Chicago
72
YOUR CALL

Ciao! Cafe

939 W Madison St, Chicago, IL 60607 · West Loop · Restaurant · High risk
YOUR CALL
72/100

Passed most recently but 3 prior failures on record

Inspections
14
11 passed
Last Inspected
2025-10-17
Pass Rate
79%
3 failures
Score
72/100
YOUR CALL
Passed most recent inspection (2025-10-17)
Failed 3 inspections (2025, 2017, 2016)
Pest Activity issues found across 2 inspections
Food Temperature issues found across 1 inspection
Issues were corrected on re-inspection
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Sanitation serious 18×
📌
Other serious
🚰
Plumbing & Waste minor
🐀
Pest Activity critical
📦
Food Storage & Handling minor
🌡
Food Temperature critical
📋
Documentation & Training serious
2025-10-17 Pass Canvass Re-Inspection

No violations found.

2025-08-18 Fail Canvass
CRITICAL 1
critical Pest Activity

INSECTS, RODENTS, & ANIMALS NOT PRESENT

OBSERVED THE PEST CONTROL LOG BOOK NOT MAINTAINED WITH A COPY OF ALL SERVICE REPORTS FROM THE PEST CONTROL COMPANY. PREMISES HAS 1 PEST CONTROL RECEIPT DATED 8/12/25. MANAGEMENT INSTRUCTED TO PROVIDE AT LEAST 2 SERVICE REPORTS FROM THE PAST YEAR AN...

2024-07-02 Pass Canvass
1
minor Other

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

OBSERVED NO PROOF OF TRAINING FOR ALL FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN RECORDS AT ALL TIMES.

2022-12-08 Pass Canvass

No violations found.

2020-01-23 Pass Canvass
1
minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

CLEAN FLOOR IN CORNER AREA OF KITCHEN BY DISH MACHINE.

2018-05-11 Pass Canvass
3
minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST DETAIL CLEAN DUST AND DEBRIS FROM BAR SHELVES AND WINDOW SILLS THROUGHOUT.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST DETAIL CLEAN DUST ACCUMULATION FROM ALL CEILING VENTS THROUGHOUT PREMISES.

minor Sanitation

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

MUST ORGANIZE OR REMOVE CLUTTER FROM FRONT OF BAR (GAMES).

2017-11-16 Pass Canvass Re-Inspection
5
minor Food Storage & Handling

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

Inspector Comments: MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

Inspector Comments: MUST CLEAN FOOD DEBRIS FROM BAR SHELVING UNITS.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

Inspector Comments: MUST CLEAN FOOD DEBRIS AND DUST BUILD UP FROM FLOOR IN PREP AND BAR AREA.

minor Plumbing & Waste

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

Inspector Comments: MUST REPLACE MISSING VENTILATION VENT COVER IN KITCHEN.

minor Sanitation

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

Inspector Comments: MUST ELEVATE,REMOVE AND ORGANIZE EXCESSIVE ARTICLES AT COUNTER TOP IN BAR AREA AND REAR STORAGE ROOM ALONG WALLS .

2017-10-27 Fail Canvass
8
serious Sanitation

FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION

OBSERVED FOOD NOT PROTECTED DURING STORAGE.OBSERVED EXCESSIVE BLACK UNKNOWN BUILD UP ON INTERIOR PANEL AND PARTS OF ICE MACHINE AND DRIPPING ON TO ICE IN SIDE OF MACHINE.MUST REMOVE ICE,CLEAN AND SANITIZE ICE MACHINE.(SERIOUS 7-38-005A)

serious Other

* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE THE POSSIBILTY OF POTENTIALLY HAZARDOUS FOODS CAN BE PREPARED,HANDLED AND SERVED AT THIS TIME WHILE THE BAR IS IN OPERATION SUCH (PASTA,SAUSAGE,CUT FRUIT FOR DRINKS).MUST HAVE A CERTIFIED FOOD MANAGER ...

serious Other

PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090

PREVIOUS MINOR VIOLATION FROM REPORT #1970929 11/4/16 NOT CORRECTED #45- NO FOOD HANDLER RECORDS, LOGS AVAILABLE. INSTD TO PROVIDE SAME.(SERIOUS 7-42-090)

minor Food Storage & Handling

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST CLEAN FOOD DEBRIS FROM BAR SHELVING UNITS.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST CLEAN FOOD DEBRIS AND DUST BUILD UP FROM FLOOR IN PREP AND BAR AREA.

minor Plumbing & Waste

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

MUST REPLACE MISSING VENTILATION VENT COVER IN KITCHEN.

minor Sanitation

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

MUST ELEVATE,REMOVE AND ORGANIZE EXCESSIVE ARTICLES AT COUNTER TOP IN BAR AREA AND REAR STORAGE ROOM ALONG WALLS .

2016-11-04 Pass Complaint Re-Inspection
2
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

CUTTING BOARD AT FRONT LINE STAINED, WITH DEEP, DARK, GROOVES. INSTD TO REPAIR/REPLACE AND MAINTAIN CUTTING BOARDS.

minor Other

FOOD HANDLER REQUIREMENTS MET

NO FOOD HANDLER RECORDS, LOGS AVAILABLE. INSTD TO PROVIDE SAME.

2016-10-28 Fail Complaint
CRITICAL 8
critical Food Temperature

POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

LARGE CONTAINER OF COOKED PASTA MARINARA SAUCE AT IMPROPER TEMPERATURE OF 49.7F IN COOLER. PRODUCT DISCARDED AND DENATURED AT THIS TIME. APPROX 5LBS. $20 VALUE. CITATION ISSUED 7-38-005A CRITICAL.

critical Pest Activity

NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

NO CURRENT PEST CONTROL LOGBOOK OR RECENT PROOF OF SERVICE. INSTD TO PROVIDE CURRENT PEST CONTROL LOGBOOK AND CURRENT PROOF OF SERVICE/RECEIPTS. CITATION ISSUED 7-38-020 SERIOUS.

serious Documentation & Training

* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

NO VALID CITY OF CHICAGO CERTIFICATE POSTED, NOR CERTIFIED MANAGER ON DUTY WHILE HANDLING POTENTIALLY HAZARDOUS FOODS (SAUSAGE). CITATION ISSUED 7-38-012A SERIOUS.

serious Other

* INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS

NO INSPECTION REPORT SUMMARY POSTED OR VISIBLE TO CUSTOMERS. INSTD TO HAVE VISIBLE AND DISPLAYED TO CUSTOMERS AT ALL TIMES. CITATION ISSUED 7-42-010B SERIOUS.

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

RUBBER GASKET LOOSE, TORN AT FRONT COOLER IN POOR REPAIR, USING TAPE. INSTD TO REPAIR GASKET PROPERLY. CUTTING BOARD AT FRONT LINE STAINED, WITH DEEP, DARK, GROOVES. INSTD TO REPAIR/REPLACE AND MAINTAIN CUTTING BOARDS.

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

INTERIOR PANEL OF ICE MACHINE WITH SLIGHT BUILD-UP. INSTD TO CLEAN AND MAINTAIN.

minor Plumbing & Waste

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

LARGE POT UNABLE TO COMPLETELY SUBMERGE IN BASIN OF 3-COMPARTMENT SINK. INSTD TO PROVIDE LARGE ENOUGH 3-COMPARTMENT SINK FOR COMPLETE SUBMERSION OF LARGEST PIECE OF EQUIPMENT. REPAIR BROKEN FAUCET HANDLE AT EXPOSED HANDSINK. REPLACE SAME.

minor Other

FOOD HANDLER REQUIREMENTS MET

NO FOOD HANDLER RECORDS, LOGS AVAILABLE. INSTD TO PROVIDE SAME.

2011-10-14 Pass Canvass
2
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. The shelving and utensils are dirty, clean the kitchen shelving and utensils.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

The walls and ceilings shall be in good repair and easily cleaned. The walls are greasy in the kitchen. Clean and repaint the walls.

2010-12-08 Pass Canvass
2
minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. The ice machine has a dirty buildup which needs to be sanitized.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

The walls and ceilings shall be in good repair and easily cleaned. The wall tiles have dirty grout and need to be cleaned.

2010-11-16 Pass Canvass

No violations found.

2010-08-09 Pass Canvass

No violations found.

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
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