SANITARY INSPECTION RECORD — CITY OF CHICAGO

STARBUCKS PALMER HOUSE.

BEAT. 18/100

17 E MONROE ST · LOOP, CHICAGO

Last inspected March 30, 2026 · passed with conditions

Failed 3 of 7 inspections. 15 critical violations on the cumulative record. Pattern of issues, not a one-off.

THE NUMBERS

INSPECTIONS
7
2 passed · 2 w/ conditions · 3 failed
VIOLATIONS
40
includes 15 critical
RECORDS COVER
2 YEARS
since Dec 2023

INSPECTION HISTORY

MAR 30
2026
PASS W/ CONDITIONS
8 violations4 CRITICAL
DETAILS
CRITICALDocumentation & Training
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

PIC DOESN'T HAVE A CERTIFIED FOOD MANAGERS CERTIFICATE MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-012)

CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (EGG& SAUSAGE SANDWICHES,MILK,WRAPS,CHICKEN,ETC.)MUST BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

5-202.12 (B-D) : MUST ADJUST 1ST SINK FAUCET IN WOMEN'S TOILET ROOM TO STAY ON LONGER FOR HAND WASHING.

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

: 5-202.12 (B-D) : MUST ADJUST 1ST SINK FAUCET IN WOMEN'S TOILET ROOM TO STAY ON LONGER FOR HAND WASHING.

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

4-501.11 : MUST REPAIR OR REPLACE WORN DOOR GASKET ON FRONT 1- DOOR SANDWICH PREP COOLER.

MINORSanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN

4-601.11(C) : MUST CLEAN DEBRIS BUILD UP FROM COUNTER TOPS,STORAGE CABINETS,INTERIOR PANEL OF ICE MACHINE,EXTERIOR OF COFFEE MACHINES.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

5-205.15 : MUST REPAIR OR REPLACE LEAKY PIPE AT DUMPSINK.

MINOROther
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

2-102.13 : OBSERVED EXPIRED FOOD HANDLERS TRAINING FOR SOME EMPLOYEES MUST PROVIDE AND MAINTAIN.

MAR 26
2026
FAILED
9 violations4 CRITICAL
DETAILS
CRITICALDocumentation & Training
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

2-101.11 Inspector Comments: PIC DOESN'T HAVE A CERTIFIED FOOD MANAGERS CERTIFICATE MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-012)

CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (EGG& SAUSAGE SANDWICHES,MILK,WRAPS,ETC.)MUST BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

6-301.14 Inspector Comments: MUST PROVIDE HAND WASHING SIGNS AT HAND SINKS IN BOTH MEN'S AND WOMEN'S TOILET ROOMS.

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

5-202.12 (B-D) : MUST ADJUST 1ST SINK FAUCET IN WOMEN'S TOILET ROOM TO STAY ON LONGER FOR HAND WASHING.

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

4-501.11 : MUST REPAIR OR REPLACE WORN DOOR GASKET ON FRONT 1- DOOR SANDWICH PREP COOLER.

MINORSanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN

4-601.11(C) : MUST CLEAN DEBRIS BUILD UP FROM COUNTER TOPS,STORAGE CABINETS,INTERIOR PANEL OF ICE MACHINE,EXTERIOR OF COFFEE MACHINES.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

5-205.15 : MUST REPAIR OR REPLACE LEAKY PIPE AT DUMPSINK.

MINOROther
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

2-102.13 : OBSERVED EXPIRED FOOD HANDLERS TRAINING FOR SOME EMPLOYEES MUST PROVIDE AND MAINTAIN.

MINORFood Storage & Handling
PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED

PREVIOUS PRIORITY FOUNDATION VIOLATION FROM REPORT #2632789 3/19/26 NOT CORRECTED#60-8-404.13(B:4) :#47-4-501.11 : OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.(PRIORITY 7-42-090)(CITATION ISSUED)

MAR 19
2026
FAILED
14 violations6 CRITICAL
DETAILS
CRITICALDocumentation & Training
PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

PIC DOESN'T HAVE A CERTIFIED FOOD MANAGERS CERTIFICATE MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-012)

CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (EGG SANDWICHES,MILK,WRAPS,ETC.)MUST BE ON SITE AT ALL TIMES. MANAGER ARRIVED ON SITE AT 9:46 A.M.(COS)(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)

CRITICALSanitation
HANDS CLEAN & PROPERLY WASHED

OBSERVED POOR HYGIENIC PRACTICES BY MALE EMPLOYEE OBSERVED HIM MOPPING THE FLOOR AND THEN WENT TO ALL COOLERS AND OPENED DOORS CHECKING INVENTORY AND THEN GOT FOOD PRODUCT FROM COOLER,THEN HANDLED SANITIZING CLOTHS AND WIPED DOWN SURFACES WITHOUT WASHING HANDS. INSTRUCTED TO WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION.(PRIORITY 7-38-010)(CITATION ISSUED)(COS)

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

MUST ADJUST 1ST SINK FAUCET IN WOMEN'S TOILET ROOM TO STAY ON LONGER FOR HAND WASHING.

CRITICALEmployee Hygiene
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

MUST PROVIDE HAND WASHING SIGNS AT HAND SINKS IN BOTH MEN'S AND WOMEN'S TOILET ROOMS.

CRITICALPest Activity
INSECTS, RODENTS, & ANIMALS NOT PRESENT

OBSERVED EVIDENCE OF 3- LIVE ROACHES CRAWLING ON WHEEL BASE OF FRONT 1- DOOR SANDWICH COOLER,UNDERSIDE OF COUNTER INSIDE OF CREVICE NEXT TO COFFEE MACHINE AND ON UPPER WALL AT CONDIMENT STATION IN DINING AREA AND SEVERAL DEAD ROACHES IN STORAGE CABINETS.ALSO 3- LIVE SMALL FLIES ON CEILINGS IN DINING AREA AND IN FRONT PREP AREA. RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 3/19/26.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

MUST REPAIR OR REPLACE WORN DOOR GASKET ON FRONT 1- DOOR SANDWICH PREP COOLER.

MINORSanitation
NON-FOOD/FOOD CONTACT SURFACES CLEAN

MUST CLEAN DEBRIS BUILD UP FROM COUNTER TOPS,STORAGE CABINETS,INTERIOR PANEL OF ICE MACHINE,EXTERIOR OF COFFEE MACHINES.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

MUST REPAIR OR REPLACE LEAKY PIPE AT DUMPSINK.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST REPAIR OR REPLACE STANDING WATER IN FLOOR DRAIN IN FRONT PREP AREA.MUST CLEAN DEBRIS BUILD UP FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES.

MINORPest Activity
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST SEAL ALL CRACKS AND CREVICES AT SERVICE COUNTER AND ALL OTHER WALLS THAT HAVE GAPS TO PREVENT INSECT ENTRY POINTS.

MINORSanitation
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

MUST CLEAN DUST BUILD UP FROM CEILING PANEL AND WALL OVER REAR COOLER NEXT TO OFFICE.

MINOROther
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

OBSERVED EXPIRED FOOD HANDLERS TRAINING FOR SOME EMPLOYEES MUST PROVIDE AND MAINTAIN.

MINORFood Storage & Handling
PREVIOUS CORE VIOLATION CORRECTED

PREVIOUS CORE VIOLATION FROM REPORT #2609018 12/12/24 NOT CORRECTED#47-4-501.11 : OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.(PRIORITY FOUNDATION 7-42-090)(CITATION ISSUED)

DEC 12
2024
PASSED
2 violations
DETAILS
MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED LOOSE FAUCET AT THE THREE COMPARTMENT SINK IN THE DISH WASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

DEC 5
2024
FAILED
3 violations
DETAILS
MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.

MINOROther
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

OBSERVED THREE-COMPARTMENT SINK NOT MAINTAINED. WHEN WATER FROM ONE COMPARTMENT IS DRAINED, WATER BACKS UP INTO ADJACENT COMPARTMENT AND DRAINS. INSTRUCTED MANAGEMENT TO GET DRAINAGE SYSTEM/GREASE TRAP SERVICED. PRIORITY FOUNDATION VIOLATION, 7-38-025. CITATION ISSUED.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED LOOSE FAUCET AT THE THREE COMPARTMENT SINK IN THE DISH WASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

show all 7 inspections →
NOV 19
2024
PASS W/ CONDITIONS
3 violations1 CRITICAL
DETAILS
CRITICALDocumentation & Training
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON THE PREMISES WHILE TCS FOODS (BREAKFAST SANDWICHES, MILK) WERE BEING PREPARED AND SERVED. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012, CITATION ISSUED.

MINORSanitation
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.

MINORPlumbing & Waste
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

OBSERVED LOOSE FAUCET AT THE THREE COMPARTMENT SINK IN THE DISH WASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

DEC 27
2023
PASSED
1 violation
DETAILS
MINORDocumentation & Training
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

2-102.13 OBSERVED NO FOOD HANDLERS CERTIFICATES AVAILABLE FOR INSPECTOR'S REVIEW. INSTRUCTED TO PROVIDE OR MEET REQUIREMENT.

Data sourced from Chicago Dept. of Public Health. We'd love to link you straight to this restaurant's record — turns out Chicago considers that a luxury. The full dataset is what's on offer →

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