Chicago
80
EAT

Swissotel - Concourse Level

323 E Wacker Dr, Chicago, IL 60601 · Loop · Restaurant · High risk
EAT
80/100

Passed most recently but 2 prior failures on record

Inspections
19
14 passed
Last Inspected
2025-03-27
Pass Rate
74%
2 failures
Score
80/100
EAT
10 consecutive passes, most recently 2025-03-27
Failed 2 inspections (2017, 2016)
Employee Hygiene issues found across 4 inspections
Documentation & Training issues found across 3 inspections
Issues were corrected on re-inspection
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Sanitation minor 27×
🔧
Facility Condition minor
Chemical Safety minor
🧼
Employee Hygiene critical
📋
Documentation & Training critical
🌡
Food Temperature critical
🐀
Pest Activity critical
📦
Food Storage & Handling critical
🚰
Plumbing & Waste minor
📌
Other serious
2025-03-27 Pass Canvass
CRITICAL 2
critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

MUST PROVIDE HANDWASHING SIGNAGE AT THE HANDWASHING SINK IN THE ROOM SERVICE WAIT AREA.

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

NO ALLERGEN TRAINING ON SITE FOR ALL CITY OF CHICAGO FOOD MANAGERS. INSTRUCTED MANAGEMENT THAT ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND KEEP CERTIFICATE ON SITE.

2024-04-10 Pass Canvass
7
minor Food Storage & Handling

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

OBSERVED DISH RACKS STORED ON THE FLOOR IN THE DISHWASHING ROOM. INSTRUCTED TO ELEVATE DISH RACKS AT LEAST 6 INCHES ABOVE THE FLOOR TO PROTECT FROM CONTAMINATION.

minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED TORN GASKETS ON THE INSIDE OF THREE DOOR COOLER IN THE KITCHEN. INSTRUCTED TO REPAIR AND MAINTAIN.

minor Sanitation

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED MILK CRATES BEING USED AS SHELVING. MUST REMOVE OR PROVIDE SHELVING THAT IS FREE OF UNNECESSARY CREVICES AND DESIGNED/CONSTRUCTED TO BE EASILY CLEANABLE.

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED SPILLED FOOD DEBRIS AT THE BOTTOM OF REACH-IN FREEZER AT THE END OF COOK LINE. INSTRUCTED TO CLEAN AND MAINTAIN.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED PAPER TOWEL DISPENSER IN DISREPAIR IN THE DISHWASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED WET MOP STORED IN THE BUCKET IN THE DISHWASHING AREA. INSTRUCTED TO HANG MOPS AFTER USE

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED LOW LIGHTING INSIDE OF MAIN WALK-IN COOLER. INSTRUCTED TO PROVIDE SUFFICIENT LIGHTING AND MAINTAIN.

2023-12-04 Pass Canvass Re-Inspection

No violations found.

2023-09-13 Pass w/ Conditions Canvass
CRITICAL 5
critical Food Storage & Handling

NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED

Observed a food runner handling ready-to-eat foods ( bread slices, balls of butter..) with bare hands, instructed mgr not to allow staff to handle such foods with bare hands. Priority violation 7-38-010.

critical Employee Hygiene

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Slow drainage noted at employees cafeteria dish room hand wash sink. instructed to repair and maintain.

serious Food Temperature

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inadequate dish washing facilities, found high temp conveyer dish machine not sanitizing aft final rinse, utensils surface temp at final rinse was at 146f. instructed manager to provide proper final rinse temperature at dish surface. Priority violat...

minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Ice maker interior surfaces not clean, an orange film noted at upper interior surfaces. soda fountain dispensers not clean inside at employees cafeteria. instructed to clean and maintain.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inadequate lighting noted in several walk-in coolers at main kitchen and dock area. instructed to provide more lighting.

2022-07-20 Pass w/ Conditions Canvass
CRITICAL 3
critical Food Temperature

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO HOT RUNNING WATER AT PREP AREA AND DISHWASHING AREA HANDWASHING SINKS. TEMPERATURE OF WATER WAS 79.1 T0 79.3F AT THE TIME OF INSPECTION. INSTRUCTED TO HAVE HOT AND COLD RUNNING WATER AT A MINIMUM TEMPERATURE OF 100F AT ALL HAND WASH SINKS...

minor Chemical Safety

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

OBSERVED CRUSHED PEPPER OUT OF THE ORIGINAL CONTAINERS AND IN CONTAINERS BY THE PREP STATION WITHOUT LABEL CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED A BURNT OUT LIGHT BULB IN THE MAIN PREP LINE. INSTRUCTED TO REPLACE

2021-10-07 Pass Canvass

No violations found.

2020-10-08 Pass Canvass

No violations found.

2019-02-08 Pass w/ Conditions Canvass
CRITICAL 7
critical Documentation & Training

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

OBSERVED NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY/TRAINING SYSTEM AND MAINTAIN WITH VERIFIABLE DOCUMENTS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED

critical Employee Hygiene

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

OBSERVED FACILITY WITH A BODILY FLUID SPILL KIT AND NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS. NECESSARY ITEMS AT A MINIMUM MUST INCLUDE BUT ARE NOT LIMITED TO GLOVES, FACE MASKS, DISPOSABLE MOPS, AND APPROPRIATE SANITIZER. IN...

serious Other

CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD

OBSERVED MENU WITH A DISCLOSURE STATEMENT AND NO REMINDER ON THE MENU FOR RAW OR UNCOOKED ANIMAL-BASED FOOD ITEMS. INSTRUCTED TO PROVIDE BOTH DISCLOSURE STATEMENT AND REMINDER ON THE MENU. INFORMED MANAGER THAT CONSUMER ADVISORY SIGNAGE MUST ALSO BE ...

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED ALL AUTOMATIC SOAP DISPENSERS IN THE WOMEN?S RESTROOM LOCATED ON L4 NOT OPERATING. TWO BOTTLES LABELED ?SHOWER GEL? WERE PROVIDED. INSTRUCTED TO REPAIR ALL DISPENSERS AND PROVIDE HANDSOAP AT EACH DISPENSING STATION.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE WOMEN'S RESTROOM ON L4 NEAR THE TWO SHOWERS. INSTRUCTED TO REPAIR OR REPLACE TILES TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED A MISSING LIGHT-BULB IN THE REFRIGERATOR UNIT IDENTIFIED AS "K2" IN THE KITCHEN PREP AREA. INSTRUCTED TO REPLACE BULB AND MAINTAIN LIGHTING IN THE UNIT.

minor Documentation & Training

ALLERGEN TRAINING AS REQUIRED

OBSERVED NO FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING.

2018-02-27 Pass Canvass
6
minor Chemical Safety

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL.

minor Sanitation

CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES

CLEAN FOOD UTENSILS STORED IN STANDING WATER, INSTRUCTED TO KEEP IN A CLEAN DRY SURFACE.

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

TOWELS/ WIPING CLOTHS WITH LOOSE THREADS USED IN KITCHEN, INSTRUCTED TO USE ONES WITHOUT LOOSE THREADS

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MEAT SLICER NOT CLEANED BEHIND BLADE, INSTRUCTED TO CLEAN AND MAINTAIN.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

GENEVA WALK-IN COOLER WITH DAMAGED PLATE WALLS. INSTRUCTED TO REPLACE.

minor Facility Condition

LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED

INADEQUATE LIGHTING IN PRODUCE WALK-IN COOLER. INSTRUCTED TO PROVIDE.

2017-04-12 Pass Canvass Re-Inspection

No violations found.

2017-04-05 Fail Canvass
CRITICAL 1
critical Pest Activity

NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

OBSERVED 80 SMALL FLIES ON THE WALLS AND CEILINGS LOCATED IN THE PASTRY FOOD PREP AREA AND IN THE DISH WASHING AREA. INSTRUCTED TO CLEAN AND SANITIZE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR SERVICE. SERIOUS VIOLATION 7-38-020.

2016-08-22 Pass Canvass Re-Inspection
4
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

Above violation still remaining(Cutting boards that had deep cuts in kitchen prep areas, shall be replaced. Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Reach in cooler shelving/racks in bar area shall be rep...

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

Above violation still remaining(Walk in cooler shelving/racks not clean, need detailed cleaning(crevices).

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

Above violation still remaining(Floors in kitchen prep area, and by dish machine areas, need re-grouting).

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

Above violation still remaining(Wall by walk in freezer had peeling paint/plaster, shall be repaired/sealed, walls that had peeling paint, missing ceiling tiles in rear kitchen areas, shall be repaired/replaced).

2016-08-12 Fail Canvass
CRITICAL 5
critical Pest Activity

NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

Found/observed live fruit flies(gnats)15 in bar area, and in rear kitchen area, by rear storage roonm (20 ).Citation issued 7-38-020 Serious violation.

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

Cutting boards that had deep cuts in kitchen prep areas, shall be replaced. Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Reach in cooler shelving/racks in bar area shall be repaired/replaced. Caulk around ...

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

Non food contact surfaces of cooking equipment, sides of stove/ovens not clean, need detailed cleaning. Walk in cooler shelving/racks not clean, need detailed cleaning.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

Floors in kitchen prep area by dish machine areas not clean, need detailed cleaning(corners). Floors in kitchen prep area, and by dish machine areas, need re-grouting.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

Wall by walk in freezer had peeling paint/plaster, shall be repaired/sealed, walls that had peeling paint, missing ceiling tiles in rear kitchen areas, shall be repaired/replaced.

2015-10-06 Pass Canvass
2
minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST REMOVE EXCESS DUST ACCUMULATION IN THE CEILING VENTS AT THE GENEVA KITCHEN AREA.

minor Plumbing & Waste

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

MUST REPAIR LOOSE HAND SINK FAUCET IN THE GENEVA LINE PREP AREA.

2014-11-20 Pass Canvass
3
minor Sanitation

CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES

PLASTIC DIPOSABLE CUPS USED AS A SPICE CONTAINER, INSTRUCTED TO USE PROEPR CONTAINERS THAT CAN BE WASHED.

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

SNEEZE GUARD NOT ADEQUATE AT SELF-SERVICE PASTRIES AND CUT FRUITS DISPLAY COUNTER. INSTURCTED TO INSTALL.

minor Facility Condition

LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED

INADEQUATE LIGHTING INSIDE WALK-IN COOLER #(K53), INSTRUCTED TO PROVIDE.

2014-02-10 Pass Canvass
3
minor Chemical Safety

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

BULK FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL AND MAINTAIN.

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

BOTTOM SHELF OF STAND UP COOLER NOT CLEAN, FOOD DEBRIS NOTED, INSTRUCTED TO CLEAN AND MAINTAIN.

minor Plumbing & Waste

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

LEAKY PIPE UNDER HAND SINK NEXT TO BALLROOM, INSTRUCTED TO REPAIR AND MAINTAIN.

2013-09-16 Pass Canvass
1
minor Facility Condition

LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED

MUST PROVIDE WORKING LIGHT BULBS AT THE K-22 AND K-24 COOLERS.

2012-10-16 Pass Canvass
4
minor Chemical Safety

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

BULK FOOD CONTAINER MISSING LABELS, INSTRUCTED TO LABEL

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

WALL COVERINGS NOT MOUNTED PREOPERLY NEXT TO 3-COMP SINK, INSTRUCTED TO SEAL.

minor Pest Activity

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

MOPS AND BROOMS ARE KEPT TOO CLOSE TO CLEAN UTENSILS, INSTRUCTED TO KEEP A WAY. FLY TRAP INSTALLED ABOVE 3-COMP SINK, INSTRUCTED TO REMOVE.

minor Employee Hygiene

APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

ICE SCOOP STORED OVER ICE CUBES AT BAR AREA, INSTRUCTED TO STORE OFF CUBES.

2011-03-09 Pass Canvass
4
minor Chemical Safety

FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

All food not stored in the original container shall be stored in properly labeled containers. BULK FOOD CONTAINERS NOT LABELED, INSTRUCTED TO LABEL CLEARLY.

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. ICE SCOOP HOLDER NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.

minor Food Temperature

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. ICE BUILD-UP AROUND COOLING UNIT INSIDE WALK-IN FREEZER, INSTRUCTED TO REMOVE.

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. FAN COVERS, COOLER DOOR GASKETS AND BOTTOM SHELVES OF DRAWER COOLERS NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
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Eat or Beat scores are independent editorial analysis of public records and do not represent official government ratings.