EL POLLO REGIO.

City of Dallas

2410 W ILLINOIS AVE · KIESTWOOD, DALLAS

Last inspected 2023.

14 inspections on record since 2016 · Last inspected Oct 2023.

Last inspected Oct 2023. Records may not reflect current conditions.

THE NUMBERS

INSPECTIONS

VIOLATIONS

123

total on record

LAST INSPECTED

OCT 2023

INSPECTION HISTORY

OCT 10

2023

PASS 8 violations

3 pts Sanitation

*02 Cold Hold (41øF/45øF or below)

observed sliced tomato at 44.9f, guac at 50.1f. food was placed in working cold hold equipment

1 pts Pest Activity

*34 Controlling pests. Eliminating harborage conditions

observed flies in kitchen, remove harboring conditions

1 pts Food Temperature

*38 Thawing. under running water criteria - < 4 hours

thaw food under running water

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

repair prep table RIC

1 pts Sanitation

*42 Dirty nonfood contact surfaces

clean walls and ceiling tiles

1 pts Sanitation

*43 Clean vent syst:Intake/exhaust air ducts

clean intake vents

1 pts Facility Condition

*45 Premises shall be maintained in good repair

repair damaged walls and replace ceiling tiles

1 pts Documentation & Training

*47 Health permit posted

post

MAR 30

2023

PASS 7 violations

1 pts Documentation & Training

*47 RFSM Certificate - Not Display

RENEW EXPIRED RFSM WITH CITY OF DALLAS.

1 pts Food Storage & Handling

*37 Storing the food where it is not exposed to splash, dust, or other contamination

ONIONS, STORED IN OUTSIDE STORAGE, STORE IN STORAGE ROOM WITH DAMAGED DOOR AND WALLS. STORE IN A PROPERLY CONSTRUCTED ROOM.

1 pts Food Storage & Handling

*45 Premises shall be maintained in good repair

OUTDOOR STORAGE ROOM IS DAMAGED, REPAIR DOOR AND WALLS.

1 pts Sanitation

*39 Store equipment & utensils in a clean, dry place

OBSERVED CLEAN UTENSILS STORED IN SOILED BIN.

1 pts Facility Condition

*43 Light bulbs, light shields provided

PROVIDE LIGHT SHIELD FOR LIGHT FIXTURE LOCATED BACK AREA.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

DUST BUILD UP ON FANS, GRIME ON WALLS AND UNDERNEATH SHELVES, GREASE/FOOD DEBRIS BUILD UP ON GASKETS OF EQUIPMENT. CLEAN.

1 pts Sanitation

*34 Controlling pests. Eliminating harborage conditions

EXPOSED EXTERIOR WALL, GRIME/FOOD DEBRIS BUILD UP UNDERNEATH EQUIPMENT. REMOVE HARBORING CONDITIONS.

MAY 9

2022

PASS 9 violations

1 pts Food Storage & Handling

*37 Food storage, prohibited areas in mechanical rooms

observed rice and other dry ingredients store in mechanical room(water heater room). removed food from room.

1 pts Facility Condition

*43 Light bulbs, light shields provided

observed lights with no light shield in kitchen area, provide light shield.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

observed grime build up on green storage shelves, grime on fans of walk in cooler, grime build up on equipment, dust observed on signs(salsa)

1 pts Food Storage & Handling

*45 Premises shall be maintained in good repair

observed damaged base board tiles, damaged floors, outside storage shed has damaged corners, REPAIR.

1 pts Pest Activity

*34 Controlling pests. Eliminating harborage conditions

observed pooling of water in walk in cooler, food debris on floor,

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

sliced ham at 43.2F, guac 49.3F, chopped lettuce in water 48.7F. all in food prep reach in cooler. adjust temperature or provide ice to lower temperature of food.

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

prep reach in cooler not maintaining cold hold temperatures. repair or adjust.

2 pts Sanitation

*32 Thermometer in good condition or discarded

thermometer of beans and rice hot hold equipment observed not functioning, repair or replace with working thermometer.

2 pts Documentation & Training

*22 Accredited food handler certificate - 60 days

texas food handler cards not available at time of inspection. provide.

OCT 27

2021

PASS 8 violations

1 pts Documentation & Training

*47 RFSM Certificate - Not Display

1 pts Food Storage & Handling

*34 Outer door: solid,selfclosing,tightfitting

sliding door for onion and coil storage not tight fitting, doors loose and gaps around door frame.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

observed grime build up on wire, on equipment, on wire storage shelves, heavy grime build up on condenser unit of walk in cooler, ceiling of walk in cooler contains grime/mold, ash residue observe beh

1 pts Facility Condition

*45 Premises shall be maintained in good repair

observed damaged outside corners of walls, missing/loose cove base, loose/damaged light shields

1 pts Sanitation

*43 Clean vent syst:Intake/exhaust air ducts

heavy dust build up on intake vents throughout establishment.

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

chefs RIC underneath grills not maintaining cold hold temperatures, Half chicken hot hold not able to maintain hot hold temperatures, REPAIR.

3 pts Sanitation

*03 Food products not maintained at 135øF or above

chicken observed at 114.5F, beans at 118.6F; ALL FOOD WAS PLACED IN WORKING HOT HOLD EQUIPMENT.

3 pts Sanitation

*02 Cold Hold (41øF/45øF or below)

chicken tender at 44.7F, ground beef 42.4F. repair cold hold equipment. place food in working cold hold equipment.

APR 28

2021

PASS 7 violations

1 pts Food Storage & Handling

*41 Food storage containers, identified with common name of food.

observed shaker with spice, not labeled. label food that has been removed from original package.

2 pts Other

*31 No soap at handsink

missing soap at hand sink stored next to ice machine, provide.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

grime build up on coke rack, on pipes over grill. CLEAN. storage shelves in walk in cooler were observed soiled, clean.

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

salsa ric and chefs ric underneath grill were not maintaining cold hold temperature, adjust temperature or repair.

1 pts Employee Hygiene

*45 Premises shall be maintained in good repair

ceiling next to charcoal grill were observed peeling, replace.

3 pts Sanitation

*02 Cold Hold (41øF/45øF or below)

cubbed steak 51.3F, sausage 49.3F, green salsa 44.5F, red salsa 45.1F. place in working cold hold equipment immediately.

1 pts Documentation & Training

*47 RFSM Certificate - Not Display

show all 14 inspections →

OCT 27

2020

PASS 8 violations

1 pts Sanitation

*42 Dirty nonfood contact surfaces

dust and grease on walls and ceilings. clean.

1 pts Sanitation

*43 Clean vent syst:Intake/exhaust air ducts

heavy dust observed on intake vents, clean.

1 pts Employee Hygiene

*45 Premises shall be maintained in good repair

leak coming from ceiling throughout establishment, damaged ceiling in dinning area, damaged ceiling in grill area and throughout kitchen. REPAIR.

1 pts Plumbing & Waste

*44 Trash can provided for papertowel waste

two hand sink stations missing trash can, provide.

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

wet cloth left on cutting board, place in sanitizer bucket when not in use.

1 pts Sanitation

*39 Soda nozzles and ice bin clean to remove soil

white substance observed on ice guard of ice machine, CLEAN OR REPLACE.

3 pts Food Storage & Handling

*18 Toxic items labeling-non original container

large container with toxic chemical not labeled, LABEL.

1 pts Other

*37 Food preparation

raw bacon left out while employees were not in the process of working, only leave food out that is ready to be worked on.

APR 23

2020

PASS 5 violations

3 pts Food Storage & Handling

*07 Food safe, good condition, unadulterated, and honestly presented

two coke cans found in ice being used for consumption. throw ice away.

3 pts Sanitation

*02 Cold Hold (41øF/45øF or below)

prep reach in cooler at 50F, sliced tomato at 50.4F, guac at 46.4F. RFSM states employees were cleaning out ric. Place food in working cold hold unit until prep ric is able to maintain cold hold tempe

1 pts Sanitation

*42 Dirty nonfood contact surfaces

dust on light shields, dust on walk in cooler fans.

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

prep reach in cooler not at cold hold temperature, adjust or repair.

1 pts Other

*37 Food protected from cross contamination by storing the food in packages, covered containers, or

raw chicken in walk in cooler left uncovered, cover.

MAR 23

2020

PASS 14 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

raw beef at 46.9F, raw chicken 46.8F, raw steak at 45.5F. All food in walk in cooler not in cold hold temperature range. All food will be discarded if temperature is not brought down to 41F or less wi

3 pts Food Temperature

*03 Food products not maintained at 135øF or above

cooked chicken in 118.4F. REPEAT. Chicken was placed in working hot hold temperature. second offense. Will issue citation to PIC if violation reoccurs again consecutively.

3 pts Sanitation

*10 A chemical sanitizer used: contact times criteria

Employee was wiping down surfaces with no sanitizer bucket.

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

wic in cooler not cooling. hot hold equipment not maintaining hot hold temperatures and not closing. Replace or fix issue, same equipment is not working.

1 pts Facility Condition

*45 Premises shall be maintained in good repair

leak coming from ceiling in dinning area. repair. second offense.

1 pts Plumbing & Waste

*46 Water, Plumbing, and Waste Plumbing Systems-good repair

leak coming from 3 comp sink.

2 pts Sanitation

*27 Cooling, heating, and holding capacities. Equipment

walk in cooler not able to maintain cold hold temperatures.

1 pts Food Storage & Handling

*34 Outer door: solid,selfclosing,tightfitting

missing door for outdoor storage.

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

missing date marks in walk in cooler. food in small ric in not date marked.

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean behind equipment, clean pooling of water.

1 pts Sanitation

*36 Cloths in-use for wiping between uses stored

cloth on working food contact surface. place cloth in sanitizer bucket when not in use.

2 pts Food Temperature

*32 Thermometer in good condition or discarded

thermometer in walk in cooler reading 40F, actual temperature at 49.F.

1 pts Documentation & Training

*47 RFSM Certificate - Not Display

Post Registered RFSM.

1 pts Sanitation

*44 Soiled receptacles and waste handling units cleaned

soil build up in back area, black substance observed on walls.

SEP 26

2019

PASS 10 violations

3 pts Food Temperature

*03 Food products not maintained at 135øF or above

chicken thigh 119.2F, chicken drumstick at 118.3F in hot hold device. Food was reheated and placed in working hot hold device.

1 pts Employee Hygiene

*45 Premises shall be maintained in good repair

broken floor tile/ wall base in front of charcoal grill and missing tiles underneath charcoal grill. Fill holes found throughout FRP walls.

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean underneath shelves, clean dust off walls.

1 pts Sanitation

*34 Controlling pests. Eliminating harborage conditions

spilled food underneath shelves. puddle of water underneath grill. repair and clean.

2 pts Employee Hygiene

*28 Do not exceed manuf. use by date

container of ground beef date marked for use by date 09-22-2019, still in walk in cooler. Dispose of container of ground beef.

2 pts Other

*31 Individual, disposable towels

broken disposable paper towel dispenser with no towels. Have disposable paper towels at all hand sinks.

1 pts Sanitation

*39 Equipment in good repair and proper adjustment.

hot hold device in kitchen not able to maintain hot hold temperatures, repair.

3 pts Plumbing & Waste

*19 Water & Plumbing in good repair- per code

leak coming from water filter hose causing puddle, repair.

1 pts Documentation & Training

*47 RFSM Certificate - Not Display

Expired RFSM, Food Service Manager certificate expires on 2022. Re register with City.

3 pts Sanitation

*14 When to wash hands before donning new gloves

observed employee clean hands on apron and then put on new disposable gloves. Must wash hands before donning gloves.

MAR 6

2019

PASS 8 violations

3 pts Sanitation

*10 Chlorine sanitizer concentration, minimum temp.

using cold water in sanitizer compartment sink. sanitizer at 0 PPM. Sanitizer was remade.

1 pts Sanitation

*42 Dirty nonfood contact surfaces

heavy dust on fan and ceiling of walk in cooler

1 pts Sanitation

*35 Eating food, chewing gum, drinking beverages, or using tobacco

water bottles on food contact surfaces. bottles were removed.

1 pts Sanitation

*39 Store equipment & utensils in a clean, dry place

knife with raw food placed back on clean magnetic strip. clean and sanitize before restocking

1 pts Sanitation

*47 Handwashing signage

missing hand wash in kitchen hand sinks.

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

guac at 43.2, sliced tomato at 46.4F, green sauce at 49.4F. Temperature was reduced on reach in coolers.

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

clean underneath shelves of back storage area.

2 pts Sanitation

*27 Cooling, heating, and holding capacities. Equipment

salsa bar not keeping sauces at required maximum cold hold temperatures. reading between 47.1F-49.8F. Use a medium to bring temperatures down.

AUG 13

2018

PASS 6 violations

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

WIC chicken at 43.2F, salsa at 54.2f. In reach in cooler underneath stove chopped meats at 60.0-64.4F. Will use remaining food and will discontinue cooler until able to maintain required cold hold tem

3 pts Food Temperature

*03 Food products not maintained at 135øF or above

Chicken in hot hold at 115F.

2 pts Sanitation

*27 Cooling, heating, and holding capacities. Equipment

WIC, hot hold behind grill and cold hold under stove are not maintaining temperatures. Cold hold understove is not to be used until fixed.

1 pts Sanitation

*37 Storing the food where it is not exposed to splash, dust, or other contamination

Lids next to hand wash station.

1 pts Sanitation

*39 Equip sealed if it is exposed to spillage

WIC needs proper sealing to maintain cold hold temperatures, as well as hot hold equipment.

1 pts Sanitation

*47 Conditions of Permit-in use of food equipment

Need a sign stating: Most recent health report is available upon request. El informe de salud más reciente está disponible a pedido.

FEB 12

2018

PASS 11 violations

3 pts Sanitation

*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

Egg above RTE food in WIC.

3 pts Sanitation

*10 After being cleaned, food-contact surfaces shall be sanitized in a contact time of at least 7 se

No sanitizing surfaces or equipment after washing.

2 pts Sanitation

*31 Handwashing lavatory - used for other purpose

Lettuce found in HW station.

1 pts Sanitation

*35 Eating food, chewing gum, drinking beverages, or using tobacco

No opened water bottles in kitchen next to food and clean equipment.

1 pts Other

*36 Cloths in-use for wiping between uses stored

Cannot use wiping cloth underneath cutting board.

1 pts Food Storage & Handling

*37 Storing the food at least 15 cm (6 inches) above the floor

Onions on floors.

1 pts Sanitation

*39 Keep utensils handles upright or protected

1 pts Other

*40 Reuse of single service articles

Can reuse salsa cup as scoop.

1 pts Sanitation

*42 Floors/walls/ceiling/nonfood dirty

Clean surfaces and dust on fan in WIC.

1 pts Facility Condition

*45Floor, wall, ceiling - Exposed material

FIx broken floor tile in front of WIC

1 pts Sanitation

*47 Handwashing signage

JUL 13

2017

PASS 16 violations

2 pts Food Storage & Handling

*32 Approved Food Contact Equip.

REMOVE EXPOSED WOODS FROM UNDER SINGLE SERVICE ARTICLES IN DRY STORAGE; REMOVE TOWELS FROM UNDER CUTTING BOARD

1 pts Other

*36 Cloths in-use for wiping between uses stored

1 pts Facility Condition

*42 Floors/walls/ceiling/nonfood dirty

3 pts Food Temperature

*02 Cold Hold (41øF/45øF or below)

SALSA 55*F IN CHU IN DINING AREA, SALSA 56*F IN WIC, SOUR CREAM 49.6*F SLICED TOMATOES 56.3*F; KEEP TCS FOOD ITEMS REFRIGERATED: OBSERVED SALSA AND LIMES IN DRIVE THRU STORED AT ROOM TEMP

1 pts Sanitation

*47 Handwashing signage

3 pts Sanitation

*10 Clean Sight and Touch

CLEAN ALL

1 pts Sanitation

*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep

2 pts Sanitation

*27 Cooling, heating, and holding capacities. Equipment

REPAIR NON WORKING WIC :TEMPERATURE AT 55*F

2 pts Other

*31 No soap at handsink

PROVIDE FOR ALL

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

OBSERVED EMPLOYEE DRINKING IN KITCHEN: PERSONAL DRINKS STORED ON PREP TABLE THROUGHOUT KITCHEN

3 pts Sanitation

*14 When to wash hands as often as necessary during prep

EMPLOYEES

1 pts Facility Condition

*45 Floor& wall junctures- coved & sealed

2 pts Pest Activity

*25 Controlling pests. The presence of insects, rodents, and other pests shall be controlled to elim

OBSERVED SEVERAL FLIES IN ESTABLISHMENT

2 pts Food Storage & Handling

*28 Date marking > 24 hrs,on site,temp 41F

IMPROPER AND LACK OF DATE MARKING

1 pts Other

*37 Preventing contamination from other sources. Miscellaneous sources of Contamination

OBSERVED CONTAINERS/ POT OF FOOD STORED ON TRASH CAN, THEN PLACED ON PREP TABLE

3 pts Sanitation

*18 Toxic items stored above food/utensils

TOXIC ITEM STORED ON TOP OF DRINK BOXES

DEC 2

2016

PASS 6 violations

1 pts Sanitation

*42 Dirty nonfood contact surfaces

REMOVE THE DUST BUILD UP FROM THE FAN COVERS OF THE WALK IN COOLER

2 pts Food Storage & Handling

*24 Food Labeling- with common name of the food

PROVIDE A LABEL FOR THE BULK CONTAINERS OF RICE AND BEANS

1 pts Pest Activity

*34 Insect control:prevent dead insects from food

FLIES OBSERVED FLYING AROUND IN THE FOOD PREPARATION AREA

1 pts Facility Condition

*43 Light bulbs, light shields provided

PROVIDE LIGHT SHIELDS FOR THE UNITS THAT ARE MISSING THEM IN THE FOOD PREPARATION AREA

1 pts Employee Hygiene

*35 Eating food, chewing gum, drinking beverages, or using tobacco

OBSERVED AN OPEN DRINK CUP IN THE FOOD PREPARATION AREA (FINAL WARNING) A REPEAT VIOLATION OF THIS NATURE COULD RESULT IN A CITATION BEING ISSUED

1 pts Other

*36 Cloths in-use for wiping between uses stored

STORE SANITIZING TOWELS IN A SANITIZING BUCKET AFTER AND IN BETWEEN USE

Public inspection records from City of Dallas Code Compliance — Consumer Health Division. Records current as of 2026-07-12. EatOrBeat reports records and does not rate restaurants. Source dataset →

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