Hearty Cafe Pancake House
Passed most recently but 2 prior failures on record
2025-11-26 Pass Complaint 8 ▾
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
OBSERVED FOOD STORED IN WHITE PLASTIC BUCKETS IN THE WALK IN COOLING UNIT AND SMALLER WHITE CONTAINERS FROM PREVIOUSLY PURCHASED FOODS IN THE FRONT FOOD SERVICE AREA. INSTRUCTED TO USE FOOD GRADE CONTAINERS ONLY FOR FOOD.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED ALL OF THE FLOOR DRAINS IN THE REAR DISH WASHING AREAS WITH A BUILD UP OF DEBRIS AND SOME SLIMY DARK SUBSTANCE. INSTRUCTED TO CLEAN AND MAINTAIN ALL.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED THE SHELVING UNDER PREP STATIONS IN NEED OF A DETAIL CLEANING. INSTRUCTED TO CLEAN AND MAINTAIN ALL AREAS.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED THE FLOOR OF THE WALK IN COOLING UNIT AND THE FREEZER WITH A BUILD UP OF DIRT AND DEBRTIS. INSTRUCTED TO CLEAN AND MAINTAIN BOTH.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED A BUILD UP OF GREASE, FOOD SPLATTER AND SPILLAGE ON THE COOKING EQUIPMENT AND NON COOKING EQUIPMENT IN THE FRONT FOOD PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN ALL EQUIPMENT AS A MEANS OF PREVENTING POSSIBLE PEST AND OR INSECT ACTIVITY.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED A LEAK AT THE ONE COMPARTMENT SINK IN THE REAR DISH WASHING AREA AT THE COLD WATER KNOB AREA AND A LEAK AT THE FRONT FOOD PREP HAND WASHING SINK. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD WORKING ORDER.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED THE FLOORS THROUGHOUT THE FACILITY IN THE REAR DISH WASHING AREA, UTILITY SINK AREA AND THE FRONT FOOD PREP AREA WITH A BUILD UP OF DIRT, DEBRIS AND FOOD DEBRIS. UNDER AND AROUND ALL EQUIPMENT IN AREAS ALONG THE WALLS . INSTRUCTED TO CLEAN...
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED THE RETURN AIR VENT IN THE FRONT SERVICE STATION IN NEED OF A DETAIL CLEANING. INSTRUCTED TO CLEAN AND MAINTAIN.
2025-04-18 Pass Canvass 7 ▾
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
OBSERVED BUILD UP AT RUBBER GASKETS INSTRUCTED TO CLEAN AND MAINTAIN.
WIPING CLOTHS: PROPERLY USED & STORED
OBSERVED SCRUB PADS IN POOR CONDITION INSTRUCTED TO REPLACE OFTEN AND MAINTAIN IN GOOD CONDITION
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
LARGE CAN OPENER IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP INSTRUCTED TO DETAIL CLEAN AND MAINTAIN
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
CUTTING BOARD I FRONT WAIT STAION AREA IN NEED OF REPLACING WHERE WORN AND DISCOLORED INSTRUCTED TO CORRECT AND MAINTAIN
NON-FOOD/FOOD CONTACT SURFACES CLEAN
ALL COOKING EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL BUILD UP OF FOOD SPILLS. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
FLOORS UNDER AND AROUND DISH MACHINE IN NEED OF CLEANIG TO REMOVE WET FOOD DEBRIS FLOORS IN FRONT HOT COOK LINE IN NEED OF CLEANING TO REMOVE ALL FOOD SPILLS INSTRUCTED TO DETAIL CLEAN AND MAINTAIN
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
AIR VENT ABOVE WAIT STATION FOOD AREA IN NEED OF CLEANING TO REMOVE ALL DUST BUILD UP. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN
2024-11-21 Pass Canvass 6 ▾
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
DRINK DISPENSOR NOZZLES IN NEED OF CLEANING TO REMOVE BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN.
WIPING CLOTHS: PROPERLY USED & STORED
WHEN CLEANING CLOTHS, SPONGES OR STEEL WOOL ARE WORN WITH FOOD DEBRIS INSTRUCTED TO REPLACE AND MAINTAIN.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
ALL COOKING EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL FOOD DEBRIS AND BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
LOWER SHELF OF GRILLS AND COOKING EQUIPMENT IN NEED OF CLEANING TO REMOVE ALL GREASE BUILD UP. INSTRUCTED TO CLEAN AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
FLOORS THROUGH OUT PREP AREA, DISH MACHINE AREA AND 3 COMPARTMENT SINK AREA IN NEED OF CLEANING TO REMOVE ALL FOOD SPILLS AND DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
AIR VENTS IN NEED OF CLEANING TO REMOVE ALL DUST BUILD UP INSTRUCTED TO CLEAN AND MAINTAIN
2024-05-14 Pass Canvass Re-Inspection 2 ▾
WIPING CLOTHS: PROPERLY USED & STORED
ALL WIPING CLOTHS WHEN NOT IN USE MUST BE STORED IN A CLEAN SANITIZING SOLUTION INSTRUCTED TO CORRECT AND MAINTAIN
IN-USE UTENSILS: PROPERLY STORED
OBSERVED A KNIFE BEING STORED BETWEEN THE HANDSINK AND WALL. INSTRUCTED TO REMOVE AND NOT STORE ANY UTENSILS BETWEEN THE WALL AND SINK.
2024-04-29 Fail Canvass 7 ▾
WIPING CLOTHS: PROPERLY USED & STORED
ALL WIPING CLOTHS WHEN NOT IN USE MUST BE STORED IN A CLEAN SANITIZING SOLUTION INSTRUCTED TO CORRECT AND MAINTAIN.
IN-USE UTENSILS: PROPERLY STORED
OBSERVED A KNIFE BEING STORED BETWEEN THE HANDSINK AND WALL. INSTRUCTED TO REMOVE AND NOT STORE ANY UTENSILS BETWEEN THE WALL AND SINK.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
LARGE CAN OPENER IN NEED OF DETAIL CLEANING TO REMOVE ALL BUILD UP. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
CUTTING BOARDS ON MAIN HOT LINE IN NEED OF REPLACING. WORN, DEEP DISCOLORATION AND MELTED IN AREAS. INSTRUCTED TO REPLACE AND MAINTAIN.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
SEE VIOLATION #60
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
SEE VIOLATION #60
PREVIOUS CORE VIOLATION CORRECTED
PREVIOUS CORE VIOLATIONS NOT CORRECTED FROM AUGUST 21, 2023 REPORT #2580376 VIOLATION #49 OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS, RESIDUE ON INTERIOR SUR...
2023-08-23 Pass Complaint Re-Inspection 6 ▾
SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED
OBSERVED COTTAGE CHEESE CONTAINERS BEING REUSED FOR OTHER FOOD ITEMS. INSTRUCTED MANAGER TO REMOVE AND PROVIDE PROPER FOOD STORAGE CONTAINERS FOR ALL FOOD ITEMS.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED MILK CRATES USED FOR STORAGE IN PREP AREA. INSTRUCTED MANAGER TO REMOVE ALL MILK CRATEAS AND PROVIDE ADEQUATE SHELVING FOR STORAGE.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS, RESIDUE ON INTERIOR SURFACE OF ICE MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED RIGHT HAND WASHING SINK SLOWLY DRAINNG IN WOMEN WASHROOM. INSTRUCTED MANAGER TO REPAIR.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED ACCUMULATED FOOD DEBRIS ON FLOOR IN PREP AREA, STANDING WATER ON FLOOR IN CORNERS NEAR DISH MACHINE, FOOD DEBRIS INSIDE FLOOR DRAINS, FOOD SPILLS ON WALLS IN FRONT AND REAR PREP AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED MISSING GROUT ON FLOOR TILES ALONG WALLS IN DISH WASHING AREA. INSTRUCTED MANAGER TO RE-GROUT AND MAINTAIN.
2023-08-21 Pass w/ Conditions Complaint 8 ▾
PROPER COLD HOLDING TEMPERATURES
OBSERVED COLD TCS FOOD STORED AT IMPROPER TEMPERATURE IN REACH-IN COOLER:RAW STEAK 56.3F, RAW HAMBURGER PATTIES 54.8F, TUNA SALAD 53.4F, PORK CHOPS 52.8F, SLICED TURKEY 51.9F. INSTRUCTED MANAGER TO DISCARD APPROXIMATELY $300 AND 30LBS OF FOOD. ALL CO...
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL
OBSERVED REACH-IN COOLER NOT MAINTAINING PROPER TEMPERATURE 54.8F. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN COOLER AT 41F OR BELOW. COOLER IS TAGGED HELD FOR INSPECTION AND MUST NOT BE USED UNTIL REINSPECTED BY CHICAGO DEPARTMENT OF HEALTH. PRIORITY...
SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED
OBSERVED COTTAGE CHEESE CONTAINERS BEING REUSED FOR OTHER FOOD ITEMS. INSTRUCTED MANAGER TO REMOVE AND PROVIDE PROPER FOOD STORAGE CONTAINERS FOR ALL FOOD ITEMS.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED MILK CRATES USED FOR STORAGE IN PREP AREA. INSTRUCTED MANAGER TO REMOVE ALL MILK CRATEAS AND PROVIDE ADEQUATE SHELVING FOR STORAGE.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, COOLERS, FREEZERS, SHELVING UNITS, RESIDUE ON INTERIOR SURFACE OF ICE MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED RIGHT HAND WASHING SINK SLOWLY DRAINNG IN WOMEN WASHROOM. INSTRUCTED MANAGER TO REPAIR.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED ACCUMULATED FOOD DEBRIS ON FLOOR IN PREP AREA, STANDING WATER ON FLOOR IN CORNERS NEAR DISH MACHINE, FOOD DEBRIS INSIDE FLOOR DRAINS, FOOD SPILLS ON WALLS IN FRONT AND REAR PREP AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED MISSING GROUT ON FLOOR TILES ALONG WALLS IN DISH WASHING AREA. INSTRUCTED MANAGER TO RE-GROUT AND MAINTAIN.
2023-03-07 Pass Canvass CRITICAL 8 ▾
WIPING CLOTHS: PROPERLY USED & STORED
OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE WIPING CLOTHS IN SANITIZING SOLUTION BETWEEN USES.
UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED
OBSERVED BOXES OF PLATES STORED ON FLOOR IN REAR STORAGE AREA. INSTRUCTED MANAGER TO ELEVATE ALL FOOD EQUIPMENT OFF FLOOR AND MAINTAIN.
SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED
OBSERVED SINGLE SERVICE ARTICLES NOT INVERTED IN PREP AREA. INSTRUCTED MANAGER TO INVERT ALL SINGLE SERVICE ARTICLES TO PROTECT FROM CONTAMINATION.
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
OBSERVED BASES OF COMPARTMENTS LEAKING ON 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED ACCUMULATED FOOD DEBRIS AND SPILLS ON INTERIOR AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, HOLDING UNITS, STEAM TABLES, COOLERS, FREEZERS, SHELVING UNITS IN PREP, STORAGE AND DISH WASHING AREAS. INSTRUCTED MANAGER TO CLEAN AND M...
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED LEAKING DRAINPIPE UNDER HAND WASHING SINK IN COOKING AREA, NO HOT WATER AT LEFT SINK IN WOMEN WASHROOM AND RIGHT SINK IN MEN WASHROOM. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED ACCUMALATED FOOD SPILLS AND DEBRIS ON FLOOR UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP, STORAGE AND DISH WASHING AREAS. OBSERVED DUST BUILDUP ON CEILING VENTS AND LIGHT SHIELDS IN PREP AND DISH WASHING AREAS. INSTRUCTED MANA...
ALLERGEN TRAINING AS REQUIRED
OBSERVED NO VALID ALLERGEN TRAINING AVAILABLE. ALL CERTIFIED MANAGERS MUST PROVIDE ALLERGEN TRAINING.
2022-07-08 Pass Canvass Re-Inspection ▾
No violations found.
2022-07-08 Pass Short Form Complaint ▾
No violations found.
2022-07-01 Fail Canvass CRITICAL 4 ▾
FOOD-CONTACT SURFACES: CLEANED & SANITIZED
OBSERVED BUILD UP OF GRIME AND PINK SLIME INSIDE ICE MACHINE, OBSERVED PHYSICAL CONTAMINATION (BUG) IN ICE. ICE IS USED FOR HUMAN CONSUMPTION. INSTRUCTED PERSON IN CHARGE TO REMOVE ICE, CLEAN AND SANITIZE INTERIOR OF MACHINE. PRIORITY FOUNDATION 7-38...
APPROVED THAWING METHODS USED
OBSERVED TCS FOOD(HASHBROWN POTATOES) BEING THAWED AT AMBIENT ROOM TEMPERATURE. INSTRUCTED PERSON IN CHARGE TO PROPERLY THAW ALL FOODS UNDER REFRIGERATION OR COLD RUNNING WATER. PIC VOLUNTATILY MOVED ALL THAWING ITEMS TO WALK IN COOLER.
INSECTS, RODENTS, & ANIMALS NOT PRESENT
OBSERVED SEVERAL DEAD ROACHES ON FLOOR IN REAR PREP AREA OF FACILITY. INSTRUCTED PERSON IN CHARGE TO REMOVE, CLEAN AND SANITIZE AREAS.
PREVIOUS CORE VIOLATION CORRECTED
OBSERVED THE FOLLOWING PREVIOUS CORE VIOLATIONS FROM REPORT #2537228 DATED 10/25/21 NOT CORRECTED: #10 OBSERVED NO HAND WASHING SIGNS AT HAND WASHING SINKS IN FRONT AND REAR PREP AREAS. INSTRUCTED MANAGER TO PROVIDE HAND WASHING SIGNS AT ALL HAND WAS...
2021-10-25 Pass License CRITICAL 9 ▾
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
OBSERVED NO HAND WASHING SIGNS AT HAND WASHING SINKS IN FRONT AND REAR PREP AREAS. INSTRUCTED MANAGER TO PROVIDE HAND WASHING SIGNS AT ALL HAND WASHING SINKS USED BY EMPLOYEES.
FOOD PROPERLY LABELED; ORIGINAL CONTAINER
OSERVED BULK FOOD CONTAINERS NOT LABELED. INSTRUCTED MANAGER TO LABEL ALL BULK CONTAINERS WITH COMMON NAME OF FOOD.
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
OBSERVED FOOD ITEMS UNCOVERED AND STORED ON FLOOR IN PREP AREA, WALK-IN COOLER AND WALK-IN FREEZER, INSTRUCTED MANAGER TO COVER AND ELEVATE ALL FOOD ITEMS SIX INCHES OFF FLOOR.
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED UNWRAPPED CROSSAINTS STORED IN GROCERY BAG INSIDE REACH-IN COOLER IN PREP AREA. INSTRUCTED MANAGER TO PROPERLY STORE ALL FOOD IN FOOD STORAGE BAGS OR CONTAINERS.
NON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED ACCUMULATED FOOD DEBRIS ON INTERIOR AND AND EXTERIOR SURFACES OF COOKING EQUIPMENT, PREP TABLES, SHELVING UNITS, HOLDING UNITS, COOLERS AND FREEZERS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED ACCUMULATED FOOD DEBRIS ON FLOORS UNDER ALL COOKING EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP, STORAGE, AND DISH WASHING AREAS. OBSERVED DEAD INSECTS INSIDE LIGHT SHIELDS IN PREP AND DISH WASHING AREAS. INSTRUCTED MANAGER TO CLEAN AN...
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED EMPLOYEE BELONGINGS)COATS PURSES, ETC) ON SHELVES UNDER COUNTER IN FRONT PREP AREA. INSTRUCTED MANAGER TO PROVIDE SEPARATE AREA FOR EMPLOYEE BELONGINGS
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED DAMAGED SURFACES ON SHELVING UNITS UNDER COUNTER IN FRONT PREP/WAIT STATION AREA. OBSERVED MISSING GROUT ON FLOOR TILES ALONG WALLS IN DISH WASHING AREA. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED LOOSE LIGHT SHIELD IN REAR PREP AREA. INSTRUCTED MANAGER TO SECURE AND MAINTAIN.
Data sourced from Chicago Dept. of Public Health ·
Score calculated from inspection outcomes, violation severity & recency.
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