Chicago
78
EAT

Potbelly Sandwich Works

547 W Jackson Blvd, Chicago, IL 60661 · West Loop · Restaurant · High risk
EAT
78/100

Passed most recently but 2 prior failures on record

Inspections
19
10 passed
Last Inspected
2025-07-02
Pass Rate
53%
2 failures
Score
78/100
EAT
11 consecutive passes, most recently 2025-07-02
Failed 2 inspections (2015, 2015)
Sanitation issues found across 35 inspections
Food Temperature issues found across 3 inspections
Issues were corrected on re-inspection
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🧽
Sanitation critical 35×
📌
Other serious
🚰
Plumbing & Waste serious
🔧
Facility Condition minor
🌡
Food Temperature critical
🧼
Employee Hygiene critical
🐀
Pest Activity critical
📋
Documentation & Training critical
📦
Food Storage & Handling minor
2025-07-02 Pass Canvass
1
minor Sanitation

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

FOUND FOOD CONTAINERS NOT STORED PROPERLY ON SHELVING UNITS.MUST STORE INVERTED.

2024-09-20 Pass Complaint

No violations found.

2024-01-18 Pass w/ Conditions Canvass
CRITICAL 3
minor Other

1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

critical Documentation & Training

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

No certified food service manager on site no certificate posted while handling and serving TCS foods ( deli meats, chicken....) instructed to obtain. Priority foundation violation 7-38-012.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Employee's personal items ( phone )stored on prep table, instructed to keep off.

2023-04-20 Pass Canvass
3
minor Plumbing & Waste

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED A SLOW DRAIN OF WATER IN THE FRONT FOOD PREP HANDSINK. INSTRUCTED TO PROVIDE AND MAINTAIN.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS, WALLS, AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP DISH AREA, AROUND DISH MACHINE, PREP TABLES, AND ALL COOKING EQUIPMENT TO REMOVE SPILLS,...

minor Other

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

OBSERVED NO PROOF OF TRAINING FOR ALL FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN RECORDS AT ALL TIMES.

2022-01-18 Pass Canvass

No violations found.

2020-01-10 Pass Canvass
3
minor Sanitation

NON-FOOD/FOOD CONTACT SURFACES CLEAN

OBSERVED EXCESSIVE DRIED FOOD DEBRIS ON INTERIOR/EXTERIOR SURFACES OF REFRIGERATION UNITS, CABINETS IN FRONT PREP AREA, AND EQUIPMENT IN DRY STORAGE CLOSET.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

OBSERVED DRIED ICE CREAM AND PUREE SPLATTER ON WALLS IN FRONT PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN

minor Food Storage & Handling

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

OBSERVED DIM LIGHTING IN DRY STORAGE CLOSET NEXT TO PREP AREA. INSTRUCTED TO INCREASE LIGHTING AND MAINTAIN.

2019-02-22 Pass w/ Conditions Canvass
CRITICAL 4
critical Sanitation

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

NO CLEAN UP PROCEDURES ON SITE FOR VOMITING AND DIARRHEA EVENTS. INSTRUCTED TO PROVIDE CLEAN UP KIT AND POST PROCEDURES FOR EMPLOYEES TO FOLLOW. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED.

minor Sanitation

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST CLEAN WATER AND DEBRIS FROM FLOOR IN FRONT PREP AREA, INSTRUCTED TO MAINTAIN.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

MUST REPLACE BURNED OUT LIGHT IN REAR PREP AREA, INSTRUCTED TO MAINTAIN.

minor Facility Condition

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

MUST REPLACE MISSING LIGHT SHIELD IN REAR PREP AREA. INSTRUCTED TO MAINTAIN.

2018-01-05 Pass w/ Conditions Canvass
CRITICAL 6
critical Employee Hygiene

HAND WASHING FACILITIES: WITH SOAP AND SANITARY HAND DRYING DEVICES, CONVENIENT AND ACCESSIBLE TO FOOD PREP AREA

OBSERVED NO PAPER TOWELS AT EXPOSED HAND SINK, LOCATED BETWEEN 3 COMPARTMENT SINK AND PREPARATION TABLE, IN REAR PREP AREA. INSTRUCTED MANAGER THAT PAPER TOWELS ARE REQUIRED AT ALL EXPOSED HAND SINKS, WHENEVER FOODS ARE PREPPED AND SERVED. MANAGER V...

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

OBSERVED DARK DEEP GROOVES AND STAINS ON CUTTING BOARDS IN FRONT PREP AREA. INSTRUCTED MANAGER TO REPLACE/RESEAL. MAINTAIN AT ALL TIMES.

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

OBSERVED EXCESSIVE FOOD DEBRIS INSIDE 2 DRAWER COOLER LOCATED NEXT TO FRONT EXPOSED HAND SINK. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN AT ALL TIMES. OBSERVED EXCESSIVE CLUTTER AND DEBRIS, DUSTY BEVERAGE CUP LIDS AND FOOD DEBRIS IN SIDE ICE C...

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

OBSERVED CHIPPED PAINT ON WALL IN FRONT STORAGE ROOM AND TRASH ROOM. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN AT ALL TIMES.

minor Sanitation

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

OBSERVED DELIVERY DRIVER BIKE STORED IN REAR DRY STORAGE AREA, NEXT TO SODA RACK. INSTRUCTED MANAGER TO REMOVE. MAINTAIN AT ALL TIMES.

minor Employee Hygiene

APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

OBSERVED FOOD HANDLERS IN FRONT PREP AREA WITH LOOSING FITTING HAIR RESTRAINT AND HAIR RESTING ON SHOULDERS. ALSO OBSERVED MALE FOOD HANDLERS WITH NEED OF BEARD RESTRAINT. INSTRUCTED MANAGER TO ENSURE THAT FOOD HANDLERS PROPERLY RESTRAIN HAIR/BEARD I...

2017-04-20 Pass w/ Conditions Complaint
CRITICAL 2
critical Food Temperature

POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

Found the following potentially hazardous foods at improper temperatures in the prep cooler: 3.75lbs of chicken @ 45.7F; 4lbs of salad mix @ 45.7F; and 1lb of spinach @ 50.5F. Must keep all potentially hazardous foods at 40F or lower, or 140F or high...

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

Observed excessive dust accumulation above dry storage on ceiling vent. Must remove dust, detail clean and maintain.

2016-05-17 Pass Canvass
3
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

OBSERVED THE DOOR ON THE SALAD CATERING COOLER TO BE BROKEN FROM ITS FRAME. INSTRUCTED TO REPAIR THE DOOR SO THAT IT OPENS AND CLOSES PROPERLY.

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

INSTRUCTED TO DETAIL CLEAN THE ICE CREAM FREEZER IN THE FRONT SERVICE LINE. ALSO INSTRUCTED TO DETAIL CLEAN THE VENT SCREENS IN THE FRONT COOK LINE HOODS.

minor Sanitation

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

OBSERVED CARDBOARD FOR RECYCLING STACKED LOOSELY IN A DISORGANIZED MANNER IN THE INTERIOR DUMPSTER AREA. INSTRUCTED TO STORE ITEMS FOR RECYCLING IN AN ORGANIZED MANNER THAT KEEPS THE AREA CLEAN AND FREE OF LITTER.

2015-12-18 Pass Canvass Re-Inspection

No violations found.

2015-12-17 Fail Canvass Re-Inspection
CRITICAL 4
critical Pest Activity

PREVIOUS SERIOUS VIOLATION CORRECTED, 7-42-090

CONTINUED NON-COMPLIANCE. PREVIOUS SERIOUS VIOLATIONS FROM REPORT # 1591425 ON 12/09/2015 NOT CORRECTED. (18)NOTED EVIDENCE OF INSECTS ON SITE. NOTED APPROXIMATELY 15-20 LIVE SMALL FLIES RESTING ON WALLS IN THE FRONT AND REAR PREP AREAS, UNDER THE T...

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST DETAIL CLEAN THE EXTERIOR OF REFRIGERATION UNITS. MUST ALSO DETAIL CLEAN PREP TABLES, CUTTING BOARDS AND SINKS IN THE PREP AND DISH WASHING AREAS. MUST ALSO DETAIL CLEAN THE TOILET AND SINK IN THE MENS WASHROOM.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST DETAIL CLEAN FLOORS UNDER THE SHELVING RACKS IN THE STORAGE AREA LEADING TO THE GARBAGE AREA, UNDER REFRIGERATION UNITS, UNDER SINKS, ALONG WALLS AND IN CORNERS AND REMOVE HEAVY FOOD AND OTHER DEBRIS. MUST ALSO CLEAN FLOOR DRAINS AND REMOVE FOO...

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST DETAIL CLEAN WALLS IN PREP AREAS AND IN WASHROOMS. MUST ALSO DETAIL CLEAN THE EXTERIOR OF LIGHT SHIELDS ABOVE THE REAR PREP AREA AND REMOVE DUST BUILD UP. MUST REMOVE DUST BUILD UP IN DOORWAY BETWEEN THE FRONT AND REAR PREP AREAS.

2015-12-09 Fail Canvass
CRITICAL 4
critical Pest Activity

NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

NOTED EVIDENCE OF INSECTS ON SITE. NOTED APPROXIMATELY 25 LIVE SMALL FLIES RESTING ON WALLS IN THE FRONT AND REAR PREP AREAS, UNDER THE THREE COMPARTMENT SINK AND IN STORAGE AREAS. MUST REMOVE INSECTS, SANITIZE AFFECTED AREAS AND HAVE THE PEST CONTR...

serious Plumbing & Waste

DISH WASHING FACILITIES: PROPERLY DESIGNED, CONSTRUCTED, MAINTAINED, INSTALLED, LOCATED AND OPERATED

DISH WASHING FACILITIES NOT PROPERLY MAINTAINED. NOTED WASTE WATER AT THE THREE COMPARTMENT SINK BACKING UP FROM THE MIDDLE COMPARTMENT INTO THE FIRST AND THRID COMPARTMENTS WHEN WATER DRAINED FROM THE SINK BASIN. MUST REPAIR. SERIOUS CITATION ISSU...

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST DETAIL CLEAN THE EXTERIOR OF REFRIGERATION UNITS. MUST ALSO DETAIL CLEAN PREP TABLES, CUTTING BOARDS AND SINKS IN THE PREP AND DISH WASHING AREAS. MUST ALSO DETAIL CLEAN THE TOILET AND SINK IN THE MENS WASHROOM.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

MUST DETAIL CLEAN WALLS IN PREP AREAS AND IN WASHROOMS. MUST ALSO DETAIL CLEAN THE EXTERIOR OF LIGHT SHIELDS ABOVE THE REAR PREP AREA AND REMOVE DUST BUILD UP.

2015-01-13 Pass w/ Conditions Canvass
CRITICAL 7
critical Food Temperature

POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

NOTED POTENTIALLY HAZARDOUS FOODS AT IMPROPER TEMPERATURES. NOTED APPROXIMATELY 22LBS OF CHICKEN BREASTS LOCATED IN THE REACH IN COOLER AND IN THE FRONT PREP AREA AT IMPROPER TEMPERATURES RANGING BETWEEN 51-56 DEGREES F. MUST MAINTAIN POTENTIALLY H...

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

MUST REMOVE ICE BUILD UP ON THE INTERIOR OF THE ICE CREAM FREEZER.

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST DETAIL CLEAN THE EXTERIOR OF COOLERS AND THE INTERIOR OF STORAGE CABINETS. MUST ALSO DETAIL CLEAN THE VENTILATION HOOD COVERS ABOVE THE OVEN IN THE FRONT PREP AREA. ALSO DETAIL CLEAN THE VENT COVERS IN THE WASHROOMS.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST DETAIL CLEAN FLOORS THROUGHOUT PREP AREAS, UNDER SINKS AND IN STORAGE AREAS. MUST REMOVE FOOD AND OTHER DEBRIS.

minor Plumbing & Waste

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

MUST REPAIR THE LEAKY FAUCET AT THE THREE COMPARTMENT SINK.

minor Sanitation

PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED

MUST BETTER ORGANIZE STORAGE AREAS. MUST REMOVE CRATES BEING USED TO STORE ITEMS AND PROVIDE ADEQUATE SHELVING.

minor Other

FOOD HANDLER REQUIREMENTS MET

PROVIDE THE IDPH SANITATION CERTIFICATIONS FOR EMPLOYEES AS REQUIRED.

2014-09-04 Pass Canvass
2
minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

CLEAN FLOORS BEHIND SERVICE COUNTER AT FRONT BETWEEN/AROUND HEAVY EQUIPMENT.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

CLEAN THE VENT COVERS AT CEILING AT REAR ABOVE WALK-IN COOLER AND IN WASHROOMS OF DUST BUILD UP.

2013-10-21 Pass Canvass
3
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

CLEAN ICE DISPENSER CHUTE AT SODA MACHINE IN DINING AREA.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

CLEAN FLOORS UNDER, AROUND AND BEHIND KITCHEN EQUIPMENT AND IN STORAGE AREA UNDER AND BEHIND SHELVES AND CARTS.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

REMOVE DUST FROM BOTH CEILING VENT FANS IN WASHROOMS.

2012-08-23 Pass w/ Conditions Canvass
CRITICAL 3
critical Food Temperature

POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

UPON INSPECTION OBSERVED MEATBALLS IN HOT HOLDING UNIT AT 116.2F AND TOMATO MARINARA SAUCE AT 86.5F AT SAME UNIT. HOT HOLDING UNIT WAS NOT SET UP CORRECTLY.HOT FOOD MUST MAINTAIN TEMPERATURE OF 140F AND ABOVE AT ALL TIMES. MANAGEMENT VOLUNTARILY DISC...

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

MUST CLEAN INTERIOR OF ALL COOLERS AT BOTTOM SHELF TO REMOVE FOOD SPILLS AND DEBRIS. MUST ALSO DEFROST ICE CREAM BOX FREEZER.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

MUST CLEAN FLOORS AT WALK IN COOLER AT CORNERS TO REMOVE SLIME. ALL FLOOR DRAINS THROUGHOUT PREMISES MUST BE CLEANED AND SANITIZED.

2011-11-02 Pass Canvass
2
minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. THE REACH IN DELI STATION COOLERS HAVE DIRTY TUBING INSIDE. WASH, RINSE, SANITIZE AND REPAIR THE ABOVE ITEMS SO THEY...

minor Sanitation

FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. THE EXHAUST HOODS ARE DIRTY INSIDE AND OUT, THE SODA DISPENSER IS DIRTY AND THE WALK IN COOLER DISPLAY AND STORAGE R...

2010-03-10 Pass w/ Conditions Canvass
5
serious Other

* INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS

One copy of the Food Inspection Report Summary must be displayed and visible to all customers. Last summary report from 3/10/09 visit not posted for public view. Last inspection report unable to locate also.

minor Sanitation

FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED

All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. Cutting boards with deep/dark grooves must be sanded/bleached or replaced.

minor Sanitation

FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. Floors under /behind heavy equipment must be kept clean.

minor Sanitation

WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS

The walls and ceilings shall be in good repair and easily cleaned. Bathroom ceiling vent must be free of dust build-up.

minor Plumbing & Waste

VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED

Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules...

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Data sourced from Chicago Dept. of Public Health · Score calculated from inspection outcomes, violation severity & recency. · How we score
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