DEC 30
2025
PASS W/ CONDITIONS
2 violations1 CRITICALDETAILS
SANITARY INSPECTION RECORD — CITY OF CHICAGO
✕
HYATT PLACE CHICAGO DOWNTOWN THE LOOP.
BEAT. 22/100
28 N FRANKLIN · LOOP, CHICAGO
Last inspected December 30, 2025 · passed with conditions
Failed 2 of 12 inspections. 17 critical violations on the cumulative record. Pattern of issues, not a one-off.
THE NUMBERS
INSPECTIONS
12
4 passed · 6 w/ conditions · 2 failed
VIOLATIONS
52
includes 17 critical
RECORDS COVER
8 YEARS
since Mar 2017
INSPECTION HISTORY
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
No certified food service manager on site while handling and serving TCS foods ( eggs, milk ) instructed to obtain. Priority foundation violation 7-38-012.
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
No irreversible registering temperature indicator provided and readily accessible for measuring the utensil surface temperature for establishment that have a hot water mechanical warewashing . Priority foundation violation 7-38-005.
AUG 272024PASS W/ CONDITIONS5 violations3 CRITICALDETAILS
AUG 27
2024
PASS W/ CONDITIONS
5 violations3 CRITICALDETAILS
1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
No certified food service manager on site while handling and serving TCS foods ( beef, chicken.... ) instructed to obtain. Priority foundation violation 7-38-012.
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
No hands washing signs in restrooms. instructed to post.
INSECTS, RODENTS, & ANIMALS NOT PRESENT
Fly traps mounted above open food and clean utensils in kitchen, instructed to remove.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
Employees personal items ( purses, shoes...) stored in kitchen prep area, instructed to keep away
AUG 42023PASSED3 violationsDETAILS
AUG 4
2023
PASSED
3 violationsDETAILS
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
3-305.11 OBSERVED FOOD BOXES STORED ON THE FLOOR IN THE WALK-IN COOLER, WALK-IN FREEZER AND STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
4-501.13 OBSERVED FOOD DEBRIS SPLASHED IN THE INTERIOR OF THE MICROWAVE IN THE KITCHEN. INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
OBSERVED NO PROOF OF TRAINING FOR ALL FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN RECORDS AT ALL TIMES.
JUL 282023FAILED9 violations3 CRITICALDETAILS
JUL 28
2023
FAILED
9 violations3 CRITICALDETAILS
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
OBSERVED PERSON IN CHARGE WITHOUT ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER CERTIFICATE ON SITE WHILE PREPARING AND HANDLING TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS DURING INSPECTION. PRESENTED SERVSAFE'S CERT WITH 04/03/2023 EXAM DATE. INFORMED PERSON IN CHARGE OF THE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE DURING TCS FOOD PREP, COOKING, SERVING, AND OPERATING HOURS. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
OBSERVED HOT WATER ABOVE 110F AT THE EXPOSED HANDWASHING SINK LOCATED IN THE FRONT FOOD PREP AREA. NO COLD WATER WAS PROVIDED TO THE EXPOSED HANDWASHING SINK. MUST PROVIDE HOT WATER BETWEEN 100-120F AT THE HANDWASHING SINKS. PRIORITY FOUNDATION 7-38-030(C). CITATION ISSUED.
FOOD IN GOOD CONDITION, SAFE, & UNADULTERATED
OBSERVED MOLD GROWING IN THE CONTAINER OF MARINARA SAUCE STORED IN THE BOTTOM PREP COOLER. THE MANAGER IMMEDIATELY HAD THE EMPLOYEE DISCARD OF 1LB LBS OF PRODUCTS $20.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-050(A) CITATION ISSUED
PROPER DATE MARKING AND DISPOSITION
OBSERVED READY-TO-EAT, TIME/TEMPERATURE CONTROL FOR SAFETY (TCS) FOODS (MARINARA, SALSA) NOT DATE MARKED TO INDICATE THE PRODUCT'S NAME AND DATE IN WHICH THE FOOD MUST BE SOLD, DISCARDED OR CONSUMED WITHIN 7 DAYS. INSTRUCTED TO PROVIDE PROPER LABELS FOR DATE MARKING AND DISCARD DATE FOR REFRIGERATED, READY-TO-EAT, TCS FOODS HELD OVER 24HRS PLACED IN ALL COLD-HOLDING UNITS. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
OBSERVED FOOD BOXES STORED ON THE FLOOR IN THE WALK-IN COOLER, WALK-IN FREEZER AND STORAGE AREAS. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST SIX INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
PERSONAL CLEANLINESS
OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED THE PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED FOOD DEBRIS AND SPLASHED IN THE INTERIOR OF THE MICROWAVE IN THE KITCHEN. INSTRUCTED TO CLEAN AND MAINTAIN AT ALL TIMES.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED DRAINPIPE LEAKING UNDER HAND WASHING SINK IN THE FRONT FOOD PREP AREA. INSTRUCTED TO REPAIR LEAKING DRAINPIPE.
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
OBSERVED NO PROOF OF TRAINING FOR ALL FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN RECORDS AT ALL TIMES.
APR 192023PASS W/ CONDITIONS4 violations1 CRITICALDETAILS
APR 19
2023
PASS W/ CONDITIONS
4 violations1 CRITICALDETAILS
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
6-301.11 OBSERVED HANDSINK IN THE PREP AREA NOT STOCKED WITH HAND SOAP. INFORMED THE PERSON IN CHARGE THAT HAND SOAP MUST BE AVAILABLE AT HANDSINKS AT ALL TIMES. FOOD HANDLERS OBTAINED HAND SOAP FOR THE HAND SINK DURING THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION ISSUED.
FOOD-CONTACT SURFACES: CLEANED & SANITIZED
4-602.11(B-E) OBSERVED AN ICE SCOOPER BEING STORED ON THE LEFT WALL WITH THE FOOD CONTACT SURFACE EXPOSED. INSTRUCTED ON HOW TO STORE ICE SCOOP BETWEEN USES PROPERLY.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
5-205.15 OBSERVED A LEAK AT THE ONE-COMPARTMENT SINK DRAINPIPE WHILE THE WATER WAS RUNNING. INSTRUCTED TO REPAIR AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
6-501.12 OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP DISH AREA, AROUND DISH MACHINE, PREP TABLES, AND ALL COOKING EQUIPMENT TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP, AND GREASE. INSTRUCTED TO INCREASE CLEANING FREQUENCY AND MAINTAIN AT ALL TIMES.
show all 12 inspections →
MAR 72023PASS W/ CONDITIONS5 violations1 CRITICALDETAILS
MAR 7
2023
PASS W/ CONDITIONS
5 violations1 CRITICALDETAILS
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
THE OBSERVED FACILITY DID NOT PROVIDE A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE FOR EMPLOYEES WORKING ON-SITE. INFORMED A CERTIFIED MANAGER WITH A CURRENT CITY OF CHICAGO CERTIFICATE MUST BE ON PREMISES AT ALL TIMES, AND A VALID MUST REMAIN POSTED ON SITE WHENEVER TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS ARE BEING PREPARED, HANDLED, AND OR SERVED. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.
FOOD-CONTACT SURFACES: CLEANED & SANITIZED
OBSERVED ICE SCOOPER BEING STORED ON THE LEFT WALL WITH THE FOOD CONTACT SURFACE EXPOSED. INSTRUCTED ON HOW TO STORE ICE SCOOP BETWEEN USES PROPERLY.
PROPER DATE MARKING AND DISPOSITION
OBSERVED TCS FOODS WITHOUT LABELS IN THE BOTTOM PREP COOLER. INSTRUCTED TO PROVIDE DISCARD OR USE BY LABELS ON MARINARA AND GROUND BEEF AND MAINTAIN ON ALL PREPARED FOOD ITEMS HELD ON SITE FOR MORE THAN 24 HOURS. PRIORITY FOUNDATION VIOLATION. 7-38-005. CITATION ISSUED.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED THE INTERIOR OF THE WALK-IN COOLER AND FREEZER IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP DISH AREA, AROUND DISH MACHINE, PREP TABLES, AND ALL COOKING EQUIPMENT TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP, AND GREASE. INSTRUCTED TO INCREASE CLEANING FREQUENCY AND MAINTAIN AT ALL TIMES.
NOV 242020PASSED3 violations1 CRITICALDETAILS
NOV 24
2020
PASSED
3 violations1 CRITICALDETAILS
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
OBSERVED NO HAND WASHING SIGN AT THE HAND SINK BEHIND THE BAR. INSTRUCTED TO PROVIDE.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
MUST CLEAN DEBRIS BUILD UP FROM FLOOR ALONG WALL BASES IN FRONT BAR AREA AND DRAIN BOARDS.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED A BURNT OUT LIGHTS ON THE CEILING IN THE KITCHEN NEAR THE POT AND PAN AREA. INSTRUCTED TO PROVIDE AND MAINTAIN.
AUG 292019PASS W/ CONDITIONS3 violations1 CRITICALDETAILS
AUG 29
2019
PASS W/ CONDITIONS
3 violations1 CRITICALDETAILS
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
2-102.14(O) OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE EMPLOYEE HEALTH POLICY AND SIGNATURES FOR REVIEW. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
4-204.115 OBSERVED FACILITY NOT MEETING WARE WASHING REQUIREMENTS; NO TEMPERATURE MEASURING DEVICE FOR HIGH TEMPERATURE WARE WASHING MACHINE INTERNAL SURFACE OF DISH. INFORMED PERSON IN CHARGE FACILITY MUST MEET REQUIREMENTS, OBTAIN MEASURING DEVICE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.
ALLERGEN TRAINING AS REQUIRED
2-102.13 OBSERVED FACILITY FOOD SERVICE SANITATION MANAGERS WITHOUT REQUIRED ALLERGEN TRAINING CERTIFICATION. MUST OBTAIN AND MAINTAIN.
AUG 212019PASS W/ CONDITIONS9 violations6 CRITICALDETAILS
AUG 21
2019
PASS W/ CONDITIONS
9 violations6 CRITICALDETAILS
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
2-102.14 OBSERVED LICENSEE HOLDER DESIGNATED PERSON IN CHARGE DOES NOT HAVE A ORIGINAL CITY OF CHICAGO CERTIFIED FOOD SAFETY MANAGER CERTIFICATE.DESIGNATED PERSON IN CHARGE DOES NOT HAVE PROOF OF ENROLLMENT INCLUDING OR ORIGINAL CITY OF CHICAGO FOOD SAFETY MANAGER CERTIFICATE ON SITE OR FOR REVIEW. EDUCATED PERSON IN CHARGE OF PROPER FOOD HANDLING DUTIES AND RESPONSIBILITIES.
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
2-101.11 OBSERVED FACILITY WITHOUT VALID ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER AND CERTIFICATE ON SITE OR POSTED. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE DURING TEMPERATURE CONTROL FOR SAFETY(TCS) FOOD PREP, COOKING, SERVING AND DURING OPERATING HOURS. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
2-102.14(O) OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE EMPLOYEE HEALTH POLICY AND SIGNATURES FOR REVIEW. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
2-501.11 OBSERVED NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY IN PLACE AND KIT (GLOVES, FACE MASKS, DISPOSABLE MOPS, SANITIZER) ON SITE. KIT MUST MATCH POLICY IN PLACE FOR FACILITY. MUST PROVIDE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION. 7-38-005.NO CITATION ISSUED.
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
OBSERVED FACILITY WITH OUT HAND SOAP AT HAND SINK IN REAR WARE WASHING AREA. MUST OBTAIN AND MAINTAIN HAND SOAP AT HAND SINK IN FACILITY AT ALL TIME. PRIORITY FOUNDATION VIOLATION 7-38-030 (C) CITATION ISSUED
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
OBSERVED FACILITY NOT MEETING HAND SINK REQUIREMENTS. HAND SINK NOT ACCESSIBLE FOR HAND WASHING CONTAINERS AND BUCKETS ALL STORED INSIDE SINK. INFORMED PERSON IN CHARGE HAND SINK IS FOR HAND WASHING ONLY AND MUST BE ACCESSIBLE AT ALL TIME. 7-38-030(C) PRIORITY FOUNDATION VIOLATION CITATION CONSOLIDATED WITH ABOVE
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
4-204.115 OBSERVED FACILITY NOT MEETING WARE WASHING REQUIREMENTS; NO TEMPERATURE MEASURING DEVICE FOR HIGH TEMPERATURE WARE WASHING MACHINE INTERNAL SURFACE OF DISH. INFORMED PERSON IN CHARGE FACILITY MUST MEET REQUIREMENTS, OBTAIN MEASURING DEVICE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
4-501.110 OBSERVED LOW TEMPERATURE WARE WASHING MACHINE NOT MEET WASH SOLUTION TEMPERATURE REQUIREMENTS, WASH SOLUTION AT 107 DEGREES F. INFORMED PERSON IN CHARGE WASH SOLUTION REQUIREMENTS MUST BE MEET AND MAINTAINED. PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED .
ALLERGEN TRAINING AS REQUIRED
2-102.13 OBSERVED FACILITY FOOD SERVICE SANITATION MANAGERS WITHOUT REQUIRED ALLERGEN TRAINING CERTIFICATION. MUST OBTAIN AND MAINTAIN.
APR 232018PASSED1 violationDETAILS
APR 23
2018
PASSED
1 violationDETAILS
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
DUSTY LIGHT SHIELDS IN PREP AREA. INSTRUCTED TO CLEAN/MAINTAIN
APR 162018FAILED3 violationsDETAILS
APR 16
2018
FAILED
3 violationsDETAILS
* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED
NO VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE POSTED. POTENTIALLY HAZARDOUS FOODS ARE BEING PREPARED AND SERVED, EGGS, SAUSAGE,ETC). SERIPUS VIOLATION 7-38-012.
DISH MACHINES: PROVIDED WITH ACCURATE THERMOMETERS, CHEMICAL TEST KITS AND SUITABLE GAUGE COCK
WASH AND FINAL RINSE THERMOMETERS, (GAUGE COCK) NOT OPERABLE ON HIGH TEMPERATURE DISH MACHINE. INSTRUCTED MANAGER TO REPAIR THERMOMETERS AND MAINTAIN FINAL RINSE AT 180F. SERIOUS VIOLATION 7-38-030
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
DUSTY LIGHT SHIELDS IN PREP AREA. INSTRUCTED TO CLEAN/MAINTAIN.
MAR 212017PASSED5 violationsDETAILS
MAR 21
2017
PASSED
5 violationsDETAILS
FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
Found prepackaged, potentially hazardous foods (salads, sandwiches, etc.) without proper label in front display case. Must provide the following information on prepackaged, self service items: Manufacturer name and address, list of ingredients, and date. Must maintain same.
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
Found all compressors inside cabinets, under refrigeration tables in customer self service area, with excessive dust build up. Must remove, clean and sanitize this area. Must maintain same.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
Found excessive debris and dust build up under shelves in dry storage room, in kitchen. Must detail clean and maintain. Found excessive dirt build up on floor drain (and area around drain) under 1 compartment sink, near coffee station, in kitchen area. Must detail clean this area. Must maintain same. Found uncovered floor drain under the refrigeration table on left side of customer serving area (inside cabinet). Must provide floor drain cover to prevent pest entry. Must maintain same.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
Found the following machines without backflow prevention device installed: 2ND fl utility sink; coffee machine in bar; juice machine in kitchen; and coffee machine in kitchen. Must install a backflow prevention device on all appliances connected to a water source. Must maintain same.
REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
Found front display case cooler without thermometer. Must provide thermometers in a conspicuous place in all refrigeration units. Must maintain same.
Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →