SANITARY INSPECTION RECORD — CITY OF CHICAGO

MARRIOTT HOTEL SERVICES, INC..

YOUR CALL. 76/100

540 N MICHIGAN AVE · STREETERVILLE, CHICAGO

Last inspected January 26, 2026 · passed with conditions

12 of 16 inspections passed, 4 passed with conditions. 9 critical violations across the record.

THE NUMBERS

INSPECTIONS
16
12 passed · 4 w/ conditions
VIOLATIONS
41
includes 9 critical
RECORDS COVER
15 YEARS
since Dec 2010

INSPECTION HISTORY

JAN 26
2026
PASS W/ CONDITIONS
2 violations
DETAILS
SERIOUSSanitation
FOOD-CONTACT SURFACES: CLEANED & SANITIZED

OBSERVED SLIGHT BUILD UP INSIDE ICE MACHINE UPPER PORTION. INSTRUCTED MANAGER MUST CLEAN INTERIOR OF ICE MACHINE AND MAINTAIN.

SERIOUSFood Temperature
PROPER COLD HOLDING TEMPERATURES

FOUND THE FOLLOWING TCS FOODS HELD AT IMPROPER TEMPERATURES BETWEEN 47.0 F AND 48.0 F INSIDE REACH IN COOLER #6- CHICKEN, BEEF BURGERS AND BACON. INSTRUCTED MANAGER ALL TCS FOODS MUST BE HELD AT 41.0 F OR BELOW IF HELD COLD. ALL OUT OF TEMPERATURE TCS FOODS VOLUNTARILY DISCARDED. PRIORITY VIOLATION 7-38-005. FOODS DISCARDED WEIGHT- 15 LBS, VALUED AT $150.00.

FEB 18
2025
PASSED
2 violations
DETAILS
MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED 3-COMPARTMENT SINK STOPPERS MISSING. INSTRUCTED MANAGER MUST PROVIDE WORKING STOPPERS AT 3-COMPARTMENT SINK.

MINORSanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED THE INTERIOR OF THE REACH IN COOLERS IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.

FEB 21
2024
PASSED
0 violations
MAR 22
2023
PASSED
1 violation
DETAILS
MINOREmployee Hygiene
PERSONAL CLEANLINESS

Food handler not wearing a hair restraint, instructed to wear.

JAN 24
2022
PASSED
1 violation
DETAILS
MINORChemical Safety
FOOD PROPERLY LABELED; ORIGINAL CONTAINER

PACKAGED FOOD IN RAB AND GO COOLER MISSING INGREDIENT LABLE ( PARFAIT) INSTRUCTED TO PROVIDE.

show all 16 inspections →
MAY 27
2021
PASS W/ CONDITIONS
10 violations5 CRITICAL
DETAILS
CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON THE PREMISES WHILE TCS FOODS (EGG BREAKFAST SANDWICHES) WERE SERVED. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION 7-38-012.

CRITICALDocumentation & Training
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED TO PROVIDE AN EMPLOYEE HEALTH POLICY THAT INCLUDES A SIGNED ACKNOWLEDGEMENT FROM EACH EMPLOYEE. PRIORITY FOUNDATION 7-38-010.

CRITICALSanitation
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

OBSERVED NO VOMIT/DIARRHEA CLEANUP KIT OR WRITTEN PROCEDURES. INSTRUCTED MANAGEMENT TO PROVIDE. PRIORITY FOUNDATION 7-38-005.

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

FOUND NO PAPERTOWELS AT THE REAR DISHWASHING AREA HANDWASHING SINK. HANDWASHING SINKS MUST BE EQUIPPED WITH A HAND DRYING PROVISION AT ALL TIMES. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION 7-38-030(C).

MINORFacility Condition
SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED

FOUND PLASTIC SINGLE SERVICE CUPS BEING STORED ON FLOOR UNDERNEATH COUNTER. MUST ELEVATE OFF FLOOR.

MINORSanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN

MINERAL BUILDUP INSIDE ICE MACHINE. MUST CLEAN AND MAINTAIN.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

FOUND NO DRAIN PLUGS FOR THREE COMPARTMENT SINK. MUST PROVIDE.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

LEAK AT LEFT COMPARTMENT OF THREE COMPARTMENT SINK. MUST REPAIR.

CRITICALFood Temperature
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

FOUND NO HOT WATER AT THE HANDWASHING SINKS IN THE MENS PUBLIC RESTROOM ON LOWER LEVEL 1. WATER IS AT 70.0 F. MUST PROVIDE HOT WATER WITH A MINIMUM TEMPERATURE OF 100 F AND MAXIMUM OF 120 F. EMPLOYEES CURRENTLY ARE USING A PRIVATE EMPLOYEE RESTROOM THAT HAS HANDWASHING SINKS WHICH PROVIDE HOT WATER REACHING 100 F.

MINORDocumentation & Training
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

UNABLE TO LOCATE AND VERIFY FOOD HANDLER CERTIFICATES DURING INSPECTION. MUST PROVIDE AND KEEP CERTIFICATES ON SITE.

NOV 1
2019
PASSED
2 violations1 CRITICAL
DETAILS
CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

OBSERVED NO HAND WASHING SIGNAGE AT 2 OF 3 HAND WASH SINKS LOCATED IN FACILITY. INSTRUCTED TO INSTALL AND MAINTAIN.

MINOREmployee Hygiene
PERSONAL CLEANLINESS

OBSERVED 4 EMPLOYEES AT PREP LINE WITHOUT ANY SORT OF HAIR RESTRAINTS. INSTRUCTED TO PROVIDE AND USE EFFECTIVE HAIR RESTRAINTS SUCH AS HATS OR HAIR NETS.

SEP 7
2018
PASS W/ CONDITIONS
10 violations3 CRITICAL
DETAILS
CRITICALEmployee Hygiene
HANDS CLEAN & PROPERLY WASHED

2-301.14 (I)- OBSERVED FOOD HANDLER PULL UP AND ADJUST PANTS AT WAIST SIDE, AT BREAKFAST HOT LINE, THEN PUT ON/DONNED SINGLE USE GLOVES AND BEGAN TO PREP HOT BREAKFAST ITEM. FOOD HANDLER FAILED TO WASH HANDS AFTER TOUCHING THE BODY AND BEFORE PUTTING ON SINGLE USE GLOVES. INFORMED MANAGER THAT HANDS MUST BE WASHED AFTER ENGAGING IN ACTIVITIES THAT CONTAMINATE THE HANDS AND BEFORE PUTTING ON SINGLE USE GLOVES AND INITIATING A TASK THAT INVOLVES WORKING WITH FOODS. MANAGER CORRECTED VIOLATION DURING INSPECTION. PRIORITY VIOLATION #7-38-010 CITATION ISSUED.

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

6-301.11- OBSERVED NO HAND SOAP AT HAND SINK, IN FRONT COUNTER PREP AREA. INFORMED MANAGER THAT SOAP MUST BE PROVIDED AT HAND SINK. MANAGER CORRECTED VIOLATION DURING INSPECTION. PRIORITY FOUNDATION VIOLATION # 7-38-030(c) CITATION ISSUED.

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

6-301.12 (A-D)- OBSERVED NO PAPER TOWELS AT 2ND HAND SINK, AT BACK COUNTER PREP AREA. INFORMED MANAGER THAT PAPER TOWELS MUST BE PROVIDED AT HAND SINK. MANAGER CORRECTED VIOLATION DURING INSPECTION. PRIORITY FOUNDATION VIOLATION # 7-38-030(c) COMBINED WITH ABOVE VIOLATION.

MINOROther
20. PROPER COOLING TIME AND TEMPERATURE
SERIOUSOther
CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD

3-603.11 (A)- OBSERVED NO CONSUMER ADVISORY SIGNAGE POSTED IN PLAIN VIEW OF CUSTOMER. INFORMED MANAGER THAT CONSUMER ADVISORY SIGNAGE MUST BE POSTED IN PLAIN VIEW OF CUSTOMER AS WELL AS INDICATED ON MENU OF RAW/UNDER COOKED FOODS. INSTRUCTED MANAGER TO PROVIDE CONSUMER ADVISORY SIGNAGE. MAINTAIN AT ALL TIMES. NO CITATION ISSUED.

MINOROther
31. WATER & ICE FROM APPROVED SOURCE
MINORChemical Safety
FOOD PROPERLY LABELED; ORIGINAL CONTAINER

3-601.11 (A) (B 1-3, 4-7) (A)- OBSERVED PRE PACKAGED CHOCOLATE CHIP COOKIES, FRUIT CUPS, YOGURT PARFAITS, ETC., FOR SALE TO PUBLIC, STORED IN FRONT COUNTER DISPLAY AREA WITHOUT PROPER LABELS OR DATES. INSTRUCTED MANAGER TO PROVIDE PROPER LABELS, WITH COMMON NAME, LISTED INGREDIENTS, MANUFACTURE, ALLERGENS, EXPIRATION DATES, ETC. MUST BE PROVIDED. MAINTAIN AT ALL TIME.

MINOREmployee Hygiene
PERSONAL CLEANLINESS

2-402.11 (A) (B) (A)- OBSERVED ONE FOOD HANDLER AT FRONT COUNTER AREA WITHOUT HAIR RESTRAINT. INFORMED MANAGER THAT FOOD HANDLER MUST WEAR PROPER HAIR RESTRAINTS, TO PREVENT POSSIBLE CONTAMINATION. INSTRUCTED MANAGER TO ENSURE PROPER HAIR RESTRAINTS. MAINTAIN SAID.

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

4-501.11 (A) (A)- OBSERVED 2 MISSING SINK STOPPERS AT 3 COMPARTMENT SINK IN DISH WASHING AREA. INSTRUCTED MANAGER TO PROVIDE.

MINOROther
SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

8-304.11 (A)- OBSERVED PREVIOUS INSPECTION SUMMARY NOT POSTED IN PLAIN VIEW OF CUSTOMER. INSTRUCTED MANAGER TO POST SUMMARY IN PLAIN VIEW. MAINTAIN AT ALL TIMES.

MAY 26
2017
PASSED
1 violation
DETAILS
MINORSanitation
CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES

KNIVES AND SPOON THAT IN USE ARE STORED IN A SANITIZED SOLUTION, INSTRUCTED TO KEEP IN A CLEAN DRY SURFACE.

FEB 10
2016
PASSED
2 violations
DETAILS
MINORChemical Safety
FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

COOKED POTENTIALLY HAZAROUD FOODS (BURGERS, CHICKEN) ARE BEING COLD HELD FOR LONGER THAN 24 HOURS WITHOUT PROPER DATE LABELING. INSTRUCTED TO MAINTAIN DATE LABELS ON ALL POTENTIALLY HAZARDOUS FOODS PREPARED AND COLD HELD LONGER THAN 24 HOURS, SUCH THAT THEY ARE USED OR DISCARDED WITHIN 7 DAYS OF PREPARATION.

MINOREmployee Hygiene
APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

AN EMPLOYEE WAS OBSERVED PREPARING COFFEE AND HOT BEVERAGES WITHOUT PROPER HAIR RESTRAINTS. INSTRUCTED EMPLOYEE TO RESTRAIN HAIR WHILE HANDLING FOOD OR BEVERAGES.

MAR 5
2015
PASSED
1 violation
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

TALL 2DR COOLER/FREEZER AT FRONT IN POOR REPAIR WITH COMPRESSOR ISSUES. MUST REPAIR.

OCT 16
2014
PASSED
1 violation
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

OBSERVED THE GASKETS OF THE TALL 2 DOOR COOLER TORN. INSTRUCTED TO REPLACE AND MAINTAIN ALL GASKETS.

NOV 15
2013
PASS W/ CONDITIONS
1 violation
DETAILS
SERIOUSOther
* INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS

NO INSPECTION REPORT SUMMARY WAS POSTED ON THE PREMISES. MANAGEMENT WAS GIVEN A COPY OF TODAY'S INSPECTION SUMMARY REPORT AND WAS INSTRUCTED TO POST IT IN VIEW OF ALL CUSTOMERS. SERIOUS VIOLATION 7-42-010B.

MAY 23
2012
PASSED
1 violation
DETAILS
MINORSanitation
FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED

ICE SCOOP STORED ON ICE CUEBS, INSTRUCTED TO STORE OFF ICE CUBES.

AUG 18
2011
PASSED
3 violations
DETAILS
MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

FLOOR DRAINS NEED DETAILED CLEANING & AREAS AROUND GREASE TRAP MUST BE MONITORED. The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

LEAK AT BOTTOM PIPE OF 3-COMP SINK MUST BE FIXED. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.

MINORSanitation
PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

ANU CLUTTER UNDER SINK CABINETS MUST BE REMOVED & KEPT CLEAN. All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors.

DEC 2
2010
PASSED
3 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. MUST CLEAN AND SANITIZE ALL EQUIPMENT TO REMOVE ANY BUILD-UP.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS IN NEED OF CLEANING TO REMOVE BUILD-UP OF DEBRIS. MUST CLEAN AND MAINTAIN.

MINORSanitation
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

The flow of air discharged from kitchen fans shall always be through a duct to a point above the roofline. Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. ALL SINKS IN NEED OF CLEANING TO REMOVE ANY BUILD-UP.

Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →

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