White Castle System, Inc
Passed most recently but 4 prior failures on record
2026-03-20 Pass Complaint Re-Inspection 1 ▾
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
6-501.12 OBSERVED SHELVING AND FLOORS THROUGHOUT FACILITY WITH SOIL AND DEBRIS BUILD UP. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
2026-03-17 Fail Complaint CRITICAL 3 ▾
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
OBSERVED NO ORIGINAL CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE POSTED ON SITE. INSTRUCTED MANAGER TO ENSURE A CITY OF CHICAGO CERTIFIED FOOD MANAGER AND ORIGINAL CERTICATE ARE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-012 CITA...
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
OBSERVED BOTH TOILET ROOMS WITH HOT WATER TEMPERATURES FLUCTUATING BETWEEN 60-74 F. INSTRUCTED MANAGER TO ENSURE ALL HAND WASHING SINKS HAVE A CONSISTENT MINIMUM HOT WATER TEMPERATURE OF 100 F. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED SHELVING AND FLOORS THROUGHOUT FACILITY WITH SOIL AND DEBRIS BUILD UP. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
2025-01-17 Pass Complaint Re-Inspection 1 ▾
ALLERGEN TRAINING AS REQUIRED
OBSERVED NO ALLERGEN TRAINING CERTIFICATES ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL EMPLOYEES HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATE MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.
2025-01-10 Fail Complaint CRITICAL 7 ▾
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
OBSERVED NO PROCEDURE AND KIT FOR RESPONDING TO VOMIT AND DIARRHEA ON SITE AT TIME OF INSPECTION. LEFT ONE PAGER AND INSTRUCTED TO MAINTAIN PROCEDURE AND KIT CONTAINING ALL NECESSARY SUPPLIES INCLUDING A SANITIZER RATED AS EFFECTIVE AGAINST NOROVIRUS...
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
OBSERVED NO CHEMICAL SANITIZER TESTING DEVICES ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED.
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
OBSERVED NO COVERED TRASH RECEPTACLE INSIDE WOMEN'S TOILET ROOM. INSTRUCTED TO PROVIDE.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED BUILD UP OF DIRT, FOOD DEBRIS, GREASE, AND GRIME ON SIDES OF EQUIPEMENT, INTERIOR OF FRYER CABINETS, ON SOFT DRINK DISPENSER, AND FLOORS, WALLS, AND CEILINGS THROUGHOUT FACILITY. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN IN GOOD CONDITION.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED BUILD UP OF DUST ON LIGHT SHIELDS, CEILING TILES, AND VENT ON REAR CEILING. INSTRUCTED TO CLEAN AND MAINTAIN IN GOOD CONDITION.
ALLERGEN TRAINING AS REQUIRED
OBSERVED NO ALLERGEN TRAINING CERTIFICATES ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL EMPLOYEES HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATE MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.
SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC
OBSERVED NO SUMMARY POSTED FOR PUBLIC VIEW FROM PREVIOUS INSPECTION #2571790 DATED 2/27/2023. LEFT NEW SUMMARY AND INSTRUCTED TO POST FOR PUBLIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B). CITATION ISSUED.
2023-02-27 Pass w/ Conditions Canvass CRITICAL 5 ▾
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
PERSON IN CHARGE WITH NO CITY OF CHICAGO SANITATION MANAGER CERTIFICATE.MUST PROVIDE.
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
FOUND NO CITY OF CHICAGO SANITATION MANAGER ON PREMISES WHILE HANDLING TCS FOODS.(HANDLES RAW BEEF, CHEESE,ETC.) PRIORITY FOUNDATION.CITATION ISSUED.7-38-012.MUST PROVIDE.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
FOUND FOLLOWING NOT CLEAN:SHELVES INSIDE WALK IN COOLER, SINKS, AND INTERIOR OF COOLERS.MUST CLEAN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
FOUND BROKEN WALL COVING BY 3 COMPARTMENT SINK AND BY HAND SINK.MUST REPAIR.
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
FOUND FOOD HANDLERS WITH NO FOODHANDLER CERTIFICATES.MUST PROVIDE.
2022-12-27 Pass w/ Conditions Canvass CRITICAL 6 ▾
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
OBSERVED NO ONE ON SITE WITH A CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE WHILE TIME/TEMPERATURE CONTROLLED FOODS ARE BEING SERVED INCLUDING CHICKEN AND BEEF. PRIORITY FOUNDATION VIOLATION 7-38-012.
PROPER COLD HOLDING TEMPERATURES
OBSERVED COOLER CONTAINING TIME/TEMPERATURE CONTROLLED FOODS INCLUDING CHEESE FOR BURGERS AND SANDWICHES AT 58F. PRIORITY VIOLATION 7-38-005.
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL
OBSERVED COOLER CONTAINING TIME/TEMPERATURE CONTROLLED FOODS INCLUDING CHEESE FOR BURGERS AND SANDWICHES AT 57F. COOLER WAS TAGGED DURING INSPECTION. PRIORITY VIOLATION 7-38-005.
THERMOMETERS PROVIDED & ACCURATE
OBSERVED NO THERMOMETER WITHIN SMALL REACH IN COOLER ON COOKING LINE. INSTALL AND MAINTAIN WORKING THERMOMETERS.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED GASKETS ON ALL REACH IN COOLERS NEED TO BE CLEANED AND MAINTAINED. OBSERVED PLASTIC TIES CAN NOT BE USED TO REPAIR SHELF ON REACH IN FREEZERS. REPAIR PROPERLY AND MAINTAIN.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED BACK FLOW DEVICE COULD NOT BE LOCATED ON WATER INTAKE LINE OF FRONT COFFEE MACHINE. INSTALL AND MAINTAIN BACK FLOW PREVENTION DEVICE ON WATER LINE.
2021-02-23 Pass Canvass Re-Inspection 4 ▾
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
5-501.17 TOILET ROOM RECEPTACLE MUST BE COVERED INSIDE WOMEN'S WASHROOM. INSTRUCTED TO PROVIDE COVER/LID.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
6-201.11 NOTED GREASE AND DUST BUILD-UP ON CEILING, ELECTRICAL LINES AND CAMERA ABOVE PREP/COOKING AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
6-201.11 INSTRUCTED TO DETAIL CLEAN AND MAINTAIN INTERIOR SURFACES OF FLOOR DRAIN UNDERNEATH 3 COMPARTMENT SINK TO PREVENT PEST HARBORAGE.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
6-304.11 FOUND INOPERABLE MECHANICAL VENTILATION INSIDE MEN/WOMEN'S WASHROOM. INSTRUCTED TO REPAIR.
2021-02-17 Fail Canvass CRITICAL 12 ▾
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
FOUND NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED TO PROVIDE A SIGNED EMPLOYEE HEALTH POLICY FOR EACH EMPLOYEE. PRIORITY FOUNDATION VIOLATION 7-38-010 NO CITATION ISSUED
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
FOUND (2) HANDWASHING SINK WATER TEMPERATURE OF 128F/135F (THROUGH A MIXING VALVE). INSTRUCTED MANAGER A HANDWASHING SINK MUST PROVIDE WATER AT A TEMPERATURE OF AT LEAST 100F THROUGH A MIXING VALVE OR COMBINATION (A HANDWASHING SINK SHALL HAVE A MAXI...
THERMOMETERS PROVIDED & ACCURATE
INSTRUCTED TO PROVIDE THERMOMETER VISIBLE INSIDE ALL COOLERS (WALK-IN COOLER/REACH-IN COOLERS).
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
INSTRUCTED TO REPAIR/REPLACE BROKEN RUBBER GASKET AROUND 2 DOOR REACH-IN FREEZER IN PREP/COOKING AREA.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
INSTRUCTED TO RECAULK OPENING AROUND/BEHIND 3 COMPARTMENT SINK.
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
TOILET ROOM RECEPTACLE MUST BE COVERED INSIDE WOMEN'S WASHROOM. INSTRUCTED TO PROVIDE COVER/LID.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
INSTRUCTED TO DETAIL CLEAN AND MAINTAIN INTERIOR SURFACES OF FLOOR DRAIN UNDERNEATH 3 COMPARTMENT SINK TO PREVENT PEST HARBORAGE.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
INSTRUCTED TO CLEAN AND MAINTAIN CONDENSER FAN COVER WITH DUST ACCUMULATION INSIDE WALK-IN FREEZER AND INSIDE WALK-IN COOLER.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
NOTED GREASE AND DUST BUILD-UP ON CEILING, ELECTRICAL LINES AND CAMERA ABOVE PREP/COOKING AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
INSTRUCTED TO DETAIL CLEAN AND MAINTAIN CEILING VENT COVER WITH DUST ACCUMULATION ABOVE REAR STORAGE AREA.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
FOUND INOPERABLE MECHANICAL VENTILATION INSIDE MEN/WOMEN'S WASHROOM. INSTRUCTED TO REPAIR.
SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC
FOUND NO INSPECTION SUMMARY REPORT (03-12-2019) POSTED ON PREMISE. INSTRUCTED MANAGER, A SUMMARY REPORT MUST BE DISPLAYED AND VISIBLE TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION 7-42-010 7-42-010 (B) NO CITATION ISSUED
2019-03-12 Pass w/ Conditions Canvass 3 ▾
NON-FOOD/FOOD CONTACT SURFACES CLEAN
RUBBEER GASKET ALONG THE DOOR OF THE WALK IN COOLER AND WALK IN FREEZER NEED DETAIL CLEANING AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
MUST CLEAN THE FLOOR AROUND THE WATER HEATER, GREASE TANK, UNDER AND BEHIND COOKING EQUIPMENT AND MAINTAIN.
SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC
NO PREVIOUS SUMMARY REPORT POSTED ON SITE FROM REPORT #2069863,DATED 7/14/17. INSTRUCTED MANAGER THAT SUMMARY REPORT MUST BE POSTED FOR CUSTOMER VIEW ON SITE. PROVIDED THE NEW SUMMARY REPORT TO POST ON SITE. PRIORITY FOUNDATION 7-42-010(B),CITATION ...
2017-07-14 Pass Canvass 4 ▾
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
Observed torn refrigeration gaskets on all refrigerators. Instructed facility to replace and maintain.
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
Observed slight dirt accumulation in both ice machines. Instructed facility to clean, sanitize, and maintain.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
Observed dirt and debris on the floor in various areas: around the water heater, under the fryers, and behind the refrigerators under the cooking lines. Instructed facility to clean and maintain.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
Observed a small leak at the cold handle at the right faucet on the three compartment sink. Also observed a leak at the cold handle of the rear one compartment sink. Instructed facility to repair and maintain.
2016-11-08 Pass Canvass Re-Inspection 1 ▾
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
INSTRUCTED TO INSTALL BACK FLOW PREVENTER DEVICE FOR (2)ICE MACHINE IN FRONT AND IN REAR PREP AREA.
2016-11-01 Fail Canvass 7 ▾
FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION
FOUND INTERIOR SURFACES OF ICE MACHINE WITH VISIBLE MOLD LIKE SUBSTANCES (PINK AND BLACK SLIMY SUBSTANCE) SEVERE BUILD-UP LIKELY TO CONTAMINATE THE ICE. INSTRUCTED TO EMPTY ICE MACHINE. MUST CLEAN (WASH, RINSE AND SANITIZE) AND MAINTAIN. SERIOUS VIO...
* CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED
FOUND NO CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS (EG HAMBURGER, CHEESE, CHICKEN ETC) ARE BEING PREPARED AND SERVED. INSTRUCTED PERSON IN CHARGE, A CERTIFIED FOOD MANAGER WITH CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE...
* INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS
NO SUMMARY REPORT POSTED ON PREMISES AT TIME OF INSPECTION. INSTRUCTED MANAGER, AN INSPECTION SUMMARY REPORT MUST BE POSTED VISIBLE AND DISPLAYED TO ALL CUSTOMERS. SERIOUS VIOLATION 7-42-010 (B)
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
INSTRUCTED TO CLEAN AND RE CAULK WORN OUT CAULKING WITH BLACK MOLD LIKE BUILD-UP AROUND 3 COMPARTMENT SINK IN REAR PREP AREA.
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
INSTRUCTED TO DETAIL CLEAN AND MAINTAIN INTERIOR AND EXTERIOR SURFACES OF COOLERS AND FREEZERS WITH FOOD DEBRIS ACCUMULATION, PREP COUNTER TOPS WITH GREASE AND DUST ACCUMULATION.-----------MUST DETAIL CLEAN AND MAINTAIN FRONT SIDES OF 3 COMPARTMENT S...
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS ALONG THE WALLS AND IN ALL CORNERS THROUGHOUT REAR PREP/STORAGE AREA AND ESPECIALLY FLOORS UNDERNEATH BEVERAGE DISPENSER MACHINE CABINET WITH EXCESSIVE BLACK MOLD LIKE BUILD-UP (DINING AREA).
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
INSTRUCTED TO INSTALL BACKFLOW PREVENTER DEVICE FOR (2)ICE MACHINE IN FRONT AND IN REAR PREP AREA.
2014-08-26 Pass Canvass 5 ▾
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
OBSEREVED ACCUMULATED FOOD BUILD UP INSIDE PREP AREA REACH IN COOLERS DOOR GASKETS, GREASE BUILD UP INSIDE FRYERS AND FOOD DEBRIS ON SHELVES UNDER FRONT COUNTER. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN EQUIPMENT.
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
OBSERVED FOOD DEBRIS ON PREP AREA FLOOR ALONG DRIVE THRU WINDOWS AND SPILLS ON FLOOR UNDER SODA MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN FLOOR.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
3-COMPARTMENT SINK RIGHT SIDE FAUCET HOT WATER LEAKING AT BASE. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN SINK.
REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
NO THERMOMETER INSIDE PREP 1-DOOR CHICKEN REACH IN COOLER. INSTRUCTED MANAGER TO PROVIDE THEROMETER FOR COOLER.
APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN
OBSERVED ONE FOOD HANDLER NOT WEARING HAIR RESTRAINT. INSTRUCTED MANAGER TO PROVIDE HAIR RESTRAINTS FOR ALL FOOD HANDLERS.
2013-04-09 Pass Canvass 2 ▾
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
INSTRUCTED TO REPAIR THE VENTILATION INSIDE THE BATHROOMS. ALSO INSTRUCTED TO CLEAN FAN INSIDE THE WALK IN COOLER.
FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED
NOTED ICE SCOOP ON TOP OF ICE MACHINE NOT PROPERLY STORED. INSTRUCTED TO STORE ICE SCOOP IN A CLEAN SCOOP HOLDER OR CONTAINER.
2011-05-24 Pass Complaint 3 ▾
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
Ventilation and ceiling tile in prep area above grill not cleaned. Instructed to detail clean.
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
Backflow device at utility sink leaking. Instructed to repair backflow device to prevent leak.
FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED
Ice scoop not properly stored. Instructed to store in a sanitize holder or container.
Data sourced from Chicago Dept. of Public Health ·
Score calculated from inspection outcomes, violation severity & recency.
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