SANITARY INSPECTION RECORD — CITY OF CHICAGO

SUBWAY.

YOUR CALL. 60/100

400 N ORLEANS ST · RIVER NORTH, CHICAGO

Last inspected August 6, 2025 · passed

3 of 6 inspections passed, 1 failed, 2 passed with conditions. 5 critical violations across the record.

THE NUMBERS

INSPECTIONS
6
3 passed · 2 w/ conditions · 1 failed
VIOLATIONS
24
includes 5 critical
RECORDS COVER
2 YEARS
since Apr 2023

INSPECTION HISTORY

AUG 6
2025
PASSED
1 violation
DETAILS
MINOREmployee Hygiene
PERSONAL CLEANLINESS

OBSERVED EMPLOYEE WITH NO HAIR RESTRAINT IN THE FOOD PREP AREA.INSTRUCTED MANAGER TO PROVIDE HAIR RESTRAINTS FOR ALL EMPLOYEES IN THE FOOD PREP AREA.

AUG 4
2025
PASS W/ CONDITIONS
3 violations1 CRITICAL
DETAILS
CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (DELI MEATS,MEAT BALLS,TUNA ETC.) ARE BEING PREPARED AND SERVED TO CUSTOMERS.INSTRUCTED PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER MUST BE ON THE PREMISES AT ALL TIMES WHEN (TCS FOODS)ARE PREPARED,HANDLED, AND/OR SERVED.INSTRUCTED TO COMPLY AND POST ORIGINAL CERTIFICATES AS REQUIRED.PRIORITY FOUNDATION VIOLATION 7-38-012,CITATION ISSUED. - Repeat

SERIOUSFood Temperature
PROPER COLD HOLDING TEMPERATURES

OBSERVED IMPROPER COLD HOLDING TEMPERATURES OF (TCS FOODS) INSIDE OF THE PREP LINE-COOLER AT FRONT FOOD PREP AREA.OBSERVED CHICKEN AT 50.8F,DELI MEAT AT 49.2F,TUNA AT 51.3F,SLICED ROAST BEEF AT 48.4F,SLICED TOMATOES AT 44.8F,SLICED CHEESES AT 47.9 F,STEAK AT 48.1F AND CUT GREEN BELL PEPPERS AT 48.9F.MANAGEMENT VOLUNTARILY DISCARDED APPROXIMATELY 10#'S OF FOOD WORTH $300.00.INSTRUCTED MANAGEMENT TO MONITOR AND MAINTAIN ALL COLD (TCS FOODS) AT 41F OR COLDER AT ALL TIMES.PRIORITY VIOLATION 7-38-005,CITATION ISSUED.

MINORFood Temperature
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

OBSERVED THE PREP LINE COOLER AT FRONT FOOD PREP AREA WITH AN AIR TEMPERATURE OF 51.8F.THE COOLER WAS USED TO STORE (TCS FOODS) SUCH AS SLICED DELI MEAT AND TUNA ETC.INSTRUCTED MANAGEMENT TO REPAIR AND MAINTAIN SAID COOLER AT 41F OR COLDER AT ALL TIMES.MANAGEMENT IMMEDIATELY NOTIFIED REFRIGERATION REPAIR SERVICE.THE SAID COOLER IS TAGGED "HELD FOR INSPECTION" AT THIS TIME.INSTRUCTED NOT TO USE UNTIL REPAIRED.(SEE COMMENTS BELOW).PRIORITY VIOLATION 7-38-005,CITATION ISSUED.

MAY 13
2025
PASSED
0 violations
MAY 5
2025
FAILED
8 violations2 CRITICAL
DETAILS
CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (DELI MEATS,MEAT BALLS,TUNA ETC.) ARE BEING PREPARED AND SERVED TO CUSTOMERS.INSTRUCTED PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER MUST BE ON THE PREMISES AT ALL TIMES WHEN (TCS FOODS)ARE PREPARED,HANDLED, AND/OR SERVED.INSTRUCTED TO COMPLY AND POST ORIGINAL CERTIFICATES AS REQUIRED.PRIORITY FOUNDATION VIOLATION 7-38-012,CITATION ISSUED.

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO HANDWASHING SIGNAGE AT HAND SINK LOCATED AT THE FRONT FOOD PREP AREA.INSTRUCTED TO PROVIDE AND MAINTAIN.

SERIOUSSanitation
FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED BLACK SLIMY SUBSTANCES ON INTERIOR WATER COMPONENTS OF THE ICE MAKER,DRIPPING INTO ICE "ICE IS USED FOR HUMAN CONSUMPTION".INSTRUCTED TO TURN OFF MACHINE, REMOVE ICE AND HAVE INTERIOR OF ICE MAKER CLEANED AND SANITIZED AND MAINTAIN.PRIORITY FOUNDATION VIOLATION 7-38-005,CITATION ISSUED.

SERIOUSFood Temperature
PROPER HOT HOLDING TEMPERATURES

OBSERVED IMPROPER HOT HOLDING TEMPERATURES OF (TCS FOODS) INSIDE OF THE HOT HOLDING UNIT AT FRONT FOOD PREP AREA.OBSERVED COOKED MEATBALLS WITH INTERNAL TEMPERATURES RANGING FROM (79.8F-88.8F).PERSON-IN-CHARGE VOLUNTARILY DISCARDED APPROXIMATELY 3#'S OF FOOD WORTH $10.00.INSTRUCTED PERSON-IN-CHARGE,(TCS FOODS) MUST MAINTAIN COLD HOLDING TEMPERATURE OF 41.0F OR COLDER AND HOT HOLDING TEMPERATURE OF 135F OR HOTTER AT ALL TIMES.PRIORITY VIOLATION 7-38-005,CITATION ISSUED.

MINORFood Temperature
APPROVED THAWING METHODS USED

OBSERVED IMPROPER THAWING BEING WITH BEEF.THAWING MUST OCCUR WITH FOOD BEING PLACED IN THE WALK-IN-COOLER OVER NIGHT,OR UNDER COLD RUNNING WATER.INSTRUCTED TO MAINTAIN CORRECT THAWING PROCEDURES.

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED BLACKENED,MOLDY CAULKING ABOVE THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO REPLACE AND MAINTAIN SO THAT IT IS SMOOTH,EASILY CLEANABLE SURFACE.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED DIRTY FLOORS WITH DRIED UP SPILLED DEBRIS UNDERNEATH THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO CLEAN FLOORS IN DETAIL AND MAINTAIN.

MINORDocumentation & Training
ALLERGEN TRAINING AS REQUIRED

OBSERVED NO CERTIFIED FOOD MANAGER WITH THE ALLERGEN TRAINING CERTIFICATE.ALLERGEN TRAINING IS REQUIRED FOR ALL EMPLOYEES THAT HAVE A CITY OF CHICAGO FOOD SANITATION CERTIFICATE.INSTRUCTED TO COMPLETE TRAINING AND KEEP CERTIFICATE ON SITE.

JUN 20
2024
PASS W/ CONDITIONS
7 violations2 CRITICAL
DETAILS
CRITICALDocumentation & Training
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

OBSERVED NO CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER ON PREMISES. INSTRUCTED CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER MUST BE ON PREMISES AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.

CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER ON PREMISES. INSTRUCTED CITY OF CHICAGO CERTIFIED FOODSERVICE MANAGER MUST BE ON PREMISES AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED.

SERIOUSFood Temperature
PROPER COLD HOLDING TEMPERATURES

OBSERVED COLD TCS FOODS HELD AT IMPROPER TEMPERATURES RANGING BETWEEN 45.1-51.8F(PROVOLONE CHEESE 51.8F, PEPPER JACK CHEESE 45.1F, SHREDDED CHICKEN 49.6F, BUFFALO CHICKEN 46.9F AND TERIYAKI CHICKEN 45.5F. INSTRUCTED ALL COLD TCS FOOD MUST BE HELD AT 41F OR BELOW. CORRECTED ON SITE MANAGER VOLUNTARILY DISCARDED AND DENATURED FOOD VALUED AT $80 WEIGHING 2LBS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED

SERIOUSEmployee Hygiene
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED DRAIN PIPE OF HANDWASHING SINK IN FRONT PREP AREA LEAKING. INSTRUCTED TO REPAIR LEAKING DRAINPIPE OF FRONT PREP HANDWASHING SINK. OBSERVED LEAKING FAUCET OF HANDWASHING SINK IN REAR PREP/DISHWASHING AREA. INSTRUCTED TO REPAIR LEAKING FAUCET ON HANDWASHING SINK IN REAR PREP/DISHWASHING AREA.

MINORFood Temperature
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED FOOD DEBRIS ON FLOORS UNDERNEATH HOT HOLDING EQUIPMENT IN FRONT PREP AREA. INSTRUCTED TO CLEAN FLOORS UNDERNEATH HOT HOLDING EQUIPMENT IN FRONT PREP AREA.

SERIOUSEmployee Hygiene
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED HOLE IN LOWER WALL TO THE RIGHT OF FRONT PREP HANDWASHING SINK. INSTRUCTED TO SMOOTHLY REPAIR LOWER WALL TO THE RIGHT OF FRONT PREP HANDWASHING SINK. OBSERVED HOLE IN RIGHT LOWER WALL OUTSIDE DOOR LEADING FROM DINING ROOM INTO PREP/DISHWASHING AREA KITCHEN. INSTRUCTED TO SMOOTHLY REPAIR HOLE IN RIGHT LOWER WALL OUTSIDE DOOR LEADING FROM DINING ROOM INTO PREP/DISHWASHING AREA.

MINOROther
PREVIOUS CORE VIOLATION CORRECTED

OBSERVED PREVIOUS CORE VIOLATION FROM INSPECTION REPORT #2573846 DATED 04/07/2023 NOT CORRECTED. INSTRUCTED TO CORRECT. PRIORITY FOUNDATION VIOLATION 7-42-090 CITATION ISSUED. FOOD HANDLER CERTIFICATIONS NOT PROVIDED ON SITE. FACILITY MUST ENSURE THAT ALL EMPLOYEES OBTAIN A VALID FOOD HANDLER CERTIFICATION.

show all 6 inspections →
APR 7
2023
PASSED
5 violations
DETAILS
MINORFood Temperature
THERMOMETERS PROVIDED & ACCURATE

THERMOMETERS IS NOT PROVIDED IN ALL COLD HOLDING UNITS. COLD/HOT HOLDING EQUIPMENT USED FOR TIME/TEMPERATURE CONTROL FOR SAFETY SHALL HAVE AT LEAST ONE THERMOMETER IN AN EASILY VIEWED LOCATION.

MINORFood Storage & Handling
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

DRY STORAGE ITEMS IS STORED IN AN UNAPPROVED LOCATION IN RESTROOM. FOOD MAY NOT BE STORED IN: 1) LOCKER ROOMS 2) TOILET ROOMS 3) DRESSING ROOMS 4) GARBAGE ROOMS 5) MECHANICAL ROOMS 6) UNDER NON SHIELDED SEWER LINES 7) UNDER LEAKING WATER LINES 8) UNDER OPEN STAIRWELLS 9) UNDER OTHER SOURCES OF CONTAMINATION.

MINORFood Storage & Handling
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

DRY STORAGE ITEMS STORED ON THE FLOOR OUTSIDE OF RESTROOM. ITEMS MUST BE AT LEAST 6 INCHES ABOVE THE FLOOR.

MINORSanitation
UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

CLEAN DISHWARE STORED ON WIRE RACK SHELVES ABOVE THE 3COMPARTMENT SINK HAVE NOT BEEN AIR DRIED PROPERLY AFTER SANITIZING. AFTER CLEANING AND SANITZING ALL EQUIPMENT AND UTENSILS SHALL BE AIR DRIED BEFORE USE. CLOTH DRYING OF EQUIPMENT AND UTENSILS IS NOT APPROVED.

MINOROther
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

FOOD HANDLER CERTIFICATIONS NOT PROVIDED ON SITE. FACILITY MUST ENSURE THAT ALL EMPLOYEES OBTAIN A VALID FOOD HANDLER CERTIFICATION.

Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →

NEARBY IN RIVER NORTH