Chicago
29
BEAT

Hero Coffee Bar

2950 N Sheridan Rd, Chicago, IL 60657 · Lakeview · Restaurant · Medium risk
BEAT
29/100

Troubled record — failed 4 of 9 inspections for sanitation, documentation & training

Inspections
9
4 passed
Last Inspected
2025-05-05
Pass Rate
44%
4 failures
Score
29/100
BEAT
Passed most recent inspection (2025-05-05)
Failed 4 inspections (2025, 2024, 2019...)
Sanitation issues found across 20 inspections
Documentation & Training issues found across 6 inspections
Issues were corrected on re-inspection
Advertisement · 300×250
🧽
Sanitation critical 20×
📋
Documentation & Training critical
🔧
Facility Condition minor
🧼
Employee Hygiene critical
📦
Food Storage & Handling minor
📌
Other minor
🐀
Pest Activity critical
2025-05-05 Pass Complaint Re-Inspection
2
minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-201.11 - OBSERVED DISCOLORED CEILING TILES IN KITCHEN AND CEILING VENT IN GUEST/EMPLOYEE WASHROOM ABOVE TOILET WITH HEAVY DUST. INSTRUCTED TO CLEAN AND MAINTAIN.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

6-202.11 - NOTED MISSING LIGHT SHIELD IN KITCHEN ABOVE FOOD PREP AREA, INSTRUCTED TO PROVIDE OR MAINTAIN PROOF ON SITE STATING THAT THE LIGHT BULBS USED ARE SHATTERPROOF.

2025-04-25 Fail Complaint
CRITICAL 10
critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

NOTED NO HANDWASH SIGNAGE AT COFFEE STATION HANDSINK. INSTRUCTED TO PROVIDE AND MAINTAIN TO ENSURE PROPER USE OF HANDSINK.

serious Sanitation

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED INTERIOR OF NEAR EMPTY COFFEE STATION ICE MACHINE NOT CLEAN. NOTED TWO STRANDS OF HAIR ON INTERIOR SURFACE AND SLIGHT DISCOLORATION ON EXTERIOR PLATE OF ICE DISPENSER. INSTRUCTED TO REMOVE ICE AND CLEAN, SANITIZE AND MAINTAIN.

serious Sanitation

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED SET UP 3 COMPARTMENT SINK IN KITCHEN AND BUCKETS AT FRONT COFFEE STATION WITH CHLORINE SANITIZING SOLUTION WITH A CONCENTRATION OF 200 PPM. INSTRUCTED PERSON IN CHARGE TO MAKE SOLUTIONS WITH 50-100 PPM OF CHLORINE FOR SANITIZING BUCKETS AND ...

minor Other

37. FOOD PROPERLY LABELED; ORIGINAL CONTAINER

minor Employee Hygiene

PERSONAL CLEANLINESS

NOTED NO HAIR RESTRAINTS ON ANY FOOD HANDLERS AT COFFEE STATION. INSTRUCTED TO PROVIDE AND MAINTAIN.

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED WHITE AND ORANGE WIPING CLOTHS ON VARIOUS SURFACES AT COFFEE STATION AND ON CUTTING BOARD IN KITCHEN. INSTRUCTED TO PROVIDE AND HOLD WIPING CLOTHS IN BUCKETS WITH SANIZITER IN BETWEEN USE TO PREVENT CONTAMINATION OF FOOD CONTACT SURFACES.

serious Sanitation

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

OBSERVED NO CHEMICAL TEST KIT ON SITE FOR CHLORINE SANITIZER USED IN KITCHEN AND IN SANITIZING BUCKETS HOLDING WIPING CLOTHS. INSTRUCTED MANAGER TO PROVIDE TEST KIT FOR PROPER CONCENTRATION IN SANITIZING SOLUTIONS. PRIORITY FOUNDATION VIOLATION #7-38...

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

NOTED VARIOUS CEILING TILES ABOVE FOOD PREP AND COOKING EQUIPMENT IN KITCHEN COVERED/REPAIRED WITH ALUMINUM FILM AND BLUE TAPE. INSTRUCTED TO PROPERLY REPAIR AND MAINTAIN.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED DISCOLORED CEILING TILES IN KITCHEN AND CEILING VENT IN GUEST/EMPLOYEE WASHROOM ABOVE TOILET WITH HEAVY DUST. INSTRUCTED TO CLEAN AND MAINTAIN.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

NOTED MISSING LIGHT SHIELD IN KITCHEN ABOVE FOOD PREP AREA, INSTRUCTED TO PROVIDE OR MAINTAIN PROOF ON SITE STATING THAT THE LIGHT BULBS USED ARE SHATTERPROOF.

2024-08-13 Pass Canvass Re-Inspection
1
minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

OBSERVED NO SELF CLOSING DOOR AT THE BATHROOM. INSTRUCTED TO PROVIDE A SELF CLOSING DOOR AT BATHROOM.

2024-08-06 Fail Canvass
CRITICAL 4
critical Documentation & Training

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

NO PERSON IN CHARGE PRESENT AT THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.

critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO MANAGER WITH A VALID CITY OF CHICAGO FOOD CERTIFICATE ON SITE AT TIME OF INSPECTION. INSTRUCTED CURRENT PERSON IN CHARGE THAT A MANAGER WITH A VALID CITY OF CHICAGO FOOD CERTIFICATE MUST BE PRESENT DURING ALL HOURS OF OPERATION WHILE TCS ...

critical Pest Activity

INSECTS, RODENTS, & ANIMALS NOT PRESENT

OBSERVED NO MAINTAINED PEST CONTROL LOG BOOK CONTAINING RECENT SERVICE REPORTS OR THE PEST CONTROL COMPANY'S ILLINOIS DEPARTMENT OF PUBLIC HEALTH LICENSE NUMBER. INSTRUCTED MANAGER TO PROVIDE A MAINTAINED PEST CONTROL LOG BOOK CONTAINING ALL NECESSAR...

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

OBSERVED NO SELF CLOSING DOOR AT THE BATHROOM. INSTRUCTED TO PROVIDE A SELF CLOSING DOOR AT BATHROOM.

2020-06-15 Pass Canvass
2
minor Employee Hygiene

PERSONAL CLEANLINESS

NOTED EMPLOYEES AT THE PREP AND DISHWASH AREA PREPARING FOOD WITH NO HAIR RESTRAINTS OR PROTECTION. INSTRUCTED TO WEAR HAIR RESTRAINTS OR PROTECTION AT ALL TIMES.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED DUST/DEBRIS ON WALLS AROUND AND BEHIND MOP SINK. MUST CLEAN WALLS AND MAINTAIN.

2019-11-14 Pass Canvass Re-Inspection
2
minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

NOTED WASH ROOMS ON PREMISE WITH GARBAGE RECEPTACLES AND NO LIDS. INSTRUCTED TO PROVIDE TRASH CANS WITH LIDS AT ALL WOMEN WASH ROOMS AND UNISEX WASH ROOMS

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

ACCUMULATED DUST ON DUCT VENT ABOVE THE COOKING GRILL. MUST CLEAN AND MAINTAIN.

2019-11-05 Fail Canvass
CRITICAL 7
critical Documentation & Training

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

NO PERSON IN CHARGE PRESENT AT THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED. -

critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

NO PERSON IN CHARGE WITH A CITY OF CHICAGO SANITATION CERTIFICATE ON SITE DURING THE INSPECTION. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO ORIGINAL FOOD CERTIFICATE MUST BE POSTED AT ALL TIMES AND ALSO THE PERSON IN CHARGE MUST HAVE A CITY OF CHIC...

minor Employee Hygiene

PERSONAL CLEANLINESS

NOTED FEMALE EMPLOYEES AT THE PREP AREA PREPARING FOOD WITH NO HAIR RESTRAINTS OR PROTECTION. INSTRUCTED TO WEAR HAIR RESTRAINTS OR PROTECTION AT ALL TIMES

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

NOTED DIRTY WIPING CLOTHS ON PREP TABLES AT FRONT AND REAR PREP AREAS. NOT PROPERLY STORED. INSTRUCTED TO PROPERLY STORE ALL WASHCLOTHS IN A SANITIZING SOLUTION ESPECIALLY WHEN NOT IN USE

serious Sanitation

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

NOTED NO SANITIZER TEST STRIP KIT ON SITE AT THE TIME OF INSPECTION. INSTRUCTED TO HAVE A TEST STRIP KIT ON SITE AT ALL TIMES TO PROPERLY MONITOR THE STRENGTH OF THE SANITIZER PF. PRIORITY FOUNDATION. 7-38-005

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

NOTED WASH ROOMS ON PREMISE WITH GARBAGE RECEPTACLES AND NO LIDS. INSTRUCTED TO PROVIDE TRASH CANS WITH LIDS AT ALL WOMEN WASH ROOMS AND UNISEX WASH ROOMS -

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

ACCUMULATED DUST ON DUCT VENT ABOVE THE COOKING GRILL. MUST CLEAN AND MAINTAIN.

2018-09-18 Pass w/ Conditions License Re-Inspection
CRITICAL 5
critical Documentation & Training

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

2-201.11 FOUND NO EMPLOYEE HEALTH POLICY AT PREMISES. PRIORITY FOUNDATION. NO CITATION ISSUED. MUST PROVIDE.

critical Sanitation

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

2-501.11 FOUND NO VOMIT AND DIARRHEAL CLEANING PROCEDURE. PRIORITY FOUNDATION. NO CITATION ISSUED. MUST PROVIDE.

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

3-307.11 FOUND NO SPLASHGUARD BETWEEN SINK AND PREPARATION COOLER AT SIDE PREPARATION AREAS.MUST PROVIDE.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-201.11 FOUND CEMENT WALL PILLARS BEHIND FRONT COUNTER NOT SMOOTH AND EASY TO CLEAN. MUST COVER.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

4-301.14 FOUND NO EXHAUST HOOD FOR FLAT TOP GRILL AT PREPARATION AREAS. MUST PROVIDE.

2018-09-12 Fail License
CRITICAL 6
critical Documentation & Training

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

2-201.11 FOUND NO EMPLOYEE HEALTH POLICY AT PREMISES. PRIORITY FOUNDATION. NO CITATION ISSUED. MUST PROVIDE.

critical Sanitation

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

2-501.11 FOUND NO VOMIT AND DIARRHEAL CLEANING PROCEDURE. PRIORITY FOUNDATION. NO CITATION ISSUED. MUST PROVIDE.

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

3.306.11 FOUND FOOD GUARD TOO SHORT AT FRONT COUNTER. PRIORITY VIOLATION. NO CITATION ISSUED. 7-38-005. FOOD GUARD MUST BE 60INCHES IN HEIGHT FROM FLOOR.

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

3-307.11 FOUND NO SPLASHGUARD BETWEEN SINK AND PREPARATION COOLER AT SIDE PREPARATION AREAS.MUST PROVIDE.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-201.11 FOUND CEMENT WALL PILLARS BEHIND FRONT COUNTER NOT SMOOTH AND EASY TO CLEAN. MUST COVER.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

4-301.14 FOUND NO EXHAUST HOOD FOR FLAT TOP GRILL AT PREPARATION AREAS. MUST PROVIDE.

100
Chilam Balam
100
Country Club
67
Barangaroos Aussie Pies
66
Noodles & Company
35
Wrigley BBQ

Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
View official record on city data portal →
Eat or Beat scores are independent editorial analysis of public records and do not represent official government ratings.