Potbelly Sandwich Shop
900 W North Ave, Chicago, IL 60642 · Goose Island · Restaurant · High risk
Mixed record — 4 of 9 inspections passed
Last Inspected
2025-07-28
What You Should Know
✓ 3 consecutive passes, most recently 2025-07-28
⚠ Failed 2 inspections (2024, 2022)
⚠ Documentation & Training issues found across 6 inspections
⚠ Employee Hygiene issues found across 3 inspections
→ Issues were corrected on re-inspection
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Types of Issues Found
📋 Documentation & Training critical 6×
🧼 Employee Hygiene critical 3×
🐀 Pest Activity critical 3×
🌡 Food Temperature serious 1×
📦 Food Storage & Handling serious 1×
Inspection History
2025-07-28 Pass w/ Conditions Complaint CRITICAL 4 ▾
critical Documentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
No certified food service manager on site while handling and serving TCS foods ( deli meat, meat balls, etc.), instructed to obtain. Priority foundation violation 7-38-012.
serious Food Temperature
PROPER HOT HOLDING TEMPERATURES
Found 5 lbs of cooked beef meatballs held in a steam table at 54.3�F; the steam table was not turned on. Instructed to hold Hot TCS foods at 135�F or higher. Priority violation 7-38-005. Item discarded valued at $20.
minor Employee Hygiene
PERSONAL CLEANLINESS
Food handler not wearing hair restraints, Instructed to wear.
serious Pest Activity
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Standing water pooling on floor under front prep kitchen hand wash sink, Instructed to minimize standing water to prevent insects breading site.
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2024-03-14 Pass Complaint Re-Inspection 1 ▾
minor Documentation & Training
ALLERGEN TRAINING AS REQUIRED
2-102.13 OBSERVED 2 CERTIFIED FOOD MANAGERS ON DUTY WITHOUT A VALID ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST HAVE A VALID ALLERGEN TRAINING CERTIFICATE.
2024-03-07 Fail Complaint CRITICAL 4 ▾
critical Pest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT
OBSERVED APPROX. 15 LIVE SMALL FLYING INSECTS ON THE WALLS AND BOXES OF STOCK IN THE FOOD PREP AREAS, DINING ROOM AND SANDWICH PICKUP AREA. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38...
minor Sanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN
CLEAN THE INTERIOR OF THE SANDWICH PREP COOLER NEXT TO THE CONVEYOR OVEN AND THE PREP COOLER ACROSS FROM THE OVEN.
minor Sanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
CLEAN THE WALLS WITH FOOD DEBRIS ON THEM AROUND THE 3-COMPARTMENT SINK.
minor Documentation & Training
ALLERGEN TRAINING AS REQUIRED
OBSERVED 2 CERTIFIED FOOD MANAGERS ON DUTY WITHOUT A VALID ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST HAVE A VALID ALLERGEN TRAINING CERTIFICATE.
1 ▾
minor Sanitation
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
OBSERVED NO COVERED TRASH RECEPTACLE INSIDE UNISEX TOILET ROOM LOCATED CLOSER TO REAR EXIT DOOR. INSTRUCTED TO PROVIDE.
2022-03-02 Pass Canvass Re-Inspection ▾
CRITICAL 5 ▾
critical Documentation & Training
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
NO CITY OF CHICAGO CERTIFIED MANAGER ON SITE WHILE TCS FOODS (SOUP, SANDWICHES) ARE PREPARED AND SERVED. PRIORITY FOUNDATION.
critical Documentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
NO CITY OF CHICAGO CERTIFIED MANAGER ON SITE WHILE TCS FOODS (SOUP, SANDWICHES) ARE PREPARED AND SERVED. PRIORITY FOUNDATION. 7-38-012. CITATION ISSUED.
critical Employee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
NO HAND DRYING PROVISION AT FRONT PREP HANDWASHING SINK OR UNISEX WASHROOM #1. ALL HANDWASHING SINKS MUST BE SUPPLIED WITH HOT WATER, SOAP AND HAND DRYING DEVICE AT ALL TIMES. PRIORITY FOUNDATION. 7-38-030(C). CITATION ISSUED.
critical Pest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT
NO UPDATED PEST CONTROL LOG BOOK ON SITE DURIN TIME OF INSPECTION. OBSERVED MOST RECENT PEST CONTROL REPORT DATED 02/08/2021. MUST PROVIDE LOGBOOK WITH MOST RECENT SERVICE AND STATE LICENSE. PRIORITY FOUNDATION. 7-38-020(C). CITATION ISSUED.
minor Other
ALLERGEN TRAINING AS REQUIRED
NO CERTIFIED FOD MANAGER ON SITE. NO ALLERGEN TRAINING. ALL CERTIFIED ANAGERS MUST OBTAIN ALLERGEN TRAINING.
2021-08-11 Pass w/ Conditions Canvass CRITICAL 2 ▾
critical Employee Hygiene
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
OBSERVED NO VOMIT AND DIARRHEA PROCEDURE OR CLEANING MATERIALS TO CLEAN UP SAID INCIDENT ON SITE. FACILITY MUST PROVIDE PROCEDURES AND CLEANING MATERIALS (GLOVES, MASK, DISPOSABLE MOP, DISINFECTANT RATED FOR NOROVIRUS) FOR EMPLOYEES TO FOLLOW AND USE...
serious Food Storage & Handling
PROPER DATE MARKING AND DISPOSITION
OBSERVED READY-TO-EAT TIME/ TEMEPERATURE CONTROL FOR SAFETY FOODS (TCS): TUNA, VARIETY OF SLICED MEATS HELD FOR OVER 24 HOURS WITHOUT DISCARD DATE. INSTRUCTED FACILITY TO PROVIDE DISCARD DATE FOR ANY READY-TO-EAT TCS FOODS HELD FOR OVER 24 HOURS. PR...
2020-01-14 Pass w/ Conditions License CRITICAL 2 ▾
critical Documentation & Training
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
NO EMPLOYEE HEALTH POLICY ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-010
minor Other
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
NO FOOD HANDLER TRAINING CERTIFICATION ON SITE FOR FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN
Data sourced from Chicago Dept. of Public Health ·
Score calculated from inspection outcomes, violation severity & recency.
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