Chicago
47
BEAT

The Willows Hotel

555 W Surf St, Chicago, IL 60657 · Lakeview · Restaurant · Low risk
BEAT
47/100

Passed most recently but 2 prior failures on record

Inspections
13
6 passed
Last Inspected
2024-11-07
Pass Rate
46%
2 failures
Score
47/100
BEAT
Passed most recent inspection (2024-11-07)
Failed 2 inspections (2024, 2017)
Sanitation issues found across 18 inspections
Documentation & Training issues found across 4 inspections
Issues were corrected on re-inspection
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Sanitation critical 18×
📋
Documentation & Training critical
🌡
Food Temperature critical
🚰
Plumbing & Waste minor
📌
Other serious
🔧
Facility Condition minor
🧼
Employee Hygiene minor
2024-11-07 Pass Canvass Re-Inspection
1
minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-501.114//NOTED CLUTTER IN CLOSET ACROSS FROM STAFF BREAK ROOM AND IN BOILER ROOM. INSTRUCTED TO REMOVE ALL UNNECESSARY ITEMS AND STORE KEPT ITEMS ON SMOOTH, NON-POROUS SHELVES THAT ARE A MINIMUM OF 6 INCHES OFF THE FLOOR------ 6-501.11//NOTED UNEVE...

2024-10-21 Fail Canvass
3
minor Food Temperature

THERMOMETERS PROVIDED & ACCURATE

NOTED NO METAL STEM THERMOMETER ON SITE TO MONITOR THE INTERNAL TEMPERATURE OF HALF AND HALF HELD IN LOBBY COOLING UNIT AND REFRIGERATOR IN KITCHEN FOR COFFEE STATION. INSTRUCTED TO OBTAIN AND MAINTAIN PROPER THERMOMETERS ON SITE AT ALL TIMES. PRIORI...

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

NOTED CLUTTER IN CLOSET ACROSS FROM STAFF BREAK ROOM AND IN BOILER ROOM. INSTRUCTED TO REMOVE ALL UNNECESSARY ITEMS AND STORE KEPT ITEMS ON SMOOTH, NON-POROUS SHELVES THAT ARE A MINIMUM OF 6 INCHES OFF THE FLOOR

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

NOTED UNEVEN FLOOR "REPAIRED" WITH RAW WOOD UNDERNEATH MINI FRIDGE IN KITCHEN. INSTRUCTED TO REMOVE WOOD AND REPAIR, RESTORING EVEN SURFACE THAT IS SMOOTH AND EASY TO CLEAN. ALSO NOTED EAST WALLS IN LOBBY NOT SMOOTH OR EASY TO CLEAN. INSTRUCTED TO CL...

2020-03-24 Pass w/ Conditions Canvass
CRITICAL 3
critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

NO ORIGINAL CITY OF CHICAGO FOOD MANAGER CERTIFICATE POSTED ON PREMISES. INSTRUCTED MANAGER AN ORIGINAL CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE MUST BE POSTED ON PREMISES. PRIORITY FOUNDATION 7-38-012. NO CITATION ISSUED.

minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

3-COMPARTMENT SINK MISSING STOPPERS (X2). INSTRUCTED MANAGER MUST PROVIDE ADDITIONAL STOPPERS FOR 3-COMPARTMENT SINK.

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

NO COVERED TRASH RECEPTACLE IN WASHROOM. MUST PROVIDE.

2018-11-09 Pass w/ Conditions Canvass
CRITICAL 3
critical Documentation & Training

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

2-102.14(N) FOUND NO EMPLOYEE HEALTH POLICY AT PREMISES. PRIORITY FOUNDATION. NO CITATION ISSUED. 7-38-010. MUST PROVIDE.

critical Sanitation

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

2-501.11 FOUND NO VOMIT AND DIARRHEA CLEAN UP POLICY. PRIORITY FOUNDATION. NO CITATION ISSUED.7-38-005. MUST PROVIDE.

minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

BACKFLOW PREVENTION DEVICES NOT LOCATED FOR JUICE MACHINE AND COFFEE MACHINE. MUST PROVIDE WHERE THEY CAN BE LOCATED AND SERVICED.

2017-12-01 Pass Canvass Re-Inspection

No violations found.

2017-11-24 Fail Canvass
4
serious Sanitation

PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090

PREVIOUS MINOR VIOLATION #32 FROM REPORT #1975368 DATED 11/14/16 NOT CORRECTED: CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID. M...

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST REPAIR/REPLACE CRACKED AND SAGGING FLOOR TILES IN FRONT OF PREP ROOM HAND SINK AND DISH MACHINE.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST REPLACE WATER DAMAGED CEILING TILES ABOVE DISH MACHINE.

minor Facility Condition

LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED

MUST PROVIDE A LIGHTSHIELD OR SHATTER PROOF BULB IN LIGHT FIXTURE IN COOLER/FREEZER COMBO UNIT IN PREP ROOM.

2016-11-14 Pass Canvass Re-Inspection
1
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID.

2016-11-09 Pass w/ Conditions Canvass
CRITICAL 8
critical Food Temperature

SANITIZING RINSE FOR EQUIPMENT AND UTENSILS: CLEAN, PROPER TEMPERATURE, CONCENTRATION, EXPOSURE TIME

INADEQUATE SANITIZING WHILE DISHES WERE BEING WASHED. OBSERVED LOW TEMPERATURE CHLORINE CHEMICAL DISH MACHINE NOT PROPERLY SANITIZING. 0 PPM CHLORINE AFTER SEVERAL ATTEMPTS AND AFTER PRIMING MACHINE. DISH MACHINE TAGGED HELD FOR INSPECTION AND MUST N...

serious Documentation & Training

* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

NO CITY OF CHICAGO SANITATION CERTIFICATE POSTED ON THE PREMISES OR SUCH A PERSON ON SITE WHILE POTENTIALLY HAZARDOUS FOODS WERE BEING SERVED IE: HARD BOILED EGGS. INSTRUCTED TO PROVIDE AND POST A VALID CITY OF CHICAGO SANITATION CERTIFICATE AT ALL T...

serious Other

* INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS

NO SUMMARY REPORT POSTED VISIBLE ON THE PREMISES FROM LAST COMPLETE INSPECTION MADE ON 9-29-14 OR TAG REMOVAL INSPECTION MADE ON 10-2-14. SERIOUS VIOLATION 7-42-010(B).

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

CRACKED/DAMAGED LID OF THE PREP ROOM BOX FREEZER REPAIRED WITH DUCT TAPE. MUST NOT USE TAPE AS A MEANS OF REPAIR. MUST BE A SMOOTH, CLEANABLE SURFACE. MUST REPLACE LID.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MISSING FLOOR TILES AT THE DISH MACHINE MUST REPLACE.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

WATER DAMAGED CEILING TILES ABOVE THE THREE COMPARTMENT SINK. MUST REPLACE.

minor Employee Hygiene

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

INSTRUCTED TO INSTALL AN EXPOSED HAND SINK WITH HOT AND COLD RUNNING WATER, SOAP AND PAPER TOWELS IN THE PREP ROOM WHERE READY TO EAT FOODS SUCH AS PASTRIES, HARDBOILED EGGS ARE PREPARED FOR SERVICE AND DISHES BEING WASHED. NEAREST EXPOSED HAND WASHI...

minor Other

REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

MUST PROVIDE INTERNAL THERMOMETERS FOR ALL REFRIGERATION AND FREEZER UNITS.

2014-10-02 Pass Canvass Re-Inspection

No violations found.

2014-09-29 Pass w/ Conditions Canvass
CRITICAL 1
critical Food Temperature

SANITIZING RINSE FOR EQUIPMENT AND UTENSILS: CLEAN, PROPER TEMPERATURE, CONCENTRATION, EXPOSURE TIME

FOUND LOW TEMPERATURE DISHMACHINE IN USE AND UNABLE TO ADEQUATELY SANITIZE (0PPM-CHLORINE). INSTRUCTED TO HAVE UNIT SERVICED SO THAT IT PROPERLY SANITIZES. ONCE PROPERLY SANITIZING MUST FAX A LETTER TO 312-746-8040 OR EMAIL TO CDPHFOOD@CITYOFCHICAGO....

2013-11-14 Pass Consultation
2
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

FOUND INTERIOR OF CABINETS NOT CLEAN AT MAIN KITCHEN.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

FOUND FLOORS NOT CLEAN AT MAIN KITCHEN.

2013-11-05 Pass w/ Conditions Canvass
3
serious Documentation & Training

* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED

FOUND NO CITY OF CHICAGO SANITATION MANAGER ON PREMISES.(HANDLES MILK AND BAGELS/CREAM CHEESE). ALSO, FOUND NO CITY OF CHICAGO SANITATION CERTIFICATE POSTED. SERIOUS VIOLATION. CITATION ISSUED.

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

FOUND INTERIOR OF CABINETS NOT CLEAN AT MAIN KITCHEN.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

FOUND FLOORS NOT CLEAN AT MAIN KITCHEN.

2010-11-17 Pass Canvass
2
minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. DETAIL CLEAN THE INTERIOR OF THE FREEZER AND THE CABINETS UNDER THE 3 COMPARTMENT SINK.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. DETAIL CLEAN THE FLOOR IN THE REAR PREP AREA/KITCHENETTE.

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
View official record on city data portal →
Eat or Beat scores are independent editorial analysis of public records and do not represent official government ratings.