SEP 24
2023
PASSED
9 violations2 CRITICALDETAILS
SANITARY INSPECTION RECORD — CITY OF DALLAS
✕
EL POLLO REGIO.
BEAT. 49/100
11322 GARLAND RD · CASA LINDA, DALLAS
Last inspected September 24, 2023 · passed
Failed 2 of 18 inspections. 41 critical violations on the cumulative record. Pattern of issues, not a one-off.
THE NUMBERS
INSPECTIONS
18
16 passed · 2 failed
VIOLATIONS
131
includes 41 critical
RECORDS COVER
6 YEARS
since Dec 2016
INSPECTION HISTORY
*37 Food protected from cross contamination by storing the food in packages, covered containers, or
observed open containers of sauce- not protected
*40 Reuse of single service articles
observed drive-thru staff members drop single use cup and pick up/ restock
*03 Food products not maintained at 135øF or above
half a chicken inside warmer observed at 124 F- reheat to 165 F
*45 Premises shall be maintained in good repair
replace missing floor tiles (bag n box)
*33 Rinsing procedures - 3 compartment sink
observed staff washing dishes at 3- compartment sink
*34 Outer door: solid,selfclosing,tightfitting
daylight seen underneath back door- not weather/ rodent proof
*31 Individual, disposable towels
no paper towels at back handsink
*42 Dirty nonfood contact surfaces
observed vent hood filters with heavy build up
*24 Food Labeling- with common name of the food
Label big drink dispensors
FEB 222023PASSED5 violations1 CRITICALDETAILS
FEB 22
2023
PASSED
5 violations1 CRITICALDETAILS
*10 Clean Sight and Touch
BUILD UP IN SIDE ICE MACHINE
*18 Chemical separate by spacing - Retail Sale
SANITIZING BUCKET STORE SAME SHELF WITH DRINKS Plastic CUPS
*47 Other Violations
BROKEN GASKET AT DOOR OF COLD HOLD
*42 Floors/walls/ceiling/nonfood dirty
BUILD UP ON AC COVER IN WIC
*07 Food safe, good condition, unadulterated, and honestly presented
DENTED CAN IN STOCK
SEP 162022PASSED4 violationsDETAILS
SEP 16
2022
PASSED
4 violationsDETAILS
* 21 RFSM notify 10 days & replacement in 45 days
no city of dallas rfsm
*42 Dirty nonfood contact surfaces
dirty fan cover and ceiling in wic
*47 RFSM Certificate - Not Display
*22 Nail polish, fake nails, criteria
pic with long nails
MAR 222022PASSED2 violations1 CRITICALDETAILS
MAR 22
2022
PASSED
2 violations1 CRITICALDETAILS
* 21 RFSM notify 10 days & replacement in 45 days
NO CITY OF DALLAS RFSM. PLEASE GET COPY OF RFSM FROM OFFICE OF CONSUMER HEALTH WITHIN 10 BUINESS DAYS AND SEND COPY TO ME
*18 Toxic Chemical Storage - Retail Sale
SANITIZER BUCKETS STORE ON FOOD SHELF
OCT 272021PASSED1 violationDETAILS
OCT 27
2021
PASSED
1 violationDETAILS
* 21 RFSM notify 10 days & replacement in 45 days
NO RFSM FOR MANAGER ONSITE
show all 18 inspections →
MAY 242021PASSED4 violationsDETAILS
MAY 24
2021
PASSED
4 violationsDETAILS
*31 Individual, disposable towels
NO DISPOSABLE TOWELS AT HAND SINK
*42 Nonfood-contact surfaces material
RUSTED SURFACE FOR DISHOLDER
*45Physical Facilities Floors,Walls,Ceilings
LEAK FROM CEILING
* 21 RFSM notify 10 days & replacement in 45 days
EXPIRED RFSM
APR 72020PASSED2 violationsDETAILS
APR 7
2020
PASSED
2 violationsDETAILS
*43 Light bulbs, light shields provided
replace light bulb in vent hood
*47 Other Violations
towels under cutting board
DEC 42019PASSED7 violationsDETAILS
DEC 4
2019
PASSED
7 violationsDETAILS
*43 Light bulbs, light shields provided
REPAIR LIGHT IN VENT HOOD
*47 Other Violations
DIRTY FAN COVER IN WIC
*19 Plumbing design, construction, and install.
KEEP DRAIN TUBE 6 INCH ABOVE FLOOR DRAINAGE
*42 Nonfood-contact surfaces material
CLEAN FLOOR WITHIN DRY STORAGE AREA
*36 Cloths in-use for wiping between uses stored
STORE Wiping TOWEL IN SANITIZING BUCKET NOT ON PREP SURFACE
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable
NO TOWEL UNDER CUTTING BOARD
*14 Cloth glove--use
EMPLOYEE PICK FOOD ON FLOOR WITH GLOVE THAT SHE IMMEDIATELY TURN TO SAVE CUSTOMER RTE FOOD WITH
MAY 242019PASSED4 violations4 CRITICALDETAILS
MAY 24
2019
PASSED
4 violations4 CRITICALDETAILS
*39 Loosely cover cooling foods
*09 Raw ready to eat - Food protected from cross contamination by separating, storage, preparation,
raw shell eggs adj veggies
*18 Toxic items labeling-non original container
label all chemicals
*27 Cooling method, criteria - using ice bath
use proper cooling methods -do not leave large quantities of food to cool at room temp
APR 262019PASSED13 violations4 CRITICALDETAILS
APR 26
2019
PASSED
13 violations4 CRITICALDETAILS
*45 Drying Mops-air dry
*41 Food storage containers, identified with common name of food.
*09 Cooked ready to eat - Food protected from cross contamination by separating, storage, preparatio
raw shell eggs stored adj cheese
*27 Cooling method, criteria - smaller portions
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
using portion cups to scoop, must use utensil with handle and keep upright
*40 Single use articel wrapped or dispensed
cup lids upside down, protect food contact surface
*26 Consumer Advisory--salad bar or buffet --- use of clean tableware to return
at salsa bar
*03 Food products not maintained at 135øF or above
beans left out 125 F seasoning/ veg mix 110 F left out chicken in warming cabinet 125F/121F
*01 Cooling -- total 6 hours, 135-41øF
large pan of steak cooked at 8 am still 46 F in center use the cooling methods provided via email to cool food beans on stove 95 F cooled for 2 hrs
*18 Toxic items labeling-non original container
red buckets not labeled with contents
*32 Equipment has cracks and corners
ice bucket
*21 Demonstrateion of knowledge by PIC
Managers should review food code thoroughly manager did not know proper arrangement of raw proteins
*47 Other Violations
post "no smoking within 15 feet of entrance City of Dallas Ordinance" signs at entrance doors customers smoking Less than one foot from doors
APR 162019FAILED19 violations8 CRITICALDETAILS
APR 16
2019
FAILED
19 violations8 CRITICALDETAILS
*10 Sanitization after Cleaning
employee cleaned knife without sanitizing
*31 Handwashing lavatory - used for other purpose
*22 Handlers-Certificate Not On Site
missing several employee certificates
*35 Eating food, chewing gum, drinking beverages, or using tobacco
multiple employees eating drinks stored on equipment
*03 Food products not maintained at 135øF or above
cooked onions 117 F left out chicken in not hold 112F, 120 F, 127 F taking too long to transfer from grill to hot hold unit? unit may not be working properly
*27 Cooling method, criteria - placing the food in shallow pans
*45 Drying Mops-air dry
*14 Hands wash procedures-without soap
dispenser broken
*32 Equipment & Utensils smooth easily cleanable
no towels under cutting boards no paper on shelves no raw wood crates
*02 Cold Hold (41øF/45øF or below)
shredded chicken 50 F chicken taquitoes 45 F elevated temperature due to hot beef flan@front 42 F
*37 Food protected from cross contamination by storing the food in packages, covered containers, or
cover all food when not in use
*21 RFSM - Not On Site
not registered with city of Dallas
*01 Cooling -- within 2 hours, 135-70øF
rare beef 77 F at center after 2 hrs, will cook fully and then cool
*41 Food storage containers, identified with common name of food.
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
paddles in still water
*34 Outer door: solid,selfclosing,tightfitting
*26 Consumer Advisory--salad bar or buffet --- use of clean tableware to return
no notification that customers must use a clean plate each time@ salsa bar
*34 Remove dead/trapped pests
dead bugs in light shields
*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol
raw chicken adj raw beef raw ground beef and raw beef stored together
OCT 252018PASSED10 violations3 CRITICALDETAILS
OCT 25
2018
PASSED
10 violations3 CRITICALDETAILS
*45Floor, wall, ceiling - Exposed material
*32 Equipment & Utensils smooth easily cleanable
rusty shelves
*34 Controlling pests. Eliminating harborage conditions
flies observed in the facility
*39 Keep utensils handles upright or protected
ice scoop must be inserted into the ice with the handle upright to prevent contamination
*29 Sanitizing solutions, testing devices
the employees were not able to demonstrate how to check the sanitizer level.
*37 Storing the food at least 15 cm (6 inches) above the floor
*21 RFSM - Not On Site
register with the City of Dallas as a Registered Food Service Manager by next inspection
*43 Clean vent syst:Intake/exhaust air ducts
*18 Toxic items storage adjacent to food/utensils
cleaning mop and bucket stored next to bags of onions on the floor in the back area
*24 Food Labeling- with common name of the food
OCT 212018FAILED24 violations7 CRITICALDETAILS
OCT 21
2018
FAILED
24 violations7 CRITICALDETAILS
*42 Dirty nonfood contact surfaces
detail clean attached equipment (grill/heavily grease build up observed
*34 Outer openings:closing holes, gaps
day light seen underneath the front doors
*27 Cooling, heating, and holding capacities. Equipment
small rif
*37 Storing the food where it is not exposed to splash, dust, or other contamination
cover food boxes
*14 When to wash hands before donning new gloves
cook observed not washing hands and applying clean gloves
*31 Handwashing lavatory - used for other purpose
do not store anything inside the hand sink
*32 Maintain in Good Repair
rusted shelves observed (dry ingredients) rusted shelves inside of walk in cooler
*39 Cutting surfaces.
replace worn cutting boards as often as needed
*22 Handlers-Certificate Not On Site
all food handlers must be trained in food safety
*41 Food storage containers, identified with common name of food.
label all bulk food ingredients containers
*01 Cooling -- total 6 hours, 135-41øF
must properly cool hot food down
*40 Store single-service item in original package
protect single service items by storing poly bags
*33 Rinsing procedures - 3 compartment sink
3 com sink must be set up correctly, clean dishes must air dry
*18 Toxic items labeling-non original container
chemical spray bottles observed not labeled
*20 Grease Trap Tickets
*35 Eating food, chewing gum, drinking beverages, or using tobacco
employee drinking cup observed on prep table
*36 Cloths in-use for wiping between uses stored
wet cloths must be stored inside a sanitizer solution
*29 Sanitizing solutions, testing devices
no sanitizer test strips
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented
raw eggs observed stored over rte food
*07 Food safe, good condition, unadulterated, and honestly presented
expired food products
*46 Physical Facilities Premises
clean restroom
*47 Other Violations
light shields removed in back storage area replace missing vent a hood filters food employees must focus on one task at a time food staff recommend have cleaning bucket label mop sink recommend
*02 Cold Hold (41øF/45øF or below)
raw box of chicken observed out at room temperatures cubed beef 86 degrees f
*45 Premises shall be maintained in good repair
reseal hand sink to wall near 3 com sink clean the floor throughout the kitchen area cover floor drain in grill area seal opening above the bag-n box check interior of walk in cooler
FEB 122018PASSED11 violations5 CRITICALDETAILS
FEB 12
2018
PASSED
11 violations5 CRITICALDETAILS
*27 Cooling method, criteria - smaller portions
*39 Loosely cover cooling foods
*35 Eating food, chewing gum, drinking beverages, or using tobacco
*22 Handlers-Certificate Not On Site
*03 Food products not maintained at 135øF or above
warmer 110 F cooked chicken 117 F replace or repair
*18 Toxic items labeling-non original container
*27 Cooling method, criteria - using ice bath
*21 A establishment shall have written procedures for employees to follow when responding to vomitin
*32 Approved Food Contact Equip.
no takeout bags on food
*47 Conditions of Permit-in use of food equipment
*15 Contact RTE Products w/ Bare Hands
JUN 202017PASSED8 violations2 CRITICALDETAILS
JUN 20
2017
PASSED
8 violations2 CRITICALDETAILS
*10 Chlorine sanitizer concentration, minimum temp.
sanitizer buckets too strong, thought manager/ employee correct amount of chlorine needed
*18 Toxic items labeling-non original container
spray bottles not labeled with name of chemical
*34 Outer door: solid,selfclosing,tightfitting
repair back door that is not self closing
*03 Food products not maintained at 135øF or above
chicken in hot hold in back area not proper temperature
*10 Clean Sight and Touch
clean gaskets from reach in cooler
*39 Store all equipment & utensil covered or inverted
ice scoop sitting in ice and not in scoop holder
*40 Single use articel wrapped or dispensed
place a mat or tray where to go and single use items are sitting
*21 A establishment shall have written procedures for employees to follow when responding to vomitin
Establishment has to have a spill kit OR written instructions for vomit//diarrhea clean up so employees know how to properly clean
DEC 132016PASSED8 violations4 CRITICALDETAILS
DEC 13
2016
PASSED
8 violations4 CRITICALDETAILS
*02 Cold Hold (41øF/45øF or below)
condiment bar reads 20F
*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable
clean all coolers
*34 Pest control-routine inspections for
maintain pest control routine
*39 Store equipment & utensils - avoid contamination
no utensils inside containers/ice machine
*40 Handle & dispense of cleaned utensils, single-use
using salsa cups to dispense food
*43 Light bulbs, light shields provided
replace light bulbs
*47 Handwashing signage
have sign posted at each handsink
*29 Sanitizing solutions, testing devices
have test strips for sanitizer tablets
Data sourced from City of Dallas Code Compliance. We'd love to link you straight to this restaurant's record — turns out Dallas considers that a luxury. The full dataset is what's on offer →