EL POLLO REGIO.

City of Dallas

12107 ABRAMS RD · LAKE HIGHLANDS, DALLAS

Last inspected 2022.

13 inspections on record since 2017 · Last inspected Feb 2022.

Last inspected Feb 2022. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS

VIOLATIONS

total on record

LAST INSPECTED

FEB 2022

INSPECTION HISTORY

FEB 11

2022

PASS 7 violations

3 pts Sanitation

*10 Clean Sight and Touch

clean ice machine

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

Maintain churros and tomatoes at a cold hold of 41 or below and address cooling unit issues

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

1 pts Sanitation

*42 Dirty nonfood contact surfaces

Clean WIC fans

1 pts Facility Condition

*45 Premises shall be maintained in good repair

Address cracked walls

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

2 pts Documentation & Training

*21 RFSM - Not On Site

AUG 3

2021

PASS 12 violations

3 pts Food Storage & Handling

*07 Food safe, good condition, unadulterated, and honestly presented

Multiple cans with large dents

3 pts Sanitation

*14 When to wash hands

Employees observed switching tasks without washing hands or changing gloves

3 pts Food Storage & Handling

*18 Toxic items labeling-non original container

Chemical Spray bottles not labeled

2 pts Documentation & Training

*21 RFSM - Not On Site

RFSM certificate expired 6+ months

2 pts Sanitation

*32 Maintain in Good Repair

Food storage bin had a hole in its side / soiled shelves

1 pts Pest Activity

*34 Pest Control

Restaurant infested with flies. Air gap in door must be repaired

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

Employee food and drinks next to restaurant food on prep table and in walk in cooler

1 pts Other

*36 Cloths in-use for wiping between uses stored

Wiping cloths left on prep table

1 pts Other

*37 Food protected from cross contamination by storing the food in packages, covered containers, or

Chicken left open in walk in cooler

1 pts Sanitation

*42 Nonfood-contact surfaces material

Soiled cooler gaskets, rear storage area littled with organic matter, ceiling tiles soiled

1 pts Facility Condition

*43 Light bulbs, light shields provided

Missing light shields in rotisserie area with malfunctioning light bulbs

1 pts Plumbing & Waste

*45Physical Facilities

Broken base tiles in rotisserie area and cooler drain in disrepair

FEB 2

2021

PASS 4 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

SLICED CHEESE 53, SLICED HAM 58, SLICED TOMATOES 48

2 pts Documentation & Training

*21 RFSM - Not On Site

1 pts Other

*36 Cloths in-use for wiping between uses stored

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

SEP 17

2020

PASS 3 violations

1 pts Facility Condition

*45 Floor contruction requirements

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

MAR 25

2020

PASS 5 violations

2 pts Other

*28 Original cont. of RTE/PHF/Day1= day of opening

Must datemark items held longer than 24 hrs for no more than 7 days.

2 pts Food Temperature

*29 Cold/hot hold unit thermometer easily viewable

Must provide thermometers in coolers.

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

Observed gap at back door.

1 pts Sanitation

*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

Observed non-handled containers used as scoops.

1 pts Other

*47 Other Violations

Need a choking poster in the dining area. “SEC. 17-11.2. ADDITIONAL REQUIREMENTS. [Reserved.] Amend Chapter 17, “Food Establishments” - Page 36 (a) General. All food establishments that provide

show all 13 inspections →

OCT 28

2019

PASS 9 violations

2 pts Documentation & Training

*22 Handlers-Certificate Not On Site

RENEW YOUR EXPIRED FOOD HANDLER CERTIFICATES

2 pts Documentation & Training

*21 RFSM - Not On Site

REGISTERED YOUR FOOD SERVICE MANGER CERTIFICATE AT OUR OFFICE NO LATER THAN 4:00 PM OF 10-29-19

1 pts Other

*47 OTHER VIOLATIONS

SEC. 17-11.2. ADDITIONAL REQUIREMENTS. (a) General. All food establishments that provide dining areas shall post the Heimlich maneuver sign in a place conspicuous to employees and customers. (

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

DO NOT STORE ANY ITEM IN HAND SINK

1 pts Facility Condition

*42 Floors/walls/ceiling/nonfood dirty

ALSO DEGREASE FLOOR

3 pts Sanitation

*10 Clean Sight and Touch

CLEAN CAN OPENER AND PREP. TABLE

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

SEAL GAP FROM BACK DOOR

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

NO DRINKING IN FOOD PREP. AREA

1 pts Food Storage & Handling

*45Floor, wall, ceiling - Exposed material

REPLACE MISSING CEILING TILE FROM STORAGE AREA

OCT 22

2018

PASS 10 violations

3 pts Sanitation

*10 Clean Sight and Touch

CUTTING BOARD, TRAYS,

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

CLEAN VENT HOOD, CEILING , SHELVES OF DUST AND FOOD DEBRIS

1 pts Other

*37 Food protected from cross contamination by storing the food in packages, covered containers, or

COVER ALL FOOD PRODUCTS FROM WALK IN COOLER

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

SEAL BOTTOM OF BACK DOOR WITH A BIGGER AND BETTER SEAL WEATHER STRIP

3 pts Plumbing & Waste

*19 Backflow prevention device - installed

INSTALL BACK FLOW PREVENTION DEVICE TO FAUCET WHICH HOSE IS CONNECTED

2 pts Food Temperature

*29 Cold/hot hold unit thermometer easily viewable

PROVIDE WORKING THERMOMETER TO COOLER. OBSERVED THERMOMETER FOR HIGH TEMPERATURE THERMOMETER IN COOLER.

2 pts Documentation & Training

*21 RFSM - Not On Site

YOU MUST DISPLAY A REGISTERED FOOD SERVICE MANAGER CERTIFICATE ISSUED BY THE CITY OF DALLAS FOR AT LEAST ONE ON-SITE EMPLOYEE PER SHIFT. YOU ARE NOT IN COMPLIANCE IF THE CERTIFICATE IS NOT ISSUED BY

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

POST SIGN " CURRENT FOOD INSPECTION REPORT AVAILABLE UPON REQUEST" UP

3 pts Other

*03 Food products not maintained at 135øF or above

BEANS 106'F, RICE 130'F

APR 12

2018

PASS 8 violations

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

CLEAN VENT HOOD, CEILING, FLOOR FROM GRILL AREA

1 pts Facility Condition

*43 Heating/ventilation: designed and installed

REPEATED VIOLATION ! KEEP STEAMER UNDER AN APPROVED VENT HOOD

2 pts Other

*28 Original cont. of RTE/PHF/Day1= day of opening

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

KEEP BACK DOOR CLOSED WHEN BACK DOOR IS NOT BEING USE

1 pts Facility Condition

*45 Floor& wall junctures- coved & sealed

REPLACE MISSING FLOOR AND WALL TILES FROM BACK DOOR AREA

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

2 pts Other

*21 A establishment shall have written procedures for employees to follow when responding to vomitin

1 pts Chemical Safety

*36 Containers of chemical sanitizing solutions stored off the floor and used in a manner that preve

APR 11

2018

PASS 12 violations

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

NO DRINKING ALLOWED IN FOOD PREP. AREA. OBSERVED EMPLOYEE DRINK ON FOOD PREP. TABLES

1 pts Food Temperature

*38 Thawing. under running water criteria

OBSERVED PRODUCTS THAWING IN STANDING WATER. THAW PRODUCTS IN COOLER

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

DATE MARK ALL FOOD PRODUCTS FROM COOLERS

3 pts Other

*03 Food products not maintained at 135øF or above

CHICKEN 125'F

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

1 pts Other

*37 Food protected from cross contamination by storing the food in packages, covered containers, or

COVER FOOD PRODUCTS STORED NEAR HAND SINK

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

HAM 48'F, BEANS 53'F

3 pts Plumbing & Waste

*20 Sewage disposal thru public sewage plant

CITATION AND CLOSURE ISSUED--- OBSERVED SEWAGE BACK UP TO STREET- SEE PICTURES

3 pts Sanitation

*10 Sanitization after Cleaning

EMPLOYEE CAN'T SANITIZE ANY EQUIPMENT DUE TO SEWAGE BACK UP

3 pts Sanitation

*14 When to wash

OBSERVED EMPLOYEE CONTINUE TO WORK WITHOUT WASHING AFTER DRINKING

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

REPAIR BROKEN MAIN DRAIN PIPE AT ONCE

2 pts Other

*21 A establishment shall have written procedures for employees to follow when responding to vomitin

NOV 9

2017

PASS 10 violations

2 pts Documentation & Training

*21 RFSM - Not On Site

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

DO NOT STORE ANY ITEM IN HAND SINK

1 pts Facility Condition

*42 Floors/walls/ceiling/nonfood dirty

CEILING

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

1 pts Facility Condition

*43 Heating/ventilation: designed and installed

KEEP STEAMER UNDER AN APPROVED VENT HOOD

1 pts Other

*36 Cloths in-use for wiping between uses stored

3 pts Sanitation

*14 Hands wash procedures-without soap

OBSERVED EMPLOYEE WASH HANDS WITH SOAP FOR ONLY 5 SECONDS

3 pts Other

*03 Food products not maintained at 135øF or above

CHICKEN 128

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

HAM 50'F

3 pts Plumbing & Waste

*19 Backflow prevention device - installed

MAY 30

2017

PASS 5 violations

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

clogged hand sink drain

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

2 pts Other

*31 Individual, disposable towels

2 pts Sanitation

*32 Damaged Equipment

beans container

3 pts Employee Hygiene

*14 Gloves single use

APR 12

2017

PASS 3 violations

3 pts Employee Hygiene

*12 Gloves Single Use

3 pts Sanitation

*10 Other sanitizer exposure time

knife warmer 160 F, rif 10 F, rice 206 F, ric 40 F, 41 F, walk in cooler 40 F, warmer 150 F, ric 40 F 34 F

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

back plumbing leaking

FEB 15

2017

PASS 6 violations

3 pts Employee Hygiene

*14 Gloves single use

2 pts Documentation & Training

*21 RFSM - Not On Site

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

1 pts Facility Condition

*43 Light bulbs, light shields provided

2 pts Food Storage & Handling

*24 Food Label- manufacture/packer/distrubtor name

prepackages cakes

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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