POTBELLY SANDWICH WORKS LLC.
3424 N SOUTHPORT AVE · LAKEVIEW, CHICAGO
16 of 26 inspections passed, 7 failed, 3 passed with conditions. 11 critical violations across the record.
THE NUMBERS
INSPECTION HISTORY
MAY 62025PASSED5 violationsDETAILS
VISIBLE AND WORKING THERMOMETER NEEDED IN THE 1DOOR PREP COOLER LOCATED IN FRONT FOOD PREPARATION AREA. MUST PROVIDE AND MAINTAIN.
OBSERVED WIPING CLOTH STORED ON TOP OF 3-COMPARTMENT SINK FAUCET IN REAR OF PREMISES. MUST PROPERLY STORE WIPING CLOTHS IN A SANITIZING SOLUTION WHEN NOT IN USE.
MUST ELEVATE ITEMS IN REAR FOOD STORAGE AREA 6 INCHES OFF FLOOR.
OBSERVED A FEW ITEMS STORED ON PLASTIC CRATES INSIDE WALK-IN COOLER AND REAR FOOD STORAGE AREA. MUST USE APPROVED SHELVING FOR PRODUCT ELEVATION. MUST REMOVE CRATES FROM PREMISES.
OBSERVED DIRT AND FOOD DEBRIS ON FLOOR UNDERNEATH FOOD STORAGE SHELVING INSIDE WALK-IN COOLER. MUST CLEAN AND MAINTAIN FLOOR CLEAN AT ALL TIMES.
APR 22024PASSED4 violations1 CRITICALDETAILS
Observed gaps greater than 1/4 inch at bottom doors sweeps at front and rear exit. Rodent proof both exits.
Observed food debris in gaskets on reach in coolers at prep area. Clean and mantain gaskets.
Observed both unisex bathrooms in dining area to not have a trash can with a cover or lid. Instructed manager to provide covered receptacles in both unisex bathrooms.
Observed spillage and food debris build up and the floor beneath the bottled soda shelf in rear prep area and on the floor in the front prep area. Regularly clean and mantain areas free of food debris and spillage.
FEB 82023PASS W/ CONDITIONS3 violationsDETAILS
OBSERVED ICE/FOOD NOT PROTECTED. ICE CHUTE AT SELF SERVE ICE MACHINES IN DINING AREA WITH PINK AND WHITE SLIME SUBSTANCE DRIPPING FROM IT. INSTRUCTED TO CLEAN AND SANITIZE CHUTE.ICE IS USED FOR HUMAN CONSUMPTION. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED. DISTRICT MANAGER ON SITE,CLEANED AND SANITIZED THE ICE CHUTE.
BROKEN RUBBER GASKET AT INTERIOR OF THE WALK-IN DOOR. REPAIR/REPLACE
DEBRIS ON FLOORS,ALONG BASEBOARD WALLS AND UNDER SHELVES, THROUGHOUT. FLUID SPILLAGE ON FLOOR INSIDE THE CABINET OF SELF SERVE ICE MACHINE UNDER SHELVES. AND INSIDE THE WALK-IN COOLER.CLEAN AND MAINTAIN
NOV 12021PASSED6 violationsDETAILS
ALL BULK FOOD CONTAINERS ABOVE THE REAR BOX FREEZER MUST BE LABELED WITH THE PRODUCT COMMON NAME.
PREP AREA WIPING CLOTHS MUST BE HELD IN THE SANITIZING SOLUTION BUCKETS PROVIDED BETWEEN USE.
NOTED RUST ON THE INTERIOR UPPER METAL PORTION OF THE PLASTIC ICE CHUTE ON THE SODA DISPENSING SYSTEM. MUST REMOVE RUST.
BLACKENED, MOLDY WALL CAULKING AT THE THREE COMPARTMENT SINK. MUST REPLACE.
MISSING/CRACKED TILE BASEBOARD COVING AT THE FAR SOUTH ONE DOOR COOLER. MUST REPLACE.
INOPERABLE VENTILATION IN THE SOUTH WASHROOM. INSTRUCTED TO REPAIR.
SEP 32020PASSED2 violations1 CRITICALDETAILS
OBSERVED REAR EXIT/ENTRANCE DOOR SWEEP LOOSE/TORN AT DOOR CORNER. MUST REATTACH DOOR SWEEP, SAID DOOR MUST BE RODENT PROOF.
OBSERVED DUST BUILD UP ON WALLS AT REAR STORAGE ROOM ALSO OBSERVED ACCUMULATED DIRT BUILD UP INSIDE FLOOR DRAIN AT REAR STORAGE ROOM. MUST CLEAN WALLS AND INTERIOR OF FLOOR DRAIN AT REAR STORAGE ROOM.
show all 26 inspections →
AUG 62019PASSED1 violationDETAILS
NOTED GARBAGE RECEPTACLE INSIDE THE WOMEN'S TOILET WITH NO LID. INSTRUCTED MANAGEMENT THAT ALL GARBAGE RECEPTACLES INSIDE THE WOMEN'S BATHROOM AND UNISEX BATHROOMS MUST HAVE LIDS.
APR 262018FAILED3 violations1 CRITICALDETAILS
OBSERVED ABOUT 35 ANTS/FLYING ANTS INSIDE MEN'S RESTROOM.(ANTS ON TOILET AND COMING OUT OF FLOOR DRAIN). SERIOUS VIOLATION. 7-38-020. MUST ELIMINATE ANT PROBLEM, CLEAN AFFECTED AREAS, AND NOTIFY PEST CONTROL OPERATOR.
FOUND FLOORS NOT CLEAN UNDER SODA MACHINE AREAS AND MAIN KITCHEN AREAS.MUST CLEAN.
FOUND MOPS AND BROOMS NOT STORED PROPERLY. MUST RELOCATE.
OCT 262017FAILED6 violations1 CRITICALDETAILS
PREVIOUS SERIOUS VIOLATION FROM REPORT #2099143 DATED 10/19/17 NOT CORRECTED: OBSERVED APPROX. 20 SMALL FLIES NEAR THE SODA MACHINE, APPROX. 35 SMALL FLIES IN REAR PREP AREA, APPROX. 25 SMALL FLIES NEAR BACK DOOR OF PREP AREA, APPROX. 20 SMALL FLIES IN FRONT DINING ROOM. INSTRUCTED TO ELIMINATE PEST ACTIVITY AND RECOMMENDED SERVICE BY LICENSED PEST CONTROL. UPON FOLLOW-UP INSPECTION, OBSERVED APPROX. 43 SMALL FLIES AT SODA MACHINE, APPROX. 27 SMALL FLIES AT SHAKE STATION, APPROX. 13 SMALL FLIES NEAR FRONT HAND SINK, APPROX. 65 SMALL FLIES AT REAR PREP, APPROX. 50 SMALL FLIES NEAR REAR PREP EXIT, AND APPROX. 80 SMALL FLIES THROUGHOUT FRONT DINING ROOM. MUST CORRECT. CRITICAL VIOLATION: 7-42-090
MUST INSTALL A SPLASH GUARD ON THE RIGHT SIDE OF THE FRONT PREP HAND SINK TO PROTECT THE BEVERAGES STORED ON SHELVING DIRECTLY ADJACENT. OBSERVED A DEEP CRACK ALONG THE ENTIRE WIDTH OF THE WHITE PREP COUNTER WHERE FOOD DEBRIS IS ACCUMULATING. MUST REPAIR CRACK SO FOOD PREP SURFACE IS SMOOTH AND EASILY CLEANABLE.
MUST CLEAN OR REPLACE DRAIN TUBE AT BACK OF SODA FOUNTAIN, WHICH IS STAINED WITH DARK SPLOTCHY MATERIAL DOWN THE LENGTH OF THE TUBE. MUST CLEAN DEBRIS FROM CABINET BELOW SODA FOUNTAIN.
MUST CLEAN FOOD DEBRIS AND GARBAGE FROM FLOORS UNDER ICE CREAM FREEZER, SHAKE STATION TABLE AND PREP TOP COOLERS IN FRONT PREP AREA. MUST DETAIL CLEAN PARTICULATE BUILD UP IN CORNERS AND ALONG JUNCTURES OF FLOOR AND WALLS THROUGHOUT FACILITY. MUST CLEAN PARTICULATE MATTER ACCUMULATING IN GROUTING. MUST DETAIL CLEAN ORGANIC MATTER ACCUMULATING IN FLOOR DRAINS THROUGHOUT FACILITY.
MUST REPAIR HOLE IN WALL UNDER LEFT SIDE OF 3 COMPARTMENT SINK WHERE REPAIRS WERE MADE TO A WATER VALVE. MUST REPAIR WALL TO BE SMOOTH, NON-ABSORBENT AND FREE OF UNNECESSARY CAVITIES.
MUST INSTALL BACKFLOW PREVENTION DEVICE ON WATER LINE TO ICE TEA MAKER.
OCT 192017FAILED4 violations1 CRITICALDETAILS
OBSERVED SMALL FLY ACTIVITY IN RESTAURANT. OBSERVED APPROX. 20 SMALL FLIES NEAR THE SODA MACHINE, APPROX. 35 SMALL FLIES IN REAR PREP AREA, APPROX. 25 SMALL FLIES NEAR BACK DOOR OF PREP AREA, APPROX. 20 SMALL FLIES IN FRONT DINING ROOM. INSTRUCTED TO ELIMINATE PEST ACTIVITY AND RECOMMENDED SERVICE BY LICENSED PEST CONTROL. SERIOUS VIOLATION: 7-38-020
MOST RECENT INSPECTION SUMMARY REPORT FROM 2/10/17 NOT POSTED AND VISIBLE TO ALL CUSTOMERS AT TIME OF INSPECTION. INSTRUCTED THAT MOST RECENT INSPECTION SUMMARY REPORT MUST BE POSTED AND VISIBLE TO ALL CUSTOMERS AT ALL TIMES. SERIOUS VIOLATION: 7-42-010(B)
MUST INSTALL A SPLASH GUARD ON THE RIGHT SIDE OF THE FRONT PREP HAND SINK TO PROTECT THE BEVERAGES STORED ON SHELVING DIRECTLY ADJACENT. OBSERVED A DEEP CRACK ALONG THE ENTIRE WIDTH OF THE WHITE PREP COUNTER WHERE FOOD DEBRIS IS ACCUMULATING. MUST REPAIR CRACK SO FOOD PREP SURFACE IS SMOOTH AND EASILY CLEANABLE.
MUST REPAIR HOLE IN WALL UNDER LEFT SIDE OF 3 COMPARTMENT SINK WHERE REPAIRS WERE MADE TO A WATER VALVE. MUST REPAIR WALL TO BE SMOOTH, NON-ABSORBENT AND FREE OF UNNECESSARY CAVITIES.
FEB 102017PASSED4 violationsDETAILS
MUST DEFROST ICE CREAM FREEZER.
MUST CLEAN GREENISH LIQUID POOLING IN THE BOTTOM OF THE MIDDLE SALAD PREP COOLER.
MUST REPLACE CRACKED AND WARPED LIGHT SHIELDS IN REAR PREP AREA.
MUST STORE CLEANING EQUIPMENT (MOPS, BROOMS, ETC.) INVERTED OR AT LEAST 6 INCHES ABOVE THE FLOOR.
MAR 212016PASSED1 violationDETAILS
INTERIOR OF THE ICE MACHINES UPPER WATER RESERVOIR AND PLASTIC ICE SHOOT FOUND DIRTY. MUST CLEAN AND MAINTAIN.
MAY 272015PASSED3 violationsDETAILS
DIRT & DEBRIS UNDER THE SOUP HOLDING AREA. INSTRUCTED FACILITY TO CLEAN, SANITIZE AND MAINTAIN.
CEILING TILE MISSING AND DIRTY CEILING VENT IN MOP SINK AREA. INSTRUCTED FACILITY TO REPLACE TILE AND CLEAN AND MAINTAIN CEILING VENT.
OBSERVED CLUTTER IN THE ELECTRICAL CLOSET. INSTRUCTED FACILITY TO REMOVE ANY UNECESSARY ITEMS, ORGANIZE REMAINING, STORE 6 INCHES OFF FLOORS AND WALLS AMD MAINTAIN TO HELP PREVENT PEST HARBORAGE AND FACILTATE PROPER CLEANING METHODS
MAY 192015FAILED4 violationsDETAILS
OBSERVED BLACK MOLD LIKE SUBSTANCE AND PINK SLIME LIKE SUBSTANCE IN THE INTERIOR OF THE ICE MACHINE. INSTRUCTED FACILITY TO CLEAN, SANITIZE AND MAINTAIN. SERIOUS CITATION ISSUED 7-38-005 (A)
DIRT & DEBRIS UNDER THE SOUP HOLDING AREA. INSTRUCTED FACILITY TO CLEAN, SANITIZE AND MAINTAIN.
CEILING TILE MISSING AND DIRTY CEILING VENT IN MOP SINK AREA. INSTRUCTED FACILITY TO REPLACE TILE AND CLEAN AND MAINTAIN CEILING VENT.
OBERVED CLUTTER IN THE ELECTRICAL CLOSET. INSTRUCTED FACILITY TO TO RMOVE ANY UNECESSRY ITEMS, ORGANIZE REMAINING, STORE 6 INCHES OFF FLOORS AND WALLS AMD MAINTAIN TO HELP PREVENT PEST HARBORRAGE AND FACILTATE PROPER CLEANING MEATHODS.
DEC 262014PASSED3 violationsDETAILS
INSTRUCTED TO INSTALL A SPLASH GUARD ON THE FRONT HAND SINK OR RELOCATE SODA ITEMS TO PROPERLY PROTECT FOOD ITEMS DURING STORAGE.
FOUND CRUMBS AND FOOD DEBRIS UNDER THE SANDWICH OVEN, ALONG THE CUTTING BOARDS AND ON TOP OF THE REFRIGERATION UNITS, AND DEBRIS SURROUNDING THE GARBAGE BINS IN THE FRONT PREP/COOKING AREA.
THE REAR HAND SINK IN THE DISHROOM IS SLOW DRAINING. INSTRUCTED TO REPAIR SINK TO ALLOW PROPER DRAINING AND PREVENT FUTURE PLUMBING ISSUES.
MAR 132014PASSED2 violationsDETAILS
LEAKY FAUCET HANDLE AT 3-COMPARTMENT SINK LOCATED IN REAR PREP AREA. MUST REPAIR. MUST REPAIR VENTILATION IN MEN'S WASHROOM. REAR EXPOSED HANDWASH SINK IN REAR PREPARATION AREA IS DRAINING SLOW. MUST REPAIR/MAINTAIN.
WIPING CLOTHES STORED ON TOP OF FOOD PREP TABLES. MUST PROPERLY STORE WIPING CLOTHES IN A SANITIZING SOLUTION WHEN NOT IN USE.
SEP 272013PASSED2 violationsDETAILS
CLEAN SLICER ON REAR PREP TABLE. CLEAN SHELF IN WALK-IN COOLER WHERE SPILL OBSERVED.
CLEAN FLOOR IN WALK-IN COOLER UNDER SHELVES AND IN CORNER AREAS OF KITCHEN.
MAR 72013FAILED3 violationsDETAILS
PREVIOUS MINOR VIOLATIONS NOT CORRECTED FROM PREVIOUS REPORT DATED 11-30-12. REPORT# 1313290. MUST REPAINT PEELING PAINT AT WALL ABOVE THE REAR PREP TABLE NEXT TO THE EXPOSED HAND SINK SO AS TO BE SMOOTH AND EASILY CLEANABLE. MUST REPLACE ALL WORN OUT CUTTING BOARDSWITH DARK GROOVES AT ALL PREP STATIONS. SERIOUS VIOLATION. CITATION ISSUED.
FOUND FOOD CONTAINERS NOT STORED PROPERLY.(MUST STORE INVERTED)
FOUND CLOTHES STORED ON FOOD SHELVING UNITS.
DEC 72012PASSED3 violationsDETAILS
MUST REPLACE ALL WORN OUT CUTTING BOARDSWITH DARK GROOVES AT ALL PREP STATIONS.
MUST REGROUT FLOORS AT REAR PREP AREA IN FRONT OF THE 3COMP SINK AREA AS WELL AS IN FRONT OF THE ICE CREAM FREEZER NEXT TO THE REGISTER AREA.
MUST REPAINT PEELING PAINT AT WALL ABOVE THE REAR PREP TABLE NEXT TO THE EXPOSED HAND SINK SO AS TO BE SMOOTH AND EASILY CLEANABLE.
NOV 302012FAILED6 violations2 CRITICALDETAILS
DURING INSPECTION OBSERVED NO PAPER TOWELS AVAILABLE AT THE EXPOSED HAND WASHING SINK IN THE REAR PREP AREA.INSTRUCTED MANAGER TO HAVE PAPER TOWELS AVAILABLE AT EXPOSED HAND WASHING SINK AT ALL TIMES.CRITICAL CITATION ISSUED.
DURING INSPECTION OBSERVED FRONT ENTRANCE DOOR NOT RODENT PROOFED. BOTTOM OF THE DOOR HAS A GAP GREATER THAN 1/4 INCH. DOORS MUST BE RODENT PROOFED AT ALL TIMES.SERIOUS CITATION ISSUED 7-38-020.
OBSERVED PREVIOUS SUMMARY NOT AVAILABLE OR POSTED ON PREMISES DURING INSPECTION FROM INSPECTION CONDUCTED IN 2011.INSPECTION REPORT SUMMARY MUST BE DISPLAYED AND VISIBLE TO ALL CUSTOMERS AT ALL TIMES. NEW INSPECTION REPORT SUMMARY ISSUED AND POSTED FOR PUBLIC VIEW.SERIOUS CITATION ISSUED 7-42-010.
MUST REPLACE ALL WORN OUT CUTTING BOARDSWITH DARK GROOVES AT ALL PREP STATIONS.
MUST REGROUT FLOORS AT REAR PREP AREA IN FRONT OF THE 3COMP SINK AREA AS WELL AS IN FRONT OF THE ICE CREAM FREEZER NEXT TO THE REGISTER AREA.
MUST REPAINT PEELING PAINT AT WALL ABOVE THE REAR PREP TABLE NEXT TO THE EXPOSED HAND SINK SO AS TO BE SMOOTH AND EASILY CLEANABLE.
APR 62011PASS W/ CONDITIONS2 violationsDETAILS
DETAIL CLEAN FLOOR THROUGHOUT THE PREMISES INCLUDED WALK-IN FLOOR.CLEAN CORNERS AND BASEBOARD WALL.REMOVE ENCRUSTED FOOD
OBSERVED EMPLOYEE COMING IN, THRU THE FRONT PREP AREA TO START THEIR SHIFT,INSTRUCTED MANAGER TO HAVE EMPLOYEE COMING IN FROM REAR DOOR.EMPLOYEE MUST HAVE A HAIR RESTRAINT IN PREP AREA.
APR 52011PASS W/ CONDITIONS6 violations3 CRITICALDETAILS
All cold food shall be stored at a temperature of 40F or less.FOUND POTENTIALLY HAZARDOUS FOOD STORED INSIDE DISPLAY COOLER AT IMPROPER TEMPERATURE:VARIOUS KIND OF ALREADY MADE SANDWICHES (BEEF,CHEESE, TURKEY ETC,)AT TEMP OF 53.7F TO 54F.NO PROOF OF TIME AND TEMPERATURE LOG PROVIDED.COOLER MAINTAIN TEMP OF 40.5F.FOOD DISCARDED AND DENATURED. POUNDS 11.5, VALUE 40F. CRITICAL VIOLATION:7-38-005(A) H000071676-11
All food shall be protected from contamination and the elements, and so shall all food equipment, containers, utensils, food contact surfaces and devices, and vehicles. SOURCE OF CONTAMINATION.OBSERVED INTERIOR OF ICE MACHINE WATER RESERVOIR WITH BLACK SLIME SUBSTANCE ALSO FROM THE NOZZLE DISPENSER OF UNIT(POP DISPENSER).TAGGED UNIT "HELD FOR INSPECTION" DO NOT USE. BUY ICE IN BAGS FROM A RETAIL FOOD LICENSE,KEEP RECEIPT. INSTRUCTED TO CLEAN AND SANITIZE UNIT.FAX A LETTER TO PUBLIC HEALTH TO REINSPECT THE UNIT(FAX #312-746-4240).CRITICAL VIOLATION:7-38-005(A)H000071677-12
All employees who handle food shall wash their hands as often as necessary to maintain a high degree of personal cleanliness and should conform to hygienic practices prescribed by the Board of Health. POOR HYGIENIC PRACTICES.OBSERVED EMPLOYEE SLICING ROAST BEEF WITH GLOVES ON, WITH RIGHT HAND PULLED THE GARBAGE CONTAINER TOWARD HIM (LINER IN THE CONTAINER WAS DIRTY AND WITH FOOD IN IT) AND WITHOUT REMOVING FOOD GLOVES CONTINUE TO SLICE MEAT AND STORE IT IN BAGS(BEEF IS A READY TO IT PRODUCTS. HAND WASHING PROCEDURE WAS GIVEN TO MANAGER.CRITICAL VIOLATION:7-38-010(A) H00007167-11
A certified food service manager must be present in all establishments at which potentially hazardous food is prepared or served. NO ORIGINAL CITY SANITATION CERTIFICATE POSTED ON PREMISES,OR NOR A CERTIFIED FOOD HANDLER ON PREMISES WHILE POTENTIALLY HAZARDOUS FOOD WERE PREPARED AND SERVED(ROAST BEEF, TURKEY,TUNA ETC.).INFORMATION GIVEN HOW TO OBTAINED SANITATION CERTIFICATE.SERIOUS VIOLATION:7-38-012 H000071677-12
The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.DETAIL CLEAN FLOOR THROUGHOUT THE PREMISES INCLUDED WALK-IN FLOOR.CLEAN CORNERS AND BASEBOARD WALL.REMOVE ENCRUSTED FOOD
All employees shall be required to use effective hair restraints to confine hair. OBSERVED EMPLOYEE COMING IN, THRU THE FRONT PREP AREA TO START THEIR SHIFT,INSTRUCTED MANAGER TO HAVE EMPLOYEE COMING IN FROM REAR DOOR.EMPLOYEE MUST HAVE A HAIR RESTRAINT IN PREP AREA.
JUN 292010PASSED1 violationDETAILS
The walls and ceilings shall be in good repair and easily cleaned. REPAIR THE BASEBOARD ALONG THE INSIDE OF THE DELIVERY TABLE.
JUN 222010FAILED4 violations1 CRITICALDETAILS
All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. EVIDENCE OF RODENT ACTIVITY OBSERVED ON PREMISES. OBSERVED APPROX. 30 MOUSE DROPPINGS UNDERNEATH THE FOUNTAIN POP MACHINE AND IN THE REAR STORAGE CLOSET. MANAGEMENT INSTRUCTED TO CLEAN AND SANITIZE THE AFFECTED AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED. SERIOUS VIOLATION 7-38-020.
The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. DETAIL CLEAN THE FLOOR IN THE REAR PREP AREA, UNDER THE FOUNTAIN POP MACHINE AND REAR STORAGE CLOSET.
The walls and ceilings shall be in good repair and easily cleaned. REPAIR THE BASEBOARD ALONG THE INSIDE OF THE DELIVERY TABLE.
All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors. ORGANIZE THE REAR STORAGE CLOSET AND MAINTAIN ITEMS OFF OF THE FLOOR TO ELIMINATE PEST HARBORAGE.
Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →