EL POLLO REGIO.

City of Dallas

4228 W CAMP WISDOM RD · DUNCANVILLE, DALLAS

Last inspected 2023.

12 inspections on record since 2017 · Last inspected Jan 2023.

Last inspected Jan 2023. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS

VIOLATIONS

total on record

LAST INSPECTED

JAN 2023

INSPECTION HISTORY

JAN 12

2023

PASS 6 violations

2 pts Documentation & Training

*30 Does Establishment have a current valid permit posted?

update health permit (name of owner on health permit must match name of owner on tax permit)

1 pts Pest Activity

*34 Controlling pests. Eliminating harborage conditions

pooling of water, remove harboring condition.

1 pts Sanitation

*39 Soda nozzles and ice bin clean to remove soil

clean outside area of ice shoot(drink station), clean grime build up on lid of ice machine and chlorine build up inside of ice machine.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean gaskets of rics and clean up water build up

1 pts Facility Condition

*45 Premises shall be maintained in good repair

observed loost frp walls, repair.

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

post consumer health sign

JUL 19

2022

PASS 9 violations

3 pts Sanitation

*10 Clean Sight and Touch

observed red chlorine residue and brown residue inside of ice machine, clean and sanitize.

1 pts Facility Condition

*45 Premises shall be maintained in good repair

observed falling wall base, holes and large gaps on walls, REPAIR.

1 pts Sanitation

*39 Store all equipment & utensil covered or inverted

OBSERVED LARGE POTS STORE UPRIGHT AND UNCOVERED. STORED INVERTED OR COVERED TO PREVENT SOIL BUILD UP.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

OBSERVED SOIL/GRIME BUILD UP ON STAINLESS STEEL STORAGE SHELVES, OBSERVED DUST BUILD UP ON FAN OF WALK IN COOLER, GRIME ON FLOORS.

1 pts Food Storage & Handling

*38 Frozen food. Stored frozen foods shall be maintained frozen

OBSERVED FRENCH FRIES STORED IN WALK IN COOLER THAT HAVE LABEL STATING TO KEEP FROZEN.

2 pts Food Temperature

*28 Date marking > 24 hrs,on site,temp 41F

OBSERVED THAWED FRENCH FRIES THAT STATE TO MAINTAIN FROZEN WITH NO NEW DATE MARK. CURRENT MANUFACTURE DATE MARK IS FOR FRIES BEING KEPT FROZEN

1 pts Sanitation

*34 Controlling pests. Eliminating harborage conditions

OBSERVED POOLING OF WATER AND FOOD DEBRIS BEHIND EQUIPMENT. REMOVE HARBORING CONDITIONS.

3 pts Sanitation

*02 Cold Hold (41øF/45øF or below)

GREEN SALSA 48.8f, RED SALSA 49.1F HABENERO SALSA 49.3F. PLACE FOOD IN WORKING COLD HOLD EQUIPMENT.

1 pts Documentation & Training

*47 RFSM Certificate - Not Display

RENEW EXPIRED RFSM.

JAN 19

2022

PASS 5 violations

1 pts Employee Hygiene

*45 Premises shall be maintained in good repair

ceiling tiles above grilling area are peeling, replace.

1 pts Sanitation

*39 Equipment-doors, seal hinges adjusted/intact

gasket of hot hold equipment observed melted, replace.

1 pts Sanitation

*36 Cloths in-use for wiping food spills used for no other purpose

employee using cloth underneath cutting board. cloth must be used to wipe down surfaces no other mean.

1 pts Food Temperature

*38 Thawing. under running water criteria - < 4 hours

observed ground beef thawing in bucket of water, thaw under running water.

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

post sign that state: MOST RECENT HEALTH REPORT IS AVAILABLE UPON REQUEST.

MAR 10

2021

PASS 9 violations

2 pts Documentation & Training

*30 Does Establishment have a current valid permit posted?

name of owner on health permit does not match tax permit, must match tax permit.

3 pts Sanitation

*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

observed raw sausage stored above salsa containers and raw beef patty stored above RTE food in walk in cooler. arrange properly to prevent cross contamination

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

leak coming from left most compartment in compartment sink, repair.

1 pts Food Storage & Handling

*45 Premises shall be maintained in good repair

falling ceiling in back storage building, gaps in ceiling due to pipes in kitchen, repair.

1 pts Sanitation

*39 Store all equipment & utensil covered or inverted

observed large pots left upright and uncovered, store inverted or covered.

1 pts Food Temperature

*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;

observed guac thawing under still water, correctly thaw.

3 pts Sanitation

*10 Clean Sight and Touch

red and black residue observed in ice machine, clean and sanitize.

1 pts Pest Activity

*34 Controlling pests. Eliminating harborage conditions

observed opened gaps and food debris, remove.

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

MOST RECENT HEALTH REPORT IS AVAILABLE UPON REQUEST.

AUG 25

2020

PASS 4 violations

1 pts Documentation & Training

*47 Health permit posted

missing health permit not posted.

3 pts Sanitation

*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

observed raw beef patty in walk in cooler stored above pico de gallo, arrange food properly to prevent potential cross contamination.

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

walk in cooler contained soiled floors, throughout kitchen observed soiled floors, clean.

1 pts Food Storage & Handling

*45 Premises shall be maintained in good repair

floor of outside storage has heavily damaged floors.

show all 12 inspections →

JAN 22

2020

PASS 4 violations

3 pts Sanitation

*10 Chlorine sanitizer concentration, minimum temp.

chlorine sanitizer at 200 PPM. Needs to be between 50-100 PPM. Sanitizer was replaced.

1 pts Sanitation

*39 Store all equipment & utensil covered or inverted

large pots and pans were upright, store inverted to avoid accumulation of grime.

1 pts Sanitation

*34 Controlling pests. Eliminating harborage conditions

pooling of water in corners and around equipment, squeegee water to drain and do not let water pool .

1 pts Food Storage & Handling

*45 Premises shall be maintained in good repair

damaged floor in back storage room located outside of the establishment.

JUL 12

2019

PASS 8 violations

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

1 pts Sanitation

*39 Store clean utensils in a self-draining position

ice holding containers upright and collecting waste water from melted ice.

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

gauc at 49.4F. red salsa 47.2F. food is being place over ice to reduce cold hold temperature.

2 pts Sanitation

*27 Cooling, heating, and holding capacities. Equipment

red hot hold at 107.F, prep reach in cooler at 64F. all food in reach in cooler well be surrounded with while tech fixes issue. Can only use ice for only two days, if reach in cooler is not fixed with

1 pts Pest Activity

*34 Controlling pests. Eliminating harborage conditions

holes on FRP wall

1 pts Facility Condition

*45 Floor& wall junctures- coved & sealed

gap between wall and Comp. sink

3 pts Sanitation

*10 Chlorine sanitizer concentration, minimum temp.

chlorine sanitizer at 200 PPM, must be between 50-100 PPM

3 pts Other

*03 Food products not maintained at 135øF or above

rice at 119.5F

DEC 26

2018

PASS 6 violations

1 pts Sanitation

*39 Store all equipment & utensil covered or inverted

store large pots and pans upside down, prevents pots and pans from collecting grime.

3 pts Sanitation

*03 Food products not maintained at 135øF or above

grilled chicken in hot hold equipment at 117.5F, moved to working equipment.

2 pts Sanitation

*27 Cooling, heating, and holding capacities. Equipment

hot hold equipment located in back hall way, not heating food to minimum hot hold temperatures.

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean underneath shelves and corner of grill station.

2 pts Sanitation

*29 Cold/hot hold unit thermometer easily viewable

provide or fix thermometer in hot hold equipment, next to grill.

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

date mark cut slices of flan.

JUN 4

2018

PASS 7 violations

2 pts Food Temperature

*29 Food thermometers provided and accessible

Needed for cheesecake cooler and hot hold stating 90F.

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

cloths go back into sanitizer bucket when not in use.

3 pts Sanitation

*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

In WIC raw bacon and pork products on top of beef products. Need to be below

3 pts Food Storage & Handling

*18 Toxic items labeling-non original container

Label clear spray bottle with yellow liquid.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

Clean inside RIF in back storage area. Wipe down tong holder.

3 pts Sanitation

*10 After being cleaned, equipment food-contact surfaces and utensils shall be sanitized in an expos

Employee just washing and rinsing utensils not sanitizing.

2 pts Sanitation

*33 Manual warewashing equipment, wash solution temp.

No washing solution used, 3 comp sink not set up, employee was not following correct washing / sanitizing procedure.

NOV 28

2017

PASS 5 violations

3 pts Food Storage & Handling

*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

they had beef over the pork

1 pts Other

*36 Cloths in-use for wiping between uses stored

Moist wiping clothes out on the table tops.

1 pts Sanitation

*39 Store all equipment & utensil covered or inverted

the single use styrofoam trays sitting on the right side up. Use scoops with handles and they must be stored in the container of food handle up. (using a saucer or bowl)

1 pts Plumbing & Waste

*44 Waste receptacles outdoors/tight fitting lids

Outside dumpsters are open ( they must be closed when not in use)

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

the door needs to be tight fitting ( provide a new door sweep )

OCT 7

2017

PASS 16 violations

1 pts Sanitation

*39 Equipment and Utensils Storage

1 pts Food Storage & Handling

*41 Food Labeling - Bulk Food w/ Card or Sign

2 pts Documentation & Training

* 21 RFSM notify 10 days & replacement in 45 days

3 pts Sanitation

*10 Chlorine sanitizer concentration, minimum temp.

2 pts Sanitation

*31 Handwashing lavatory - accessible

2 pts Sanitation

*32 Equipment and Utensils Durability and Strength

1 pts Facility Condition

*45 Premises shall be maintained in good repair

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

2 pts Food Temperature

*29 Food thermometers provided and accessible

1 pts Plumbing & Waste

*46 Covered waste receptacle for women's restroom

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

3 pts Sanitation

*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

1 pts Other

*47 OTHER VIOLATIONS

1 pts Sanitation

*42 Nonfood-contact surfaces material

2 pts Documentation & Training

*22 Handlers-Certificate Not On Site

MAR 16

2017

PASS 11 violations

1 pts Sanitation

*45 Cleaning floors, dustless methods

CLEAN

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

CLEAN ALL

1 pts Food Storage & Handling

*37 Storing the food at least 15 cm (6 inches) above the floor

IN DRY STORAGE AREA

1 pts Employee Hygiene

*35 Hair Restraints effective

1 pts Food Temperature

*39 Loosely cover cooling foods

OBSERVED PANS OF COOLING MEAT STACKED ON TOP OF UNCOVERED FOODS

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

LABEL ALL IN ENGLISH

3 pts Food Storage & Handling

*18 Toxic items labeling-non original container

LABEL ALL

2 pts Sanitation

*32 Damaged Equipment

REPLACE TORN DOOR GASKET

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

OBSERVED EMPLOYEE RINSING EQUIPMENT IN FRONT HANDSINK

3 pts Employee Hygiene

*14 Gloves single use

EMPLOYEES

3 pts Food Storage & Handling

*09 Cooked ready to eat - Food protected from cross contamination by separating, storage, preparatio

RAW MEAT STORED NEAR RTE FOODS IN WIC

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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