EL POLLO REGIO.

City of Dallas

3130 W NORTHWEST HWY · BACHMAN LAKE, DALLAS

Last inspected 2024.

16 inspections on record since 2017 · Last inspected Feb 2024.

Last inspected Feb 2024. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS

VIOLATIONS

107

total on record

LAST INSPECTED

FEB 2024

INSPECTION HISTORY

FEB 2

2024

PASS 7 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

Observed beef @ 46.3 F, 48.6 F and flautas @ 43.7 F in RIC

3 pts Sanitation

*10 Sanitization after Cleaning

3 pts Sanitation

*14 When to wash hands before donning new gloves

and after touching face

2 pts Food Temperature

*27 Cooling method, criteria - smaller portions

cool cut tomatoes in smaller portions

2 pts Sanitation

*32 Damaged Equipment

Repair torn gaskets on RIC

1 pts Other

*37 Preventing contamination from other sources. Miscellaneous sources of Contamination

Observed towel used to hold onion during prep touching trashcan

1 pts Facility Condition

*45 Premises shall be maintained in good repair

Repair cracked floor in kitchen

JUN 26

2023

PASS 6 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

Observed pico de gallo @ 47.7 F

2 pts Food Temperature

*29 Cold/hot hold unit thermometer easily viewable

provide thermometer in WIC

2 pts Other

*31 Individual, disposable towels

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

observed ric not hold temps @ 41 F or lower. Repair RIC

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean dirty floors in kitchen (food debris)

1 pts Facility Condition

*43 Light bulbs, light shields provided

repair lights on both venthoods

JAN 11

2023

PASS 5 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

Observed cooked chicken in RIC under grill @ 59.8 F and chicken rolls @ 50.5 F, and beef @ 49.9 F

2 pts Documentation & Training

*21 RFSM - Not On Site

final notice

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

Repair RIC under grill. observed not to properly hold temperatures

1 pts Sanitation

*42 Dirty nonfood contact surfaces

Clean dirty venthood and dusty A/C vents in WIC

1 pts Facility Condition

*43 Light bulbs, light shields provided

Repair light under venthood

AUG 29

2022

PASS 5 violations

3 pts Sanitation

*18 Toxic items used according to law

Sanitizer concentration in 3-compartment sink greater than manufacturer's instructin. observed to be greater than 400 ppm Qt

2 pts Documentation & Training

*21 RFSM - Not On Site

1 pts Facility Condition

*43 Light bulbs, light shields provided

repair lightunder venthood

1 pts Facility Condition

*45 Premises shall be maintained in good repair

repair leak from ceiling (kitchen)

1 pts Plumbing & Waste

*46 Covered waste receptacle for women's restroom

FEB 17

2022

PASS 4 violations

3 pts Sanitation

*18 Toxic items stored above food/utensils

Observed sanitizer bucket stored on a box of potatoes.

1 pts Facility Condition

*34 Outer door: solid,selfclosing,tightfitting

Observed gaps at back door.

1 pts Sanitation

*36 Dry wiping cloths and the chemical sanitizing solutions free of food debris and visible soil

Observed dirty sanitizer water under prep table.

2 pts Documentation & Training

*21 RFSM - Not On Site

RFSM not registered with City of Dallas. Call 214-670-8083 for info.

show all 16 inspections →

SEP 21

2021

PASS 9 violations

1 pts Facility Condition

*42 Floors/walls/ceiling/nonfood dirty

Dust accumulation observed on ceiling and vents over prep area

2 pts Other

*31 No soap at handsink

Provide soap for hand sink in back prep area

3 pts Food Temperature

*02 Machine vending--Cold Hold (41øF/45øF or below) criteria

Guacamole 46 ham slices 45 > maintain 41 or below COS- adjusted temperature lowered

1 pts Pest Activity

*34 Pest Control

Provide monthly pest control service and maintain records on file at location to present upon inspection

2 pts Sanitation

*27 Cooling, heating, and holding capacities. Equipment

Walk in cooler observed at 49 > service immediately to maintain product 41 f or below. follow up inspections to verify

2 pts Documentation & Training

*30 Does Establishment have a current valid permit posted?

Post health permit in public view

2 pts Documentation & Training

*21 RFSM - Not On Site

1 pts Employee Hygiene

*43 Ventilation hood systems, adequacy

Ventilation system not sufficient for grills / burners. Fumes and smokes observed extending outside of vent hoof space / capacity

3 pts Food Storage & Handling

*07 Food safe, good condition, unadulterated, and honestly presented

Observed personal beverage stored inside ice machine contaminating consumable ice

FEB 10

2021

PASS 1 violation

1 pts Facility Condition

*45 Premises shall be maintained in good repair

Repair hot water at hand sink

AUG 18

2020

PASS 1 violation

3 pts Sanitation

*10 Chlorine sanitizer concentration, minimum temp.

Observed sanitizer bucket 0 ppm

FEB 19

2020

PASS 4 violations

3 pts Sanitation

*10 Clean Sight and Touch

CLEAN INSIDE OF MICROWAVE

2 pts Documentation & Training

*21 RFSM - Not On Site

2 pts Documentation & Training

*22 Handlers-Certificate Not On Site

1 pts Documentation & Training

*47 Health permit posted

SEP 3

2019

PASS 6 violations

3 pts Sanitation

*18 Toxic items stored above food/utensils

Do not store sanitizer tablets over food.

2 pts Sanitation

*32 Food-contact surfaces. smooth, non-absorbent and easily cleanable

Do not use plastic shopping bag as food-contact surface.

1 pts Food Storage & Handling

*37 Storing the food at least 15 cm (6 inches) above the floor

Observed onions on floor.

1 pts Sanitation

*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

Scoop inside seasoned salt must have handle.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

Observed dirty floor and food splatter on shelves and food containers.

1 pts Plumbing & Waste

*46 Covered waste receptacle for women's restroom

Provide cover for trash in women's restroom.

NOV 27

2018

PASS 13 violations

3 pts Food Storage & Handling

*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

separate raw chicken and raw beef in wic

1 pts Facility Condition

*45 Premises shall be maintained in good repair

caulk around sinks, walls, floor tiles must be repaired, faucet on 3 com sink

1 pts Pest Activity

*34 Insect control devices-not over food/food prep

insect device installed above prep table

1 pts Other

*37 Storing the food where it is not exposed to splash, dust, or other contamination

cover food, do not store container on top of rte food

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

label food storage containers

1 pts Sanitation

*47 Handwashing signage

provide hand washing sign

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

wet cloth must be store in sanitizer bucket

2 pts Documentation & Training

*22 Handlers-Certificate Not On Site

employees must provide food handler cards

3 pts Other

*03 Food products not maintained at 135øF or above

chicken 124, 120 degrees f

2 pts Documentation & Training

* 21 RFSM notify 10 days & replacement in 45 days

obtain rfsm certificate within 45 days

2 pts Food Temperature

*29 Mechanical holding unit, thermometer location

provide thermometer

1 pts Food Temperature

*38 Thawing. under running water criteria (70 degrees Fahrenheit) or below;

cold running water

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean shelves, gaskets, fans

NOV 18

2018

FAIL 21 violations

1 pts Pest Activity

*34 Insect control:prevent dead insects from food

dead insects observed in light shields over warmer

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

do not use hand sink as prep sink

2 pts Sanitation

*33 Rinsing procedures - 3 compartment sink

deep and detail clean compartments of 3 com sink

1 pts Sanitation

*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

do not store utensils cups inside of seasoning containers

2 pts Food Temperature

*29 Food thermometers--small diameter probe

provide a food service thermometer to check food temperatures

3 pts Food Temperature

*01 Cooling -- total 6 hours, 135-41øF

1 pts Sanitation

*42 Nonfood-contact surfaces material

food cart must be clean heavy build up observed

1 pts Other

*44 Receptacles sufficient capacity

outside dumpster observed over flowing with trash

2 pts Food Storage & Handling

*28 Date marking commercially prepared RTE/ TCS food exceed a manufacturer's use-by date

chips must have a used by date on the exterior

1 pts Facility Condition

*43 Light bulbs, light shields provided

lights observed not shielded over food prep area

2 pts Documentation & Training

*21 RFSM - Not On Site

no registered food manager on site

2 pts Sanitation

*32 Maintain in Good Repair

rusted shelves observed in the dish washing area

1 pts Employee Hygiene

*37 Storing the food where it is not exposed to splash, dust, or other contamination

grilled onions observed on top of the trash can

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

cold holding temperatures must be maintained 41 and below

1 pts Sanitation

*45 Premises shall be maintained in good repair

replace the missing cover of the paper towels dispenser by food prep area replace damaged mesh strips at the back door repair wall under neath handsink by washing area, caulk holes in the wall det

3 pts Sanitation

*14 Wash hands after all other activities

observed food employee touch trash dirty dishes and started to prepare raw chicken

2 pts Food Storage & Handling

*22 Handlers-Certificate Not On Site

all food handlers must be trained in food safety

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

employee personal drinks must be stored in a designated area not in food prep area

1 pts Sanitation

*39 Cutting surfaces.

replace damaged cutting boards

3 pts Food Storage & Handling

*09 Food protected cross contamination separating types of raw animal food storage, preparation, hol

inside walk in cooler observed raw chicken stored next to raw vegetables

3 pts Sanitation

*10 Clean Sight and Touch

MAY 4

2018

PASS 5 violations

1 pts Facility Condition

*45Floor, wall, ceiling - Exposed material

fix leaking ceiing tile

2 pts Food Storage & Handling

*28 Date marking commercially prepared RTE/ TCS food exceed a manufacturer's use-by date

date mark all foods - onions not dated

3 pts Sanitation

*14 When to wash hands before donning new gloves

employee did not wash hands when switching gloves

1 pts Other

*36 Cloths in-use for wiping between uses stored

3 pts Food Storage & Handling

*07 Food safe, good condition, unadulterated, and honestly presented

cover jalapenos in walk in

NOV 21

2017

PASS 8 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

salsa bar not up to correct cold hold temps

3 pts Sanitation

*07 Food safe, good condition, unadulterated, and honestly presented

clean the inside of the ice machine

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

cleaning towel sitting in back handsink during inspection

2 pts Sanitation

*21 A establishment shall have written procedures for employees to follow when responding to vomitin

Establishment has to have a spill kit OR written instructions for vomit//diarrhea clean up so employees know how to properly clean

3 pts Sanitation

*12 Gloves Single Use

observed soiled gloves sitting on a rack of canned items, these need to be discarded after EACH use

1 pts Other

*45 Lockers to be used to store personal items

observed cell phone being charged nect to prep station

1 pts Sanitation

*47 Handwashing signage

Have handwash signs at each handsink area, including restrooms

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean back corner floor next to three compartment sink

JUN 15

2017

PASS 6 violations

3 pts Food Storage & Handling

*07 Food safe, good condition, unadulterated, and honestly presented

provide lid/cover for all food container

3 pts Sanitation

*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

observed raw meat and chicken store together

3 pts Sanitation

*10 Chlorine sanitizer concentration, minimum temp.

200 ppm chlorine

3 pts Sanitation

*18 Toxic items storage adjacent to food/utensils

sanitizer bucket on top food container

2 pts Documentation & Training

*21 RFSM - Not On Site

1 pts Other

*36 Cloths in-use for wiping between uses stored

JAN 10

2017

PASS 6 violations

3 pts Food Storage & Handling

*07 Food safe, good condition, unadulterated, and honestly presented

seal open package of food

3 pts Sanitation

*10 Chlorine sanitizer concentration, minimum temp.

10 ppm

2 pts Other

*29 Sanitizing solutions, testing devices

2 pts Other

*31 Individual, disposable towels

1 pts Facility Condition

*45Floor, wall, ceiling - Exposed material

baseboard

1 pts Other

*36 Cloths in-use for wiping between uses stored

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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