HYATT PLACE CHICAGO DOWNTOWN THE LOOP.

Chicago Health Dept

28 N FRANKLIN · LOOP, CHICAGO

Passed most recent inspection (Dec 2025), 1 critical violation noted.

12 inspections on record since 2017 · Last inspected Dec 2025 · 1 critical violation in the last 12 months.

THE NUMBERS

INSPECTIONS

VIOLATIONS

total on record

LAST INSPECTED

DEC 2025

INSPECTION HISTORY

DEC 30

2025

PASS W/ CONDITIONS 2 violations 1 CRITICAL

Critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

No certified food service manager on site while handling and serving TCS foods ( eggs, milk ) instructed to obtain. Priority foundation violation 7-38-012.

Serious Food Temperature

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

No irreversible registering temperature indicator provided and readily accessible for measuring the utensil surface temperature for establishment that have a hot water mechanical warewashing . Priority foundation violation 7-38-005.

AUG 27

2024

PASS W/ CONDITIONS 5 violations 3 CRITICAL

Minor Other

1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

Critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

No certified food service manager on site while handling and serving TCS foods ( beef, chicken.... ) instructed to obtain. Priority foundation violation 7-38-012.

Critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

No hands washing signs in restrooms. instructed to post.

Critical Pest Activity

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Fly traps mounted above open food and clean utensils in kitchen, instructed to remove.

Minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Employees personal items ( purses, shoes...) stored in kitchen prep area, instructed to keep away

AUG 4

2023

PASS 3 violations

Minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

3-305.11 OBSERVED FOOD BOXES STORED ON THE FLOOR IN THE WALK-IN COOLER, WALK-IN FREEZER AND STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.

Minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

4-501.13 OBSERVED FOOD DEBRIS SPLASHED IN THE INTERIOR OF THE MICROWAVE IN THE KITCHEN. INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.

Minor Other

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

OBSERVED NO PROOF OF TRAINING FOR ALL FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN RECORDS AT ALL TIMES.

JUL 28

2023

FAIL 9 violations 3 CRITICAL

Critical Food Temperature

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED PERSON IN CHARGE WITHOUT ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER CERTIFICATE ON SITE WHILE PREPARING AND HANDLING TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS DURING INSPECTION. PRESENTED SERVSAFE'S CERT WITH 04/03/2023 EXAM DATE. INFORMED PERSON IN CHARGE OF THE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE DURING TCS FOOD PREP, COOKING, SERVING, AND OPERATING HOURS. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.

Critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED HOT WATER ABOVE 110F AT THE EXPOSED HANDWASHING SINK LOCATED IN THE FRONT FOOD PREP AREA. NO COLD WATER WAS PROVIDED TO THE EXPOSED HANDWASHING SINK. MUST PROVIDE HOT WATER BETWEEN 100-120F AT THE HANDWASHING SINKS. PRIORITY FOUNDATION 7-38-030(C). CITATION ISSUED.

Critical Other

FOOD IN GOOD CONDITION, SAFE, & UNADULTERATED

OBSERVED MOLD GROWING IN THE CONTAINER OF MARINARA SAUCE STORED IN THE BOTTOM PREP COOLER. THE MANAGER IMMEDIATELY HAD THE EMPLOYEE DISCARD OF 1LB LBS OF PRODUCTS $20.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-050(A) CITATION ISSUED

Serious Food Temperature

PROPER DATE MARKING AND DISPOSITION

OBSERVED READY-TO-EAT, TIME/TEMPERATURE CONTROL FOR SAFETY (TCS) FOODS (MARINARA, SALSA) NOT DATE MARKED TO INDICATE THE PRODUCT'S NAME AND DATE IN WHICH THE FOOD MUST BE SOLD, DISCARDED OR CONSUMED WITHIN 7 DAYS. INSTRUCTED TO PROVIDE PROPER LABELS FOR DATE MARKING AND DISCARD DATE FOR REFRIGERATED, READY-TO-EAT, TCS FOODS HELD OVER 24HRS PLACED IN ALL COLD-HOLDING UNITS. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.

Minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED FOOD BOXES STORED ON THE FLOOR IN THE WALK-IN COOLER, WALK-IN FREEZER AND STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.

Minor Employee Hygiene

PERSONAL CLEANLINESS

OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED THE PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.

Minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED FOOD DEBRIS AND SPLASHED IN THE INTERIOR OF THE MICROWAVE IN THE KITCHEN. INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.

Serious Employee Hygiene

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED DRAINPIPE LEAKING UNDER HAND WASHING SINK IN THE FRONT FOOD PREP AREA. INSTRUCTED TO REPAIR LEAKING DRAINPIPE.

Minor Other

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

OBSERVED NO PROOF OF TRAINING FOR ALL FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN RECORDS AT ALL TIMES.

APR 19

2023

PASS W/ CONDITIONS 4 violations 1 CRITICAL

Critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

6-301.11 OBSERVED HANDSINK IN THE PREP AREA NOT STOCKED WITH HAND SOAP. INFORMED THE PERSON IN CHARGE THAT HAND SOAP MUST BE AVAILABLE AT HANDSINKS AT ALL TIMES. FOOD HANDLERS OBTAINED HAND SOAP FOR THE HAND SINK DURING THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION ISSUED.

Serious Sanitation

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

4-602.11(B-E) OBSERVED AN ICE SCOOPER BEING STORED ON THE LEFT WALL WITH THE FOOD CONTACT SURFACE EXPOSED. INSTRUCTED ON HOW TO STORE ICE SCOOP BETWEEN USES PROPERLY.

Minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

5-205.15 OBSERVED A LEAK AT THE ONE-COMPARTMENT SINK DRAINPIPE WHILE THE WATER WAS RUNNING. INSTRUCTED TO REPAIR AND MAINTAIN.

Minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-501.12 OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP DISH AREA, AROUND DISH MACHINE, PREP TABLES, AND ALL COOKING EQUIPMENT TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP, AND GREASE. INSTRUCTED TO INCREASE CLEANING FREQUENCY AND MAINTAIN AT ALL TIMES.

show all 12 inspections →

MAR 7

2023

PASS W/ CONDITIONS 5 violations 1 CRITICAL

Critical Food Temperature

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

THE OBSERVED FACILITY DID NOT PROVIDE A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE FOR EMPLOYEES WORKING ON-SITE. INFORMED A CERTIFIED MANAGER WITH A CURRENT CITY OF CHICAGO CERTIFICATE MUST BE ON PREMISES AT ALL TIMES, AND A VALID MUST REMAIN POSTED ON SITE WHENEVER TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS ARE BEING PREPARED, HANDLED, AND OR SERVED. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.

Serious Sanitation

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED ICE SCOOPER BEING STORED ON THE LEFT WALL WITH THE FOOD CONTACT SURFACE EXPOSED. INSTRUCTED ON HOW TO STORE ICE SCOOP BETWEEN USES PROPERLY.

Serious Chemical Safety

PROPER DATE MARKING AND DISPOSITION

OBSERVED TCS FOODS WITHOUT LABELS IN THE BOTTOM PREP COOLER. INSTRUCTED TO PROVIDE DISCARD OR USE BY LABELS ON MARINARA AND GROUND BEEF AND MAINTAIN ON ALL PREPARED FOOD ITEMS HELD ON SITE FOR MORE THAN 24 HOURS. PRIORITY FOUNDATION VIOLATION. 7-38-005. CITATION ISSUED.

Minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED THE INTERIOR OF THE WALK-IN COOLER AND FREEZER IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.

Minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP DISH AREA, AROUND DISH MACHINE, PREP TABLES, AND ALL COOKING EQUIPMENT TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP, AND GREASE. INSTRUCTED TO INCREASE CLEANING FREQUENCY AND MAINTAIN AT ALL TIMES.

NOV 24

2020

PASS 3 violations 1 CRITICAL

Critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO HAND WASHING SIGN AT THE HAND SINK BEHIND THE BAR. INSTRUCTED TO PROVIDE.

Minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST CLEAN DEBRIS BUILD UP FROM FLOOR ALONG WALL BASES IN FRONT BAR AREA AND DRAIN BOARDS.

Minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED A BURNT OUT LIGHTS ON THE CEILING IN THE KITCHEN NEAR THE POT AND PAN AREA. INSTRUCTED TO PROVIDE AND MAINTAIN.

AUG 29

2019

PASS W/ CONDITIONS 3 violations 1 CRITICAL

Critical Documentation & Training

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

2-102.14(O) OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE EMPLOYEE HEALTH POLICY AND SIGNATURES FOR REVIEW. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED

Serious Food Temperature

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

4-204.115 OBSERVED FACILITY NOT MEETING WARE WASHING REQUIREMENTS; NO TEMPERATURE MEASURING DEVICE FOR HIGH TEMPERATURE WARE WASHING MACHINE INTERNAL SURFACE OF DISH. INFORMED PERSON IN CHARGE FACILITY MUST MEET REQUIREMENTS, OBTAIN MEASURING DEVICE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.

Minor Other

ALLERGEN TRAINING AS REQUIRED

2-102.13 OBSERVED FACILITY FOOD SERVICE SANITATION MANAGERS WITHOUT REQUIRED ALLERGEN TRAINING CERTIFICATION. MUST OBTAIN AND MAINTAIN.

AUG 21

2019

PASS W/ CONDITIONS 9 violations 6 CRITICAL

Critical Documentation & Training

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

2-102.14 OBSERVED LICENSEE HOLDER DESIGNATED PERSON IN CHARGE DOES NOT HAVE A ORIGINAL CITY OF CHICAGO CERTIFIED FOOD SAFETY MANAGER CERTIFICATE.DESIGNATED PERSON IN CHARGE DOES NOT HAVE PROOF OF ENROLLMENT INCLUDING OR ORIGINAL CITY OF CHICAGO FOOD SAFETY MANAGER CERTIFICATE ON SITE OR FOR REVIEW. EDUCATED PERSON IN CHARGE OF PROPER FOOD HANDLING DUTIES AND RESPONSIBILITIES.

Critical Food Temperature

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

2-101.11 OBSERVED FACILITY WITHOUT VALID ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER AND CERTIFICATE ON SITE OR POSTED. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE DURING TEMPERATURE CONTROL FOR SAFETY(TCS) FOOD PREP, COOKING, SERVING AND DURING OPERATING HOURS. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.

Critical Documentation & Training

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

2-102.14(O) OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE EMPLOYEE HEALTH POLICY AND SIGNATURES FOR REVIEW. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED

Critical Employee Hygiene

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

2-501.11 OBSERVED NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY IN PLACE AND KIT (GLOVES, FACE MASKS, DISPOSABLE MOPS, SANITIZER) ON SITE. KIT MUST MATCH POLICY IN PLACE FOR FACILITY. MUST PROVIDE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION. 7-38-005.NO CITATION ISSUED.

Critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED FACILITY WITH OUT HAND SOAP AT HAND SINK IN REAR WARE WASHING AREA. MUST OBTAIN AND MAINTAIN HAND SOAP AT HAND SINK IN FACILITY AT ALL TIME. PRIORITY FOUNDATION VIOLATION 7-38-030 (C) CITATION ISSUED

Critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED FACILITY NOT MEETING HAND SINK REQUIREMENTS. HAND SINK NOT ACCESSIBLE FOR HAND WASHING CONTAINERS AND BUCKETS ALL STORED INSIDE SINK. INFORMED PERSON IN CHARGE HAND SINK IS FOR HAND WASHING ONLY AND MUST BE ACCESSIBLE AT ALL TIME. 7-38-030(C) PRIORITY FOUNDATION VIOLATION CITATION CONSOLIDATED WITH ABOVE

Serious Food Temperature

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Serious Food Temperature

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

4-501.110 OBSERVED LOW TEMPERATURE WARE WASHING MACHINE NOT MEET WASH SOLUTION TEMPERATURE REQUIREMENTS, WASH SOLUTION AT 107 DEGREES F. INFORMED PERSON IN CHARGE WASH SOLUTION REQUIREMENTS MUST BE MEET AND MAINTAINED. PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED .

Minor Other

ALLERGEN TRAINING AS REQUIRED

2-102.13 OBSERVED FACILITY FOOD SERVICE SANITATION MANAGERS WITHOUT REQUIRED ALLERGEN TRAINING CERTIFICATION. MUST OBTAIN AND MAINTAIN.

APR 23

2018

PASS 1 violation

Minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

DUSTY LIGHT SHIELDS IN PREP AREA. INSTRUCTED TO CLEAN/MAINTAIN

APR 16

2018

FAIL 3 violations

Serious Documentation & Training

* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

NO VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE POSTED. POTENTIALLY HAZARDOUS FOODS ARE BEING PREPARED AND SERVED, EGGS, SAUSAGE,ETC). SERIPUS VIOLATION 7-38-012.

Serious Food Temperature

DISH MACHINES: PROVIDED WITH ACCURATE THERMOMETERS, CHEMICAL TEST KITS AND SUITABLE GAUGE COCK

WASH AND FINAL RINSE THERMOMETERS, (GAUGE COCK) NOT OPERABLE ON HIGH TEMPERATURE DISH MACHINE. INSTRUCTED MANAGER TO REPAIR THERMOMETERS AND MAINTAIN FINAL RINSE AT 180F. SERIOUS VIOLATION 7-38-030

Minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

DUSTY LIGHT SHIELDS IN PREP AREA. INSTRUCTED TO CLEAN/MAINTAIN.

MAR 21

2017

PASS 5 violations

Minor Chemical Safety

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

Found prepackaged, potentially hazardous foods (salads, sandwiches, etc.) without proper label in front display case. Must provide the following information on prepackaged, self service items: Manufacturer name and address, list of ingredients, and date. Must maintain same.

Minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

Found all compressors inside cabinets, under refrigeration tables in customer self service area, with excessive dust build up. Must remove, clean and sanitize this area. Must maintain same.

Minor Pest Activity

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

Found excessive debris and dust build up under shelves in dry storage room, in kitchen. Must detail clean and maintain. Found excessive dirt build up on floor drain (and area around drain) under 1 compartment sink, near coffee station, in kitchen area. Must detail clean this area. Must maintain same. Found uncovered floor drain under the refrigeration table on left side of customer serving area (inside cabinet). Must provide floor drain cover to prevent pest entry. Must maintain same.

Minor Plumbing & Waste

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

Found the following machines without backflow prevention device installed: 2ND fl utility sink; coffee machine in bar; juice machine in kitchen; and coffee machine in kitchen. Must install a backflow prevention device on all appliances connected to a water source. Must maintain same.

Minor Other

REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

Found front display case cooler without thermometer. Must provide thermometers in a conspicuous place in all refrigeration units. Must maintain same.

Public inspection records from Chicago Department of Public Health. Records current as of 2026-07-05. EatOrBeat reports records and does not rate restaurants. Source dataset →

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