SANITARY INSPECTION RECORD — CITY OF DALLAS

EL POLLO REGIO.

BEAT. 48/100

2410 W ILLINOIS AVE · KIESTWOOD, DALLAS

Last inspected October 10, 2023 · passed

43 critical violations on file. Recent issues warrant caution.

THE NUMBERS

INSPECTIONS
14
14 passed
VIOLATIONS
123
includes 43 critical
RECORDS COVER
6 YEARS
since Dec 2016

INSPECTION HISTORY

OCT 10
2023
PASSED
8 violations2 CRITICAL
DETAILS
CRITICALSanitation
*02 Cold Hold (41øF/45øF or below)

observed sliced tomato at 44.9f, guac at 50.1f. food was placed in working cold hold equipment

CRITICALPest Activity
*34 Controlling pests. Eliminating harborage conditions

observed flies in kitchen, remove harboring conditions

MINORFood Temperature
*38 Thawing. under running water criteria - < 4 hours

thaw food under running water

MINORSanitation
*39 Equipment in good repair and proper adjustment.

repair prep table RIC

MINORSanitation
*42 Dirty nonfood contact surfaces

clean walls and ceiling tiles

MINORSanitation
*43 Clean vent syst:Intake/exhaust air ducts

clean intake vents

MINORFacility Condition
*45 Premises shall be maintained in good repair

repair damaged walls and replace ceiling tiles

MINORDocumentation & Training
*47 Health permit posted

post

MAR 30
2023
PASSED
7 violations2 CRITICAL
DETAILS
MINORDocumentation & Training
*47 RFSM Certificate - Not Display

RENEW EXPIRED RFSM WITH CITY OF DALLAS.

CRITICALFood Storage & Handling
*37 Storing the food where it is not exposed to splash, dust, or other contamination

ONIONS, STORED IN OUTSIDE STORAGE, STORE IN STORAGE ROOM WITH DAMAGED DOOR AND WALLS. STORE IN A PROPERLY CONSTRUCTED ROOM.

MINORFood Storage & Handling
*45 Premises shall be maintained in good repair

OUTDOOR STORAGE ROOM IS DAMAGED, REPAIR DOOR AND WALLS.

MINORSanitation
*39 Store equipment & utensils in a clean, dry place

OBSERVED CLEAN UTENSILS STORED IN SOILED BIN.

MINORFacility Condition
*43 Light bulbs, light shields provided

PROVIDE LIGHT SHIELD FOR LIGHT FIXTURE LOCATED BACK AREA.

MINORSanitation
*42 Dirty nonfood contact surfaces

DUST BUILD UP ON FANS, GRIME ON WALLS AND UNDERNEATH SHELVES, GREASE/FOOD DEBRIS BUILD UP ON GASKETS OF EQUIPMENT. CLEAN.

CRITICALSanitation
*34 Controlling pests. Eliminating harborage conditions

EXPOSED EXTERIOR WALL, GRIME/FOOD DEBRIS BUILD UP UNDERNEATH EQUIPMENT. REMOVE HARBORING CONDITIONS.

MAY 9
2022
PASSED
9 violations4 CRITICAL
DETAILS
MINORFood Storage & Handling
*37 Food storage, prohibited areas in mechanical rooms

observed rice and other dry ingredients store in mechanical room(water heater room). removed food from room.

MINORFacility Condition
*43 Light bulbs, light shields provided

observed lights with no light shield in kitchen area, provide light shield.

MINORSanitation
*42 Dirty nonfood contact surfaces

observed grime build up on green storage shelves, grime on fans of walk in cooler, grime build up on equipment, dust observed on signs(salsa)

MINORFood Storage & Handling
*45 Premises shall be maintained in good repair

observed damaged base board tiles, damaged floors, outside storage shed has damaged corners, REPAIR.

CRITICALPest Activity
*34 Controlling pests. Eliminating harborage conditions

observed pooling of water in walk in cooler, food debris on floor,

CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

sliced ham at 43.2F, guac 49.3F, chopped lettuce in water 48.7F. all in food prep reach in cooler. adjust temperature or provide ice to lower temperature of food.

CRITICALSanitation
*39 Equipment in good repair and proper adjustment.

prep reach in cooler not maintaining cold hold temperatures. repair or adjust.

CRITICALSanitation
*32 Thermometer in good condition or discarded

thermometer of beans and rice hot hold equipment observed not functioning, repair or replace with working thermometer.

MINORDocumentation & Training
*22 Accredited food handler certificate - 60 days

texas food handler cards not available at time of inspection. provide.

OCT 27
2021
PASSED
8 violations3 CRITICAL
DETAILS
MINORDocumentation & Training
*47 RFSM Certificate - Not Display

register and post CFM, within two weeks

MINORFood Storage & Handling
*34 Outer door: solid,selfclosing,tightfitting

sliding door for onion and coil storage not tight fitting, doors loose and gaps around door frame.

MINORSanitation
*42 Dirty nonfood contact surfaces

observed grime build up on wire, on equipment, on wire storage shelves, heavy grime build up on condenser unit of walk in cooler, ceiling of walk in cooler contains grime/mold, ash residue observe beh

MINORFacility Condition
*45 Premises shall be maintained in good repair

observed damaged outside corners of walls, missing/loose cove base, loose/damaged light shields

MINORSanitation
*43 Clean vent syst:Intake/exhaust air ducts

heavy dust build up on intake vents throughout establishment.

CRITICALSanitation
*39 Equipment in good repair and proper adjustment.

chefs RIC underneath grills not maintaining cold hold temperatures, Half chicken hot hold not able to maintain hot hold temperatures, REPAIR.

CRITICALSanitation
*03 Food products not maintained at 135øF or above

chicken observed at 114.5F, beans at 118.6F; ALL FOOD WAS PLACED IN WORKING HOT HOLD EQUIPMENT.

CRITICALSanitation
*02 Cold Hold (41øF/45øF or below)

chicken tender at 44.7F, ground beef 42.4F. repair cold hold equipment. place food in working cold hold equipment.

APR 28
2021
PASSED
7 violations2 CRITICAL
DETAILS
MINORFood Storage & Handling
*41 Food storage containers, identified with common name of food.

observed shaker with spice, not labeled. label food that has been removed from original package.

MINOROther
*31 No soap at handsink

missing soap at hand sink stored next to ice machine, provide.

MINORSanitation
*42 Dirty nonfood contact surfaces

grime build up on coke rack, on pipes over grill. CLEAN. storage shelves in walk in cooler were observed soiled, clean.

CRITICALSanitation
*39 Equipment in good repair and proper adjustment.

salsa ric and chefs ric underneath grill were not maintaining cold hold temperature, adjust temperature or repair.

MINOREmployee Hygiene
*45 Premises shall be maintained in good repair

ceiling next to charcoal grill were observed peeling, replace.

CRITICALSanitation
*02 Cold Hold (41øF/45øF or below)

cubbed steak 51.3F, sausage 49.3F, green salsa 44.5F, red salsa 45.1F. place in working cold hold equipment immediately.

MINORDocumentation & Training
*47 RFSM Certificate - Not Display

register food service manager certificates with city of dallas and post.

show all 14 inspections →
OCT 27
2020
PASSED
8 violations1 CRITICAL
DETAILS
MINORSanitation
*42 Dirty nonfood contact surfaces

dust and grease on walls and ceilings. clean.

MINORSanitation
*43 Clean vent syst:Intake/exhaust air ducts

heavy dust observed on intake vents, clean.

MINOREmployee Hygiene
*45 Premises shall be maintained in good repair

leak coming from ceiling throughout establishment, damaged ceiling in dinning area, damaged ceiling in grill area and throughout kitchen. REPAIR.

MINORPlumbing & Waste
*44 Trash can provided for papertowel waste

two hand sink stations missing trash can, provide.

MINORSanitation
*36 Cloths in-use for wiping between uses stored

wet cloth left on cutting board, place in sanitizer bucket when not in use.

MINORSanitation
*39 Soda nozzles and ice bin clean to remove soil

white substance observed on ice guard of ice machine, CLEAN OR REPLACE.

CRITICALFood Storage & Handling
*18 Toxic items labeling-non original container

large container with toxic chemical not labeled, LABEL.

MINOROther
*37 Food preparation

raw bacon left out while employees were not in the process of working, only leave food out that is ready to be worked on.

APR 23
2020
PASSED
5 violations3 CRITICAL
DETAILS
SERIOUSFood Storage & Handling
*07 Food safe, good condition, unadulterated, and honestly presented

two coke cans found in ice being used for consumption. throw ice away.

CRITICALSanitation
*02 Cold Hold (41øF/45øF or below)

prep reach in cooler at 50F, sliced tomato at 50.4F, guac at 46.4F. RFSM states employees were cleaning out ric. Place food in working cold hold unit until prep ric is able to maintain cold hold tempe

MINORSanitation
*42 Dirty nonfood contact surfaces

dust on light shields, dust on walk in cooler fans.

CRITICALSanitation
*39 Equipment in good repair and proper adjustment.

prep reach in cooler not at cold hold temperature, adjust or repair.

CRITICALOther
*37 Food protected from cross contamination by storing the food in packages, covered containers, or

raw chicken in walk in cooler left uncovered, cover.

MAR 23
2020
PASSED
14 violations5 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

raw beef at 46.9F, raw chicken 46.8F, raw steak at 45.5F. All food in walk in cooler not in cold hold temperature range. All food will be discarded if temperature is not brought down to 41F or less wi

CRITICALFood Temperature
*03 Food products not maintained at 135øF or above

cooked chicken in 118.4F. REPEAT. Chicken was placed in working hot hold temperature. second offense. Will issue citation to PIC if violation reoccurs again consecutively.

SERIOUSSanitation
*10 A chemical sanitizer used: contact times criteria

Employee was wiping down surfaces with no sanitizer bucket.

CRITICALSanitation
*39 Equipment in good repair and proper adjustment.

wic in cooler not cooling. hot hold equipment not maintaining hot hold temperatures and not closing. Replace or fix issue, same equipment is not working.

MINORFacility Condition
*45 Premises shall be maintained in good repair

leak coming from ceiling in dinning area. repair. second offense.

MINORPlumbing & Waste
*46 Water, Plumbing, and Waste Plumbing Systems-good repair

leak coming from 3 comp sink.

CRITICALSanitation
*27 Cooling, heating, and holding capacities. Equipment

walk in cooler not able to maintain cold hold temperatures.

MINORFood Storage & Handling
*34 Outer door: solid,selfclosing,tightfitting

missing door for outdoor storage.

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

missing date marks in walk in cooler. food in small ric in not date marked.

MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

clean behind equipment, clean pooling of water.

MINORSanitation
*36 Cloths in-use for wiping between uses stored

cloth on working food contact surface. place cloth in sanitizer bucket when not in use.

CRITICALFood Temperature
*32 Thermometer in good condition or discarded

thermometer in walk in cooler reading 40F, actual temperature at 49.F.

MINORDocumentation & Training
*47 RFSM Certificate - Not Display

Post Registered RFSM.

MINORSanitation
*44 Soiled receptacles and waste handling units cleaned

soil build up in back area, black substance observed on walls.

SEP 26
2019
PASSED
10 violations3 CRITICAL
DETAILS
CRITICALFood Temperature
*03 Food products not maintained at 135øF or above

chicken thigh 119.2F, chicken drumstick at 118.3F in hot hold device. Food was reheated and placed in working hot hold device.

MINOREmployee Hygiene
*45 Premises shall be maintained in good repair

broken floor tile/ wall base in front of charcoal grill and missing tiles underneath charcoal grill. Fill holes found throughout FRP walls.

MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

clean underneath shelves, clean dust off walls.

CRITICALSanitation
*34 Controlling pests. Eliminating harborage conditions

spilled food underneath shelves. puddle of water underneath grill. repair and clean.

MINOREmployee Hygiene
*28 Do not exceed manuf. use by date

container of ground beef date marked for use by date 09-22-2019, still in walk in cooler. Dispose of container of ground beef.

MINOROther
*31 Individual, disposable towels

broken disposable paper towel dispenser with no towels. Have disposable paper towels at all hand sinks.

CRITICALSanitation
*39 Equipment in good repair and proper adjustment.

hot hold device in kitchen not able to maintain hot hold temperatures, repair.

SERIOUSPlumbing & Waste
*19 Water & Plumbing in good repair- per code

leak coming from water filter hose causing puddle, repair.

MINORDocumentation & Training
*47 RFSM Certificate - Not Display

Expired RFSM, Food Service Manager certificate expires on 2022. Re register with City.

SERIOUSSanitation
*14 When to wash hands before donning new gloves

observed employee clean hands on apron and then put on new disposable gloves. Must wash hands before donning gloves.

MAR 6
2019
PASSED
8 violations3 CRITICAL
DETAILS
SERIOUSSanitation
*10 Chlorine sanitizer concentration, minimum temp.

using cold water in sanitizer compartment sink. sanitizer at 0 PPM. Sanitizer was remade.

MINORSanitation
*42 Dirty nonfood contact surfaces

heavy dust on fan and ceiling of walk in cooler

MINORSanitation
*35 Eating food, chewing gum, drinking beverages, or using tobacco

water bottles on food contact surfaces. bottles were removed.

MINORSanitation
*39 Store equipment & utensils in a clean, dry place

knife with raw food placed back on clean magnetic strip. clean and sanitize before restocking

CRITICALSanitation
*47 Handwashing signage

missing hand wash in kitchen hand sinks.

CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

guac at 43.2, sliced tomato at 46.4F, green sauce at 49.4F. Temperature was reduced on reach in coolers.

MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

clean underneath shelves of back storage area.

CRITICALSanitation
*27 Cooling, heating, and holding capacities. Equipment

salsa bar not keeping sauces at required maximum cold hold temperatures. reading between 47.1F-49.8F. Use a medium to bring temperatures down.

AUG 13
2018
PASSED
6 violations5 CRITICAL
DETAILS
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

WIC chicken at 43.2F, salsa at 54.2f. In reach in cooler underneath stove chopped meats at 60.0-64.4F. Will use remaining food and will discontinue cooler until able to maintain required cold hold tem

CRITICALFood Temperature
*03 Food products not maintained at 135øF or above

Chicken in hot hold at 115F.

CRITICALSanitation
*27 Cooling, heating, and holding capacities. Equipment

WIC, hot hold behind grill and cold hold under stove are not maintaining temperatures. Cold hold understove is not to be used until fixed.

CRITICALSanitation
*37 Storing the food where it is not exposed to splash, dust, or other contamination

Lids next to hand wash station.

CRITICALSanitation
*39 Equip sealed if it is exposed to spillage

WIC needs proper sealing to maintain cold hold temperatures, as well as hot hold equipment.

MINORSanitation
*47 Conditions of Permit-in use of food equipment

Need a sign stating: Most recent health report is available upon request. El informe de salud más reciente está disponible a pedido.

FEB 12
2018
PASSED
11 violations3 CRITICAL
DETAILS
CRITICALSanitation
*09 Food protected cross contamination arrange each type food in equipment so cross is prevented

Egg above RTE food in WIC.

SERIOUSSanitation
*10 After being cleaned, food-contact surfaces shall be sanitized in a contact time of at least 7 se

No sanitizing surfaces or equipment after washing.

CRITICALSanitation
*31 Handwashing lavatory - used for other purpose

Lettuce found in HW station.

MINORSanitation
*35 Eating food, chewing gum, drinking beverages, or using tobacco

No opened water bottles in kitchen next to food and clean equipment.

MINOROther
*36 Cloths in-use for wiping between uses stored

Cannot use wiping cloth underneath cutting board.

MINORFood Storage & Handling
*37 Storing the food at least 15 cm (6 inches) above the floor

Onions on floors.

MINORSanitation
*39 Keep utensils handles upright or protected
MINOROther
*40 Reuse of single service articles

Can reuse salsa cup as scoop.

MINORSanitation
*42 Floors/walls/ceiling/nonfood dirty

Clean surfaces and dust on fan in WIC.

MINORFacility Condition
*45Floor, wall, ceiling - Exposed material

FIx broken floor tile in front of WIC

CRITICALSanitation
*47 Handwashing signage
JUL 13
2017
PASSED
16 violations6 CRITICAL
DETAILS
MINORFood Storage & Handling
*32 Approved Food Contact Equip.

REMOVE EXPOSED WOODS FROM UNDER SINGLE SERVICE ARTICLES IN DRY STORAGE; REMOVE TOWELS FROM UNDER CUTTING BOARD

MINOROther
*36 Cloths in-use for wiping between uses stored
MINORFacility Condition
*42 Floors/walls/ceiling/nonfood dirty
CRITICALFood Temperature
*02 Cold Hold (41øF/45øF or below)

SALSA 55*F IN CHU IN DINING AREA, SALSA 56*F IN WIC, SOUR CREAM 49.6*F SLICED TOMATOES 56.3*F; KEEP TCS FOOD ITEMS REFRIGERATED: OBSERVED SALSA AND LIMES IN DRIVE THRU STORED AT ROOM TEMP

CRITICALSanitation
*47 Handwashing signage
SERIOUSSanitation
*10 Clean Sight and Touch

CLEAN ALL

MINORSanitation
*39 In-use utensils, between-use storage. During pauses in food preparation or dispensing, food prep
CRITICALSanitation
*27 Cooling, heating, and holding capacities. Equipment

REPAIR NON WORKING WIC :TEMPERATURE AT 55*F

MINOROther
*31 No soap at handsink

PROVIDE FOR ALL

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

OBSERVED EMPLOYEE DRINKING IN KITCHEN: PERSONAL DRINKS STORED ON PREP TABLE THROUGHOUT KITCHEN

SERIOUSSanitation
*14 When to wash hands as often as necessary during prep

EMPLOYEES

MINORFacility Condition
*45 Floor& wall junctures- coved & sealed
CRITICALPest Activity
*25 Controlling pests. The presence of insects, rodents, and other pests shall be controlled to elim

OBSERVED SEVERAL FLIES IN ESTABLISHMENT

MINORFood Storage & Handling
*28 Date marking > 24 hrs,on site,temp 41F

IMPROPER AND LACK OF DATE MARKING

CRITICALOther
*37 Preventing contamination from other sources. Miscellaneous sources of Contamination

OBSERVED CONTAINERS/ POT OF FOOD STORED ON TRASH CAN, THEN PLACED ON PREP TABLE

CRITICALSanitation
*18 Toxic items stored above food/utensils

TOXIC ITEM STORED ON TOP OF DRINK BOXES

DEC 2
2016
PASSED
6 violations1 CRITICAL
DETAILS
MINORSanitation
*42 Dirty nonfood contact surfaces

REMOVE THE DUST BUILD UP FROM THE FAN COVERS OF THE WALK IN COOLER

MINORFood Storage & Handling
*24 Food Labeling- with common name of the food

PROVIDE A LABEL FOR THE BULK CONTAINERS OF RICE AND BEANS

CRITICALPest Activity
*34 Insect control:prevent dead insects from food

FLIES OBSERVED FLYING AROUND IN THE FOOD PREPARATION AREA

MINORFacility Condition
*43 Light bulbs, light shields provided

PROVIDE LIGHT SHIELDS FOR THE UNITS THAT ARE MISSING THEM IN THE FOOD PREPARATION AREA

MINOREmployee Hygiene
*35 Eating food, chewing gum, drinking beverages, or using tobacco

OBSERVED AN OPEN DRINK CUP IN THE FOOD PREPARATION AREA (FINAL WARNING) A REPEAT VIOLATION OF THIS NATURE COULD RESULT IN A CITATION BEING ISSUED

MINOROther
*36 Cloths in-use for wiping between uses stored

STORE SANITIZING TOWELS IN A SANITIZING BUCKET AFTER AND IN BETWEEN USE

Data sourced from City of Dallas Code Compliance. We'd love to link you straight to this restaurant's record — turns out Dallas considers that a luxury. The full dataset is what's on offer →

NEARBY IN KIESTWOOD