POLLO POLLO.

City of Dallas

1624 S BUCKNER BLVD · PLEASANT GROVE, DALLAS

Last inspected 2024.

17 inspections on record since 2016 · Last inspected Feb 2024.

Last inspected Feb 2024. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS
17
VIOLATIONS
191
total on record
LAST INSPECTED
FEB 2024

INSPECTION HISTORY

FEB 27
2024
PASS 13 violations
1 pts Facility Condition
*34 Outer openings:closing holes, gaps

repair gap at entrance and back doors

2 pts Sanitation
*31 Handwashing lavatory - used for other purpose

obserevd utensils in hand sink

2 pts Documentation & Training
*30 Does Establishment have a current valid permit posted?

operating without valid health permit-in the process to change ownership

3 pts Sanitation
*18 Toxic items stored above food/utensils

chemical spray bottles stored above clean utensils

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

observed food sit on floor store food 6 inches off the floor

1 pts Sanitation
*47 Conditions of Permit-in use of food equipment

provide sign about inspection report

1 pts Facility Condition
*43 Light bulbs, light shields provided

light bulbs on vent a hood

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

store personal drinks away from prep area

3 pts Sanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

1 pts Sanitation
*39 Utensils, single serve items 6 inches off - floor

store utensils 6 inches off the floor

1 pts Facility Condition
*45 Premises shall be maintained in good repair

repair cove base and broken floor tiles

1 pts Employee Hygiene
*36 Cloths in-use for wiping food spills used for no other purpose

observed wet wiping cloths stored under cutting boards

AUG 22
2023
PASS 14 violations
3 pts Sanitation
*18 Toxic items stored above food/utensils

remove spray bottle hanging at rack dishes oven cleaner

1 pts Facility Condition
*45 Premises shall be maintained in good repair

repair floor, walls

3 pts Sanitation
*14 When to wash hands before donning new gloves

need to properly wash hands before put gloves on

1 pts Sanitation
*37 Storing the food at least 15 cm (6 inches) above the floor

food on floor surface

1 pts Facility Condition
*46 Enclosed toilet room w/self closing doors

restroom door

1 pts Facility Condition
*43 Light bulbs, light shields provided

provide lighting in grease hood

2 pts Sanitation
*32 Damaged Equipment

cooler doors, handler need to be repaired

1 pts Facility Condition
*34 Outer openings:closing holes, gaps

back door gap needs to be closed

2 pts Sanitation
*31 Handwashing lavatory - used for other purpose

plate needs to be removed from hand sink

1 pts Sanitation
*39 Utensils, single serve items 6 inches off - floor

to go boxes on floor

1 pts Sanitation
*42 Floors/walls/ceiling/nonfood dirty

clean walls, floor, ceiling tiles

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

water personal bottles needs to be clear away

1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.

need labeling on food storage containers

1 pts Sanitation
*47 Conditions of Permit-in use of food equipment

inspection report

FEB 16
2023
PASS 9 violations
2 pts Sanitation
*31 Handwashing lavatory - used for other purpose

observed plates in hand sink

2 pts Documentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

new manager obtain rfsm from the City of Dallas

1 pts Sanitation
*39 Cutting surfaces.

resurface cutting boards

3 pts Plumbing & Waste
*19 Water & Plumbing in good repair- per code

pipe under hand sink

1 pts Sanitation
*42 Dirty nonfood contact surfaces

clean coolers, shelves, gaskets

1 pts Facility Condition
*45 Premises shall be maintained in good repair

repair floor tiles, walls

1 pts Employee Hygiene
*36 Cloths in-use for wiping food spills used for no other purpose

observed wet cloths under cutting boards

3 pts Sanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

1 pts Other
*35 Jewelry Prohibition

jewelry not allowed

JUL 28
2022
PASS 14 violations
2 pts Documentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

new manager (working on to obtain rfsm certificate)

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

1 pts Sanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

use utensils with handle to scoop food

2 pts Sanitation
*32 Approved Food Contact Equip.

use approved food contact surfaces such as plastic or metal food containers, not shopping bags

1 pts Facility Condition
*43 Light bulbs, light shields provided

light bulb on vent a hood

1 pts Food Temperature
*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;

no room temperatures

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

observed personal drink bottles on shelves and above prep tables

3 pts Employee Hygiene
*15 Contact RTE Products w/ Bare Hands

observed employee touched rte food (tortilla, cheese) with bare hands

1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

observed food sit on floor

1 pts Sanitation
*42 Dirty nonfood contact surfaces

clean coolers, freezer, shelves, gaskets

2 pts Documentation & Training
*22 Accredited food handler certificate - 60 days

food handlers need food handler cards

1 pts Sanitation
*47 Conditions of Permit-in use of food equipment

sign about inspection report

1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.

provide label for food storage containers

1 pts Sanitation
*36 Cloths in-use for wiping between uses stored

store we wiping cloths in sanitizer bucket

JUN 28
2022
PASS 17 violations
1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

observed food sit on floor

3 pts Sanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

1 pts Sanitation
*47 Handwashing signage

provide hand washing sign

1 pts Sanitation
*39 Equipment in good repair and proper adjustment.

repair cooler door, faucet on hand sink

1 pts Food Temperature
*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;

thawing method under cold running water

1 pts Employee Hygiene
*36 Cloths in-use for wiping food spills used for no other purpose

observed wet wiping cloth under cutting board

2 pts Documentation & Training
*22 Accredited food handler certificate - 60 days

provide food handler cards

2 pts Food Temperature
*29 Mechanical holding unit, thermometer location

provide thermometer in coolers

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

3 pts Food Temperature
*03 Food products not maintained at 135øF or above

food on hot holding table rice 98, salsa 131.6 degrees f

3 pts Sanitation
*18 Use toxics according to additional condition

chlorine in sanitizer bucket more than 200 ppm

2 pts Documentation & Training
*21 RFSM - Not On Site

rfsm manager not on site-last warning

1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.

provide sign for food storage containers

2 pts Documentation & Training
*30 Does Establishment have a current valid permit posted?

operating without valid health permit Last Warning-apply for new health permit

1 pts Sanitation
*42 Dirty nonfood contact surfaces

clean gaskets, freezers, coolers, ice machine

3 pts Sanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

raw shrimp stored above rte food (cheese) in reach in cooler

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

personal drink in ric

show all 17 inspections →
DEC 7
2021
PASS 12 violations
2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

store food 6 inches off the floor

3 pts Sanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

1 pts Sanitation
*36 Cloths in-use for wiping between uses stored

store wet cloths in sanitizer bucket

1 pts Sanitation
*42 Dirty nonfood contact surfaces

clean coolers inside, freezer, gaskets, tables, shelves

1 pts Sanitation
*47 Handwashing signage

provide hand washing sign

3 pts Sanitation
*18 Toxic items stored above food/utensils

oven cleaner stored above food

2 pts Documentation & Training
*22 Accredited food handler certificate - 60 days

provide food handler cards

2 pts Sanitation
*31 Handwashing lavatory - used for other purpose

observed utensils in hand sink

1 pts Plumbing & Waste
*46 Covered waste receptacle for women's restroom

provide in restroom

2 pts Documentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

provide rfsm certificate from the City of Dallas within 45 days

1 pts Facility Condition
*34 Outer openings:closing holes, gaps

observed gap at back door

JUN 4
2021
PASS 12 violations
2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

1 pts Sanitation
*42 Dirty nonfood contact surfaces

clean coolers, gaskets

2 pts Sanitation
*31 Handwashing lavatory - used for other purpose

observed utensils in hand sink

2 pts Documentation & Training
*21 RFSM - Not On Site

no rfsm certificate

1 pts Sanitation
*47 Conditions of Permit-in use of food equipment

provide

3 pts Sanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

observed raw shrimp stored above rte food in cooler

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

personal drinks

1 pts Sanitation
*36 Cloths in-use for wiping between uses stored

store wet cloth in sanitizer bucket

1 pts Sanitation
*39 Store all equipment & utensil covered or inverted

to go boxes

1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

store food 6 inches off the floor

2 pts Documentation & Training
*22 Accredited food handler certificate - 60 days

provide food handler cards

3 pts Employee Hygiene
*14 Gloves single use

change gloves when you changed a task

DEC 2
2020
PASS 12 violations
1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.

provide label for food storage containers

1 pts Sanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

use utensils with handle

2 pts Sanitation
*31 Handwashing lavatory - used for other purpose

observed utensils in hand sink

3 pts Sanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

2 pts Documentation & Training
* 21 RFSM notify 10 days & replacement in 45 days

obtain rfsm certificate from the City of Dallas

1 pts Sanitation
*42 Dirty nonfood contact surfaces

clean freezer, coolers

1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

food stored on floor

1 pts Facility Condition
*34 Outer openings:closing holes, gaps

repair gap at door

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

clearly date mark TCS food for 7 days only

3 pts Sanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

observed raw shrimp stored above rte food raw shelled eggs stored above rte food in cooler

1 pts Sanitation
*47 Conditions of Permit-in use of food equipment

provide

2 pts Sanitation
*32 Equipment and Utensils Durability and Strength

use approved equipment for food storage not ice chest

JUN 16
2020
PASS 13 violations
1 pts Sanitation
*47 Handwashing signage

provide handwashing sign

3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

beef 56, chicken 66.7 degrees f

3 pts Sanitation
*14 When to wash hands before donning new gloves

wash hands before donning new gloves

2 pts Other
*31 Individual, disposable towels
2 pts Documentation & Training
*22 Handlers-Certificate Not On Site

provide

1 pts Pest Activity
*34 Pest control-routine inspections for

roaches

1 pts Sanitation
*42 Dirty nonfood contact surfaces

clean coolers, gaskets

1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.

provide label for food storage containers

1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

drinks

1 pts Sanitation
*39 Store equipment & utensils - avoid contamination

provide barrier between hand sink and clean utensils

1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

store food 6 inches off floor

2 pts Documentation & Training
*21 RFSM - Not On Site
1 pts Plumbing & Waste
*46 Covered waste receptacle for women's restroom

provide

JAN 14
2020
PASS 8 violations
3 pts Food Storage & Handling
*09 Raw ready to eat - Food protected from cross contamination by separating, storage, preparation,

RAW BACON SLICES STORED ABOVE LIMES

2 pts Food Storage & Handling
*24 Food Labeling- with common name of the food

PIES IN FRONT

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
1 pts Pest Activity
*34 Controlling pests. Eliminating harborage conditions

OBSERVED FLIES

1 pts Sanitation
*39 Store all equipment & utensil covered or inverted
1 pts Food Storage & Handling
*41 Food storage containers, identified with common name of food.
1 pts Sanitation
*47 Handwashing signage
2 pts Documentation & Training
*21 RFSM - Not On Site
JUL 29
2019
PASS 7 violations
3 pts Food Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

RAW CHICKEN STORED OVER COOKED CHICKEN

2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
2 pts Food Temperature
*29 Food thermometers provided and accessible
2 pts Other
*32 Approved Food Contact Equip.

DO NOT USE FOIL

1 pts Sanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
1 pts Sanitation
*43 Clean vent syst:Intake/exhaust air ducts
1 pts Sanitation
*47 Handwashing signage
JAN 31
2019
PASS 11 violations
3 pts Sanitation
*10 A chemical sanitizer used: contact times criteria
3 pts Plumbing & Waste
*20 Grease Trap Tickets
2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
2 pts Sanitation
*31 Handwashing lavatory - used for other purpose
1 pts Sanitation
*39 Dry cleaning equipment food contact surfaces only
2 pts Other
*32 Approved Food Contact Equip.
1 pts Employee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco
1 pts Other
*36 Cloths in-use for wiping between uses stored
1 pts Facility Condition
*45 Floor contruction requirements
1 pts Sanitation
*43 Clean vent syst:Intake/exhaust air ducts
1 pts Food Temperature
*38 Thawing. under running water criteria -thawed RTE <41F
JUN 27
2018
PASS 11 violations
2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
1 pts Facility Condition
*42 Floors/walls/ceiling/nonfood dirty
1 pts Other
*36 Cloths in-use for wiping between uses stored
1 pts Sanitation
*47 Handwashing signage
3 pts Sanitation
*14 When to wash hands before donning new gloves
1 pts Sanitation
*43 Clean vent syst:Intake/exhaust air ducts
3 pts Food Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

RAW CHICKEN OVER RAW BEEF

2 pts Documentation & Training
*21 RFSM - Not On Site
1 pts Sanitation
*39 Keep utensils handles upright or protected
3 pts Sanitation
*10 A chemical sanitizer used: contact times criteria
1 pts Sanitation
*45Floors easily cleanable
DEC 27
2017
PASS 10 violations
2 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F
1 pts Facility Condition
*39 Vending machine doors and access opening covers tight-fitting, gasket
1 pts Facility Condition
*45Physical Facilities Floors,Walls,Ceilings
1 pts Sanitation
*39 Keep utensils handles upright or protected
1 pts Other
*36 Cloths in-use for wiping between uses stored
1 pts Food Temperature
*38 Thawing. under running water criteria -thawed RTE <41F
3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

REACH IN COOLER IS 50'F

1 pts Facility Condition
*42 Floors/walls/ceiling/nonfood dirty

BUGS ON LIGHT SHIELD

1 pts Sanitation
*43 Clean vent syst:Intake/exhaust air ducts
2 pts Sanitation
*31 Handwashing lavatory - used for other purpose
JUN 21
2017
PASS 11 violations
1 pts Facility Condition
*44 Receptacles tight fitting lids, doors, or covers

lids are open ( they should be closed when not in use.

1 pts Sanitation
*39 Keep utensils handles upright or protected

provide scoops with handles ( bowl being use and this contaminates the product if hands touch the edge of the bowls and are laid down in the product.

1 pts Facility Condition
*45 Floor contruction requirements

the floor has broken tiles ( repair the flooring to be smoothe and

2 pts Food Temperature
*32 Thermometer in good condition or discarded

Provide thermometer in all reach in coolers and make sure the ones in the cooler and freezers work correctly

1 pts Food Storage & Handling
*41 Food Labeling - Bulk food for self dispensing

label all large containers with name of the product on the inside of the container.

3 pts Sanitation
*14 When to wash hands

employee didn't wash hands before putting on the gloves.

2 pts Documentation & Training
*21 RFSM - Not On Site

Registered food service manager must be on site during operation.

1 pts Facility Condition
*34 Windows or doors protected against the entry criteria - mesh size

the bottom of the screen door has a large gap . ( 95 % of the door is covered . we just need to cover the top and bottom areas of the door)

2 pts Food Temperature
*32 Maintain in Good Repair

the gaskets on the reach in cooler are broken ( replace the gaskets to maintain the temperature. )

3 pts Other
*03 Food products not maintained at 135øF or above
1 pts Other
*37 Food protected from cross contamination by separating fruits and vegetables from ready-to-eat fo

the raw eggs stored over the soups

DEC 7
2016
PASS 4 violations
1 pts Pest Activity
*34 Pest control-routine inspections for

fly activity observed

3 pts Other
*12 A food employee shall comply with an exclusion or RESTRICTION

missing writing employee health policies

3 pts Employee Hygiene
*13 Discharges from the Eyes, Nose, a3nd Mouth

missing writing procedures for body fluids / spill kit

2 pts Sanitation
*32 Maintain in Good Repair

need to fix floors to have smooth surface

DEC 5
2016
FAIL 13 violations
3 pts Food Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

date marking in all food

3 pts Employee Hygiene
*13 Discharges from the Eyes, Nose, a3nd Mouth

missing writing procedures for body fluids / spill kit

3 pts Sanitation
*10 Sanitization after Cleaning

needs to be had sanitizer solution at all times to disinfecting all areas.

3 pts Other
*12 A food employee shall comply with an exclusion or RESTRICTION

missing writing employee health policies

3 pts Food Storage & Handling
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

raw pork in gyro holder over CTS chicken

3 pts Plumbing & Waste
*19 Water & Plumbing in good repair- per code

not hot water in 3 compartment sinks

1 pts Other
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

food not covered inside the RIC (sauce and menudo food)

2 pts Sanitation
*29 Sanitizing solutions, testing devices

need sanitizer strips to check sanitizer concentration

3 pts Food Temperature
*02 Cold Hold (41øF/45øF or below)

RIC unit at 50 F

1 pts Food Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

potatoes and food at floor level

3 pts Sanitation
*14 When to wash hands before donning new gloves

need to wash hands before use gloves for 20 sec.

1 pts Facility Condition
*45 Premises shall be maintained in good repair

all floors, walls and ceilings need good repair

3 pts Sanitation
*20 Grease Trap Tickets

grease trap ticket missing needs to be clean every 90 days

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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