EL POLLO REGIO.

City of Dallas

1939 S BUCKNER BLVD · PLEASANT GROVE, DALLAS

Last inspected 2023.

15 inspections on record since 2016 · Last inspected Dec 2023.

Last inspected Dec 2023. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS

VIOLATIONS

133

total on record

LAST INSPECTED

DEC 2023

INSPECTION HISTORY

DEC 26

2023

PASS 6 violations

1 pts Other

*37 Food protected from cross contamination by storing the food in packages, covered containers, or

raw meat patties stored without any packaging

2 pts Other

*32 Approved Food Contact Equip.

need proper container/ wrapper to store patties in

2 pts Other

*22 No unnecessary personnel allowed in food prep area

observed customer using handsink behind counter (employees only)

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean air vents (kitchen), walls in kitchen, floors- floor greasy in walk in cooler (clean)

1 pts Sanitation

*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

utensils improperly stored under grill/ on handles of ovens

1 pts Other

*47 Other Violations

post choking poster in dining area

JUN 12

2023

PASS 10 violations

3 pts Sanitation

*14 When to wash hands before donning new gloves

wash hands before donning new gloves

1 pts Sanitation

*47 Handwashing signage

provide hand washing sign

3 pts Sanitation

*10 Sanitization after Cleaning

after cleaning utensils shall be sanitized

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

provide label for food storage containers

2 pts Sanitation

*32 Damaged Equipment

non working cooler

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean floor in the kitchen

1 pts Employee Hygiene

*36 Cloths in-use for wiping food spills used for no other purpose

observed cloth under cutting boards

3 pts Other

*03 Food products not maintained at 135øF or above

barbacoa 121.6 degrees f

3 pts Sanitation

*18 Toxic items stored above food/utensils

bleach container stored above cans

2 pts Documentation & Training

*21 RFSM - Not On Site

manager not on site

DEC 15

2022

PASS 10 violations

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean shelves, coolers inside, gaskets

1 pts Other

*47 Other Violations

chocking poster missing

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

provide label for food storage containers

1 pts Other

*45 Drying Mops-air dry

hang mops for drying

2 pts Sanitation

*32 Damaged Equipment

cooler does not work

1 pts Sanitation

*39 Cutting surfaces.

resurface cutting boards

1 pts Other

*37 Storing the food where it is not exposed to splash, dust, or other contamination

do not store food under hand sink

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

faucet on 3 com sink leaking

3 pts Food Storage & Handling

*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

separate ground meat from beef

1 pts Facility Condition

*34 Outer openings:closing holes, gaps

repair gap at back doors

MAY 25

2022

PASS 11 violations

1 pts Sanitation

*47 Other Violations

REMOVE ALL UNNECESSARY ARTICLES CLEANING SUPPLIES (MOPS AND BROOMS STORED WITH HANDLE UP)

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

OPEN PERSONAL DRINK ON PREP TABLE

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

PROVIDE LABEL FOR CHIPS FOR SELF SERVICE

2 pts Sanitation

*31 Handwashing lavatory - accessible

HAND SINK SHALL BE ACCESSIBLE TO WASH HANDS AT ALL TIMES

3 pts Plumbing & Waste

*19 One Inch Air Gap

FLOOR DRAIN DIRECTLY IN DRAIN, NEED 1 INCH AIR GAP

3 pts Sanitation

*14 Wash hands after all other activities

WASH HANDS BEFORE PUTTING ON GLOVES,

2 pts Food Temperature

*27 Cooling method, criteria - using ice bath

USE PROPER Cooling METHOD FOR BEEF FAJITA

1 pts Pest Activity

*34 Pest control-routine inspections for

HOUSEFLIES AND GAP AT BACK DOOR

3 pts Sanitation

*10 After being cleaned, equipment food-contact surfaces and utensils shall be sanitized in an expos

UTENSILS MUST BE SANITIZED AFTER WASHING

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

CLEAN FLOOR, CEILING TILES

1 pts Food Storage & Handling

*37 Storing the food at least 15 cm (6 inches) above the floor

BAG OF ONIONS ON THE FLOOR

OCT 25

2021

PASS 3 violations

3 pts Sanitation

*10 Clean Sight and Touch

clean ice machine, coolers, shelves

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

provide sign about inspection report

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean floor

show all 15 inspections →

APR 14

2021

PASS 11 violations

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean floor, walls, ceiling

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

provide label for food storage containers

1 pts Facility Condition

*34 Outer openings:closing holes, gaps

gap at door

3 pts Sanitation

*10 Clean Sight and Touch

clean ice machine, shelves, coolers

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

beef 58.6, ham 52.1 degrees f

1 pts Employee Hygiene

*36 Cloths in-use for wiping food spills used for no other purpose

observed cloth under cutting boards

2 pts Documentation & Training

*21 RFSM - Not On Site

certificate expired

3 pts Sanitation

*14 When to wash hands before donning new gloves

wash hands before donning new gloves

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

provide food handler cards

2 pts Food Temperature

*29 Mechanical holding unit, thermometer location

provide thermometer

1 pts Facility Condition

*45 Premises shall be maintained in good repair

establishment is under constructions repair walls, floor. floor tiles

OCT 21

2020

PASS 10 violations

1 pts Pest Activity

*34 Pest control-routine inspections for

observed flies

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean cooler, freezers, gaskets, fans

1 pts Facility Condition

*45 Premises shall be maintained in good repair

floor tiles, cove base, ceiling tiles

2 pts Sanitation

*32 Equipment and Utensils Durability and Strength

provide original drain stopper

1 pts Sanitation

*39 Cutting surfaces.

resurface cutting boards

1 pts Documentation & Training

*47 Handler-Certificate Not on site

provide food handler cards

1 pts Food Storage & Handling

*37 Storing the food where it is not exposed to splash, dust, or other contamination

overload food in food storage containers, cover sugar bag,

1 pts Plumbing & Waste

*46 Covered waste receptacle for women's restroom

provide

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

store wet cloths in sanitizer buckets

3 pts Sanitation

*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

observed hamburger patty stored above rte food raw eggs stored above vegetables

APR 17

2020

PASS 11 violations

3 pts Sanitation

*02 Cold Hold (41øF/45øF or below)

diced tomato at 54.3F, gauc at 47.4F all food in reach in cooler need to be brought down to cold hold temperature. PIC is using ice. DO NOT USE COLD HOLD EQUIPMENT UNTIL IT IS ABLE TO MAINTAIN COLD HO

3 pts Sanitation

*03 Food products not maintained at 135øF or above

grilled chicken in hot hold equipment at 129.5F, 129.4F. food was placed in working hot hold equipment

1 pts Facility Condition

*45 Premises shall be maintained in good repair

ceiling paint is peeling, repair.

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

exterior doors have gaps, provide proper seal to exterior doors.

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

two hot hold equipment not able to maintain hot hold temps, one prep ric cooler not able to maintain cold hold temperatures, REPAIR. bottom guard of rif is damaged repair.

2 pts Sanitation

*32 Thermometer in good condition or discarded

two reading thermometer located on hot hold equipment are not working, reading wrong temperatures. repair or replace.

3 pts Sanitation

*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

raw shelled eggs stored above produce in walk in cooler, egg were then moved to bottom shelve.

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

dust on wic fans, grime on walls. clean.

2 pts Documentation & Training

*22 Handlers-Certificate Not On Site

two employees working in kitchen did not have food handler cards,

1 pts Documentation & Training

*47 RFSM Certificate - Not Display

Post RFSM

1 pts Other

*37 Food protected from cross contamination by storing the food in packages, covered containers, or

container of pico store on bottom shelve was observed uncovered. cover.

OCT 17

2019

PASS 5 violations

3 pts Documentation & Training

*09 Food on display shall be protected from contamination

2 pts Documentation & Training

*21 RFSM - Not On Site

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

1 pts Other

*36 Cloths in-use for wiping between uses stored

1 pts Facility Condition

*39 Vending machine doors and access opening covers tight-fitting, gasket

SEP 17

2019

PASS 14 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

3 pts Food Storage & Handling

*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

3 pts Sanitation

*10 Clean Sight and Touch

3 pts Food Storage & Handling

*18 Toxic items labeling-non original container

3 pts Plumbing & Waste

*19 Plumbing System Construction

2 pts Documentation & Training

*21 RFSM - Not On Site

2 pts Food Temperature

*29 Mechanical holding unit, thermometer location

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

1 pts Pest Activity

*34 Pest Control

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

1 pts Other

*36 Cloths in-use for wiping between uses stored

1 pts Sanitation

*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

1 pts Facility Condition

*45 Floor contruction requirements

1 pts Sanitation

*47 Handwashing signage

MAR 18

2019

PASS 6 violations

3 pts Documentation & Training

*09 Food on display shall be protected from contamination

3 pts Other

*19 Water System Maintained

2 pts Food Temperature

*29 Temperature Measuring- accurate +/- 2'F

1 pts Pest Activity

*34 Pest Control

1 pts Facility Condition

*42 Floors/walls/ceiling/nonfood dirty

1 pts Sanitation

*45Floors easily cleanable

AUG 13

2018

PASS 10 violations

1 pts Facility Condition

*42 Floors/walls/ceiling/nonfood dirty

1 pts Pest Activity

*34 Pest Control

1 pts Sanitation

*43 Clean vent syst:Intake/exhaust air ducts

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

3 pts Food Storage & Handling

*18 Toxic items labeling-non original container

3 pts Sanitation

*14 When to wash hands before donning new gloves

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

1 pts Other

*36 Cloths in-use for wiping between uses stored

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

2 pts Sanitation

*31 Handwashing lavatory - accessible

JAN 9

2018

PASS 7 violations

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

1 pts Sanitation

*43 Clean vent syst:Intake/exhaust air ducts

1 pts Other

*36 Cloths in-use for wiping between uses stored

1 pts Sanitation

*45Floors easily cleanable

1 pts Facility Condition

*42 Floors/walls/ceiling/nonfood dirty

1 pts Facility Condition

*43 Light bulbs, light shields provided

2 pts Other

*29 Sanitizing solutions, testing devices

JUN 26

2017

PASS 10 violations

2 pts Sanitation

*32 Nonfood surfaces-design to be cleaned easily

rusty storage table ( resurface tops to be rust free)

1 pts Sanitation

*39 Store all equipment & utensil covered or inverted

Store all trays bottom side up to protect the food contact surfaces.

1 pts Plumbing & Waste

*44 Waste receptacles outdoors/tight fitting lids

dumpster lids should be closed. ( top and side doors)

1 pts Food Storage & Handling

*41 Food Labeling - Bulk food for self dispensing

label bulk containers with the common name on the outside of the container.

1 pts Other

*36 Cloths in-use for wiping between uses stored

Moist wiping clothes under the cutting boards. ( use only dry towels or rubber place mats.)

2 pts Food Temperature

*29 Cold/hot hold unit thermometer easily viewable

Provide thermometers to visible in the prep cooler.

3 pts Plumbing & Waste

*19 One Inch Air Gap

Provide a one inch air gap on the ice machine drainline.

1 pts Sanitation

*45 Walls easily cleanable and light in color

Paint the dry storage walls to light in color and nonabsorbent. ( PAINT THE WALLS IN THE DRY STORAGE AREA OUTSIDE // BOTH ROOMS.

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

the reach in cooler was open which allows the temperature raise in the cooler ( shred chicken at 50 degrees and other product at a high temperature ( close to the stove and ventahood)

2 pts Pest Activity

*25 Controlling pests. The presence of insects, rodents, and other pests shall be controlled to elim

heavy flies in the establishment. Keep the entrances protected with self closing doors and air curtains .

DEC 15

2016

PASS 9 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

WIC 47 F chicken 53 F ham 49.8 F

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

WIC cooler broken 47 Fs, and RIC need proper adjustments

2 pts Facility Condition

*32 Maintain in Good Repair

Warmers not working properly , WIC not working properly

3 pts Other

*13 Discharges from the Eyes, Nose, a3nd Mouth

2 pts Documentation & Training

*22 Handlers-Certificate Not On Site

not food handler cards

3 pts Other

*12 A food employee shall comply with an exclusion or RESTRICTION

2 pts Sanitation

*31 Handwashing lavatory - accessible

hand sink blocked by utensils

2 pts Documentation & Training

*21 RFSM - Not On Site

not on site, expired registration

1 pts Other

*37 Preventing contamination from other sources. Miscellaneous sources of Contamination

not sneezing protection glass front area

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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