SANITARY INSPECTION RECORD — CITY OF DALLAS

EL POLLO REGIO.

YOUR CALL. 72/100

6614 E NORTHWEST HWY · LAKE HIGHLANDS, DALLAS

Last inspected January 27, 2024 · passed

15 of 15 inspections passed. 32 critical violations across the record.

THE NUMBERS

INSPECTIONS
15
15 passed
VIOLATIONS
95
includes 32 critical
RECORDS COVER
7 YEARS
since Jan 2017

INSPECTION HISTORY

JAN 27
2024
PASSED
1 violation1 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

Salsa bar cold hold green salsa read 46 F

JUN 28
2023
PASSED
3 violations1 CRITICAL
DETAILS
CRITICALPest Activity
*34 Outer door: solid,selfclosing,tightfitting

Seal back door properly to prevent entrance of insects and rodents.

MINOROther
*45 Drying Mops-air dry

Hang mop when not in use.

MINORFacility Condition
*43 Light bulbs, light shields provided

Replace missing/broken light under vent hood.

DEC 14
2022
PASSED
4 violations2 CRITICAL
DETAILS
CRITICALPest Activity
*34 Pest Control

DEAD ROACH IN DRINK STORAGE AREA BESIDE SERVING LOCATION

MINOROther
*47 Other Violations

SCOOP STORE INSIDE ICE

CRITICALSanitation
*18 Toxic items storage adjacent to food/utensils

SANITIZING BUCKET STORE ON SURFACE WITH FOOD

MINORSanitation
*32 Maintain in Good Repair

STORAGE SURFACE RUSTED

MAY 10
2022
PASSED
3 violations
DETAILS
MINOROther
*36 Cloths in-use for wiping between uses stored

WIPING TOWELS STORE ON PREP SURACEF

SERIOUSEmployee Hygiene
*14 Gloves single use

SAME GLOVES USED FOR MULTIPLE FUNCTION

MINOROther
*47 Other Violations

NO HEALTH POLICY PROVIDE AND NO POST FOR CUSTOMERS TO ASK FOR MOST RECENT INSPECTION REPORT

NOV 9
2021
PASSED
0 violations
show all 15 inspections →
MAY 18
2021
PASSED
3 violations
DETAILS
MINORSanitation
*36 Cloths in-use for wiping between uses stored

WIPING TOWEL STORE Under prep SURFACE

MINORFacility Condition
*43 Light bulbs, light shields provided

REPLACE LIGHT BULB IN VENT HOOD

MINORDocumentation & Training
*21 RFSM - Not On Site
NOV 30
2020
PASSED
3 violations2 CRITICAL
DETAILS
MINORSanitation
*36 Wiping cloths air dry requirement

TOWEL STORE ON PREP SURFACE

CRITICALSanitation
*31 Handwashing lavatory - accessible

SINK ACCESS BLOCK

CRITICALSanitation
*14 When to wash

GLOVE CHANGE WITHOUT HAND WASHING, USE GLOVE TO HOLD TRASH BUCKET AND SAME GLOVE USED ON READ TO EAT FOOD

JUN 3
2020
PASSED
2 violations1 CRITICAL
DETAILS
MINORFacility Condition
*43 Light bulbs, light shields provided

CHANGE LIGHT BULB IN VENT HOOD

CRITICALSanitation
*27 Cooling, heating, and holding capacities. Equipment

WIC AC PRODUCE ICE AND WATER, NEED REPAIR.

MAR 23
2020
PASSED
2 violations
DETAILS
MINORSanitation
*36 Cloths in-use for wiping between uses stored

towels store on prep surface

MINOROther
*47 Other Violations

towels under cutting board

MAY 21
2019
PASSED
8 violations3 CRITICAL
DETAILS
MINORSanitation
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable

can not have cardboard on shelves- must be smooth durable easily cleanable and nonabsorbent

CRITICALSanitation
*10 Clean Sight and Touch

Clean: dirty can opener blade algae/mildew in ice machine clean the shelves in hot hold and make line

CRITICALSanitation
*31 Handwashing lavatory - accessible

hand sink blocked with sanitizer bucket

SERIOUSFood Storage & Handling
*07 Food safe, good condition, unadulterated, and honestly presented

can not use el pollo rego sack as a container liner- Must be a food grade bag. cannot have avocado sitting on lettuce

MINORSanitation
*40 Handle & dispense of cleaned utensils, single-use
MINORSanitation
*39 Keep utensils handles upright or protected

can not use a bowl as a scoop- must have handle

MINORFacility Condition
*45 Premises shall be maintained in good repair

no exposed ceiling paint or replace water damaged ceiling tiles

CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

Temperatures not maintained at 41 degrees F or below.

NOV 15
2018
PASSED
9 violations1 CRITICAL
DETAILS
SERIOUSSanitation
*10 Clean Sight and Touch

clean inside the ice machine clean can opener blade after each use clean microwave

MINORFacility Condition
*45 Premises shall be maintained in good repair

replace water damaged ceiling tiles fix ice machine lid

CRITICALFood Storage & Handling
*18 Toxic items labeling-non original container

Must label all chemicals not in their original container must be labeled with common name (spray bottles)

MINOROther
*36 Cloths in-use for wiping between uses stored

wet sanitation cloths must be stored in in solution when not in use

MINORSanitation
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable

can not have cloth under cutting boards can not store utensils on paper

SERIOUSPlumbing & Waste
*19 Backflow prevention device - installed

need a back flow prevention device on sink that has water hose attached

MINORSanitation
*39 Keep utensils handles upright or protected

bulk goods scoop handle can not touch product

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

employee drink on shelf with food

MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

clean splash on all walls and equipment clea dust on a/c vents

MAY 16
2018
PASSED
11 violations4 CRITICAL
DETAILS
MINORFacility Condition
*45 Premises shall be maintained in good repair

replace or repair water damaged ceiling tiles

CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

hand sinks are hand washing only. used as dump sink

SERIOUSSanitation
*10 Clean Sight and Touch

Clean can opener blade Clean algae/mold in ice machine Clean microwave

CRITICALChemical Safety
*18 Use toxic according to manufacturer direction

sanitation buckets over 200 ppm chlorine (toxic) needs to be 50 ppm

MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.

label all bulk containers

MINORSanitation
*35 Eating food, chewing gum, drinking beverages, or using tobacco

employee drinks above utensils

MINORSanitation
*42 Nonfood-contact surfaces material

clean up splash and buildup on walls and equiptment

MINOROther
*36 Cloths in-use for wiping between uses stored

sanitation cloths wipes must be solution when not in use

CRITICALSanitation
*40 Handle & dispense of cleaned utensils, single-use

single use utensils must be stored handle up to prevent contamination when customer picks it up

CRITICALSanitation
*47 Handwashing signage

Need a “hand washing only “ sign at all hand sinks

MINORSanitation
*45 Lockers to be used to store personal items

soiled aprons next to utensils

NOV 30
2017
PASSED
10 violations5 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

Sliced tomatoes/ ham/ beef above 43F

CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

Eggs stored above prepared foods

CRITICALEmployee Hygiene
*15 Contact RTE Products w/ Bare Hands

Employee grabbed chips with bare hands

CRITICALSanitation
*18 Toxic items storage adjacent to food/utensils

Bleach stored next to drying rack

MINORDocumentation & Training
*21 RFSM - Not On Site

No RFSM cert on site

CRITICALFood Temperature
*29 Thermometer calibrated to ensure accuracy

Thermometer not calibrated

MINORFacility Condition
*34 Outer openings:closing holes, gaps

Back door left open

MINORSanitation
*36 Cloths in-use for wiping between uses stored

Wiping cloths should be stored in sanitizer bucket

MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

Chip tongs in chips/ Styrofoam cup used for scooping spices

MINORFacility Condition
*43 Light bulbs, light shields provided

Light shield miss in WIC

JAN 24
2017
PASSED
18 violations6 CRITICAL
DETAILS
CRITICALFood Temperature
*01 Cooling -- ingredients from ambient within 4 hours to 41øF

pot of beans

CRITICALFood Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

cross contamination by arrangement

SERIOUSSanitation
*10 Clean Sight and Touch

clean RIC(s)

MINORSanitation
*14 When to wash hands before donning new gloves
CRITICALEmployee Hygiene
*15 Contact RTE Products w/ Bare Hands
MINORDocumentation & Training
*21 RFSM - Not On Site
MINORDocumentation & Training
*22 Handlers-Certificate Not On Site
MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
CRITICALSanitation
*31 Handwashing lavatory - accessible
MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco
MINOROther
*36 Cloths in-use for wiping between uses stored

wiping clothes improper stored

CRITICALOther
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

cover all food and provide Sneeze guard

MINOROther
*40 Reuse of single service articles
MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.

Label all non-original food containers

MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

clean drains and gaskets

MINORFacility Condition
*45 Premises shall be maintained in good repair

reseal around back door

CRITICALSanitation
*47 Handwashing signage

provide hand washing signs

MINORFood Storage & Handling
*47 Other Violations

label 3 comp sink

JAN 17
2017
PASSED
18 violations6 CRITICAL
DETAILS
CRITICALFood Temperature
*01 Cooling -- ingredients from ambient within 4 hours to 41øF
CRITICALFood Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol
MINORSanitation
*10 Clean Sight and Touch
SERIOUSSanitation
*14 When to wash hands before donning new gloves
CRITICALEmployee Hygiene
*15 Bare hands contact with ready-to-eat foods
MINORDocumentation & Training
*21 RFSM - Not On Site
MINORDocumentation & Training
*22 Handlers-Certificate Not On Site

As Sept 1, 2016, food handlers certification

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
CRITICALSanitation
*31 Handwashing lavatory - accessible
MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco
MINOROther
*36 Cloths in-use for wiping between uses stored
CRITICALOther
*37 Preventing contamination from other sources. Miscellaneous sources of Contamination
MINORFood Temperature
*38 Thawing. under running water criteria -thawed RTE <41F
MINOROther
*40 Reuse of single service articles

reusing single -service

MINORFood Storage & Handling
*41 Food identity and accurate representation

label all non-original food containers

MINORSanitation
*42 Dirty nonfood contact surfaces

drains and gaskets

MINORFacility Condition
*45 Premises shall be maintained in good repair
CRITICALSanitation
*47 Handwashing signage

provide hand washing signs/ label all non-original food containers

Data sourced from City of Dallas Code Compliance. We'd love to link you straight to this restaurant's record — turns out Dallas considers that a luxury. The full dataset is what's on offer →

NEARBY IN LAKE HIGHLANDS