Chicago
60
YOUR CALL

Subway

400 N Orleans St, Chicago, IL 60654 · River North · Restaurant · High risk
YOUR CALL
60/100

Mostly clean — 3 of 6 passed, one prior failure

Inspections
6
3 passed
Last Inspected
2025-08-06
Pass Rate
50%
1 failure
Score
60/100
YOUR CALL
3 consecutive passes, most recently 2025-08-06
Failed 1 inspection (2025)
Documentation & Training issues found across 5 inspections
Employee Hygiene issues found across 4 inspections
Issues were corrected on re-inspection
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🌡
Food Temperature serious
📋
Documentation & Training critical
🧼
Employee Hygiene critical
🧽
Sanitation serious
📌
Other minor
📦
Food Storage & Handling minor
2025-08-06 Pass Complaint Re-Inspection
1
minor Employee Hygiene

PERSONAL CLEANLINESS

OBSERVED EMPLOYEE WITH NO HAIR RESTRAINT IN THE FOOD PREP AREA.INSTRUCTED MANAGER TO PROVIDE HAIR RESTRAINTS FOR ALL EMPLOYEES IN THE FOOD PREP AREA.

2025-08-04 Pass w/ Conditions Short Form Complaint
CRITICAL 3
critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (DELI MEATS,MEAT BALLS,TUNA ETC.) ARE BEING PREPARED AND SERVED TO CUSTOMERS.INSTRUCTED PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SE...

serious Food Temperature

PROPER COLD HOLDING TEMPERATURES

OBSERVED IMPROPER COLD HOLDING TEMPERATURES OF (TCS FOODS) INSIDE OF THE PREP LINE-COOLER AT FRONT FOOD PREP AREA.OBSERVED CHICKEN AT 50.8F,DELI MEAT AT 49.2F,TUNA AT 51.3F,SLICED ROAST BEEF AT 48.4F,SLICED TOMATOES AT 44.8F,SLICED CHEESES AT 47.9 F,...

minor Food Temperature

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

OBSERVED THE PREP LINE COOLER AT FRONT FOOD PREP AREA WITH AN AIR TEMPERATURE OF 51.8F.THE COOLER WAS USED TO STORE (TCS FOODS) SUCH AS SLICED DELI MEAT AND TUNA ETC.INSTRUCTED MANAGEMENT TO REPAIR AND MAINTAIN SAID COOLER AT 41F OR COLDER AT ALL TIM...

2025-05-13 Pass Canvass Re-Inspection

No violations found.

2025-05-05 Fail Canvass
CRITICAL 8
critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (DELI MEATS,MEAT BALLS,TUNA ETC.) ARE BEING PREPARED AND SERVED TO CUSTOMERS.INSTRUCTED PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SE...

critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO HANDWASHING SIGNAGE AT HAND SINK LOCATED AT THE FRONT FOOD PREP AREA.INSTRUCTED TO PROVIDE AND MAINTAIN.

serious Sanitation

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED BLACK SLIMY SUBSTANCES ON INTERIOR WATER COMPONENTS OF THE ICE MAKER,DRIPPING INTO ICE "ICE IS USED FOR HUMAN CONSUMPTION".INSTRUCTED TO TURN OFF MACHINE, REMOVE ICE AND HAVE INTERIOR OF ICE MAKER CLEANED AND SANITIZED AND MAINTAIN.PRIORITY ...

serious Food Temperature

PROPER HOT HOLDING TEMPERATURES

OBSERVED IMPROPER HOT HOLDING TEMPERATURES OF (TCS FOODS) INSIDE OF THE HOT HOLDING UNIT AT FRONT FOOD PREP AREA.OBSERVED COOKED MEATBALLS WITH INTERNAL TEMPERATURES RANGING FROM (79.8F-88.8F).PERSON-IN-CHARGE VOLUNTARILY DISCARDED APPROXIMATELY 3#'...

minor Food Temperature

APPROVED THAWING METHODS USED

OBSERVED IMPROPER THAWING BEING WITH BEEF.THAWING MUST OCCUR WITH FOOD BEING PLACED IN THE WALK-IN-COOLER OVER NIGHT,OR UNDER COLD RUNNING WATER.INSTRUCTED TO MAINTAIN CORRECT THAWING PROCEDURES.

minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED BLACKENED,MOLDY CAULKING ABOVE THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO REPLACE AND MAINTAIN SO THAT IT IS SMOOTH,EASILY CLEANABLE SURFACE.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED DIRTY FLOORS WITH DRIED UP SPILLED DEBRIS UNDERNEATH THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO CLEAN FLOORS IN DETAIL AND MAINTAIN.

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO CERTIFIED FOOD MANAGER WITH THE ALLERGEN TRAINING CERTIFICATE.ALLERGEN TRAINING IS REQUIRED FOR ALL EMPLOYEES THAT HAVE A CITY OF CHICAGO FOOD SANITATION CERTIFICATE.INSTRUCTED TO COMPLETE TRAINING AND KEEP CERTIFICATE ON SITE.

2024-06-20 Pass w/ Conditions Canvass
CRITICAL 7
critical Documentation & Training

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

OBSERVED NO CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER ON PREMISES. INSTRUCTED CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER MUST BE ON PREMISES AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.

critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER ON PREMISES. INSTRUCTED CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER MUST BE ON PREMISES AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED.

serious Food Temperature

PROPER COLD HOLDING TEMPERATURES

OBSERVED COLD TCS FOODS HELD AT IMPROPER TEMPERATURES RANGING BETWEEN 45.1-51.8F(PROVOLONE CHEESE 51.8F, PEPPER JACK CHEESE 45.1F, SHREDDED CHICKEN 49.6F, BUFFALO CHICKEN 46.9F AND TERIYAKI CHICKEN 45.5F. INSTRUCTED ALL COLD TCS FOOD MUST BE HELD AT ...

serious Employee Hygiene

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED DRAIN PIPE OF HANDWASHING SINK IN FRONT PREP AREA LEAKING. INSTRUCTED TO REPAIR LEAKING DRAINPIPE OF FRONT PREP HANDWASHING SINK. OBSERVED LEAKING FAUCET OF HANDWASHING SINK IN REAR PREP/DISHWASHING AREA. INSTRUCTED TO REPAIR LEAKING FAUCET...

minor Food Temperature

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED FOOD DEBRIS ON FLOORS UNDERNEATH HOT HOLDING EQUIPMENT IN FRONT PREP AREA. INSTRUCTED TO CLEAN FLOORS UNDERNEATH HOT HOLDING EQUIPMENT IN FRONT PREP AREA.

serious Employee Hygiene

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED HOLE IN LOWER WALL TO THE RIGHT OF FRONT PREP HANDWASHING SINK. INSTRUCTED TO SMOOTHLY REPAIR LOWER WALL TO THE RIGHT OF FRONT PREP HANDWASHING SINK. OBSERVED HOLE IN RIGHT LOWER WALL OUTSIDE DOOR LEADING FROM DINING ROOM INTO PREP/DISHWAS...

minor Other

PREVIOUS CORE VIOLATION CORRECTED

OBSERVED PREVIOUS CORE VIOLATION FROM INSPECTION REPORT #2573846 DATED 04/07/2023 NOT CORRECTED. INSTRUCTED TO CORRECT. PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED. FOOD HANDLER CERTIFICATIONS NOT PROVIDED ON SITE. FACILITY MUST ENSURE TH...

2023-04-07 Pass License
5
minor Food Temperature

THERMOMETERS PROVIDED & ACCURATE

THERMOMETERS IS NOT PROVIDED IN ALL COLD HOLDING UNITS. COLD/HOT HOLDING EQUIPMENT USED FOR TIME/TEMPERATURE CONTROL FOR SAFETY SHALL HAVE AT LEAST ONE THERMOMETER IN AN EASILY VIEWED LOCATION.

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

DRY STORAGE ITEMS STORED ON THE FLOOR OUTSIDE OF RESTROOM. ITEMS MUST BE AT LEAST 6 INCHES ABOVE THE FLOOR.

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

DRY STORAGE ITEMS IS STORED IN AN UNAPPROVED LOCATION IN RESTROOM. FOOD MAY NOT BE STORED IN: 1) LOCKER ROOMS 2) TOILET ROOMS 3) DRESSING ROOMS 4) GARBAGE ROOMS 5) MECHANICAL ROOMS 6) UNDER NON SHIELDED SEWER LINES 7) UNDER LEAKING WATER LINES 8) UND...

minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

CLEAN DISHWARE STORED ON WIRE RACK SHELVES ABOVE THE 3COMPARTMENT SINK HAVE NOT BEEN AIR DRIED PROPERLY AFTER SANITIZING. AFTER CLEANING AND SANITZING ALL EQUIPMENT AND UTENSILS SHALL BE AIR DRIED BEFORE USE. CLOTH DRYING OF EQUIPMENT AND UTENSILS IS...

minor Other

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

FOOD HANDLER CERTIFICATIONS NOT PROVIDED ON SITE. FACILITY MUST ENSURE THAT ALL EMPLOYEES OBTAIN A VALID FOOD HANDLER CERTIFICATION.

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
View official record on city data portal →
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