SANITARY INSPECTION RECORD — CITY OF DALLAS

POLLO POLLO.

BEAT. 18/100

1624 S BUCKNER BLVD · PLEASANT GROVE, DALLAS

Last inspected February 27, 2024 · passed

Failed an inspection 9 years ago. 41 critical violations on the cumulative record. Recent enough to matter.

THE NUMBERS

INSPECTIONS
17
16 passed · 1 failed
VIOLATIONS
191
includes 41 critical
RECORDS COVER
7 YEARS
since Dec 2016

INSPECTION HISTORY

FEB 27
2024
PASSED
13 violations2 CRITICAL
DETAILS
MINORFacility Condition
*34 Outer openings:closing holes, gaps

repair gap at entrance and back doors

CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

obserevd utensils in hand sink

MINORDocumentation & Training
*30 Does Establishment have a current valid permit posted?

operating without valid health permit-in the process to change ownership

CRITICALSanitation
*18 Toxic items stored above food/utensils

chemical spray bottles stored above clean utensils

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

observed food sit on floor store food 6 inches off the floor

MINORSanitation
*47 Conditions of Permit-in use of food equipment

provide sign about inspection report

MINORFacility Condition
*43 Light bulbs, light shields provided

light bulbs on vent a hood

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

store personal drinks away from prep area

SERIOUSSanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

MINORSanitation
*39 Utensils, single serve items 6 inches off - floor

store utensils 6 inches off the floor

MINORFacility Condition
*45 Premises shall be maintained in good repair

repair cove base and broken floor tiles

MINOREmployee Hygiene
*36 Cloths in-use for wiping food spills used for no other purpose

observed wet wiping cloths stored under cutting boards

AUG 22
2023
PASSED
14 violations2 CRITICAL
DETAILS
CRITICALSanitation
*18 Toxic items stored above food/utensils

remove spray bottle hanging at rack dishes oven cleaner

MINORFacility Condition
*45 Premises shall be maintained in good repair

repair floor, walls

SERIOUSSanitation
*14 When to wash hands before donning new gloves

need to properly wash hands before put gloves on

MINORSanitation
*37 Storing the food at least 15 cm (6 inches) above the floor

food on floor surface

MINORFacility Condition
*46 Enclosed toilet room w/self closing doors

restroom door

MINORFacility Condition
*43 Light bulbs, light shields provided

provide lighting in grease hood

MINORSanitation
*32 Damaged Equipment

cooler doors, handler need to be repaired

MINORFacility Condition
*34 Outer openings:closing holes, gaps

back door gap needs to be closed

CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

plate needs to be removed from hand sink

MINORSanitation
*39 Utensils, single serve items 6 inches off - floor

to go boxes on floor

MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

clean walls, floor, ceiling tiles

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

water personal bottles needs to be clear away

MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.

need labeling on food storage containers

MINORSanitation
*47 Conditions of Permit-in use of food equipment

inspection report

FEB 16
2023
PASSED
9 violations1 CRITICAL
DETAILS
CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

observed plates in hand sink

MINORDocumentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

new manager obtain rfsm from the City of Dallas

MINORSanitation
*39 Cutting surfaces.

resurface cutting boards

SERIOUSPlumbing & Waste
*19 Water & Plumbing in good repair- per code

pipe under hand sink

MINORSanitation
*42 Dirty nonfood contact surfaces

clean coolers, shelves, gaskets

MINORFacility Condition
*45 Premises shall be maintained in good repair

repair floor tiles, walls

MINOREmployee Hygiene
*36 Cloths in-use for wiping food spills used for no other purpose

observed wet cloths under cutting boards

SERIOUSSanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

MINOROther
*35 Jewelry Prohibition

jewelry not allowed

JUL 28
2022
PASSED
14 violations2 CRITICAL
DETAILS
MINORDocumentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

new manager (working on to obtain rfsm certificate)

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

use utensils with handle to scoop food

MINORSanitation
*32 Approved Food Contact Equip.

use approved food contact surfaces such as plastic or metal food containers, not shopping bags

MINORFacility Condition
*43 Light bulbs, light shields provided

light bulb on vent a hood

CRITICALFood Temperature
*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;

no room temperatures

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

observed personal drink bottles on shelves and above prep tables

CRITICALEmployee Hygiene
*15 Contact RTE Products w/ Bare Hands

observed employee touched rte food (tortilla, cheese) with bare hands

MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

observed food sit on floor

MINORSanitation
*42 Dirty nonfood contact surfaces

clean coolers, freezer, shelves, gaskets

MINORDocumentation & Training
*22 Accredited food handler certificate - 60 days

food handlers need food handler cards

MINORSanitation
*47 Conditions of Permit-in use of food equipment

sign about inspection report

MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.

provide label for food storage containers

MINORSanitation
*36 Cloths in-use for wiping between uses stored

store we wiping cloths in sanitizer bucket

JUN 28
2022
PASSED
17 violations5 CRITICAL
DETAILS
MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

observed food sit on floor

SERIOUSSanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

CRITICALSanitation
*47 Handwashing signage

provide hand washing sign

MINORSanitation
*39 Equipment in good repair and proper adjustment.

repair cooler door, faucet on hand sink

MINORFood Temperature
*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;

thawing method under cold running water

MINOREmployee Hygiene
*36 Cloths in-use for wiping food spills used for no other purpose

observed wet wiping cloth under cutting board

MINORDocumentation & Training
*22 Accredited food handler certificate - 60 days

provide food handler cards

CRITICALFood Temperature
*29 Mechanical holding unit, thermometer location

provide thermometer in coolers

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

CRITICALFood Temperature
*03 Food products not maintained at 135øF or above

food on hot holding table rice 98, salsa 131.6 degrees f

CRITICALSanitation
*18 Use toxics according to additional condition

chlorine in sanitizer bucket more than 200 ppm

MINORDocumentation & Training
*21 RFSM - Not On Site

rfsm manager not on site-last warning

MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.

provide sign for food storage containers

MINORDocumentation & Training
*30 Does Establishment have a current valid permit posted?

operating without valid health permit Last Warning-apply for new health permit

MINORSanitation
*42 Dirty nonfood contact surfaces

clean gaskets, freezers, coolers, ice machine

CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

raw shrimp stored above rte food (cheese) in reach in cooler

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

personal drink in ric

show all 17 inspections →
DEC 7
2021
PASSED
12 violations3 CRITICAL
DETAILS
MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

store food 6 inches off the floor

SERIOUSSanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

MINORSanitation
*36 Cloths in-use for wiping between uses stored

store wet cloths in sanitizer bucket

MINORSanitation
*42 Dirty nonfood contact surfaces

clean coolers inside, freezer, gaskets, tables, shelves

CRITICALSanitation
*47 Handwashing signage

provide hand washing sign

CRITICALSanitation
*18 Toxic items stored above food/utensils

oven cleaner stored above food

MINORDocumentation & Training
*22 Accredited food handler certificate - 60 days

provide food handler cards

CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

observed utensils in hand sink

MINORPlumbing & Waste
*46 Covered waste receptacle for women's restroom

provide in restroom

MINORDocumentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

provide rfsm certificate from the City of Dallas within 45 days

MINORFacility Condition
*34 Outer openings:closing holes, gaps

observed gap at back door

JUN 4
2021
PASSED
12 violations2 CRITICAL
DETAILS
MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

MINORSanitation
*42 Dirty nonfood contact surfaces

clean coolers, gaskets

CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

observed utensils in hand sink

MINORDocumentation & Training
*21 RFSM - Not On Site

no rfsm certificate

MINORSanitation
*47 Conditions of Permit-in use of food equipment

provide

CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

observed raw shrimp stored above rte food in cooler

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

personal drinks

MINORSanitation
*36 Cloths in-use for wiping between uses stored

store wet cloth in sanitizer bucket

MINORSanitation
*39 Store all equipment & utensil covered or inverted

to go boxes

MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

store food 6 inches off the floor

MINORDocumentation & Training
*22 Accredited food handler certificate - 60 days

provide food handler cards

SERIOUSEmployee Hygiene
*14 Gloves single use

change gloves when you changed a task

DEC 2
2020
PASSED
12 violations2 CRITICAL
DETAILS
MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.

provide label for food storage containers

MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

use utensils with handle

CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

observed utensils in hand sink

SERIOUSSanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

MINORDocumentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

obtain rfsm certificate from the City of Dallas

MINORSanitation
*42 Dirty nonfood contact surfaces

clean freezer, coolers

MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

food stored on floor

MINORFacility Condition
*34 Outer openings:closing holes, gaps

repair gap at door

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

observed raw shrimp stored above rte food raw shelled eggs stored above rte food in cooler

MINORSanitation
*47 Conditions of Permit-in use of food equipment

provide

MINORSanitation
*32 Equipment and Utensils Durability and Strength

use approved equipment for food storage not ice chest

JUN 16
2020
PASSED
13 violations4 CRITICAL
DETAILS
CRITICALSanitation
*47 Handwashing signage

provide handwashing sign

CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

beef 56, chicken 66.7 degrees f

SERIOUSSanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

MINOROther
*31 Individual, disposable towels
MINORDocumentation & Training
*22 Handlers-Certificate Not On Site

provide

CRITICALPest Activity
*34 Pest control-routine inspections for

roaches

MINORSanitation
*42 Dirty nonfood contact surfaces

clean coolers, gaskets

MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.

provide label for food storage containers

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

drinks

CRITICALSanitation
*39 Store equipment & utensils - avoid contamination

provide barrier between hand sink and clean utensils

MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

store food 6 inches off floor

MINORDocumentation & Training
*21 RFSM - Not On Site
MINORPlumbing & Waste
*46 Covered waste receptacle for women's restroom

provide

JAN 14
2020
PASSED
8 violations3 CRITICAL
DETAILS
CRITICALFood Storage & Handling
*09 Raw ready to eat - Food protected from cross contamination by separating, storage, preparation,

RAW BACON SLICES STORED ABOVE LIMES

MINORFood Storage & Handling
*24 Food Labeling- with common name of the food

PIES IN FRONT

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
CRITICALPest Activity
*34 Controlling pests. Eliminating harborage conditions

OBSERVED FLIES

MINORSanitation
*39 Store all equipment & utensil covered or inverted
MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.
CRITICALSanitation
*47 Handwashing signage
MINORDocumentation & Training
*21 RFSM - Not On Site
JUL 29
2019
PASSED
7 violations3 CRITICAL
DETAILS
CRITICALFood Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

RAW CHICKEN STORED OVER COOKED CHICKEN

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
CRITICALFood Temperature
*29 Food thermometers provided and accessible
MINOROther
*32 Approved Food Contact Equip.

DO NOT USE FOIL

MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
MINORSanitation
*43 Clean vent syst:Intake/exhaust air ducts
CRITICALSanitation
*47 Handwashing signage
JAN 31
2019
PASSED
11 violations1 CRITICAL
DETAILS
SERIOUSSanitation
*10 A chemical sanitizer used: contact times criteria
SERIOUSPlumbing & Waste
*20 Grease Trap Tickets
MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
CRITICALSanitation
*31 Handwashing lavatory - used for other purpose
MINORSanitation
*39 Dry cleaning equipment food contact surfaces only
MINOROther
*32 Approved Food Contact Equip.
MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco
MINOROther
*36 Cloths in-use for wiping between uses stored
MINORFacility Condition
*45 Floor contruction requirements
MINORSanitation
*43 Clean vent syst:Intake/exhaust air ducts
MINORFood Temperature
*38 Thawing. under running water criteria -thawed RTE <41F
JUN 27
2018
PASSED
11 violations2 CRITICAL
DETAILS
MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
MINORFacility Condition
*42 Floors/walls/ceiling/nonfood dirty
MINOROther
*36 Cloths in-use for wiping between uses stored
CRITICALSanitation
*47 Handwashing signage
SERIOUSSanitation
*14 When to wash hands before donning new gloves
MINORSanitation
*43 Clean vent syst:Intake/exhaust air ducts
CRITICALFood Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

RAW CHICKEN OVER RAW BEEF

MINORDocumentation & Training
*21 RFSM - Not On Site
MINORSanitation
*39 Keep utensils handles upright or protected
SERIOUSSanitation
*10 A chemical sanitizer used: contact times criteria
MINORSanitation
*45Floors easily cleanable
DEC 27
2017
PASSED
10 violations2 CRITICAL
DETAILS
MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
MINORFacility Condition
*39 Vending machine doors and access opening covers tight-fitting, gasket
MINORFacility Condition
*45Physical Facilities Floors,Walls,Ceilings
MINORSanitation
*39 Keep utensils handles upright or protected
MINOROther
*36 Cloths in-use for wiping between uses stored
MINORFood Temperature
*38 Thawing. under running water criteria -thawed RTE <41F
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

REACH IN COOLER IS 50'F

MINORFacility Condition
*42 Floors/walls/ceiling/nonfood dirty

BUGS ON LIGHT SHIELD

MINORSanitation
*43 Clean vent syst:Intake/exhaust air ducts
CRITICALSanitation
*31 Handwashing lavatory - used for other purpose
JUN 21
2017
PASSED
11 violations3 CRITICAL
DETAILS
MINORFacility Condition
*44 Receptacles tight fitting lids, doors, or covers

lids are open ( they should be closed when not in use.

MINORSanitation
*39 Keep utensils handles upright or protected

provide scoops with handles ( bowl being use and this contaminates the product if hands touch the edge of the bowls and are laid down in the product.

MINORFacility Condition
*45 Floor contruction requirements

the floor has broken tiles ( repair the flooring to be smoothe and

CRITICALFood Temperature
*32 Thermometer in good condition or discarded

Provide thermometer in all reach in coolers and make sure the ones in the cooler and freezers work correctly

MINORFood Storage & Handling
*41 Food Labeling - Bulk food for self dispensing

label all large containers with name of the product on the inside of the container.

SERIOUSSanitation
*14 When to wash hands

employee didn't wash hands before putting on the gloves.

MINORDocumentation & Training
*21 RFSM - Not On Site

Registered food service manager must be on site during operation.

MINORFacility Condition
*34 Windows or doors protected against the entry criteria - mesh size

the bottom of the screen door has a large gap . ( 95 % of the door is covered . we just need to cover the top and bottom areas of the door)

CRITICALFood Temperature
*32 Maintain in Good Repair

the gaskets on the reach in cooler are broken ( replace the gaskets to maintain the temperature. )

SERIOUSOther
*03 Food products not maintained at 135øF or above
CRITICALOther
*37 Food protected from cross contamination by separating fruits and vegetables from ready-to-eat fo

the raw eggs stored over the soups

DEC 7
2016
PASSED
4 violations1 CRITICAL
DETAILS
CRITICALPest Activity
*34 Pest control-routine inspections for

fly activity observed

SERIOUSOther
*12 A food employee shall comply with an exclusion or RESTRICTION

missing writing employee health policies

SERIOUSEmployee Hygiene
*13 Discharges from the Eyes, Nose, a3nd Mouth

missing writing procedures for body fluids / spill kit

MINORSanitation
*32 Maintain in Good Repair

need to fix floors to have smooth surface

DEC 5
2016
FAILED
13 violations3 CRITICAL
DETAILS
SERIOUSFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

date marking in all food

SERIOUSEmployee Hygiene
*13 Discharges from the Eyes, Nose, a3nd Mouth

missing writing procedures for body fluids / spill kit

SERIOUSSanitation
*10 Sanitization after Cleaning

needs to be had sanitizer solution at all times to disinfecting all areas.

SERIOUSOther
*12 A food employee shall comply with an exclusion or RESTRICTION

missing writing employee health policies

CRITICALFood Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

raw pork in gyro holder over CTS chicken

SERIOUSPlumbing & Waste
*19 Water & Plumbing in good repair- per code

not hot water in 3 compartment sinks

CRITICALOther
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

food not covered inside the RIC (sauce and menudo food)

MINORSanitation
*29 Sanitizing solutions, testing devices

need sanitizer strips to check sanitizer concentration

CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

RIC unit at 50 F

MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

potatoes and food at floor level

SERIOUSSanitation
*14 When to wash hands before donning new gloves

need to wash hands before use gloves for 20 sec.

MINORFacility Condition
*45 Premises shall be maintained in good repair

all floors, walls and ceilings need good repair

SERIOUSSanitation
*20 Grease Trap Tickets

grease trap ticket missing needs to be clean every 90 days

Data sourced from City of Dallas Code Compliance. We'd love to link you straight to this restaurant's record — turns out Dallas considers that a luxury. The full dataset is what's on offer →

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