Chicago
56
YOUR CALL

Royal Sonesta Chicago and Hoyt'S American Tavern

71 E Wacker Dr, Chicago, IL 60601 · Loop · Restaurant · High risk
YOUR CALL
56/100

Mostly clean — 4 of 8 passed, one prior failure

Inspections
8
4 passed
Last Inspected
2025-11-03
Pass Rate
50%
1 failure
Score
56/100
YOUR CALL
6 consecutive passes, most recently 2025-11-03
Failed 1 inspection (2022)
Documentation & Training issues found across 6 inspections
Employee Hygiene issues found across 6 inspections
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Sanitation serious 18×
🌡
Food Temperature serious
📋
Documentation & Training critical
🧼
Employee Hygiene critical
📦
Food Storage & Handling minor
📌
Other serious
Chemical Safety minor
🔧
Facility Condition minor
🚰
Plumbing & Waste minor
2025-11-03 Pass w/ Conditions Short Form Complaint
CRITICAL 5
critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

2-101.11: OBSERVED NO PERSON ON SITE WITH AN ORIGINAL CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE POSTED. MUST HAVE A PERSON ON SITE WITH AN ORIGINAL CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE POSTED ON SITE AT ALL TIMES. PRIORITY FO...

minor Employee Hygiene

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

3-307.11: OBSERVED NO LEFT AND RIGHT SPLASH GUARDS ON HANDWASHING SINK NEXT TO THREE COMPARTMENT IN 6TH FLOOR DISHWASHING AREA. INSTRUCTED TO INSTALL LEFT AND RIGHT SPLASH GUARDS ON HANDWASHING SINK IN DISHWASHING AREA ON 6TH FLOOR TO PREVENT CONTAMI...

minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

4-101.19: OBSERVED CONTAINERS STORED ON FLOOR IN FIRST FLOOR STORAGE ROOM NEAR STAIRWELL AND OBSERVED BOXES STORED ON FLOOR OF BASEMENT WALK IN LIQUOR COOLER. INSTRUCTED TO PROVIDE ADEQUATE SHELVING TO ELEVATE ALL FOOD AND NON FOOD ITEMS AT LEAST SIX...

serious Food Temperature

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

5-205.15: OBSERVED LEAKING FROM HIGH TEMPERATURE DISH MACHINE ON FIRST FLOOR FROM LEFT SIDE BASE AND UNDERNEATH RINSE SINK NEXT TO HIGH TEMPERATURE DISH MACHINE ON FIRST FLOOR. INSTRUCTED TO REPAIR ALL LEAKS IN SAID AREA AND MAINTAIN.

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

6-501.19: OBSERVED DOOR FOR ALL GENDER WASHROOM ON FIRST FLOOR NOT SELF CLOSING. INSTRUCTED TO INSTALL SELF CLOSING DEVICE ON ALL GENDER WASHROOM DOOR ON FIRST FLOOR SO THAT WASHROOM DOOR IS SELF CLOSING AND TIGHT FITTING.

2025-08-25 Pass w/ Conditions Complaint
7
serious Food Temperature

PROPER COLD HOLDING TEMPERATURES

OBSERVED COLD TCS FOOD, HELD AT IMPROPER TEMPERATURE OF 48.4F. OBSERVED COLD TCS FOOD, FRUIT CHUNKS CONTAINING CANTALOUPE AND HONEY DEW CHUNKS(48.4F)HELD AT IMPROPER TEMPERATURE. INSTRUCTED ALL COLD TCS FOOD MUST BE HELD AT 41F OR BELOW. CORRECTED ON...

serious Other

CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD

OBSERVED NO DISCLOSURE ON MENU STATING ANIMAL DERIVED FOODS WITH AN ASTERISK CAN BE SERVED UNDERCOOKED OR COOKED TO ORDER. INSTRUCTED TO ADD DISCLOSURE TO MENU STATING ANIMAL DERIVED FOODS WITH AN ASTERISK CAN BE SERVED UNDERCOOKED OR COOKED TO ORDER...

minor Employee Hygiene

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED NO LEFT AND RIGHT SPLASH GUARDS ON HANDWASHING SINK NEXT TO THREE COMPARTMENT IN 6TH FLOOR DISHWASHING AREA. INSTRUCTED TO INSTALL LEFT AND RIGHT SPLASH GUARDS ON HANDWASHING SINK IN DISHWASHING AREA ON 6TH FLOOR TO PREVENT CONTAMINATION OF ...

serious Food Temperature

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED DRAINPIPE OF WASH COMPARTMENT OF THREE COMPARTMENT SINK LEAKING AND OBSERVED LEAKING FROM HIGH TEMPERATURE DISH MACHINE ON FIRST FLOOR FROM LEFT SIDE BASE AND UNDERNEATH RINSE SINK NEXT TO HIGH TEMPERATURE DISH MACHINE ON FIRST FLOOR. INSTRU...

minor Sanitation

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

OBSERVED DOOR FOR ALL GENDER WASHROOM ON FIRST FLOOR NOT SELF CLOSING. INSTRUCTED TO INSTALL SELF CLOSING DEVICE ON ALL GENDER WASHROOM DOOR ON FIRST FLOOR SO THAT WASHROOM DOOR IS SELF CLOSING AND TIGHT FITTING.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED FOOD DEBRIS ON FLOOR IN FIRST FLOOR NORTHSIDE COOKLINE. INSTRUCTED TO CLEAN FLOORS IN FIRST FLOOR NORTHSIDE COOKLINE AND MAINTAIN.

minor Sanitation

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED DUST ON CONDENSOR FAN COVERS IN ALL WALK IN COOLERS. INSTRUCTED TO CLEAN ALL CONDENSOR FAN COVERS IN ALL WALK IN COOLERS.

2025-04-22 Pass Canvass
1
minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED DUST ACCUMULATION ON THE FAN GUARDS IN THE WALK-IN COOLERS. INSTRUCTED TO CLEAN AND MAINTAIN.

2024-04-04 Pass Canvass
4
minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED MUSSELS IN THE PREP WALK-IN COOLER STORED DIRECTLY IN CONTACT WITH WIPE CLOTHS. INSTRUCTED MANAGEMENT TO NOT STORE FOOD ITEMS DIRECTLY IN CONTACT WITH LINENS.

minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED ALUMINUM FOIL BEING USED AS A LINER ON THE SHELVING USED FOR STORING COOKING UTENSILS AT THE END OF COOK LINE. INSTRUCTED TO REMOVE OR REPLACE WITH A MATERIAL THAT SMOOTH AND EASILY CLEANABLE.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED FOOD DEBRIS ON THE FLOORS IN THE FOLLOWING AREAS: BEHIND ICE MACHINE IN THE WAIT STATION, IN THE BASEMENT DRY STORAGE ROOM, AND UNDER COOKING EQUIPMENT AND FRYING EQUIPMENT AT THE COOK LINE. INSTRUCTED TO CLEAN AND MAINTAIN.

minor Sanitation

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED DUST AND GREASE BUILD UP IN THE VENTILATION HOOD ABOVE COOKING AND FRYING EQUIPMENT. INSTRUCTED TO SCHEDULE A CLEANING AND MAINTAIN.

2023-01-23 Pass Complaint
4
minor Other

THERMOMETERS PROVIDED & ACCURATE

Missing and inaccurate refrigerators thermometer, instructed to provide good working thermometers in all coolers where TCS foods are stored in.

minor Employee Hygiene

PERSONAL CLEANLINESS

Food handlers not wearing hair restraints, instructed to wear.

minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

Kitchens pots and pans stored too close to garbage receptacle, instructed to keep away.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

peeling paint and damaged dry wall note on kitchen ceiling, Instructed to repair and maintain.

2022-07-19 Pass w/ Conditions Canvass Re-Inspection
CRITICAL 11
critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CITY OF CHICAGO FOOD SANITATION MANAGER ON SITE WHILE TCS FOODS ARE BEING PREPPED/SERVED SUCH AS EGGS,SAUSAGE,CHICKEN AT TIME OF INSPECTION. INSTRUCTED MUST HAVE A CITY OF CHICAGO FOOD SANITATION MANAGER ON SITE AT ALL TIMES WHEN TCS FOOD...

minor Chemical Safety

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

OBSERVED PEPPER, SALT AND BREAD CRUMBS OUT OF THE ORIGINAL CONTAINERS AND IN STAINLESS STEEL CONTAINERS BY THE PREP STATION WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIG...

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED FOOD ITEMS STORED ON FLOOR IN DRY STAORAGE AREA. INSTRUCTED MANAGER TO ELEVATE ALL FOOD SIX INCHES OFF FLOOR

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.

minor Food Temperature

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED BROKEN DOOR HANDLE ON THE TWO DOOR COLD HOLDING. MUST REPAIR OR REPLACE BROKEN DOOR HANDLE.

minor Food Temperature

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVE RUSTY SURFACE IN THE 2 DOOR COLD HOLDING ON 39TH FLOOR. INSTRUCTED TO CLEAN AND MAINTAIN

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED ACCUMULATED GREASE AND FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF FRYER. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

serious Employee Hygiene

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED COLD WATER HANDLE DOES NOT WORK ON HANDWASHING SINK IN 1ST FLOOR KITCHEN. MUST REPAIR AND MAINTAIN SAME.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED MULTIPLE MISSING LIGHTBULBS ABOVE 6TH FLOOR COFFEE AREA . INSTRUCTED TO INSTALL WORKING LIGHTBULBS AND MAINTAIN.

minor Documentation & Training

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

OBSERVED 2 EMPLOYEES WITH EXPIRED FOOD HANDLER CERTIFICATES. INSTRUCTED ALL EMPLOYEES MUST COMPLETE FOOD HANDLER TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO ALLERGEN TRAINING ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL EMPLOYEES HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATES MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.

2022-07-12 Fail Canvass
13
serious Food Temperature

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED THE LOW TEMPERATURE DISH MACHINE NOT PROPERLY SANITIZING AT 0PPM OF CHLORINE DURING THE INSPECTION. INSTRUCTED MANAGER SAID EQUIPMENT MUST PROPERLY SANITIZE AT 50PPM-100PPM OF CHLORINE ALL TIMES. UNIT TAGGED AND HELD FOR INSPECTION BY THE DE...

minor Chemical Safety

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

OBSERVED PEPPER, SALT AND BREAD CRUMBS OUT OF THE ORIGINAL CONTAINERS AND IN STAINLESS STEEL CONTAINERS BY THE PREP STATION WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIG...

minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED FOOD ITEMS STORED ON FLOOR IN DRY STAORAGE AREA. INSTRUCTED MANAGER TO ELEVATE ALL FOOD SIX INCHES OFF FLOOR.

minor Sanitation

WIPING CLOTHS: PROPERLY USED & STORED

OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLES. INSTRUCTED MANAGER TO STORE IN SANITIZING SOLUTION BETWEEN USES.

minor Food Temperature

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED BROKEN DOOR HANDLE ON THE TWO DOOR COLD HOLDING. MUST REPAIR OR REPLACE BROKEN DOOR HANDLE.

minor Food Temperature

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVE RUSTY SURFACE IN THE 2 DOOR COLD HOLDING ON 39TH FLOOR. INSTRUSCTED TO CLEAN AND MAINTAIN

serious Sanitation

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

OBSERVED NO IRREVERSIBLE THERMOMETER ON SITE AT TIME OF INSPECTION FOR MEASURING THE UTENSIL SURFACE TEMEPERATURE.INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED.

serious Sanitation

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

OBSERVED NO CHLORINE SANITIZER TESTING DEVICES ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED COMBINED WITH ABOVE.

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED ACCUMULATED GREASE AND FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF FRYER. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.

serious Employee Hygiene

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED COLD WATER HANDLE DOES NOT WORK ON HANDWASHING SINK IN 1ST FLOOR KITCHEN. MUST REPAIR AND MAINTAIN SAME.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED MULTIPLE MISSING LIGHTBULBS ABOVE 6TH FLOOR COFFEE AREA . INSTRUCTED TO INSTALL WORKING LIGHTBULBS AND MAINTAIN.

minor Documentation & Training

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

OBSERVED 2 EMPLOYEES WITH EXPIRED FOOD HANDLER CERTIFICATES. INSTRUCTED ALL EMPLOYEES MUST COMPLETE FOOD HANDLER TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO ALLERGEN TRAINING ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL EMPLOYEES HOLDING CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATES MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.

2021-05-17 Pass License
CRITICAL 3
critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

WEAK HOT WATER PRESSURE AT EMPLOYEES TOILET ROOM HAND WASH SINK, INSTRUCTED TO PROVIDE AT CITY PRESSURE.

minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

UNABLE TO LOCATE BACKFLOW PREVENTION DEVICE FOR COFFEE MAKERS, INSTRUCTED TO INSTALL.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MISSING TILE GROUT AT 1ST LOOR DISH WASHING AREA FLOOR, INSTRUCTED TO REPIAR AND MAINTAIN.

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
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