperature

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

FOUND LOW TEMPERATURE DISH MACHINE AND 3 COMPARTMENT SINK IN USE AT TIME OF INSPECTION. FOUND SANITIZING SOLUTION AT 0 PPM. MUST PROVIDE CHLORINE BASED SANITIZING SOLUTION BETWEEN 50 - 100 PPM. PRIORITY VIOLATION. 7-38-005.CITATION ISSUED.

serious Food Temperature

PROPER COLD HOLDING TEMPERATURES

FOUND TIME/TEMPERATURE CONTROL FOR SAFTEY FOODS: GROUND PORK, TOMATO SAUCE, COOKED MUSHROOM STORED IN FOOD PREPERATION AREA AT TEMPERATURES RANGING FROM 59F- 67F. MUST PROVIDE COLD HOLDING TEMPERATURES ON 41F OR BELOW. INSTRUCTED TO DISCARD AND DENAT...

serious Employee Hygiene

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

FOUND HANDWASHING SINK LOCATED NEXT TO 3 COMPARTMENT SINK PROFUSELY LEAKING FROM DRAIN PIPE. ALSO NOTED, 3 COMPARTMENT SINK DRAIN PIPE LOCATED UNDER SANITIZER BASIN PROFUSELY LEAKING. MUST REPAIR AND MAINTAIN.

2020-07-09 Pass Canvass

No violations found.

2019-12-03 Pass w/ Conditions Canvass
CRITICAL 5
critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO HAND WASHING SIGN OR POSTER NEAR HAND WASHING SINK IN FRONT PREP AND DINING AREA. MUST PROVIDE AND MAINTAIN.

serious Other

PROPER DATE MARKING AND DISPOSITION

OBSERVED IMPROPER DATE MARKING ON TCS FOODS HELD MORE THAN 24 HOURS INSIDE PREP COOLERS. MUST PROVIDE AND MAINTAIN. PRIORITY FOUNDATION VIOLTATION 7-38-005. NO CITATION ISSUED.

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED WIPING CLOTHS STORED ON TOP OF PREP TABLES. MUST PROPERLY STORE WIPNG CLOTHS IN A SANITIZING SOLUTION WHEN NOT IN USE.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED DIRT AND DEBRIS ON FLOOR UNDER AROUND AND BEHING COOKING EQUIPMENT. MUST CLEAN AND MAINTAIN.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST ELEVATE ITEMS 6INCHES OFF THE FLOOR IN REAR STORAGE AREA. MUST USE APPROVED SHELVING.

2019-06-20 Pass w/ Conditions License
CRITICAL 5
critical Documentation & Training

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

THE PERSON IN CHARGE UNABLE TO PROVIDE EMPLOYEE HEALTH POLICY. INSTRUCTED TO PROVIDE EMPLOYEE HEALTH POLICY AND MUST MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-010. NO CITATION ISSUED.

critical Employee Hygiene

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

THE PERSON IN CHARGE UNABLE TO PROVIDE PROCEDURE FOR EMPLOYEE TO FOLLOW WHEN RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED TO PROVIDE PROCEDURE WITH THE NECESSARY ITEMS GLOVES, MASKS, DISPOSABLE MOPS AND APPROPRIATE SANITIZER. PRIORITY FOUN...

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED OPENING INTO WALL INSIDE THE ELETRICAL ROOM. MUST SEAL OPENING AND MAINTAIN.

minor Other

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

FOOD HANDLERS REQUIREMENTS NOT MET NO LOGS RECORDS ON SITE AS REQUIRED.INSTRUCTED TO PROVIDE AND MAINTAIN.

minor Other

ALLERGEN TRAINING AS REQUIRED

CERTIFIED FOOD MANAGERS ON SITE DO NOT HAVE ALLERGEN TRAINING. INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS ON SITE MUST COMPLETE FOOD ALLERGEN TRAINING.

100
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100
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72
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60
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42
Beatnik & Goodfunk

Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
View official record on city data portal →
Eat or Beat scores are independent editorial analysis of public records and do not represent official government ratings.