Chicago
57
YOUR CALL

Palm Restaurant

323 E Wacker Dr, Chicago, IL 60601 · Loop · Restaurant · High risk
YOUR CALL
57/100

Passed most recently but 2 prior failures on record

Inspections
11
7 passed
Last Inspected
2025-08-27
Pass Rate
64%
2 failures
Score
57/100
YOUR CALL
Passed most recent inspection (2025-08-27)
Failed 2 inspections (2025, 2022)
Food Temperature issues found across 5 inspections
Employee Hygiene issues found across 4 inspections
Issues were corrected on re-inspection
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🧽
Sanitation serious 18×
🌡
Food Temperature critical
Chemical Safety serious
🧼
Employee Hygiene critical
🐀
Pest Activity critical
📌
Other critical
📋
Documentation & Training minor
🚰
Plumbing & Waste minor
📦
Food Storage & Handling minor
🔧
Facility Condition minor
2025-08-27 Pass Canvass Re-Inspection

No violations found.

2025-08-20 Fail Canvass
CRITICAL 4
critical Food Temperature

REQUIRED RECORDS AVAILABLE: SHELLSTOCK TAGS, PARASITE DESTRUCTION

OBSERVED FRESH OYSTERS AND CLAMS IN CONTAINERS IN COLD HOLDING UNITS WITH NO SHELLSTOCK TAG IN CONTAINERS. CORRECTED ON SITE CONTAINER OF FRESH OYSTERS AND CLAMS VOLUNTARILY DENATURED AND DISCARDED BY MANAGEMENT,VALUED AT $30 AND WEIGHING 3LBS. PRIOR...

critical Pest Activity

INSECTS, RODENTS, & ANIMALS NOT PRESENT

OBSERVED APPROXIMATELY 30 SMALL FLIES THROUGHOUT FACILITY. OBSERVED SMALL FLY ACTIVITY IN AREAS SUCH AS BAR AND FIRST FLOOR PREP AREA. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY IN FACILITY AND CLEAN AFFECTED AREAS, RECOMMENDED LICENSED PEST CONTROL ...

minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

OBSERVED PRESET KNIVES AND FORKS ON TABLES IN MAIN DINING ROOM. INSTRUCTED TABLEWARE THAT IS PRESET SHALL BE PROTECTED FROM CONTAMINATION BY BEING WRAPPED, COVERED OR INVERTED OR PRESET TABLEWARE MAY BE EXPOSED IF UNUSED SETTINGS ARE REMOVED WHEN A C...

serious Food Temperature

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

OBSERVED TEMPERATURE OF THE WASH SOLUTION IN LOW TEMPERATURE DISH MACHINE AT IMPROPER TEMPERATURE OF 106F. OBSERVED IMPROPER WASH SOLUTION TEMPERATURE AT LOW TEMERATURE DISH MACHINE IN BAR. INSTRUCTED TO REPAIR LOW TEMPERATURE DISH MACHINE, WASH SOLU...

2024-05-13 Pass Canvass
6
minor Sanitation

IN-USE UTENSILS: PROPERLY STORED

OBSERVED ICE SCOOP HANDLE LAYING INSIDE ICE INSIDE ICE BIN. INSTRUCTED MANAGER TO PROPERLY STORE HANDLE UP TO PREVENT CONTAMINATION.

minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

OBSERVED PRESET TABLEWARE NOT INVERTED. INSTRUCTED MANAGER TO INVERT TABLEWAR OR RESET UPON CUSTOMER SEATING.

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED FOOD DEBRIS AND SPILLS ON INTERIOR AND EXTERIOR SURFACES OF COOLERS, FREEZERS, PREP TABLES, HOLDING UNITS, BULK CONTAINERS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED LEAKING FAUCET ON 3-COMPARTMENT SINK IN BASEMENT PREP AREA. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED FOOD DEBRIS AND SPULLS ON FLOOR UNDER ALL EQUIPMENT, ALONG WALLS AND IN CALL CORNERS IN PREP AND STORAGE AREAS INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

minor Other

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO ALLERGEN TRAINING FOR CERTIFIED MANAGERS. ALL CERTIFIED MANAGERS MUST PROVIDE ALLERGEN TRAINING.

2023-11-27 Pass Canvass
2
minor Food Temperature

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Missing insulation at cooling lines of walk-in coolers, instructed to install to prevent condensation.

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Meat slicer not clean around blade housing, noted encrusted food debris all around, instructed to clean slicer properly and maintain.

2022-12-07 Pass Canvass Re-Inspection
6
minor Chemical Safety

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

OBSERVED FLOUR, SALT AND BREAD CRUMBS OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED FOOD ITEM STORED ON FLOOR IN BASEMENT WALK-IN COOLER. INSTRUCTED MANAGER TO ELEVATE ALL FOOD SIX INCHES OFF FLOOR.

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.

minor Pest Activity

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED SOILED MOP HEADS NOT PROPERLY STORED. INSTRUCTED MANAGER TO HANG MOP HEADS TO PREVENT INSECT BREEDING

minor Sanitation

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED THE VENT IN THE WALK IN AND THE COLD HOLD IN NEED OF CLEANING. INSTRUCTED TO CLEAN AND MAINTAIN

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO ALLERGEN TRAINING ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL EMPLOYEES HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATES MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES

2022-11-30 Fail Canvass
CRITICAL 11
critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO PAPER TOWELS AT EXPOSED HAND WASHING SINK IN PREP/DISH AREA. INSTRUCTED TO MAINTAIN PAPER TOWELS AT ALL EXPOSED HAND WASHING SINKS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION COMBINED WITH ABOVE VIOLATION

critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO HAND SOAP AVAILABLE AT HANDSINK IN PREP/DISWASHING AREA. INSTRUCTED TO PROVIDE HANDSOAP AT ALL TIMES. (CORRECTED ON SITE-MANAGER PROVIDED SOAP) PRIORITY FOUNDATION VIOLATION 7-38-030 (C) CITATION ISSUED

serious Food Temperature

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED THE LOW TEMPERATURE DISH MACHINE NOT PROPERLY SANITIZING AT 0PPM OF CHLORINE DURING THE INSPECTION. INSTRUCTED MANAGER SAID EQUIPMENT MUST PROPERLY SANITIZE AT 50PPM-100PPM OF CHLORINE ALL TIMES. CONTAINER WAS EMPTY. PRIORITY VIOLATION. CIT...

serious Chemical Safety

PROPER DATE MARKING AND DISPOSITION

OBSERVED PREPARED TCS FOOD ITEMS (COOKED WHITE BEANS AND RISOTTO) IN CONTAINERS IN COOLER WITHOUT LABELS. INSTRUCTED TO PROVIDE DISCARD DATE LABELS (NOT TO EXCEED 7 DAYS) ON ALL FOODS PREPARED ON SITE AND HELD FOR MORE THAN 24 HOURS AND MAINTAIN. MAN...

minor Chemical Safety

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

OBSERVED FLOUR, SALT AND BREAD CRUMBS OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED FOOD ITEM STORED ON FLOOR IN BASEMENT WALK-IN COOLER. INSTRUCTED MANAGER TO ELEVATE ALL FOOD SIX INCHES OFF FLOOR.

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.

serious Sanitation

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

OBSERVED NO IRREVERSIBLE THERMOMETER ON SITE AT TIME OF INSPECTION FOR MEASURING THE UTENSIL SURFACE TEMEPERATURE. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED.

minor Pest Activity

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED SOILED MOP HEADS NOT PROPERLY STORED. INSTRUCTED MANAGER TO HANG MOP HEADS TO PREVENT INSECT BREEDING.

minor Sanitation

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED THE VENT IN THE WALK IN AND THE COLD HOLD IN NEED OF CLEANING. INSTRUCTED TO CLEAN AND MAINTAIN

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO ALLERGEN TRAINING ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL EMPLOYEES HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATES MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES

2021-08-30 Pass Canvass Re-Inspection

No violations found.

2021-08-23 Pass w/ Conditions Suspected Food Poisoning
CRITICAL 5
critical Other

REQUIRED RECORDS AVAILABLE: SHELLSTOCK TAGS, PARASITE DESTRUCTION

SHELLSTOCK IDENTIFICATION TAGS FOR CLAMS NOT KEPT ON SITE AFTER SALE AS REQUIRED, UNABLE TO FIND CLAM TAGS FOR THE PERIOD OF AUG/1 2021 TO AUG/16/2021. CLAMS WERE SERVED IN THIS PERIOD. INSTRUCTED TO KEEP SHELLSTOCK TAGS ON SITE FOR 90 DAYS AFTER SA...

serious Sanitation

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

LOW TEMP DISH WASHING MACHINE NOT SANITIZING AT FINAL RINSE, 0PPM OBTAINED ON CL TEST STRIPS. MACHINE WAS USED EARLIER TODAY. INSTRUCTED TO PROVIDE PROPER SANITIZER CONCENTRATION AT FINAL RINSE. MACHINE IS TAGGED NOT ALLOWED TO USE. PRIORITY VIOALTIO...

serious Food Temperature

PROPER COLD HOLDING TEMPERATURES

FOUND A PAN OF LIQUID EGGS AT 73.2F AND A COTAINER OF CHICKEN STOCK AT 87.3F. BOTH CONTAINERS LEFT ON PREP TABLE. NO TEMPERATURE CONTROL. INSTUCTED TO KEEP SUCH FOODS HELD AT 41F OR LOWER OR 135F OR HIGHER. PRIORITY VIOLATION 7-38-005. FOOD DISCARDED...

minor Chemical Safety

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

SPRAY BOTTLE OF WATER IN KITCHEN NOT LABELED, INSTRUCTED TO LABEL AND MAINTAIN.

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

SOILED RAGS KEPT ON PREP COUNTER, INSTRUCTED TO KEEP IN A SANI BUCKET.

2020-10-08 Pass Canvass
5
minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

OBSERVED PRESET TABLEWARE AT BAR. INSTRUCTED THAT ALL PRESET TABLEWARE (UTENSILS AND GLASSWARE) SHALL BE PROTECTED FROM CONTAMINATION BY BEING WRAPPED, COVERED, OR SET TABLES UPON CUSTOMER ARRIVAL AND MAINTAIN.

minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

MUST INVERT DISHES BEING STORED IN THE PREP AREA, TO PREVENT CONTAMINATION. INSTRUCTED TO MAINTAIN.

minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

MUST DETAIL CLEAN BLADE ON MOUNTED CAN OPENER IN PREP AREA. Cutting or piercing parts of can openers shall be readily removable for cleaning and for replacement. INSTRUCTED TO MAINTAIN.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST DETAIL CLEAN LOOSE FOOD DEBRIS AND LIQUIDS FROM FLOORS IN PREP AREA AND WALK IN COOLER, INSTRUCTED TO CLEAN AND MAINTAIN.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

MUST REPLACE BURNED OUT LIGHT HOOD IN PREP AREA, INSTRUCTED TO MAINTAIN.

2019-12-10 Pass w/ Conditions Canvass
CRITICAL 4
critical Other

REQUIRED RECORDS AVAILABLE: SHELLSTOCK TAGS, PARASITE DESTRUCTION

MUST PROVIDE THE DATE ON ALL SHELLFISH TAGS, WHEN THE LAST SHELLSTOCK FROM THE CONTAINER IS SOLD OR SERVED; AND STORE ALL SHELLFISH TAGS IN CHRONOLOGICAL ORDER FOR AT LEAST 90 DAYS FROM THE SALE DATE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITA...

minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

OBSERVED PRESET TABLEWARE AT ALL DINING TABLES. INSTRUCTED THAT ALL PRESET TABLEWARE (UTENSILS AND GLASSWARE) SHALL BE PROTECTED FROM CONTAMINATION BY BEING WRAPPED, COVERED, OR SET TABLES UPON CUSTOMER ARRIVAL AND MAINTAIN.

minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED SENSOR HANDSINK IN WOMEN'S EMPLOYEE WASHROOM NEAREST THE ENTRANCE/EXIT NOT FUNCTIONING. INSTRUCTED TO CORRECT AND MAINTAIN.

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO ALLERGEN TRAINING FOR ALL CERTIFIED FOOD MANAGERS. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING. MUST PROVIDE DOCUMENTATION.

2018-10-25 Pass License
CRITICAL 3
minor Employee Hygiene

PERSONAL CLEANLINESS

FOOD HANDLERS WITH LONG BEARD NOT WEARING BEARD GUARD, INSTRUCTED TO WEAR. -

critical Employee Hygiene

SEWAGE & WASTE WATER PROPERLY DISPOSED

5-403.12: **C** Other Liquid Wastes and Rainwater LEAKY PIPE UNDER 1ST FLOOR PREP AREA HAND WASH SINK, INSTRUCTED TO REPAIR.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

INADEQUATE LIGHTING IN MAIN KITCHEN WALK-IN COOLER, INSTRUCTED TO PROVIDE ADEQUATE LIGHTING. -

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
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