EL POLLO REGIO.

City of Dallas

6614 E NORTHWEST HWY · LAKE HIGHLANDS, DALLAS

Last inspected 2024.

15 inspections on record since 2017 · Last inspected Jan 2024.

Last inspected Jan 2024. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS
15
VIOLATIONS
95
total on record
LAST INSPECTED
JAN 2024

INSPECTION HISTORY

JAN 27
2024
PASS 1 violation
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

Salsa bar cold hold green salsa read 46 F

JUN 28
2023
PASS 3 violations
1 pts Pest Activity
*34 Outer door: solid,selfclosing,tightfitting

Seal back door properly to prevent entrance of insects and rodents.

1 pts Other
*45 Drying Mops-air dry

Hang mop when not in use.

1 pts Facility Condition
*43 Light bulbs, light shields provided

Replace missing/broken light under vent hood.

DEC 14
2022
PASS 4 violations
1 pts Pest Activity
*34 Pest Control

DEAD ROACH IN DRINK STORAGE AREA BESIDE SERVING LOCATION

1 pts Other
*47 Other Violations

SCOOP STORE INSIDE ICE

3 pts Sanitation
*18 Toxic items storage adjacent to food/utensils

SANITIZING BUCKET STORE ON SURFACE WITH FOOD

2 pts Sanitation
*32 Maintain in Good Repair

STORAGE SURFACE RUSTED

MAY 10
2022
PASS 3 violations
1 pts Other
*36 Cloths in-use for wiping between uses stored

WIPING TOWELS STORE ON PREP SURACEF

3 pts Employee Hygiene
*14 Gloves single use

SAME GLOVES USED FOR MULTIPLE FUNCTION

1 pts Other
*47 Other Violations

NO HEALTH POLICY PROVIDE AND NO POST FOR CUSTOMERS TO ASK FOR MOST RECENT INSPECTION REPORT

NOV 9
2021
PASS · 0 violations
show all 15 inspections →
MAY 18
2021
PASS 3 violations
1 pts Sanitation
*36 Cloths in-use for wiping between uses stored

WIPING TOWEL STORE Under prep SURFACE

1 pts Facility Condition
*43 Light bulbs, light shields provided

REPLACE LIGHT BULB IN VENT HOOD

2 pts Documentation & Training
*21 RFSM - Not On Site
NOV 30
2020
PASS 3 violations
1 pts Sanitation
*36 Wiping cloths air dry requirement

TOWEL STORE ON PREP SURFACE

2 pts Sanitation
*31 Handwashing lavatory - accessible

SINK ACCESS BLOCK

3 pts Sanitation
*14 When to wash

GLOVE CHANGE WITHOUT HAND WASHING, USE GLOVE TO HOLD TRASH BUCKET AND SAME GLOVE USED ON READ TO EAT FOOD

JUN 3
2020
PASS 2 violations
1 pts Facility Condition
*43 Light bulbs, light shields provided

CHANGE LIGHT BULB IN VENT HOOD

2 pts Sanitation
*27 Cooling, heating, and holding capacities. Equipment

WIC AC PRODUCE ICE AND WATER, NEED REPAIR.

MAR 23
2020
PASS 2 violations
1 pts Sanitation
*36 Cloths in-use for wiping between uses stored

towels store on prep surface

1 pts Other
*47 Other Violations

towels under cutting board

MAY 21
2019
PASS 8 violations
2 pts Sanitation
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable

can not have cardboard on shelves- must be smooth durable easily cleanable and nonabsorbent

3 pts Sanitation
*10 Clean Sight and Touch

Clean: dirty can opener blade algae/mildew in ice machine clean the shelves in hot hold and make line

2 pts Sanitation
*31 Handwashing lavatory - accessible

hand sink blocked with sanitizer bucket

3 pts Food Storage & Handling
*07 Food safe, good condition, unadulterated, and honestly presented

can not use el pollo rego sack as a container liner- Must be a food grade bag. cannot have avocado sitting on lettuce

1 pts Sanitation
*40 Handle & dispense of cleaned utensils, single-use
1 pts Sanitation
*39 Keep utensils handles upright or protected

can not use a bowl as a scoop- must have handle

1 pts Facility Condition
*45 Premises shall be maintained in good repair

no exposed ceiling paint or replace water damaged ceiling tiles

3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

Temperatures not maintained at 41 degrees F or below.

NOV 15
2018
PASS 9 violations
3 pts Sanitation
*10 Clean Sight and Touch

clean inside the ice machine clean can opener blade after each use clean microwave

1 pts Facility Condition
*45 Premises shall be maintained in good repair

replace water damaged ceiling tiles fix ice machine lid

3 pts Food Storage & Handling
*18 Toxic items labeling-non original container

Must label all chemicals not in their original container must be labeled with common name (spray bottles)

1 pts Other
*36 Cloths in-use for wiping between uses stored

wet sanitation cloths must be stored in in solution when not in use

2 pts Sanitation
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable

can not have cloth under cutting boards can not store utensils on paper

3 pts Plumbing & Waste
*19 Backflow prevention device - installed

need a back flow prevention device on sink that has water hose attached

1 pts Sanitation
*39 Keep utensils handles upright or protected

bulk goods scoop handle can not touch product

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

employee drink on shelf with food

1 pts Sanitation
*42 Floors/walls/ceiling/nonfood dirty

clean splash on all walls and equipment clea dust on a/c vents

MAY 16
2018
PASS 11 violations
1 pts Facility Condition
*45 Premises shall be maintained in good repair

replace or repair water damaged ceiling tiles

2 pts Sanitation
*31 Handwashing lavatory - used for other purpose

hand sinks are hand washing only. used as dump sink

3 pts Sanitation
*10 Clean Sight and Touch

Clean can opener blade Clean algae/mold in ice machine Clean microwave

3 pts Chemical Safety
*18 Use toxic according to manufacturer direction

sanitation buckets over 200 ppm chlorine (toxic) needs to be 50 ppm

1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.

label all bulk containers

1 pts Sanitation
*35 Eating food, chewing gum, drinking beverages, or using tobacco

employee drinks above utensils

1 pts Sanitation
*42 Nonfood-contact surfaces material

clean up splash and buildup on walls and equiptment

1 pts Other
*36 Cloths in-use for wiping between uses stored

sanitation cloths wipes must be solution when not in use

1 pts Sanitation
*40 Handle & dispense of cleaned utensils, single-use

single use utensils must be stored handle up to prevent contamination when customer picks it up

1 pts Sanitation
*47 Handwashing signage

Need a “hand washing only “ sign at all hand sinks

1 pts Sanitation
*45 Lockers to be used to store personal items

soiled aprons next to utensils

NOV 30
2017
PASS 10 violations
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

Sliced tomatoes/ ham/ beef above 43F

3 pts Sanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

Eggs stored above prepared foods

3 pts Employee Hygiene
*15 Contact RTE Products w/ Bare Hands

Employee grabbed chips with bare hands

3 pts Sanitation
*18 Toxic items storage adjacent to food/utensils

Bleach stored next to drying rack

2 pts Documentation & Training
*21 RFSM - Not On Site

No RFSM cert on site

2 pts Food Temperature
*29 Thermometer calibrated to ensure accuracy

Thermometer not calibrated

1 pts Facility Condition
*34 Outer openings:closing holes, gaps

Back door left open

1 pts Sanitation
*36 Cloths in-use for wiping between uses stored

Wiping cloths should be stored in sanitizer bucket

1 pts Sanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

Chip tongs in chips/ Styrofoam cup used for scooping spices

1 pts Facility Condition
*43 Light bulbs, light shields provided

Light shield miss in WIC

JAN 24
2017
PASS 18 violations
3 pts Food Temperature
*01 Cooling -- ingredients from ambient within 4 hours to 41øF

pot of beans

3 pts Food Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

cross contamination by arrangement

3 pts Sanitation
*10 Clean Sight and Touch

clean RIC(s)

2 pts Sanitation
*14 When to wash hands before donning new gloves
2 pts Employee Hygiene
*15 Contact RTE Products w/ Bare Hands
2 pts Documentation & Training
*21 RFSM - Not On Site
2 pts Documentation & Training
*22 Handlers-Certificate Not On Site
2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
2 pts Sanitation
*31 Handwashing lavatory - accessible
1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco
1 pts Other
*36 Cloths in-use for wiping between uses stored

wiping clothes improper stored

1 pts Other
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

cover all food and provide Sneeze guard

1 pts Other
*40 Reuse of single service articles
1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.

Label all non-original food containers

1 pts Sanitation
*42 Floors/walls/ceiling/nonfood dirty

clean drains and gaskets

1 pts Facility Condition
*45 Premises shall be maintained in good repair

reseal around back door

1 pts Sanitation
*47 Handwashing signage

provide hand washing signs

1 pts Food Storage & Handling
*47 Other Violations

label 3 comp sink

JAN 17
2017
PASS 18 violations
3 pts Food Temperature
*01 Cooling -- ingredients from ambient within 4 hours to 41øF
2 pts Food Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol
2 pts Sanitation
*10 Clean Sight and Touch
3 pts Sanitation
*14 When to wash hands before donning new gloves
2 pts Employee Hygiene
*15 Bare hands contact with ready-to-eat foods
2 pts Documentation & Training
*21 RFSM - Not On Site
2 pts Documentation & Training
*22 Handlers-Certificate Not On Site

As Sept 1, 2016, food handlers certification

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
2 pts Sanitation
*31 Handwashing lavatory - accessible
1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco
1 pts Other
*36 Cloths in-use for wiping between uses stored
1 pts Other
*37 Preventing contamination from other sources. Miscellaneous sources of Contamination
1 pts Food Temperature
*38 Thawing. under running water criteria -thawed RTE <41F
1 pts Other
*40 Reuse of single service articles

reusing single -service

1 pts Food Storage & Handling
*41 Food identity and accurate representation

label all non-original food containers

1 pts Sanitation
*42 Dirty nonfood contact surfaces

drains and gaskets

1 pts Facility Condition
*45 Premises shall be maintained in good repair
1 pts Sanitation
*47 Handwashing signage

provide hand washing signs/ label all non-original food containers

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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