Chicago
52
YOUR CALL

Palmer House Hilton

17 E Monroe St, Chicago, IL 60603 · Loop · Restaurant · High risk
YOUR CALL
52/100

Passed most recently but 2 prior failures on record

Inspections
9
6 passed
Last Inspected
2026-02-02
Pass Rate
67%
2 failures
Score
52/100
YOUR CALL
Passed most recent inspection (2026-02-02)
Failed 2 inspections (2026, 2023)
Employee Hygiene issues found across 4 inspections
Pest Activity issues found across 2 inspections
Issues were corrected on re-inspection
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🧽
Sanitation serious 24×
🌡
Food Temperature serious
🧼
Employee Hygiene critical
📌
Other minor
🚰
Plumbing & Waste minor
🔧
Facility Condition minor
🐀
Pest Activity critical
📦
Food Storage & Handling minor
📋
Documentation & Training minor
Chemical Safety minor
2026-02-02 Pass Canvass Re-Inspection
CRITICAL 9
critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

5-202.12 (B-D) : MUST REPAIR OR REPLACE SLOW DRAIN AT DISH MACHINE HAND WASHING SINK.

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

4-601.11(C) : MUST CLEAN GREASE AND FOOD DEBRIS BUILD UP FROM PREP COUNTER SHELVING UNITS, PIPES OF COOKING EQUIPMENT,PREP TABLES & LEGS, FRYER CABINETS AND WHEEL BASES,ROLLING CARTS.

minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

5-205.15 : MUST REPAIR OR REPLACE LEAKY PIPE AT 3- COMPARTMENT SINK IN DISH MACHINE AREA.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

: 6-201.13 : MUST REPAIR OR REPLACE DAMAGED FLOOR IN WALK IN COOLER AND DISH MACHINE AREA,LOOSE AND MISSING WALL BASES THROUGHOUT PREP & DISH WASHING AREAS,LOOSE WALL PANEL NEAR OVERHEAD ELECTRICAL BOX,GAP AT WALL OUTLET OUTSIDE OF UNUSED WALK IN COO...

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-201.16 : MUST SCRAPE CHIPPING PAINT FROM WALLS AND CEILINGS IN PREP AREA & ABOVE OVENS.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-501.13 : MUST CLEAN FOOD DEBRIS AND GREASE FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES ,WALK IN COOLER & FREEZER INCLUDING FLOOR DRAINS,REMOVE WATER FROM FLOOR AND KEEP DRY.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-201.11 : MUST CLEAN FOOD SPLATTER AND DUST BUILD UP FROM WALLS THROUGHOUT PREP & DISH WASHING AREAS.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

4-202.18: MUST REPLACE MISSING FILTER AT HOOD OF COOKING EQUIPMENT.

minor Other

ALLERGEN TRAINING AS REQUIRED

: 2-102.13 : OBSERVED MISSING FOOD ALLERGEN TRAINING FOR FOOD MANAGER MUST PROVIDE AND MAINTAIN.

2026-01-26 Fail Canvass
CRITICAL 12
critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

MUST REPAIR OR REPLACE SLOW DRAIN AT DISH MACHINE HAND WASHING SINK.

critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED HAND WASHING SINK NOT ACCESSIBLE IN DISH MACHINE WASHING AREA OBSERVED A GLASS RACK ROLLING CART STORED IN FRONT OF SAID SINK WHILE DISH MACHINE WAS BEING USED. RACK WAS REMOVED DURING INSPECTION MUST KEEP HAND SINK ACCESSIBLE AT ALL TIMES.(...

serious Food Temperature

PROPER COLD HOLDING TEMPERATURES

OBSERVED IMPROPER TEMPERATURES OF TCS READY TO EAT FOODS SUCH AS 5LBS. TURKEY-46.0F-46.3F AND 5LBS.-ROAST BEEF-46.0F INSIDE OF WALK IN COOLER .PRODUCT WAS DISCARDED BY MANAGER MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW. APPX. 10LBS. $65.(PRIORITY...

critical Pest Activity

INSECTS, RODENTS, & ANIMALS NOT PRESENT

OBSERVED EVIDENCE OF 5- LIVE ROACHES CRAWLING ON FLOOR BEHIND DIRTY DISH STORAGE RACK,UNUSED HIGH TEMPERATURE DISH MACHINE ON A SOILED TOWEL ATTACHED TO UNDERSIDE OF MACHINE,ON WALL BEHIND SPICE RACK AND APPX. 15 OR MORE LIVE SMALL FLIES INSIDE OF TH...

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

MUST CLEAN GREASE AND FOOD DEBRIS BUILD UP FROM PREP COUNTER SHELVING UNITS, PIPES OF COOKING EQUIPMENT,PREP TABLES & LEGS, FRYER CABINETS AND WHEEL BASES,ROLLING CARTS.

minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

MUST REPAIR OR REPLACE LEAKY PIPE AT 3- COMPARTMENT SINK IN DISH MACHINE AREA.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST REPAIR OR REPLACE DAMAGED FLOOR IN WALK IN COOLER AND DISH MACHINE AREA,LOOSE AND MISSING WALL BASES THROUGHOUT PREP & DISH WASHING AREAS,LOOSE WALL PANEL NEAR OVERHEAD ELECTRICAL BOX,GAP AT WALL OUTLET OUTSIDE OF UNUSED WALK IN COOLER.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST SCRAPE CHIPPING PAINT FROM WALLS AND CEILINGS IN PREP AREA,ABOVE OVENS.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST CLEAN FOOD DEBRIS AND GREASE FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES ,WALK IN COOLER & FREEZER INCLUDING FLOOR DRAINS,REMOVE WATER FROM FLOOR AND KEEP DRY.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST CLEAN FOOD SPLATTER AND DUST BUILD UP FROM WALLS THROUGHOUT PREP & DISH WASHING AREAS.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

MUST REPLACE MISSING FILTER AT HOOD OF COOKING EQUIPMENT.

minor Other

ALLERGEN TRAINING AS REQUIRED

OBSERVED MISSING FOOD ALLERGEN TRAINING FOR FOOD MANAGER MUST PROVIDE AND MAINTAIN.

2025-07-30 Pass Canvass
2
minor Food Temperature

THERMOMETERS PROVIDED & ACCURATE

OBSERVED WATER TEMPERATURE GAUGE AT THE POT AND PAN AREA DISH MACHINE TO BE NOT EASILY READABLE. INSTRUCTED TO REPAIR OR REPLACE WATER TEMPERATURE GAUGE AND MAINTAIN GAUGES AS EASILY-READABLE.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED ICE BUILDUP ON WALL UNDERNEATH CONDENSOR IN WALK IN FREEZER. INSTRUCTED TO REMOVE ICE BUILDUP ON WALL UNDERNEATH CONDENSOR IN WALK IN FREEZER AND MAINTAIN.

2024-05-09 Pass Canvass
8
minor Food Temperature

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

OBSERVED HARD-BOILED EGGS AT ADEQUATE TIME AND TEMPERATURE COOLING WHILE COVERED WITH FOOD-GRADE PLASTIC WRAP, IN THE KITCHEN AREA CENTRAL WALK-IN COOLER. INSTRUCTED TO COOL TCS FOODS LOOSELY-COVERED OR UNCOVERED (IF PROTECTED FROM OVERHEAD CONTAMINA...

minor Food Temperature

THERMOMETERS PROVIDED & ACCURATE

OBSERVED WATER TEMPERATURE GAUGES AT THE POT AND PAN AREA DISH MACHINE TO BE NOT EASILY READABLE. INSTRUCTED TO REPAIR OR REPLACE WATER TEMPERATURE GAUGES AND MAINTAIN GAUGES AS EASILY-READABLE.

minor Food Storage & Handling

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

OBSERVED BULK DRY FOOD STORAGE CONTAINERS (SUGAR, FLOUR) MISSING IDENTITY LABELS AT THE REAR DRY STORAGE AREA. INSTRUCTED TO LABEL ALL FOOD STORAGE CONTAINERS WITH THE COMMON NAME OF THE FOOD AND MAINTAIN.

minor Sanitation

IN-USE UTENSILS: PROPERLY STORED

OBSERVED IN-USE KNIVES STORED IN SANITIZER SOLTUION AT THE EMPLOYEE CAFETERIA FOOD PREP COUNTER. INSTRUCTED TO REMOVE KNIVES FROM SANITIZER SOLUTION AND STORE IN-USE UTENSILS ON A CLEAN AND DRY SURFACE AND MAINTAIN.

minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED PLASTIC DRIP CATCH BASIN OF JUICE DISPENSER MACHINE IN THE EMPLOYEE CAFETERIA TO BE CRACKED AND IN POOR REPAIR. INSTRUCTED TO REPAIR OR REPLACE PLASTIC DRIP CATCH AND MAINTAIN ALL EQUIPMENT IN GOOD REPAIR.

serious Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED NONFOOD-CONTACT SURFACES OF VARIOUS BEVERAGE DISPENSER MACHINES IN THE EMPLOYEE CAFETERIA TO BE SOILED WITH BEVERAGE SPLASHES AND FOOD DEBRIS. INSTRUCTED TO CLEAN AND SANITIZE NONFOOD-CONTACT SURFACES OF BEVERAGE DISPENSER MACHINES AND MAINT...

serious Employee Hygiene

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED SEVERAL HANDWASHING SINKS (LARGE WAREWASHING AREA, MAIN KITCHEN ENTRANCE AREA, REAR GRILL LINE AREA) DRAIN PLUMBING TO BE SLOW-DRAINING, BUT FUNCTIONAL. INSTRUCTED TO REPAIR OR REPLACE HANDWASHING SINK DRAIN PLUMBING TO ENSURE ADEQUATE DRAIN...

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED EXTERIOR OF GREASE TRAP BENEATH 3-COMPARTMENT SINK IN POT AND PAN WAREWASHING AREA OF MAIN KITCHEN TO BE SOILED WITH FOOD DEBRIS, GREASE, AND DUST. INSTRUCTED TO CLEAN GREASE TRAP AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND MAINTAI...

2023-11-14 Pass Canvass Re-Inspection
2
minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

4-601.11(C) OBSERVED AN EXCESSIVE AMOUNT OF GREASE AND FOOD DEBRIS ON, UNDER AND AROUND THE GREASE TRAP IN THE 3RD FLOOR FOOD PREP/DISH WASHING AREA. INSTRUCTED TO CLEAN.

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE 5TH FLOOR EMPLOYEE WOMEN'S TOILET ROOM. INSTRUCTED TO PROVIDE.

2023-11-07 Fail Canvass
CRITICAL 4
critical Pest Activity

INSECTS, RODENTS, & ANIMALS NOT PRESENT

6-501.111 OBSERVED EVIDENCE OF PEST ACTIVITY ON SITE. OBSERVED ABOUT 6 LIVE ROACHES CRAWLING BY A UTENSIL STORAGE RACK AND IN THE CRACKS AND CEVICES OF THE WALL LOCATED BEHIND THE COOKING EQUIPMENT ON THE 2ND AND 3RD FLOOR FOOD PREP AREAS. INSTRUCTED...

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

4-601.11(C) OBSERVED AN EXCESSIVE AMOUNT OF GREASE AND FOOD DEBRIS ON, UNDER AND AROUND THE GREASE TRAP IN THE 3RD FLOOR FOOD PREP/DISH WASHING AREA. INSTRUCTED TO CLEAN.

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE 5TH FLOOR EMPLOYEE WOMEN'S TOILET ROOM. INSTRUCTED TO PROVIDE.

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

2-102.13 OBSERVED THE CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER THAT IS ON DUTY WITHOUT AN ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO PROVIDE.

2022-10-13 Pass w/ Conditions Complaint
5
serious Food Temperature

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED THE LOW TEMPERATURE DISH MACHINE NOT PROPERLY SANITIZING AT 0PPM OF CHLORINE DURING THE INSPECTION. INSTRUCTED MANAGER SAID EQUIPMENT MUST PROPERLY SANITIZE AT 50PPM-100PPM OF CHLORINE ALL TIMES. PRIORITY VIOLATION. CITATION ISSUED 7-38-025...

minor Chemical Safety

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

OBSERVED PEPPER, SALT AND GRANOLA OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED FOOD ITEMS STORED ON FLOOR IN BASEMENT WALK-IN COOLER. INSTRUCTED MANAGER TO ELEVATE ALL FOOD SIX INCHES OFF FLOOR.

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

OBSERVED NO COVERED RECEPTACLES INSIDE OF WOMENS TOILET ROOMS. INSTRUCTED TO PROVIDE.

2022-07-05 Pass Canvass

No violations found.

2021-06-02 Pass License
4
minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

MISSING A SPLASH GUARD AT BANQUET KITCHEN HAND SINK IN THE MIDDLE OF COOK LINE, INSTRUCTED TO INSTALL AT BOTH SIDES.

minor Other

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

DAMAGED SINK STOPPERS AT BANQUET KITCHEN 3-COMP SINK, INSTRUCTED TO REPAIR.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

CHIPPED PAINT NOTED AT WALL BEHIND CLEAN POTS AND PANS SHELVES AT BANQUET KITCHEN, INSTRUCTED TO INSTALL A DURABLE SMOOTH SURFACE.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

A COMPRESSOR ATTACHED TO WALL ABOVE CLEAN UTENSILS RACK WITH NO PROTECTION FROM DRIPPINGS, INSTRUCTED TO MOVE SHELVES OR INSTALL A BARRIER.

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
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