POLLO CASA.

City of Dallas

3424 S BUCKNER BLVD · PLEASANT GROVE, DALLAS

Last inspected 2024.

15 inspections on record since 2017 · Last inspected Feb 2024.

Last inspected Feb 2024. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS

VIOLATIONS

113

total on record

LAST INSPECTED

FEB 2024

INSPECTION HISTORY

FEB 29

2024

PASS 12 violations

2 pts Documentation & Training

*21 RFSM - Not On Site

food manager not on site

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

label food containers

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean gaskets, shelves

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

provide sign about inspection report

2 pts Other

*32 Approved Food Contact Equip.

use approved food containers not shopping bags

1 pts Facility Condition

*45 Premises shall be maintained in good repair

repair cove base

2 pts Sanitation

*29 Sanitizing solutions, testing devices

provide sanitizer test strips

1 pts Sanitation

*39 Utensils, single serve items 6 inches off - floor

observed utensils sit on floor, store utensils 6 inches off the floor

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

new employees need food handler cards

3 pts Food Storage & Handling

*18 Medicines labeled and stored properly

personal medication

3 pts Sanitation

*10 Clean Sight and Touch

clean slicer

1 pts Food Storage & Handling

*37 Storing the food at least 15 cm (6 inches) above the floor

observed food sit on floor-store food 6 inches off the floor

AUG 15

2023

PASS 10 violations

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean shelves in ric

2 pts Sanitation

*32 Equipment & Utensils resistant pit,chip, crazing

replace damaged/broken lids on food containers in wic

2 pts Documentation & Training

*21 RFSM - Not On Site

food manger certificate missing

1 pts Facility Condition

*45 Premises shall be maintained in good repair

repair damaged cove base

1 pts Employee Hygiene

*35 Hair Restraints effective

employees need cover hair when prepared food

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

store wet wiping cloths in sanitizer bucket

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

provide label for food storage containers

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

provide food handler certificates

1 pts Facility Condition

*34 Outer openings:closing holes, gaps

repair gap at back door

3 pts Food Storage & Handling

*18 Toxic items labeling-non original container

provide label for chemical spray bottles

FEB 6

2023

PASS 6 violations

3 pts Sanitation

*14 When to wash hands before donning new gloves

wash hands before donning new gloves

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean gaskets around cooler doors, clean shelves in walk in cooler/freezer

1 pts Other

*35 Jewelry Prohibition

jewelry not allowed

2 pts Documentation & Training

*21 RFSM - Not On Site

rfsm manger not on site

1 pts Facility Condition

*34 Outer openings:closing holes, gaps

repair gap at door

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

all employees need food handler cards

JUL 27

2022

PASS 7 violations

1 pts Employee Hygiene

*35 Hair Restraints effective

hair shall be covered

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean gaskets, shelves

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

employees need food handler cards

2 pts Food Temperature

*32 Thermometer in good condition or discarded

thermometer for hot holding shall be replaced

2 pts Documentation & Training

*21 RFSM - Not On Site

manager with rfsm certificate not on site

1 pts Food Storage & Handling

*37 Storing the food at least 15 cm (6 inches) above the floor

observed food sit on floor in walk in cooler

1 pts Facility Condition

*34 Outer openings:closing holes, gaps

repair gap at back and front doors

JAN 24

2022

PASS 11 violations

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

store wet cloths in sanitizer bucket

1 pts Sanitation

*47 Handwashing signage

provide hand washing sign

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean shelves, gaskets,

2 pts Documentation & Training

*21 RFSM - Not On Site

manager not on site

1 pts Food Storage & Handling

*37 Storing the food at least 15 cm (6 inches) above the floor

store food 6 inches off the floor

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

repair faucet on mop sink

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

provide label for squeeze bottles

3 pts Food Storage & Handling

*18 Toxic items labeling-non original container

provide label for chemical spray bottle

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

provide food handler cards

1 pts Sanitation

*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

use utensils with handle

1 pts Facility Condition

*34 Outer openings:closing holes, gaps

gap at back door

show all 15 inspections →

JUL 26

2021

PASS 12 violations

1 pts Other

*37 Storing the food where it is not exposed to splash, dust, or other contamination

open sags with food products-cover or tight

2 pts Sanitation

*32 Equipment & Utensils resistant pit,chip, crazing

broken plastic ice scoop handle

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

observed spatula in hand sink

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean gaskets, clean shelves, clean fans

2 pts Documentation & Training

*21 RFSM - Not On Site

manager not on site

3 pts Sanitation

*14 When to wash hands before donning new gloves

wash hands before donning new gloves

1 pts Sanitation

*47 Handwashing signage

provide hand washing sign

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

store wet cloths in sanitizer bucket

1 pts Pest Activity

*34 Pest control-routine inspections for

flies

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

new employee needs to obtain food handler card

2 pts Sanitation

*29 Sanitizing solutions, testing devices

provide sanitizer test strips

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

JAN 26

2021

PASS 10 violations

2 pts Documentation & Training

*21 RFSM - Not On Site

manager with rfsm certificate not on site

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean shelves, gaskets

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

leaking faucet on mop sink

3 pts Chemical Safety

*18 Use toxics according to additional condition

bleach more than 200ppm

1 pts Sanitation

*47 Handwashing signage

provide hand washing signs

1 pts Other

*40 Reuse of single service articles

do not reuse single use articles

2 pts Sanitation

*29 Sanitizing solutions, testing devices

provide sanitizer test strips bleach

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

all employees need get food handler cards

1 pts Other

*37 Storing the food where it is not exposed to splash, dust, or other contamination

open food bags

JUL 30

2020

PASS 4 violations

1 pts Facility Condition

*34 Outer openings:closing holes, gaps

repair gap at back door

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

broken gaskets, check cooler

2 pts Documentation & Training

*21 RFSM - Not On Site

manager not on site

2 pts Documentation & Training

*22 <<< RFSM / KNOWLEDGE / FOOD HANDLER >>>

provide food handler cards

JAN 29

2020

PASS 11 violations

1 pts Other

*40 Reuse of single service articles

do not reuse single use articles

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

1 pts Employee Hygiene

*35 Hair Restraints effective

hair must be covered

2 pts Documentation & Training

*22 Handlers-Certificate Not On Site

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

store wet wiping cloths in sanitizer bucket

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

provide label for food storage containers

1 pts Sanitation

*42 Ventilation hood systems

clean vent a hood system

1 pts Sanitation

*47 Handwashing signage

provide hand washing sign

2 pts Sanitation

*32 Equipment & Utensils resistant pit,chip, crazing

do not use cut containers as food storage container

1 pts Facility Condition

*43 Light bulbs, light shields provided

missing light shield

1 pts Pest Activity

*34 Insect control devices-not over food/food prep

remove insect device above prep table

JUL 15

2019

PASS 9 violations

3 pts Other

*03 Food products not maintained at 135øF or above

2 pts Documentation & Training

*21 RFSM - Not On Site

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

2 pts Sanitation

*29 Manual warewashing: thermometer provided

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

1 pts Other

*36 Cloths in-use for wiping between uses stored

1 pts Sanitation

*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

1 pts Sanitation

*42 Dirty nonfood contact surfaces

DIRTY COOLER RACKS

1 pts Sanitation

*43 Clean vent syst:Intake/exhaust air ducts

JAN 17

2019

PASS 4 violations

3 pts Sanitation

*10 Clean Sight and Touch

CLEAN INSIDE DIRTY ICE MACHINE

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

1 pts Other

*36 Cloths in-use for wiping between uses stored

1 pts Sanitation

*43 Clean vent syst:Intake/exhaust air ducts

JUN 28

2018

PASS 3 violations

1 pts Sanitation

*42 Dirty nonfood contact surfaces

2 pts Other

*31 No soap at handsink

3 pts Food Storage & Handling

*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

RAW EGGS ON TOP ON BREAD

JAN 23

2018

PASS 2 violations

3 pts Food Storage & Handling

*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

RAW GROUND BEEF OVER RAW CHICKEN

3 pts Other

*03 Food products not maintained at 135øF or above

JUL 26

2017

PASS 7 violations

3 pts Sanitation

*18 Toxic items storage adjacent to food/utensils

chemical bottle stored next to single use gloves.

1 pts Facility Condition

*47 RFSM Certificate - Not Display

Registered food service manager certificate must be posted on the wall for public viewing.

1 pts Sanitation

*39 Keep utensils handles upright or protected

Provides scoops with handles ( using styrofoam cups to scoop product out of the containers. )

2 pts Documentation & Training

*21 RFSM - Not On Site

Registered food service manager must be on site during the operation.

3 pts Other

*03 Food products not maintained at 135øF or above

the refried beans was at 118 degrees and the rice 120 degrees.

2 pts Food Storage & Handling

*24 Food Labeling- with common name of the food

all containers must have the common name on the outside of the container . ( flour , sugar, salt etc.

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

Moist wiping clothes must be in sanitizer when not in use.

JAN 23

2017

PASS 5 violations

1 pts Food Storage & Handling

*37 Storing the food at least 15 cm (6 inches) above the floor

large containers of sugar were sitting on the floor in the back.

2 pts Food Storage & Handling

*28 Date marking commercially prepared RTE/ TCS food

the cut watermelon didn't have an expiration date. Sliced cheeses didn't have an expiration date. the Ham didn't have and expiration date.

1 pts Plumbing & Waste

*44 Waste receptacles outdoors/tight fitting lids

the outside dumpster doors were open. ( they should be closed when not in use)

1 pts Sanitation

*39 Keep utensils handles upright or protected

Provide scoops with handles. ( using styrofoam cups)

3 pts Sanitation

*18 Toxic items storage adjacent to food/utensils

chemical bottle stored on top of the prep counters and next to soda fountains.

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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NEARBY IN PLEASANT GROVE

BUCKNER TIGER MART #76

FORESTER FIELD #1 - EAST

Pass Feb 2024

FORESTER FIELD #3

Pass Feb 2024

FORESTER FIELD HOMESIDE

CRISPY CHICKEN & RICE

Pass Dec 2023