SANITARY INSPECTION RECORD — CITY OF CHICAGO

PALMER HOUSE HILTON.

YOUR CALL. 67/100

17 E MONROE ST · LOOP, CHICAGO

Last inspected July 15, 2019 · passed with conditions

11 of 14 inspections passed, 2 failed, 1 passed with conditions. 3 critical violations across the record.

THE NUMBERS

INSPECTIONS
14
11 passed · 1 w/ conditions · 2 failed
VIOLATIONS
48
includes 3 critical
RECORDS COVER
9 YEARS
since Apr 2010

INSPECTION HISTORY

JUL 15
2019
PASS W/ CONDITIONS
4 violations2 CRITICAL
DETAILS
CRITICALDocumentation & Training
MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY AND MAINTAIN WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED.

CRITICALSanitation
PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

OBSERVED NO PROCEDURES OR SUPPLIES FOR RESPONDING TO VOMITING OR DIARRHEAL EVENTS. INSTRUCTED FACILITY TO PROVIDE CLEAN UP POLICY AND SUPPLIES TO PROPERLY HANDLE BODILY FLUID SPILLS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-005. NO CITATION ISSUED.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED A LEAK FROM THE PIPES ABOVE THE PREP HANDSINK AND 3-COMPARTMENT SINK LOCATED NEAR THE PRODUCE WALK IN COOLER. INSTRUCTED TO REPAIR.

MINORDocumentation & Training
ALLERGEN TRAINING AS REQUIRED

OBSERVED NO CERTIFIED FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING. MUST PROVIDE DOCUMENTATION.

APR 13
2018
PASSED
2 violations
DETAILS
MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

OBSERVED ACCUMULATED GREASE ON AND AROUND GREASE TRAP LOCATED UNDER THE 3 COMPARTMENT SINK IN THE 2ND FLOOR FOOD PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.

MINORDocumentation & Training
FOOD HANDLER REQUIREMENTS MET

OBSERVED EXPIRED FOOD HANDLERS CERTIFICATES. INSTRUCTED TO MEET REQUIREMENT AND MAINTAIN.

JUN 2
2017
PASSED
0 violations
MAY 26
2017
FAILED
3 violations
DETAILS
SERIOUSSanitation
FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION

OBSERVED THE INTERIOR FOOD CONTACT SURFACE OF THE LARGE ICE MACHINES ON THE 4TH FLOOR IN THE KITCHEN AND THE LOBBY LEVEL FLOOR IN ROOM SERVICE WITH A BLACK SUBSTANCE DRIPPING ONTO THE ICE USED FOR CONSUMPTION. INSTRUCTED TO CLEAN AND MAINTAIN THE INTERIOR FOOD CONTACT SURFACES OF THE ICE MACHINES. SERIOUS VIOLATION 7-38-005(A)

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

OBSERVED GREASE AND FOOD DEBRIS BUILD UP ON THE FLOOR UNDER THE FRYERS AND MISSING/LOOSE BASEBOARDS BEHIND THE FRYERS IN THE EMPLOYEE CAFETERIA. INSTRUCTED TO CLEAN AND MAINTAIN THE FLOORS AND BASEBOARDS.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

OBSERVED THE 3 COMPARTMENT SINK RIGHT FAUCET BASE LEAKING NEXT TO THE POT WASHER AND THE 3 COMPARTMENT SINK LEFT FAUCET BASE LEAKING NEXT TO THE PLATE WASHER. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.

JAN 6
2017
PASSED
3 violations
DETAILS
MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

OBSERVED TE FLOOR INSIDE OF THE WOMENS LOCKER ROOM ON THE 5TH FLOOR AND INSIDE OF THE GENERAL STORAGE ROOM WITH DEBRIS ON THE FLOOR. INSTRUCTED TO CLEAN AND MAINTAIN THE FLOORS.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

OBSERVED PAINT PEELING OFF OF THE WALL INSIDE OF THE BUTCHER SHOP AROUND THE CORNER FROM THE EXPOSED HAND SINK AND NEXT TO THE PREP TABLE AND SLICER. ALSO OBSERVED A HOLE IN THE WALL AROUND THE CONDENSATE LINE INSIDE OF THE WALK IN FREEZER. INSTRUCTED TO REPAIR AND MAINTAIN WALLS AND SEAL AROUND THE CONDENSATE LINE.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

OBSERVED BOTH OF THE 3 COMPARTMENT SINK FAUCET BASES LEAKING IN THE BANQUET KITCHEN. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.

show all 14 inspections →
MAY 5
2016
PASSED
3 violations
DETAILS
MINORSanitation
CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES

DISPOSABLE FOOD CONTAINER ARE USED AS A MULTI-USE FOOD CONTAINERS, INSTRUCTED TO USE PREOPR UTENSILS.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

STANDING WATER UNDER ICE MAKER IN THE 4TH FLOOR DISH WASHING AREA. INSTRUCTED TO REMOVE AND MAINTAIN.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

PEELING PAINT NOTED IN KITCHEN WALLS, INSTRUCTED TO REMOVE AND MAINTAIN.

DEC 11
2015
PASSED
0 violations
FEB 4
2015
PASSED
3 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

OBSERVED CUTTING BOARDS IN THE PREP AREAS WITH DEEP GROOVES AND DISCOLORATION. INSTRUCTED TO REPLACE AND MAINTAIN ALL CUTTING BOARDS.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

OBSERVED THE FOLLOWING LEAKS: MAIN KITCHEN SMALL 3 COMPARTMENT SINK PLUMBING UNDER THE MIDDLE BASIN AND THE PASTRY 3 COMPARTMENT SINK PLUMBING UNDER THE RIGHT BASIN. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

OBSERVED THE MAIN KITCHEN SMALL 3 COMPARTMENT SINK MIDDLE AND RIGHT BASIN DRAIN PLUG NOT WORKING PROPERLY. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.

AUG 5
2014
PASSED
5 violations
DETAILS
MINORChemical Safety
FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

NO LABEL ON A WHITE POWDER BULK-FOOD CONTAINER, INSTRUCTED TO LABEL

MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

GREASE CONDENSATION NOTED ON PIPES INSIDE COOK LINE VENTILATION HOOD, INSTRUCTED TO CLEAN AND MAINTAIN.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

HEAVY GREASE BUILD-UP NOTED ON FLOOR AROUND GREASE TRAP, INSTRUCTED TO CLEAN, MISSING A TILE ON KITCHEN'S FLOOR TRAPPING WASTE WATER, INSTRUCTED TO REPLACE.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

PEELING PAINT NOTED ON KITCHEN CELING NEXT TO KITCHEN 3-COMP SINK, INSTRUCTED TO REMOVE.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

LEAKY PIPE UNDER DISH WASHING AREA 3-COMP SINK, MISSING INSULATION AROUND COLD LINES PIPE IN KITCHEN, NO VACUUM BREAKER AT 3-COMP SINK WHERE A GARDEN HOSE IS ATTACHED.

SEP 24
2013
PASSED
5 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST DETAIL CLEAN AND MAINTAIN THE STORAGE RACKS IN THE DISH WASHING AREA-REMOVE DIRT DUST BUILD UP AND THE GREASE TRAPS UNDER THE 3-COMP. SINK (NEAR THE CHEF'S OFFICE.) ALSO CLEAN THE EXTERIOR OF THE COOKING EQUIPMENT/PIPES-REMOVE GREASE, FOOD AND DIRT BUILD UP.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST DETAIL CLEAN AND MAINTAIN FLOORS IN CORNERS AND UNDER COOKING EQUIPMENT.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST CLEAN AND MAINTAIN THE WALLS-REMOVE LIQUID STAINS, FOOD, DIRT AND DUST THROUGH OUT.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST REPAIR DAMAGED WALL IN BETWEEN COOKING EQUIPMENT AND STORAGE RACK IN DISH WASHING AREA (BY CHEF'S OFFICE) AND REMOVE PEELING PAINT ON CEILING BY REAR WALK IN FREEZER.

MINORPlumbing & Waste
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

MUST FIX AND MAINTAIN THE FOLLOWING PLUMBING VIOLATIONS: LEAK AT THE MIDDLE COMPARTMENT UNDER THE 3-COMP. SINK IN THE REAR BY THE MAIN DISH MACHINE AND THE LEAK AT THE BASE OF THE FAUCETS ON THE 3-COMP. SINK IN THE PANTRY PREP AREA.

DEC 12
2012
PASSED
5 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST DETAIL CLEAN AND MAINTAIN THE FOLLOWING: INTERIOR OF THE DEEP FRYERS, PREP TABLES AND THE EXTERIOR OF THE GREASE TRAP UNDER THE REAR 3 COMP SINK.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST DETAIL CLEAN AND MAINTAIN THE INTERIOR OF ALL FLOOR DRAINS AND FLOORS IN ALL CORNERS AND UNDER/AROUND ALL HEAVY EQUIPMENT/SINKS.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST DETAIL CLEAN AND MAINTAIN WALLS/CEILING AROUND THE DISHMACHINE, THE SINKS AND HEAVY EQUIPMENT ON THE 2ND FL IN THE MAIN KITCHEN AREA.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST DETAIL CLEAN AND MAINTAIN THE VENTS IN THE BUTCHER PREP AREA.

MINORSanitation
FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED

MUST STORE ALL UNUSED WASH CLOTHS IN SANITIZING SOLUTION WHEN NOT IN USE.

DEC 5
2012
FAILED
6 violations1 CRITICAL
DETAILS
CRITICALPest Activity
NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

FOUND LIVE SMALL FLIES ON THE PREMISES, 25 IN THE HALL/STAIR WAY LEADING TO THE MAIN DISHMACHINE (2ND FL) AREA, 20 IN THE MAIN DISHMACHINE AREA AND 30 IN THE DISHWASHING AND DINING AREA OF THE EMPLOYEE'S CAFETERIA ON THE 3RD FL. ALSO FOUND 2 LARGE, LIVE ROACHES UNDER THE 3 COMP. SINK IN THE REAR DISHMACHINE AREA. INSTRUCTED TO ELIMINATE ALL FLIES/ROACHES, CLEAN THE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR SERVICES. SERIOUS VIOLATION 7-38-020

MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST DETAIL CLEAN AND MAINTAIN THE FOLLOWING: INTERIOR OF THE DEEP FRYERS, PREP TABLES AND THE EXTERIOR OF THE GREASE TRAP UNDER THE REAR 3 COMP SINK.

MINORSanitation
FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST DETAIL CLEAN AND MAINTAIN THE INTERIOR OF ALL FLOOR DRAINS AND FLOORS IN ALL CORNERS AND UNDER/AROUND ALL HEAVY EQUIPMENT/SINKS.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST DETAIL CLEAN AND MAINTAIN WALLS/CEILING AROUND THE DISHMACHINE, THE SINKS AND HEAVY EQUIPMENT ON THE 2ND FL IN THE MAIN KITCHEN AREA.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST DETAIL CLEAN AND MAINTAIN THE VENTS IN THE BUTCHER PREP AREA.

MINORSanitation
FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED

MUST STORE ALL UNUSED WASH CLOTHS IN SANITIZING SOLUTION WHEN NOT IN USE.

FEB 8
2011
PASSED
4 violations
DETAILS
MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. MUST CLEAN MEAT SLICER PROPERLY AND MAINTAIN.

MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. UPPER PANEL OF ICE MAKER INTERIOR SURFACES NOT CLEAN, INSTRUCTED TO CLEAN, AND MAINTAIN.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

The walls and ceilings shall be in good repair and easily cleaned. CEILING IN POOR REPAIR, PEELING PAINT NOTED ABOVE DISH MACHINE. INSTRUCTED TO REMOVE AND MAINTAIN.

MINORFood Temperature
REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. MUST PROVIDE A THERMOMETER FOR THE HOT HOLDING CABINET.

APR 15
2010
PASSED
5 violations
DETAILS
MINORChemical Safety
FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

All food not stored in the original container shall be stored in properly labeled containers. BULK FOOD CONTAINERS IN MAIN KITCHEN NOT LABELED, INSTRUCTED TO LABEL PROPERLY.

MINORSanitation
FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. VENTILATION HOOD ABOVE SOUP LINE IN POOR REPAIR, INSTRUCTED TO REPLACE AND MAINTAIN.

MINORSanitation
FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. UPPER PANEL OF ICE MAKER INTERIOR SURFACES NOT CLEAN AT THE 4TH FL. INSTRUCTED TO CLEAN AND MAINTAIN.

MINORSanitation
WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

The walls and ceilings shall be in good repair and easily cleaned. PEELING PAINT NOTED ABOVE PREP AREA IN MAIN KITCHEN ALSO ABOVE DISH MACHINE AT THE 4TH FLOOR, INSTRUCTED TO REMOVE AND MAINTAIN.

MINORFood Temperature
VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

The flow of air discharged from kitchen fans shall always be through a duct to a point above the roofline. CONDENSATION LINES IN POOR REPAIR, OVERFLOWING DRIP PANS FOR COOLING UNITS IN PASTRY WALL-IN COOLER, INSTRUCTED NOT TO STORE ANY FOOD ITEMS UNDER LINES UNTIL REPAIRED, CONDENSATION WATER SHOULD BE DRAINED PROPERLY.

Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →

NEARBY IN LOOP