SANITARY INSPECTION RECORD — CITY OF CHICAGO

NUTELLA FERRERO & NUTELLA CAFE.

BEAT. 33/100

189 N MICHIGAN AVE · LOOP, CHICAGO

Last inspected May 23, 2025 · passed

Failed 3 of 13 inspections. 11 critical violations on the cumulative record. Pattern of issues, not a one-off.

THE NUMBERS

INSPECTIONS
13
9 passed · 1 w/ conditions · 3 failed
VIOLATIONS
36
includes 11 critical
RECORDS COVER
8 YEARS
since May 2017

INSPECTION HISTORY

MAY 23
2025
PASSED
4 violations1 CRITICAL
DETAILS
CRITICALPest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT

6-202.15: OBSERVED OPENING AT BASE OF FRONT ENTRANCE DOOR AND LEFT CORNER AT BASE OF GARAGE DOOR IN PARKING GARAGE THAT LEADS TO DUMPSTER. INSTRUCTED TO SEAL ALL OUTER OPENINGS TO PREVENT PEST ENTRANCE.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

5-205.15: OBSERVED LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. INSTRUCTED TO REPAIR LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. OBSERVED BOTH FAUCETS LEAKING AT THREE COMPARTMENT SINK. INSTRUCTED TO REPAIR LEAKING FAUCETS AT THREE COMPARTMENT SINK.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-501.11: OBSERVED MISSING GROUT IN BETWEEN TILES IN DISHWASHING AREA, REAR STORAGE AREA AND FRONT PREP AREA NEAR HOODS. INSTRUCTED TO REGROUT IN BETWEEN TILES WHERE GROUT IS MISSING IN SAID AREAS FOR EASE OF CLEANABILITY.

MINOROther
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

2-102.13: NO PROOF OF FOOD HANDLER TRAINING PROVIDED FOR ANY FOOD HANDLERS. INSTRUCTED TO PROVIDE PROOF OF FOOD HANDLER TRAINING FOR ALL FOOD HANDLERS.

MAY 21
2025
FAILED
5 violations2 CRITICAL
DETAILS
CRITICALPest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT

6-501.111: OBSERVED OVER 50 RAT DROPPINGS IN STORAGE AREA UTILIZED BY FACILITY IN PARKING GARAGE. AREA WHERE RAT DROPPINGS WAS OBSERVED IS USED TO STORE SINGLE USE ONLY ITEMS IN BOXES. INSTRUCTED TO ELIMINATE RODENT ACTIVITY IN FACILITY, REMOVE RAT DROPPINGS AND CLEAN AFFECTED AREA RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 5/16/2025. OBSERVED APPROXIMATELY 30 SMALL FLIES IN FACILITY. OBSERVED SMALL FLY ACTIVITY IN REAR STORAGE AND FRONT PREP AREA. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY IN FACILITY AND CLEAN AFFECTED AREAS. RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 5/16/2025. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.(NOTE: CITATION ISSUED ON 5/16/2025 DURING CANVASS INSPECTION)

CRITICALPest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT

6-202.15: OBSERVED OPENING AT BASE OF FRONT ENTRANCE DOOR AND LEFT CORNER AT BASE OF GARAGE DOOR IN PARKING GARAGE THAT LEADS TO DUMPSTER. INSTRUCTED TO SEAL ALL OUTER OPENINGS TO PREVENT PEST ENTRANCE.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

5-205.15: OBSERVED LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. INSTRUCTED TO REPAIR LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. OBSERVED BOTH FAUCETS LEAKING AT THREE COMPARTMENT SINK. INSTRUCTED TO REPAIR LEAKING FAUCETS AT THREE COMPARTMENT SINK.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

6-501.11: OBSERVED MISSING GROUT IN BETWEEN TILES IN DISHWASHING AREA, REAR STORAGE AREA AND FRONT PREP AREA NEAR HOODS. INSTRUCTED TO REGROUT IN BETWEEN TILES WHERE GROUT IS MISSING IN SAID AREAS FOR EASE OF CLEANABILITY.

MINOROther
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

2-102.13: NO PROOF OF FOOD HANDLER TRAINING PROVIDED FOR ANY FOOD HANDLERS. INSTRUCTED TO PROVIDE PROOF OF FOOD HANDLER TRAINING FOR ALL FOOD HANDLERS.

MAY 16
2025
FAILED
9 violations5 CRITICAL
DETAILS
CRITICALDocumentation & Training
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

OBSERVED NO PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE.(NOTE:THE INDIVIDUAL WHO IS CERTIFIED IS UNABLE TO PROVIDE IDENTIFICATION FOR INSPECTOR VERIFICATION.)INSTRUCTED A PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE MUST BE ON PREMISES DURING ALL HOURS OF OPERATION. PRIORITY FOUNDATION VIOLATION.

CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE.(NOTE:THE INDIVIDUAL WHO IS CERTIFIED IS UNABLE TO PROVIDE IDENTIFICATION FOR INSPECTOR VERIFICATION.) INSTRUCTED A PERSON IN CHARGE WITH A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE MUST BE ON PREMISES DURING ALL HOURS OF OPERATION. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED.

CRITICALFood Temperature
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED IMPROPER MINIMUM WATER TEMPERATURE OF 61.2F AT HANDWASHING SINK IN FRONT PREP AREA. INSTRUCTED TO REPAIR, INSTRUCTED A HANDWASHING SINK SHALL BE EQUIPPED TO PROVIDE WATER AT A TEMPERATURE OF AT LEAST 100F THROUGH A MIXING VALVE OR COMBINATION FAUCET. PRIORITY VIOLATION 7-38-030(C)CITATION ISSUED.

CRITICALPest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT

OBSERVED OVER 50 RAT DROPPINGS IN STORAGE AREA UTILIZED BY FACILITY IN PARKING GARAGE. AREA WHERE RAT DROPPINGS WAS OBSERVED IS USED TO STORE SINGLE USE ONLY ITEMS IN BOXES. INSTRUCTED TO ELIMINATE RODENT ACTIVITY IN FACILITY, REMOVE RAT DROPPINGS AND CLEAN AFFECTED AREA RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 5/16/2025. OBSERVED APPROXIMATELY 30 SMALL FLIES IN FACILITY. OBSERVED SMALL FLY ACTIVITY IN REAR STORAGE AND FRONT PREP AREA. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY IN FACILITY AND CLEAN AFFECTED AREAS. RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 5/16/2025. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.

CRITICALPest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT

OBSERVED OPENING AT BASE OF FRONT ENTRANCE DOOR AND LEFT CORNER AT BASE OF GARAGE DOOR IN PARKING GARAGE THAT LEADS TO DUMPSTER. INSTRUCTED TO SEAL ALL OUTER OPENINGS TO PREVENT PEST ENTRANCE.

SERIOUSFood Temperature
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

OBSERVED NO IRREVERSIBLE TEMPERATURE INDICATOR FOR MEASURING SURFACE TEMPERATURE OF UTENSILS AND OTHER DISHES. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. INSTRUCTED TO REPAIR LEAKING BACKFLOW PREVENTION DEVICE ON REAR OF COFFEE MACHINE IN PREP AREA. OBSERVED BOTH FAUCETS LEAKING AT THREE COMPARTMENT SINK. INSTRUCTED TO REPAIR LEAKING FAUCETS AT THREE COMPARTMENT SINK.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED MISSING GROUT IN BETWEEN TILES IN DISHWASHING AREA, REAR STORAGE AREA AND FRONT PREP AREA NEAR HOODS. INSTRUCTED TO REGROUT IN BETWEEN TILES WHERE GROUT IS MISSING IN SAID AREAS FOR EASE OF CLEANABILITY.

MINOROther
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

NO PROOF OF FOOD HANDLER TRAINING PROVIDED FOR ANY FOOD HANDLERS. INSTRUCTED TO PROVIDE PROOF OF FOOD HANDLER TRAINING FOR ALL FOOD HANDLERS.

JAN 13
2025
PASSED
1 violation
DETAILS
MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED CUTTING BOARD IN THE FRONT PREP AREA WITH OPEN SEAMS AND DARK STAINS. MUST REFINISH OR REPLACE DAMAGED OR STAINED CUTTING BOARDS.

FEB 5
2024
PASSED
3 violations
DETAILS
MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED LOOSE FAUCET AT THE HANDSINK IN THE FRONT PREP AREA BEHIND CASH REGISTER. INSTRUCTED TO REPAIR AND MAINTAIN.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED MISSING CEILING TILES IN THE REAR UTILITY AREA. INSTRUCTED TO PROVIDE.

MINORDocumentation & Training
ALLERGEN TRAINING AS REQUIRED

FOUND NO PROOF OF ALLERGEN TRAINING ON SITE FOR FOOD SANITATION MANAGERS. INSTRUCTED MANAGEMENT THAT ALL CITY OF CHICAGO FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND KEEP CERTIFICATE ON SITE.

show all 13 inspections →
AUG 8
2023
PASSED
0 violations
JUL 31
2023
FAILED
4 violations2 CRITICAL
DETAILS
CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Weak hot and cold water pressure at staff/ customers hand wash sink facucets, instructed to provide under city pressure.

CRITICALPest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT

Found about 30 live fruit flies in dish room, instructed manager to eliminate insects activity in affected areas, pest control service recommended. Priroity foundation violation 7-38-020(A).

SERIOUSFood Temperature
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

facility using high temp dish washing machine and no irreversible registering temperature indicator provided and readily accessible for measuring the utensil surface temperature. Instructed to obtain, Priory foundation violation 7-38-005.

MINOROther
53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
APR 27
2022
PASSED
1 violation
DETAILS
MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

FOUND BLACK MOLD LIKE SUBSTANCE THROUGHOUT CAULKING LOCATED ABOVE 3 COMPARTMENT SINK. INSTRUCTED MANAGER TO REMOVE AND REPLACE.

JAN 11
2021
PASSED
1 violation
DETAILS
MINORChemical Safety
FOOD PROPERLY LABELED; ORIGINAL CONTAINER

BULK FOOD CONTAINER ( FLOUR ) NOT LABELED, INSTRUCTED TO LABEL AND AMAINTAIN.

JAN 8
2020
PASSED
3 violations
DETAILS
MINORSanitation
UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

MUST INVERT DISHES BEING STORED AT THE END OF PREP COUNTER AND INVERT UTENSILS STORED BY THE REGISTER, TO PREVENT CONTAMINATION. INSTRUCTED TO MAINTAIN.

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED CUTTING BOARD IN THE FRONT PREP AREA WITH DISCOLORED WITH DARK STAINS. INSTRUCTED TO REFINISH OR REPLACE STAINED CUTTING BOARDS AND MAINTAIN AT ALL TIMES.

SERIOUSEmployee Hygiene
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

MUST REPAIR LOOSE FAUCET AT HANDWASHING IN GENDER NEUTRAL TOILET ROOM. INSTRUCTED TO REPAIR AND MAINTAIN.

FEB 11
2019
PASS W/ CONDITIONS
3 violations1 CRITICAL
DETAILS
CRITICALDocumentation & Training
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

OBSERVED NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY/TRAINING SYSTEM AND MAINTAIN WITH VERIFIABLE DOCUMENTS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED CUTTING BOARD IN THE FRONT PREP AREA WITH DISCOLORED WITH DARK STAINS. INSTRUCTED TO REFINISH OR REPLACE STAINED CUTTING BOARDS AND MAINTAIN AT ALL TIMES.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED MISSING CEILING TILE PANEL ABOVE THE ESPRESSO MACHINE IN THE FRONT PREP AREA AREA. INSTRUCTED TO REPLACE MISSING CEILING TILES PANEL TO AVOID CONTAMINATION.

FEB 7
2018
PASSED
2 violations
DETAILS
MINORSanitation
CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES

DISPOSABLE SPOONS USED AS A MULTI-USE UTENSILS. INSTRUCTED TO USE PROPER SPOONS

MINORSanitation
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

MOP BUCKET STORED TOO CLOSE TO CLEAN UTENSILS RACK, INSTRUCTED TO KEEP AWAY. OR INSTALL A BARRIER.

MAY 3
2017
PASSED
0 violations

Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →

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